Freeze At Desktop Load - Watson Crash
Apr 17, 2005
1. Let me clarify that I am NOT USING the same computer that has the problem. I am on a friends computer, so anything I download from majorgeeks will have to be burned to a disk and RAN IN SAFE MODE because my laptop will only run in SAFE MODE until I resolve this issue.1. HP PAVILION ZT3349cl running Windows XP Home, SP2
2. As of 2 days ago the DESKTOP will FREEZE when it is loading startup icons and the mouse arrow keeps a "busy" symbol and it cannot select the "start" button, cannot click on anything on the desktop, just stays frozen in a "loading"position. I cannot get my laptop to do anything, so I have to CTL, ALT, DEL and do a "Restart" in SAFE MODE, and then I cannot get on the internet or anything in Safe Mode.
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Jul 24, 2009
When i enter the OS, after the Welcome screen, After about 30secs my desktop and taskbar stop working, also anything thas is associated with Windows (Task manager, "Run", system restore, msconfig etc.) also crash. I could still open firefox through a button on my keyboard and mouse. I have tried kaspersky online scan, spybot search and destroy, AVG, registery cleaner and Windows update to fix it, but nothing has worked yet.
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Sep 4, 2008
I need help with a very annoying problem. For several months now I have been experiencing totally random explorer.exe crashes. They can happen maybe every couple of days or sometimes it can go several weeks before a crash. The crashes can occur when using Windows Media Player or while browsing the Internet or sometimes doing absolutely nothing at all Like I said it is random, not only in what I'm doing but also when it happens.The error message is very vague and when I look in Event Viewer, all it says is Event ID 1000, Faulting application explorer exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x04aa2128 (the fault address is never the same though.)
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Sep 12, 2006
I have a Compaq-based computer running WinXP SP2 on it and for a little while I've had explorer.exe crash on me from time to time just out of the blue. Well a new problem has risen and it started today and its a nasty one. I was testing out a file-sharing program, but it said I needed the latest Java update to run it, so I went to the Sun Java website and downloaded their J2SE Runtime Environment 5.0 Update 06 (that's what was on the site) and got that all set up and started checking out the program I had downloaded earlier (Limewire Basic) from Filehippo.com and as soon as I clicked on a file from the list of files that came up in my search, the program would instantly close out without notification. I didnt see it as a big deal. I got a hold of the file I was downloading, but every time I went to or near the folder in my personal folder's directory, explorer.exe decided to crash on me. So I thought I might have caught a virus, so I looked to see if it was on some programs I've used in the past for finding trojans and whatnot and it came up clean. So I uninstalled and deleted LimeWire and thought maybe the Java had something to do with it. Turns out I was wrong again. So right now this machine has no Java on it. So I went into safe mode and still could not get to the folder with the file in it. Explorer.exe AND the Dr Watson Postmortem Debugger app both crashed on me (got that normal error in which you can send out an error report to Microsoft) and it did this several times.
So then I booted the computer back into the normal mode and attempted to get to the file through the cmd.exe (DOS) program and I eventually figured out (with the help of someone on my buddylist) how to get to the specific directory that the folder was in and I tried to delete it, but everytime I typed "Y" to the prompt, cmd.exe would crash as well. Now it sais that there are 0 files in the folder (has 3 subfolders in it) that I was trying to delete and 5 folders (including the "." & ".." on the DOS prompt. So I've been screwing around with this for about 4 1/2 hours now and I've had no luck getting to that specific folder. If I try to get to it through my folder, explorer.exe crashes. I can get right to the directory that the folder is in and then it will just crash. Everything else seems to run just fine. I havent tried checking the disk check thing, but what does one reccomend I do? I've already reformatted this computer once before (last year) and I dont want to have to do it again (because I dont have the money or the WinXP disk to get it reformatted again).
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Mar 1, 2005
I'm using Windows XP on Toshiba Satellite 1415 S173. The problem that I'm having is that every time I attempt to open any file on my desktop or anything such as 'my computer' 'my documents' or 'control panel' etc. the screen freezes and eventually i get an error that says "Drwatson postmortem debugger has encountered a problem and needs to close".
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Sep 8, 2010
we have had the computer in question for about 3 or four years now, however starting approximately a year ago it started to do this weird thing where randomly the entire computer will completely freeze, if there is any sound playing at the time of the freeze the sound loops repetitively and this will continue until the computer is reset.I tried to see if there was any specific cause for it doing this but i can only say that it happens more often during more intense programs (Eg: I-Tunes, video games, more demanding browsers like Chrome and Opera) but it will crash on occasion while doing nothing or running less intense programs like Internet explorer or paint. I have done numerous checks for virusesadwaremalware and nothing comes up that ultimately fixes the problem when it is removed. I have done several scans for registry errors and still nothing fixes the problem, at one point i even used the windows boot disc to delete the registry and restore it back to default, which as you can guess did not fix the problem and mainly just left me with a huge headache.I have reset the Bios and that doesn't work. i found something relatively similar to the problem i was having which would suggest that my RAM is bad so i ran memtest but after 4 passes it came up with nothing.I used the vacuum cleaner to clean out the whole case and still no results.
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May 19, 2006
I am sending this report to Gateway but I do not have much faith in their support. I have the following problems with my Gateway 4540 GZ notebook (Centrino 1.5Ghz, 512 Ram, 80 HD). I REALLY need help here, as of right now, the PC is almost useless System freezes/hangs after seemingly random intervals. During a freeze, the mouse cursor will not move, and system does not respond in any way. Even hitting CAPS LOCK does not light up its corresponding LED light. Entire computer remains frozen until a power cycle. Reboot does not always succeed on first attempt, and a second or third power cycle is no longer uncommon to get back into Windows
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Jul 25, 2005
my problem is this, i switched on one of my home pc,s today and after briefly connecting to the internet it seemed to freeze/crash so i switched off & on again and no matter what i try which includes running the network setup wizard i keep on getting the same result, an error box(microsoft visual c++ runtime library) stating that a buffer overun has been detected which has corrupted the pc,s internal state. The program cannot safely continue execution and must be terminated. I have no idea what caused this as this is the first time ive seen this error.
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Dec 11, 2004
I think these two are related, but I cant seem to find anything that would explain why either is occuring. When trying to load Photoshop, Dreamweaver MX, or any other heavy duty program (3D Studio Max etc), I get the error "Explorer has caused and error and needs to close". Also, when trying to run some problems I get an error stating that I am running a 16-bit MSDOS sub-system and references the files command.com and autoexec.nt. Last I checked the MSDOS subsystem quit with Win2K. I've run ad-aware, spybot, and AVG antivirus trying to find something that way that may have effected the system, but I didnt find anything.
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May 17, 2005
we had Windows XP Pro and it was working. then we started to freeze up, we took it in and they said that there was a bad file in XP, we were able to get on the net but then the other day when we started the computer up we got a message say.. 0x8007002 Preventing window from accurately checking the license from this computer.
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Aug 14, 2007
problem started about 2 weeks ago, seems to only crash when loading video files specifically
Running windows XP Pro SP 2
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Apr 21, 2006
i am runnings windows xp sp2 with an amd 1200 . all of a sudden when i right click the desktop my system freezes up. Right click work and everything else works the freeze only happens when right click the desktop for the menu.
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Aug 25, 2007
1. My desktop remains blank without any icons.
2. clt+alt+del shows all choices except task manager - so I am allowed to reboot and shutdown
3. When I enter in safe mode cannot see desktop nor icons
4. Ran Norton Antivirus 2007 boot with CD - no virus found
5.Prior to crash desktop went RED, hence I rebooted and then the issues.
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Mar 21, 2007
one cd burner and 1 dvd player The computer has been working fine for a week while testing and instaling things before i gave it to the user, the user started using microsoft outlook 2003 w/o a problem but i saw the computer frozen yesterday or not responding while he was working with M.OUTL 2003, it is the only thing this user use for email, Norton S. 2005 INCLUDES spyware, antivirus, and yo know the rest, do you think can be a malware, i check the cpu temperature and it is about 45-46celcium and motherb 41c, i don't think it is to bad , the computer boots really quick and logon to our network but after a few seconds on the desktop mouse or keyboard does not respond neither ctrl+alt+ del,
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Dec 28, 2006
I have two problems the first, my system crashes every time that I try to change an icon on the desktop. If I want to rename or delete a icon I have to use explore to do so. Also some times when using the explore the system crashes. I have run virus scans, defrag, Norton Windows Utilities, and Spy Sweeper all come back clean. I go to the task list to check what processes are running but everything seems to low. The cpu shows 2% to 4% usage. My second problem is USB connections. I can no longer sync with my Dell Axim. I have disconnected and reconnected the USB connection and reinstalled the Microsoft 4.2 Activesync software but nothing helps. My USB printers still works.
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Jun 21, 2005
After install of XP SP2, desktop icons freeze and pc requires log off and log on to unfreeze. Anyone any ideas on this.
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Dec 22, 2008
I had to manually shut down the computer after a freeze up, almost all my desktop items are gone, i had folders and school papers that i needed so i really need them back, does anyone know how i can get them back or find them?
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Jul 31, 2009
My power went out for ten seconds yesterday, and when my desktop re-botted, it says drive D (hard drive) needs to confirm file consistency. It then performs a check and says all is well. The desktop then appears and the whole computer freezes. Anyone have any ideas on a fix? I have Windows XP with SP2.
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Oct 18, 2009
Recently, about a week ago, my PC froze so I had no choice but to manually shut it down. After I rebooted it, any files aside from program icons and windows explorer icons were gone (i.e folders, videos, pictures all gone).
I am no expert on how to recover these. I had some really important, and meaningful files from there
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Sep 18, 2009
I struggle to explain this one. This is a duplicate setup - i have two systems very nearly identical, both HP DC7600's, full-up 4GB RAM, 160GB HD, fairly fresh Windows XP Professional SP3, typical applications: MS Office, Picasa, iTunes, Realplayer, Google Chrome browser, blah blah. Nothing exotic.One of them, after being left with a half dozen tabs open in Chrome, and not much else going on other than AVAST Antivirus running in background, upon checking back in with the Screen Saver "On" [starfield], no password needed, the screen/display freezes on the background image, and nothing else pops up on screen except the mouse cursor.
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Feb 21, 2005
XP w/SP2, just recently ALWAYS scans on boot, and first boot of the day freezes at the desktop. After reboot and another scan, it's ok. Until next boot/re-boot, then it wants to scan again. It's a new drive, I've run chkdisk and Norton disk doctor, many times, nothing is ever found, everything checks out fine.
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Feb 17, 2007
My computer has an explorer error message- has to close. Windows loops back and the same message appears. I have the details but not sure what to include:
Details as follows: AppName: explorer.exe, AppVer: 6.6.2800.1221, ModeName: mshtml.dll, ModVer: 6.0.2800.1528, offset: 000f40b5 My desktop comes up in a safe mode. I am afraid to restart the computer - might crash.
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Feb 16, 2005
Got a P4 1,6Ghz Dell that starting to freeze after booting to desktop and then rebooting.
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Oct 29, 2007
when i boot up, i can sometimes get to the desktop, then i hear a click from my tower and everything is frozen. all fans are still running. and power is still on.i've tried a clean install of windows to no avail. this happens everytime , but the freeze can happen before i get to the desktop and also in safe mode.
seems to be a hardware issue. i may be able to get a friends graphics card to see if that is the problem
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Sep 10, 2005
I run Windows XP Home SP2 and enjoy listening to internet radio for hours at a time while doing non-computer activities. On several random occasions lately, the audio stream has stopped and I discover my desktop has locked up...with no response from keyboard or mouse. After a reset, I've checked the event log and Dr. Watson (drwtsn32.log) but can find no entry, including date/time, related to the freeze. My system runs cool, regularly showing 34C and 35C for board and CPU temps, with all fans at appropriate speeds. My firewall, antivirus and antispyware apps are regularly updated. I haven't installed new hardware or apps in weeks. What other tools are available to troubleshoot this kind of freeze?
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Aug 18, 2010
Windows XP desktop freezes when exiting programs. Also some of windows applications load very slowly. The windows search icon is displayed for 10 seconds or more while loading the control panel, search or help utilities. I am using Mcafee security suite and fixcleaner for security virus and malware protection. These programs show a clean system. Also desktop icons are blanked out for at least a minute when leaving programs. When the icons fill in the system operates fine.
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Jul 6, 2005
I just have a quick question to ask about moveing a program icon from a folder to the desktop. After I click and drag a few programs from a folder onto the background of the desktop, some programs still remain in the folder and they also are coppyed to the desktop, and some other programs are earased from the folder and are placed on the desktop. (So in other words, some of the files are "dulplicated". Some program icons still remain in the folder and on the desktop, and some are only on the desktop and not in the folder.)
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Jan 1, 2005
I've had my computer for a while and have upgraded it many times. One such time was a few years ago when I went from Win98SE to WinME. Things were good for a while until I needed to reformat my harddrive, couldn't find my WinME CD and had to go back to Win98SE. Problem was, I have another harddrive, that I didn't include in the "downgrade" so it was unavailable after I loaded win98. I formatted that disk and things have been fine since.
I got an Ipod for Christmas and didn't notice when I bought it that it required 2000 or XP. I thought, not a problem, I'll just upgrade to XP. So last night, I upgraded and immediately noticed some problems. First of all, when I right click on the desktop, the computer freezes and you have to restart. Same thing happens if you're in a folder and try to create a new folder. My Sims2 game won't run (I've uninstalled and reinstalled wtih no luck)....
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Dec 16, 2006
I'm getting a random blue screen crash and was wondering if anyone could give it a shot. It's a 0x00000050 crash, Heres the crash dump file.
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Aug 22, 2005
I am running XP Home on a network with no other users.
I currently haveto use a password to logon. I dont want to have to do that.
I just want it to turn on and load to the desktop without having to go thru
the logon screen.
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Apr 8, 2010
My computer is very fast, intel q8300 etc... and used to load very quick. But after the windows update that installed internet explorer 8, the icons and start menu take at least 5 min to load, if they do at all(sometimes they don't even load at all). There is no internet explorer 8 to uninstall
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