Getting System Information From System Tools?
Feb 5, 2006
It used to be, when I clicked on All Programs > Accessories > System Tools > System Information, I would get a small text box that popped up on the screen with a lot of information of the system, including the amount of memory installed and the amount used, the size of the hard drive and the amount used, ect., and it would also have a small text box at the bottom that would let one search system information.
Now, suddenly,when I go to System Information and click on it, it simply gives me the Windows Help and Support Center.I know that I can use Everest to find the same info,but this little Windows info box was handy and quick,especially for just checking memory usage. I think the that it is the Msinfo32.exe But even when I put that in the "Run" box, it still simply gives me the Windows Help and Support Center.
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Apr 20, 2005
I am unable to access "System Information" in System Tools. Nothing happens when I click on it.
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Oct 20, 2005
When I click on start=>programs=>accessories=>system tools,its shows empty.I would like to know how can I restore my system tools as I would want to perform a system restore for my PC.
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Feb 14, 2008
It did not come with Windows installed, but came with the Windows SP1 disc and drivers and such. I installed all those, and was off to a great start. But a few hours later, I discovered I couldn't open System Restore, System Information, or Windows Media Player. Since these are all applications that come with Windows, I figured I must have messed up the installation. Being on moderately knowledgeable about computers, many times, my solution is to simply reinstall a program. So, I figured, I have this installation disc still sitting here from just a few hours ago, why not just give it another go?
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Sep 6, 2003
The System Volume Information Folders contain your System Restore points. You can delete the oldest ones manually if you like. These folders are hidden system folders on each drive. In order to gain access, follow the directions below depending on your version of XP and File System:Windows XP Professional or Windows XP Home Edition Using the FAT32 File System Click Start , and then click My Computer On the Tools menu, click Folder Options On the View tab, click Show hidden files and foldersClear the Hide protected operating system files (Recommended) check box Click Yes when you are prompted to confirm the change Click OK
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Dec 15, 2009
Somehow the system restore option has disappeared from the system tools in the all programs - accessories. When I go to start - my computer - properties - system restore... it appears system restore is on - no checked box for turning it off. Where is it and how do I get it back?
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Jul 22, 2004
I cannot find my "system tools" which should be under >start>all programs>accessories>sytem tools
I have tried doing a search for them. Can you please tell me where to look for them and to put them back where they belong. I want to do a system restore point and can't.
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Mar 12, 2009
windows Xp dell xps 410, 250gb HDD, 500gb HDD, 3gb memory. I tried to defrag but that would not open. Tried system restore that wouldn't work. Thought maybe it was turned off but found it is on. Tried to open my C drive to browse windows explorer couldn't open got this as a messege cannot find 'RECYCLER5-3-4-42-100005007-100023858-310.com' I can't open my D drive either(500gb hd).
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Sep 23, 2005
My computer has been freezing up a lot. I tried to use different system tools like msconfig, scandisk,and ect. to try to find and fix the problem, but my computer can't find those tools. I know I had them because they came pre-installed in Windows XP. Lastly I tried to start my computer in safe mode, but when it get to the safe mode drivers loading screen my computer freezes up.
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Nov 22, 2006
Some time ago (can't remember exactly when) I created a Backup of Files (documents, pictures, etc) using Accessories/Systyem Tools/ MS Backup.
Had to restore hard drive after a crash but now can't find MS Backup program to use to restore my Backup. Where can I download this application?
Microsft Update has just finished installing all XP updates on my computer but MS Backup is not one of them)
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Oct 21, 2006
Somehow I did something so that system tools such as Defrag and Device Manager are not working, I get some kind of Microsoft Management Console message that these operations cannot be opened or started.
I tried System Restore, and tried SEVERAL dates! Aaargh...for every single date the computer says the system cannot be restored to this date, even though those dates are in bold and show as restore points. SO WHAT IS THE GOOD OF SYSTEM RESTORE
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Apr 5, 2003
When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message: Can't collect information Cannot access the Windows Management Informationsoftware. Windows Mangement files might be moved or missing. I checked if the WMI service is not disabled (it is automatically started, the default).In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and: Failed to connect to <local computer> because "Interface: class not registered"
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Dec 11, 2004
winxp home, pent 4 processor,when i open start menu andthen for e.g. programs-accessories-system tools or any other program, whilst moving mouse around these windows everything freezes up can only open task manager by pressing cad this shows no activity at all, when i move cursor over it egg timer appears, have to then switch off and start again, have no problems when online,only ondesktop
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Apr 19, 2007
Working on my pastor's pc running XP Pro and I've the majority of it cleaned up but when I look under where it's supposed to be programs/accesories/system tools>system restore it's not there. I do a file search and it doesn't come up. So, how do I restore the system restore so I can create a restore point? I've never had this before.
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Aug 20, 2005
I have two computers, bothrunning XP with Service Pack 2. My older one has a program on it called "Easy Cleaner". I ran it recently and must have deleted some system files? as I no longer have access to the Help & Support (accessed from the start menu), the System information and the System Restore facility. Selecting System restore resuklts in a black dos prompt box, but i am unable to type anything into it..it just has a flashing curser. In addition, when I right click on the desktop and select properties I only get the dialogue box showing a modified theme. In order to access the other tabs (to change desktop background for example) I have to select another theme. Exiting from this and then right clicking a gain brings up the single theme box again.
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Jul 8, 2005
MSinfo32.exe when i open system info in system tools menu it opens help_ supportit should open advanced system info. o.k when i open advanced system info in
the help_ support browser it opens another help support window. any ideas. im all updated xp.sp2 all no matter where i locate the MSinfo32.exe from
backup or service pack files it does the same
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Oct 29, 2006
I have windows xp. When I click on start, all prgrams - the list of programs shows up but alot of those folders are empy. Games, System tools, Microsoft Money, Microsoft Office Tools and many others are all empty. I apologize if this is a stupid question.I'm afraid I've done something by mistake to mess these folders up. Any help would be appreciated.
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Sep 6, 2009
I just received a used laptop with Windows 2000. Is it possible to change the "System Name" under "System Information"?
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Apr 6, 2007
Today I tried to access my System Information and came across a problem which said It could not access the Windows Management Instrumentation software. Can someone help me repair this since I really want this fixed.
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Jul 13, 2005
I run WinXP Pro SP2, and when I initiate the following sequence:
Start -> All Programs -> Accessories -> System Tools -> System Information
the Help and Support Center Window comes up.
This also happens with Start -> Run -> msinfo32
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May 5, 2006
First of all, a SUMMARY: Computer (Dell Inspiron 6000 laptop; Windows XP Home) operating extremely slowly; SERVICES.exe using >99% of CPU (Processor speed c. 1.2GHz) I recently installed DAEMON Tools, the virtual drive programme, and when I first opened it, my laptop slowed to a crawl and stopped responding, meaning I'd to use the 'off' button to switch it off (Ctrl-Alt-Delete didn't work).
Since then, each time I've switched it on, it has been operating as per normal but at a horribly slow speed. I have uninstalled DAEMON, but it seems the problem lies elsewhere; eventually I did get the task manager to come up, and (though it took about 5 minutes) switched to the Processes tab. It turns out that the SERVICES.exe process (run by 'System') is using 99% of my CPU.....
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Jul 7, 2010
I want to change ram amount information in system properties of my computer
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Jun 17, 2005
When I try to open System Information, I get the message; 'Can't Collect Information.' A network error occurred in connecting to Windows Management
Instrumentation. Can this be fixed or do I have to reinstall XP? Also Defrag will not work and the Icon for Windows Update doesn't work.
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Jun 1, 2005
When I attempt to open the C:System Volume Information folder so I can view the contents of the _restore folder, I receive the message seen in this screenshot.If I do a "search" for the _restore folder, nothing appears.I don't recall having this problem before the hard drive was replaced and Windows XP SP2 was reinstalled from scratch.I know that System Restore is working because I've created several restore points before installing new or updated hardware drivers.
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Apr 8, 2007
I've been doing some system maintenance to keep everything running smoothly and correctly. What the problem is that when i go to properties for my computer(system information) it reads out.
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Jun 23, 2005
I had a problem with my external hard drive…which I informed you guys about. I was advised to solve the problem (potentially) using chkdsk on the drive. It worked to an extent Some, in fact the majority of files were recovered. However the problem remains in that not all files were recovered and NOW one file…when clicked on to gain access I am told that the drive is not formatted and would I like to format it now. Of course, I would not as the information is important. I enclose a copy of my previous letter to give you a full spectra of the saga.I am having problems with an external hard drive I purchased about a year ago. Files seem to be disappearing. I have a file which contained about 12gb of information (music files etc). The file now only has 88mb of information. It is the top part of the files but as you can see is only a raction of what it used to be. What has happened to the files? I have done a search in the drive…and no sign of them. Also, the system information does not register any
increase on the ‘free space’ of the drive. I am at a loss. What is happening? Can I retrieve the files? It is really punishing to think that they may be lost to me for good.
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Jul 27, 2007
Cannot see any sign of the System Volume Information folder in Explorer or any other file browser program I try. It is not grayed out, it is not there. When I enter Tools, Folder Options, View, the Show hidden files and folders is selected. As a matter of fact, if I then select Do not show hidden files and folders, the next time I open View, it has gone back to Show hidden files and folders! Even though hidden folders should therefore show, the SVI folder remains hidden. I have examined my system by booting with BartPE XPE and there is the SVI folder with all the restore points, etc. I am using XPPRO, NTFS.
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Aug 1, 2009
My System Information Tool not fully working, display will be blank in some categories and display in others. Will not display anything in Hardware categories, will display everything in Components, it will not display Signed Drivers in Software Enviroment but will display other categories.
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Jul 28, 2008
I cannot open msconfig on my computer! Whenever I type in "msconfig" in the Run box, it says it cannot find it.And whenever I open System Information, it says that I need to start the service "Help and Support", but in the Services, there is no "Help and Support". I use SIW now, but I still wanna know why it won't work.
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Aug 26, 2005
When I try to go to the system information page it goes to the Help and Support page instead. I've tried the Start/Programs/Accessories/System Tools way and also tried Start/Run/msinfo32.exe and again through the HelpandSupport page and the same thing happens. Have searched the net and found other people who have the same problem and tried some suggestions but nothing has worked so far. I know I can do a re-install but don't want that route if there's no other way.
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Sep 20, 2005
I'm tryin gto format my Hard drive and i'm running wins XP Pro OP sysem. i have tried to use the CD to format but there is no information on the CD to format XP. So having said this
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