Diagnose A Desktop Freeze - Tools To Troubleshoot

Sep 10, 2005

I run Windows XP Home SP2 and enjoy listening to internet radio for hours at a time while doing non-computer activities. On several random occasions lately, the audio stream has stopped and I discover my desktop has locked up...with no response from keyboard or mouse. After a reset, I've checked the event log and Dr. Watson (drwtsn32.log) but can find no entry, including date/time, related to the freeze. My system runs cool, regularly showing 34C and 35C for board and CPU temps, with all fans at appropriate speeds. My firewall, antivirus and antispyware apps are regularly updated. I haven't installed new hardware or apps in weeks. What other tools are available to troubleshoot this kind of freeze?

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Programs-accessories-system Tools Freeze Up

Dec 11, 2004

winxp home, pent 4 processor,when i open start menu andthen for e.g. programs-accessories-system tools or any other program, whilst moving mouse around these windows everything freezes up can only open task manager by pressing cad this shows no activity at all, when i move cursor over it egg timer appears, have to then switch off and start again, have no problems when online,only ondesktop

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Right Click On Desktop Causes System Freeze - Desktop Menue

Apr 21, 2006

i am runnings windows xp sp2 with an amd 1200 . all of a sudden when i right click the desktop my system freezes up. Right click work and everything else works the freeze only happens when right click the desktop for the menu.

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Pro SP2 Freeze When Reached The Desktop

Mar 21, 2007

one cd burner and 1 dvd player The computer has been working fine for a week while testing and instaling things before i gave it to the user, the user started using microsoft outlook 2003 w/o a problem but i saw the computer frozen yesterday or not responding while he was working with M.OUTL 2003, it is the only thing this user use for email, Norton S. 2005 INCLUDES spyware, antivirus, and yo know the rest, do you think can be a malware, i check the cpu temperature and it is about 45-46celcium and motherb 41c, i don't think it is to bad , the computer boots really quick and logon to our network but after a few seconds on the desktop mouse or keyboard does not respond neither ctrl+alt+ del,

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Install Of SP2 - Desktop Icons Freeze

Jun 21, 2005

After install of XP SP2, desktop icons freeze and pc requires log off and log on to unfreeze. Anyone any ideas on this.

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Computer Desktop Items Gone After A Freeze Up

Dec 22, 2008

I had to manually shut down the computer after a freeze up, almost all my desktop items are gone, i had folders and school papers that i needed so i really need them back, does anyone know how i can get them back or find them?

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Freeze At Desktop After Power Failure

Jul 31, 2009

My power went out for ten seconds yesterday, and when my desktop re-botted, it says drive D (hard drive) needs to confirm file consistency. It then performs a check and says all is well. The desktop then appears and the whole computer freezes. Anyone have any ideas on a fix? I have Windows XP with SP2.

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Files From Desktop Deleted After PC Freeze

Oct 18, 2009

Recently, about a week ago, my PC froze so I had no choice but to manually shut it down. After I rebooted it, any files aside from program icons and windows explorer icons were gone (i.e folders, videos, pictures all gone).
I am no expert on how to recover these. I had some really important, and meaningful files from there

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Pro SP3 - Freeze Desktop Background Only Showing

Sep 18, 2009

I struggle to explain this one. This is a duplicate setup - i have two systems very nearly identical, both HP DC7600's, full-up 4GB RAM, 160GB HD, fairly fresh Windows XP Professional SP3, typical applications: MS Office, Picasa, iTunes, Realplayer, Google Chrome browser, blah blah. Nothing exotic.One of them, after being left with a half dozen tabs open in Chrome, and not much else going on other than AVAST Antivirus running in background, upon checking back in with the Screen Saver "On" [starfield], no password needed, the screen/display freezes on the background image, and nothing else pops up on screen except the mouse cursor.

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Desktop - Taskbar Freeze -Crash

Jul 24, 2009

When i enter the OS, after the Welcome screen, After about 30secs my desktop and taskbar stop working, also anything thas is associated with Windows (Task manager, "Run", system restore, msconfig etc.) also crash. I could still open firefox through a button on my keyboard and mouse. I have tried kaspersky online scan, spybot search and destroy, AVG, registery cleaner and Windows update to fix it, but nothing has worked yet.

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First Boot Of Scan Freeze At Desktop

Feb 21, 2005

XP w/SP2, just recently ALWAYS scans on boot, and first boot of the day freezes at the desktop. After reboot and another scan, it's ok. Until next boot/re-boot, then it wants to scan again. It's a new drive, I've run chkdisk and Norton disk doctor, many times, nothing is ever found, everything checks out fine.

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Computer Starting To Freeze After Booting To Desktop?

Feb 16, 2005

Got a P4 1,6Ghz Dell that starting to freeze after booting to desktop and then rebooting.

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Desktop Freeze - Hardware In Safe Mode

Oct 29, 2007

when i boot up, i can sometimes get to the desktop, then i hear a click from my tower and everything is frozen. all fans are still running. and power is still on.i've tried a clean install of windows to no avail. this happens everytime , but the freeze can happen before i get to the desktop and also in safe mode.
seems to be a hardware issue. i may be able to get a friends graphics card to see if that is the problem

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Freeze At Desktop Load - Watson Crash

Apr 17, 2005

1. Let me clarify that I am NOT USING the same computer that has the problem. I am on a friends computer, so anything I download from majorgeeks will have to be burned to a disk and RAN IN SAFE MODE because my laptop will only run in SAFE MODE until I resolve this issue.1. HP PAVILION ZT3349cl running Windows XP Home, SP2
2. As of 2 days ago the DESKTOP will FREEZE when it is loading startup icons and the mouse arrow keeps a "busy" symbol and it cannot select the "start" button, cannot click on anything on the desktop, just stays frozen in a "loading"position. I cannot get my laptop to do anything, so I have to CTL, ALT, DEL and do a "Restart" in SAFE MODE, and then I cannot get on the internet or anything in Safe Mode.

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Cant Troubleshoot Services In Pro - RPC - Firewall Not Working

Dec 7, 2008

I was tweaking the services on Win XP pro & managed to mess things up a bit. I am now unable to start most services including firewall, RPC, audio, win installer, networking etc. I get mostly Error 1068 can't start dependencies. Web Client service is stuck on 'stopping' even after several reboots. I am unable to open properties dialog for individual services also. Computer is somewhat functional, has internet access though it is totally unprotected as I can't get antivirus to start. Copy & paste is also not working. I am unable to restore. I have tried safe mode but nothing. I tried to edit the registry to start the RPC but it didn't work (perhaps was wrong set of instructions for problem). The RPC startup seems to be enabled but says it can't start error 1058, no enabled devices associated with it. I don't have XP disc so I can't go into recovery either. I have procured XP support tools but can't install it. I have tried everything I can think of.

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No Pc Sounds - Tried To Troubleshoot And Get Error Code 39

Jul 8, 2010

i have no cd rom now, tried to troubleshoot and get error code 39,i have no system sounds either, but can speak in the mic and be heard.if i reset the pc to factory settings will this solve the problems?

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Troubleshoot Consistent Hang Problem?

Nov 30, 2009

I'm experiencing a 100% consistent hang problem on one of my XP Pro SP3 machines. It occurs every time I run Acronis Disk Director 10 and possibly other programs such as the Disk Manager and a few others.

What happens is this: I launch Acronis Disk Director 10, which loads and runs without error for about 60 seconds, whereupon the system hangs completely: CTRL+ALT+DEL does nothing, and I have to reboot. Exactly the same thing happens when I run Acronis' troubleshooting tool.

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Difficult To Troubleshoot The Source Of BSOD

Oct 14, 2007

Anyhow, I made a few upgrades around the first of the year. Problem is I did so in a manner that made it very difficult to troubleshoot the source of my BSOD. I upgraded the ram, PSU and hdd, I also added a few programs. I reinstalled windows, of which I am a veteran of doing so unfortunately, I also ran memtest and a multimeter to check the rails of my PSU, all are solid and spot on. The programs I bought were DVD backup software, namely 1 click DVD copy Pro.The BSOD happens randomly, and sometimes I don't see it for a week. It happens when I start the PC, when I watch a non DVD movie (mpeg, etc.) and view pictures. Its also happens when I try to use 1 click DVD copy, the PC will restart after the encoding process starts. Sometimes it works fine, sometimes it doesn't. The fact that the BSOD happen so randomly has made it difficult to get an idea of what it might be.

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Desktop Freeze - Icons Blank - Malware Protection

Aug 18, 2010

Windows XP desktop freezes when exiting programs. Also some of windows applications load very slowly. The windows search icon is displayed for 10 seconds or more while loading the control panel, search or help utilities. I am using Mcafee security suite and fixcleaner for security virus and malware protection. These programs show a clean system. Also desktop icons are blanked out for at least a minute when leaving programs. When the icons fill in the system operates fine.

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Desktop Freeze - Icons Blank - Malware Protection

Jul 6, 2005

I just have a quick question to ask about moveing a program icon from a folder to the desktop. After I click and drag a few programs from a folder onto the background of the desktop, some programs still remain in the folder and they also are coppyed to the desktop, and some other programs are earased from the folder and are placed on the desktop. (So in other words, some of the files are "dulplicated". Some program icons still remain in the folder and on the desktop, and some are only on the desktop and not in the folder.)

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Upgraded Immediately Notices - Right Click Desktop Computer Freeze

Jan 1, 2005

I've had my computer for a while and have upgraded it many times. One such time was a few years ago when I went from Win98SE to WinME. Things were good for a while until I needed to reformat my harddrive, couldn't find my WinME CD and had to go back to Win98SE. Problem was, I have another harddrive, that I didn't include in the "downgrade" so it was unavailable after I loaded win98. I formatted that disk and things have been fine since.

I got an Ipod for Christmas and didn't notice when I bought it that it required 2000 or XP. I thought, not a problem, I'll just upgrade to XP. So last night, I upgraded and immediately noticed some problems. First of all, when I right click on the desktop, the computer freezes and you have to restart. Same thing happens if you're in a folder and try to create a new folder. My Sims2 game won't run (I've uninstalled and reinstalled wtih no luck)....

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Switch User Freeze - Favorites Freeze

Jun 12, 2005

This place is quite active, and I am glad to see that. I own a Dell 4600
Demension computer, it was purchased about a year and a half ago. I recently
reinstalled Windows on it, and reinstalled the drivers/utilities that were
needed, with the help of a Dell expert. I have Windows XP Home Edition right now. I have the Lavasoft Ad-Aware SE for my spyware protection, and I have the AVG from
Grifsoft for my virus protection. I scan my computer every night, and I keep
all my databases up-to-date. Recently, my computer was infected with the
Trojan Backdoor.SdBot virus, and I looked on the Norton Antiviruses website
to get rid of it and fix the computer. So now, at this time, I believe my
computer is clean.

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Freeze On Screen Saver - Freeze Seems Random

Oct 11, 2006

I can be doing anything, so not even be around the computer and it freezes, could freeze on the screen saver, or when im on hte internet, or playin a game, or writing an email anything.... not an overheating problem because it has happened say right after its done booting, or 5 mins after running or say 12 hours after being on.... or jsut not freeze seems to be really random

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Can't Find System Tools - Restore System Tools?

Oct 20, 2005

When I click on start=>programs=>accessories=>system tools,its shows empty.I would like to know how can I restore my system tools as I would want to perform a system restore for my PC.

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Which Tools Are Available To Benchmark

Jul 30, 2008

I was wondering which tools are available to benchmark SD/CF/etc cards & pendrives. I've got some, but I wanted to know which was the one used in http://www.tomshardware.com/review [...] 01-11.htm.

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Can't Find System Tools

Jul 22, 2004

I cannot find my "system tools" which should be under >start>all programs>accessories>sytem tools

I have tried doing a search for them. Can you please tell me where to look for them and to put them back where they belong. I want to do a system restore point and can't.

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Microsofts List Of Cmd Tools

Nov 3, 2008

After looking through microsofts list of cmd tools I realized that I don't have several of them. I have xp home edition sp3 .I'm guessing that not all the tools are included in the home edition.If that is true does anyone know where I would be able to download the ones that my OS does not have.I have double checked my i386 files on the install disc and found nothing there that I do not already have

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Restore Character Map - Different Tools

Mar 3, 2005

is there any way to restore character map???i had it yesterday,but now its gone.i got xp.i go to start>accesories>system tools>and i would find it.

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Tools That Would Optimize Steam

Sep 6, 2006

Does anybody have any tips or tools that would optimize Steam(Counter-Strike, ect) Its a HUGE cpu/RAM hog and its inconvienant and ridiculous

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Must Security Tools For Windows?

Apr 30, 2009

i have intel dual core 1.8 ghz,2 gb ram,160 gb hard disk drive.i am using windows xp home with sp3.i have 1.super antispyware 2.malware bytes antimalware 3.avast free edition anti virus. i am updating all this and scanning regularly.do i need any other tools to protect my pc regularly?

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Memory - Pro Tools - 768 Megabytes Ram

Nov 9, 2009

i recently downloaded pro tools on my computer.which took for ever by the way.everything was fine until i went to install it on my and it told me i need 768 megabytes of ram and my computer only had 390724 kb.what can i do to fix this? i really want to use this program.id rather the cheapest way if possible but
if not i can buy whatever.

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