Opening System Information Goes To Help & Support Page?
Aug 26, 2005
When I try to go to the system information page it goes to the Help and Support page instead. I've tried the Start/Programs/Accessories/System Tools way and also tried Start/Run/msinfo32.exe and again through the HelpandSupport page and the same thing happens. Have searched the net and found other people who have the same problem and tried some suggestions but nothing has worked so far. I know I can do a re-install but don't want that route if there's no other way.
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Jul 13, 2005
I run WinXP Pro SP2, and when I initiate the following sequence:
Start -> All Programs -> Accessories -> System Tools -> System Information
the Help and Support Center Window comes up.
This also happens with Start -> Run -> msinfo32
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Dec 19, 2005
I am missing "System Information". I cannot get it from System Tools/System Information nor can I get it by going to Runmsinfo32. It just takes me to Help & Support.
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Jan 9, 2009
System Restore opening with a blank page. I tried one of the links but none of these worked (file not found):regsvr32 jscript.dllregsvr32 vbscript.dllregsvr32 /i mshtml.dll (For Internet Explorer 6 only)This is driving me up the wall.
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Oct 6, 2010
I HAVE TROUBLE IN SYSTEMS VOLUME INFORMATION
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Jun 2, 2006
I am running Windows XP and I get a security information window that pops up and says "This page contains both secure and nonsecure items. Do you want to display the nonsecure items?" How do I get rid of this? Under Internet Options?
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Sep 9, 2005
I recently purchased the Microsoft Fingerprint reader to run on my Windows XP MCE system It works fine for the most part, but I can seem to change any settings for a previously configured logon page When I reach a logon page which I have set up to use the fingerprint reader, an icon appears in the title bar next to the minimze/restore buttons. The flyover help says I can click on the icon to edit the signon information for
this page. However, when I click this icon, all I get is a dialog with the hightlighted fingers just telling me to use one to signon.Am I missing something? How do you edit signon information for a previously
configured page? I installed the software and reader on my laptop (XP Pro)
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Aug 29, 2005
when i open my pictures from the start menu, the left hand side of the screen used to have a lot of options such as slide show ,move folder. now the icons
cover the whole screen. i have also lost filmstrip from the view menu.
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Aug 18, 2004
When ever I open a new internet explorer window from an already maximized IE window, either by clicking a link that opens a new window or by right clicking on a link and specifying open in new window, that window opens in a small window. How can I circumvent this? The icon's properties that opened the original IE window says maximized, so why aren't they all?
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Sep 3, 2006
I cannot change the font of the Outlook Express Page -- where the messages where ALL the messages are listed on the first opening page. The body of the message is OK when you open it. It is only the IN/OUT/SENT list of names that has a messy font? I am using IE6 and Windows XP Svc 1&2 Home edition
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Nov 3, 2009
in a fit of "I'm going to clean all the old junk off my computer"... I accidently started to remove something connected to ATI. Then the computer froze. Now when I try to reboot I get the blue screen with the Page Fault in Non Page Area message. I have tried a System Restore
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Apr 5, 2003
When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message: Can't collect information Cannot access the Windows Management Informationsoftware. Windows Mangement files might be moved or missing. I checked if the WMI service is not disabled (it is automatically started, the default).In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and: Failed to connect to <local computer> because "Interface: class not registered"
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Feb 14, 2008
It did not come with Windows installed, but came with the Windows SP1 disc and drivers and such. I installed all those, and was off to a great start. But a few hours later, I discovered I couldn't open System Restore, System Information, or Windows Media Player. Since these are all applications that come with Windows, I figured I must have messed up the installation. Being on moderately knowledgeable about computers, many times, my solution is to simply reinstall a program. So, I figured, I have this installation disc still sitting here from just a few hours ago, why not just give it another go?
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Sep 6, 2003
The System Volume Information Folders contain your System Restore points. You can delete the oldest ones manually if you like. These folders are hidden system folders on each drive. In order to gain access, follow the directions below depending on your version of XP and File System:Windows XP Professional or Windows XP Home Edition Using the FAT32 File System Click Start , and then click My Computer On the Tools menu, click Folder Options On the View tab, click Show hidden files and foldersClear the Hide protected operating system files (Recommended) check box Click Yes when you are prompted to confirm the change Click OKÂ
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Jul 3, 2010
I loaded windows xp 64 bit but when i tried to install the drivers it tell me setup does not support my operating system.It tell me it only support windows xp an a few others.
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Sep 6, 2009
I just received a used laptop with Windows 2000. Is it possible to change the "System Name" under "System Information"?
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Apr 6, 2007
Today I tried to access my System Information and came across a problem which said It could not access the Windows Management Instrumentation software. Can someone help me repair this since I really want this fixed.
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Feb 1, 2007
somehow i lost a driver file, I have a TSSTcorp CD/DVDW TS-H552L of the four driver files that support this device this one is not in my system, Windowssystem32storprop.dll the provider is Microsoft, the file version is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158). Please what way is the easiest to obtain a copy of this file.
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May 16, 2007
I have a Dell Dimension 2400 which I bought in 2003. I recently purchased some memory for it. I bought 1gb as which is the most my PC can use. It wouldn't work. I put my two smaller modules back in and they worked fine. The seller, quoted me the following proposition:It is a common problem that your DELL cannot support High Density memory and you need Low Density memory. I have mentioned it in my listing page. I can exchange for you Low density for additional $18.00 per stick .
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Jul 7, 2010
I want to change ram amount information in system properties of my computer
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Jun 17, 2005
When I try to open System Information, I get the message; 'Can't Collect Information.' A network error occurred in connecting to Windows Management
Instrumentation. Can this be fixed or do I have to reinstall XP? Also Defrag will not work and the Icon for Windows Update doesn't work.
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Jun 1, 2005
When I attempt to open the C:System Volume Information folder so I can view the contents of the _restore folder, I receive the message seen in this screenshot.If I do a "search" for the _restore folder, nothing appears.I don't recall having this problem before the hard drive was replaced and Windows XP SP2 was reinstalled from scratch.I know that System Restore is working because I've created several restore points before installing new or updated hardware drivers.
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Apr 8, 2007
I've been doing some system maintenance to keep everything running smoothly and correctly. What the problem is that when i go to properties for my computer(system information) it reads out.
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Jun 23, 2005
I had a problem with my external hard drive…which I informed you guys about. I was advised to solve the problem (potentially) using chkdsk on the drive. It worked to an extent Some, in fact the majority of files were recovered. However the problem remains in that not all files were recovered and NOW one file…when clicked on to gain access I am told that the drive is not formatted and would I like to format it now. Of course, I would not as the information is important. I enclose a copy of my previous letter to give you a full spectra of the saga.I am having problems with an external hard drive I purchased about a year ago. Files seem to be disappearing. I have a file which contained about 12gb of information (music files etc). The file now only has 88mb of information. It is the top part of the files but as you can see is only a raction of what it used to be. What has happened to the files? I have done a search in the drive…and no sign of them. Also, the system information does not register any
increase on the ‘free space’ of the drive. I am at a loss. What is happening? Can I retrieve the files? It is really punishing to think that they may be lost to me for good.
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Jul 27, 2007
Cannot see any sign of the System Volume Information folder in Explorer or any other file browser program I try. It is not grayed out, it is not there. When I enter Tools, Folder Options, View, the Show hidden files and folders is selected. As a matter of fact, if I then select Do not show hidden files and folders, the next time I open View, it has gone back to Show hidden files and folders! Even though hidden folders should therefore show, the SVI folder remains hidden. I have examined my system by booting with BartPE XPE and there is the SVI folder with all the restore points, etc. I am using XPPRO, NTFS.
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Aug 1, 2009
My System Information Tool not fully working, display will be blank in some categories and display in others. Will not display anything in Hardware categories, will display everything in Components, it will not display Signed Drivers in Software Enviroment but will display other categories.
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Jul 28, 2008
I cannot open msconfig on my computer! Whenever I type in "msconfig" in the Run box, it says it cannot find it.And whenever I open System Information, it says that I need to start the service "Help and Support", but in the Services, there is no "Help and Support". I use SIW now, but I still wanna know why it won't work.
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Sep 20, 2005
I'm tryin gto format my Hard drive and i'm running wins XP Pro OP sysem. i have tried to use the CD to format but there is no information on the CD to format XP. So having said this
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Oct 18, 2004
The System Volume Information Folders contain your System Restore points. You can delete all or just the oldest ones manually if you like (but they must be sequential). These folders are hidden system folders on each drive. In order to gain access, follow the directions below depending on your version of XP and File System:Windows XP Professional or Windows XP Home Edition Using the FAT32 File System Click Start , and then click My Computer On the Tools menu, click Folder Options On the View tab, click Show hidden files and foldersClear the Hide protected operating system files (Recommended) check box Click Yes when you are prompted to confirm the change Click OK Double-click the System Volume Information folder in the root folder to open it Windows XP Professional Using the NTFS File System on a Domain Click Start , and then click My Computer On the Tools menu, click Folder Options. On the View tab, click Show hidden filesand folders Clear the Hide protected operating system files (Recommended) check boxClick Yes when you are prompted to confirm the change Click OK Right-click the System Volume Information folder in the root folder, and then click Sharing and Security Click the Security tab Click Add , and then type the name of the user to whom you want to give access to the folder. Choose the account location if appropriate (either local or from the domain). Typically, this is the account with which you are logged on. Click OK , and then click OK Double-click the System Volume Information folder in the root folder to open it Windows XP Professional using the NTFS File System on a Workgroup Click Start, and then click My Computer On the Tools menu, click Folder Options On the View tab, click Show hidden files and folders Clear the Hide protected operating system files (Recommended) check box.
Click Yes when you are prompted to confirm the change Clear the Use simple file sharing (Recommended) check box Click OK Right-click the System Volume Information folder in the root folder, and then click Sharing and Security Click the Security tab Click Add , and then type the name of the user to whom you want to give access to the folder. Typically, this is the account with which you are logged on. Click OK , and then click OK Double-click the System Volume Information folder in the root folder to open it Windows XP Home Edition Using the NTFS File System In Windows XP Home Edition with the NTFS file system, you must use the Cacls tool, which is a command-line tool to display or modify file or folder access control lists (ACLs) Click Start , click Run , type cmd , and then click OK Make sure that you are in the root folder of the partition for which you want to gain access to the System Volume Information folder. For example, to gain access the the C:System Volume Information folder, make sure that you are in the root folder of drive C (at a "C:" prompt). To get to the root of any partition, make sure you are in that partition and then type "cd" (without the quotation marks).Type the following line, and then press ENTER: cacls " driveletter :System Volume Information" /E /G username :F Make sure to type the quotation marks as indicated. Also, if your user name contains a space you'll need to put your username in quotes. This command adds the specified user to the folder with Full Control permissionsDouble-click the System Volume Information folder in the root folder to open it If you need to remove the permissions after troubleshooting, type the following line at a command prompt: cacls " driveletter :System Volume Information" /E /R username This command removes all permissions for the specified user.
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Jan 5, 2009
I think I have System Volume Information virus on my laptop.Im using Norton Internet Security 2008.I using window XP home edition.Im trying to remove the files for both drive c and my partition drive thru system restore disable but when I restart still there.Can someone help me?
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Feb 19, 2003
I want to thank this very useful site for teaching me a lots of TWEAKING TIPS. So, as a gesture of my appreciation I want to share this simple tweak I learned. Please run notepad and paste this text: ave it as oeminfo.ini in C:WINDOWSSystem 32. You can also create a bitmap file and name it as oemlogo.bmp, save it in C:WINDOWSSystem 32. Now, try to hold down Win key while pressing Pause/break.You'll notice that the text and image you created will appear in your System properties.Â
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