Explorer.exe & Dr Watson Error App Crash Too Often
Sep 12, 2006
I have a Compaq-based computer running WinXP SP2 on it and for a little while I've had explorer.exe crash on me from time to time just out of the blue. Well a new problem has risen and it started today and its a nasty one. I was testing out a file-sharing program, but it said I needed the latest Java update to run it, so I went to the Sun Java website and downloaded their J2SE Runtime Environment 5.0 Update 06 (that's what was on the site) and got that all set up and started checking out the program I had downloaded earlier (Limewire Basic) from Filehippo.com and as soon as I clicked on a file from the list of files that came up in my search, the program would instantly close out without notification. I didnt see it as a big deal. I got a hold of the file I was downloading, but every time I went to or near the folder in my personal folder's directory, explorer.exe decided to crash on me. So I thought I might have caught a virus, so I looked to see if it was on some programs I've used in the past for finding trojans and whatnot and it came up clean. So I uninstalled and deleted LimeWire and thought maybe the Java had something to do with it. Turns out I was wrong again. So right now this machine has no Java on it. So I went into safe mode and still could not get to the folder with the file in it. Explorer.exe AND the Dr Watson Postmortem Debugger app both crashed on me (got that normal error in which you can send out an error report to Microsoft) and it did this several times.
So then I booted the computer back into the normal mode and attempted to get to the file through the cmd.exe (DOS) program and I eventually figured out (with the help of someone on my buddylist) how to get to the specific directory that the folder was in and I tried to delete it, but everytime I typed "Y" to the prompt, cmd.exe would crash as well. Now it sais that there are 0 files in the folder (has 3 subfolders in it) that I was trying to delete and 5 folders (including the "." & ".." on the DOS prompt. So I've been screwing around with this for about 4 1/2 hours now and I've had no luck getting to that specific folder. If I try to get to it through my folder, explorer.exe crashes. I can get right to the directory that the folder is in and then it will just crash. Everything else seems to run just fine. I havent tried checking the disk check thing, but what does one reccomend I do? I've already reformatted this computer once before (last year) and I dont want to have to do it again (because I dont have the money or the WinXP disk to get it reformatted again).
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Sep 4, 2008
I need help with a very annoying problem. For several months now I have been experiencing totally random explorer.exe crashes. They can happen maybe every couple of days or sometimes it can go several weeks before a crash. The crashes can occur when using Windows Media Player or while browsing the Internet or sometimes doing absolutely nothing at all Like I said it is random, not only in what I'm doing but also when it happens.The error message is very vague and when I look in Event Viewer, all it says is Event ID 1000, Faulting application explorer exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x04aa2128 (the fault address is never the same though.)
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Apr 17, 2005
1. Let me clarify that I am NOT USING the same computer that has the problem. I am on a friends computer, so anything I download from majorgeeks will have to be burned to a disk and RAN IN SAFE MODE because my laptop will only run in SAFE MODE until I resolve this issue.1. HP PAVILION ZT3349cl running Windows XP Home, SP2
2. As of 2 days ago the DESKTOP will FREEZE when it is loading startup icons and the mouse arrow keeps a "busy" symbol and it cannot select the "start" button, cannot click on anything on the desktop, just stays frozen in a "loading"position. I cannot get my laptop to do anything, so I have to CTL, ALT, DEL and do a "Restart" in SAFE MODE, and then I cannot get on the internet or anything in Safe Mode.
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Feb 27, 2008
my toshiba laptop was working fine. then a few days ago one of my games gave me a regular error during the start "game.exe has encountered a problem and needs to close." when i clicked 'click here' it displayed some info including "modname:msvcr71.dll". i thought maybe that game had somehow gone corrupt and i reinstalled it. the error did not go away and i was unable to play my game. then suddenly explorer.exe started giving me the same message with the same msvcr71.dll listed as modname. in both cases, the error message says that the following file will be included in the report and then some appcompat.txt in some temp folder. this file was unique everytime but the phrase appcompat.txt was constant. also when i tried to find this file in the specified location i found that it did not exist. i cannot understand what triggers the error, it occurs totally randomly, but i have to be dragging a file icon.
when the error message is displayed, the system does not stop and i can choose to ignore the message for as long as i want, everything is fine. when i click close the explorer restarts.also, recently i got similar errors from vlc player when i tried to play a wmv file in slow motion. this error message also lists msvcr71.dll as mod name.then another game started giving me the same problem with the same modname msvcr71.dll.i cant make any sense of all this.
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Apr 29, 2008
I've started having constant Windows Explorer crashes lately. It usually happens after I have a directory window open on the desktop and then close it. Unfortunately, it often freezes Dr. Watson with it, and my PC becomes unresponsive until I enter the Task Manager and kill both instances of Dr. Watson that is showing. What sort of things affect Windows Explorer? If there is something corrupt, is there a chance that if I install SP3 it will fix it?
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Oct 6, 2006
Windows Explorer keeps crashing on me, so when I click on 'send error report' DR Watson Postmortem debugger comes on, but that locks up too. So, I end up having to end Dr Watson's task to unlock the programs and get everything done. Some days I never need to do it, but some days (like today), I've had to do this repeatedly, like, seven times within an eight hour period.
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Dec 27, 2006
I have been having a problem with my OS. I recently just reformatted my hard drive, because of the problem I am having, just to have it come back on me.The problem I am having is with my Windows Explorer and Dr Watson PostMortem Debugger. Every 20-30 minutes, I will get the messages (2 of them) for, "Windows Explorer has encountered an error and must close", and, "Dr Watson PostMortem Debugger has encountered an error and must close".Again, this is the reason I reformatted in the first place. I know it's not a virus doing this (At least, I hope it's not, as I just reformatted).
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Feb 2, 2006
I have a laptop running XP pro and whenever I try to rename, move or delete a file in explorer, DRWatson(kind soul that he is), pops up to tell me that he has encountered a problem and he needs to close. He then gives me the option to send an error report to microsoft. After sending numerous copies of these error reports to bill and not recieving anything in return, I thought it was about time I tried someone else. This is how I came upon this excellent site and after reading some of the posts, I am hopefull that there is a knowledgeable person on board who will be able to help me. The error report from DrWatson is below. If anyone can understand it and knows what the problem is, please let me know because at the moment I cannot do anything with my files or folders and it is driving me mad. The error report says:
Application exception occurred:
App: C:WINDOWSexplorer.exe (pid=3268)
When: 01/02/2006 @ 23:13:06.340
Exception number: 80000007.................
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Sep 6, 2005
Dr Watson postmortem debugger error in SP2 when trying to access external usb2 drives? Specifically large video files. The drive freezes completely.I have two external drives on a hub, and have one on an alternate port. I've split them and tested separately, to no avail. Also tried uninstalling usb drivers, running norton/adaware/spybot because I read something about a virus. Never had a speed or freeze issue in SP1 running HUGE videos, or editing software from multiple disks.I only see a few suspects on hijackthis log (a second dr watson?), but don't know enough - and I'm curious whether SP2 might be the culprit.
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Mar 13, 2007
I have recently installed new hard drives...then did a clean install of windows xp-When ever I open a folde(any olr) and click on a file in that folder, that folder freezes (not responding) I have to CTRL-ALT-DEL to close that folder--Its driving me INSANE. It only does this with open folders occassionally I recieve a message saying DR WATSON POSTMORTEM DEBUGGER HAS ENCOUNTED AN ERROR AND NEEDS TO CLOSE I really dont feel like reformatting again.
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Oct 28, 2007
I browsed through the posts of this forum and I hope you can help me to sort this issue out. I often experience dr Watson postmortem to cause my Windows Explorer to freeze. This is particularly true when I display a number of pictures in a folder directory as icons or when I open a divX file with Windows Media Player. Sometimes, even when I drag and drop a media file (the longer the file the higher the risk), I experience system freezes. The only way to recover that is by stopping the operation through the task manager.I understand that the problem is not with dr Watson per se: this is just the debugger, but I cannot sort the cause of the problem out.
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Nov 3, 2004
After ending a non-responsive program, I often get an error message that Dr. Watson Post Mortem Debugger has encountered an error and needs to quit. I know that Dr. Watson is a software utility that helps log errors after a windows program encounters an error, how can I fix this so that I dont get an error message?
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Mar 1, 2005
I'm using Windows XP on Toshiba Satellite 1415 S173. The problem that I'm having is that every time I attempt to open any file on my desktop or anything such as 'my computer' 'my documents' or 'control panel' etc. the screen freezes and eventually i get an error that says "Drwatson postmortem debugger has encountered a problem and needs to close".
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Aug 9, 2008
When I try to access a folder in my documents, dr. watson comes along and I get an error message that it is unresponsive.
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May 4, 2007
I spent almost the whole day trying to fix it. I have knowledge of computers here and there but not enough to fix this problem. The problem starts out with me going to my computers and then opening the CD drive. I put in my music CD and then explored the CD folder, but as soon as i open it, it gives me an error. It pops up the explorer.exe has an ecountered a problem, send do not send report, etc
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Mar 2, 2006
I'm running XP Home. When in Windows Explorer if I right click on a file/folder I get an hourglass for about 25 seconds and then it dumps me out of WE. After I'm dumped out everything else still seems to work fine and I can reopen WE, but still no right clicking in it.
The right click feature seems to work in all other applications.
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Sep 24, 2007
If I keep any folder open for longer than like 7 seconds, explorer.exe encounters a problem and needs to close, I can usually just drag the error to the corner and keep looking at the folder for about 20 more seconds before it crashes completely, sometimes explorer shuts off with no warning while viewing a folder. I have tried the remove defective right click menu buttons thing and scanning for viruses, but it still does it, tell me if you want more info.
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May 24, 2008
I had read a previous post about media files causing explorer to crash. It recommended disabling thumbnails previews, which did work for opening the folder.That is fixed, but now I am getting errors when I try to open certain media files i those folders, I can open one .avi but will not be able to open another. Same with .mpg, I will be able to open 10, but one consistantly will cause Explorer.exe to crash. I had K-lite codecs installed, I tried uninstalling them to see if that was causing problems. I have no idea what is going on.
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Jan 5, 2007
Recently, two weeks or so ago, every time I access My Video folder in My Documents (I am the administrator) I get the message that Windows Explorer has encountered a problem and has to shut down. Then the message to send details to Microsoft. After a few trials I have found that programs such as Photoshop or Picasa for two examples close as soon as I access said folder with them.
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Dec 11, 2004
I think these two are related, but I cant seem to find anything that would explain why either is occuring. When trying to load Photoshop, Dreamweaver MX, or any other heavy duty program (3D Studio Max etc), I get the error "Explorer has caused and error and needs to close". Also, when trying to run some problems I get an error stating that I am running a 16-bit MSDOS sub-system and references the files command.com and autoexec.nt. Last I checked the MSDOS subsystem quit with Win2K. I've run ad-aware, spybot, and AVG antivirus trying to find something that way that may have effected the system, but I didnt find anything.
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Jan 20, 2008
I have a 1tb My Book Premium II drive. I'm accessing the drive through Windows XP Media Edition 2004. The External HD is connected via USB (I don't have Firewire or Firewire 2.0 on my laptop.) I have had little to no issues with this external hd, and have previously used the 160 gig version for over 2 years. I've got 550gb free meaning I've used it quite a bit. The 1tb drive is around 6 months old so far and I've got two complaints vs no solution.My files are sorted in the external hd similar to Window's. I have a Main folder, several categories of folders, then more folders within each... I archive lots of music, some videos, personal documents, and tons of pictures.I have been downloading various files directly to my hd, keeping my 160 gb laptop's hd clear of various files (Is this a bad idea??)
I use SoulSeek and Azeurus - both of which are compatible with Windows and tweaked appropriately. I attempt to access the files from My Computer and frequently experience an Explorer Crash. The severity is varying generally the Dr.Watson debugger will crash along with explorer... and on other occasions, I get no warning pop-up at all. I'm at a complete loss as to why this occurs. I can access the files with the download program(s) running, as well as closed both resulting with a crash. I have attempted to view the files through Mozilla and IE, both work properly, but it's an inconvenience.Anyone have similar problems? I have not found this exact issue on other forums... but I'm getting the picture WD drives do have problems.
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Jun 29, 2005
my comp is very screwy lately. if i right click a folder and copy
it, or just right click it, its fine. but if i try to paste or right
click once again the whole explorer will crash leaving no icons on my
desktop. then it will reload everything back up.
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Mar 12, 2008
When saving a jpg image in Firefox, Firefox crashes and closes without warning. When viewing a folder full of pictures in Windows Explorer, Explorer crashes and closes in about 10 seconds (it varies). This is even when viewing the files without thumbnails (Detailed list view). I have removed Thumbs.db from this folder. I have run chkdsk /F on all partitions in my computer. This folder that is causing the Explorer crash is on a FAT32 partition. chkdsk found no errors on the FAT32 partition, but fixed something in the NTFS partition.
Even though only one folder seems to be causing Explorer to crash, it seems that no matter where I save images in Firefox, Firefox still crashes. I scanned for viruses a bit. I ran Free AVG on the entire computer. I also ran Trend Micro Housecall from the browser. No threats were found. I am using Windows XP with Service Pack 2 and all the latest updates on a Gateway MT3419 laptop.
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Jun 29, 2005
I have searched this forum (and many others) for the answer to my problem but can't find one, just similar problems. I recently installed Service Pack 2 using a windows install cd (rather than just an upgrade patch). And now everytime i run windows i cannot open any folder or explorer window with out "explorer.exe" crashing. I have turned off DrWatson and now i just get a memory error everytime. I can not downgrade because i used a Windows Install CD (can't find an option anywhere to remove service pack 2 now). Please could someone help me because it is highly annoying.
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Jul 4, 2005
Every time I x out from control panel explorer.exe crashes. It happens every time.
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Nov 2, 2006
I have a windows xp media center edition. I do not have any problem with any software or windows xp as such. There is only one problem which i face from time to time. If I sometimes open a video file or so (or sometimes only clicking on it in win explorer) then i get error Run time error occured and would you like to debug using visual studio... (i have vs installed.).
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Aug 14, 2007
problem started about 2 weeks ago, seems to only crash when loading video files specifically
Running windows XP Pro SP 2
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Jun 22, 2005
I get this message each time I log into Windows XP. Using the Online Crash Analysis I fixed the problem but I cannot get this message to stop coming up.
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May 10, 2006
I experiance this problem mostly when i'm gaming so it makes me think that whats causing it could be an overheating issue. anyway in the middle of a game the computer will just restart and when windows loads it says Windows has just recovered from a critical error.
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Jan 17, 2008
my Toshiba Satellite M110 recently froze, crashed, displayed the blue screen (beginning dump of physical memory). i restarted the computer, but it suddenly displayed: Read Disk error. Press Ctrl + Alt + Del to restart.I talked to Toshiba Corp. Australia, but they said i had to bring it in to be repaired, or backed up, then a system restore. my dad has a technician friend, who will be able to back it up... but is there any other ideas? i mean, this might sound rather random and deranged, but does anyone here know how to open up and remove a HDD (hard Disk Drive) from a Toshiba Satellite without blowing anything up? my dad's tech friend has a laptop USB HDD Caddy, but i just need to well yea. i have the recovery disk and know how to recover, so i got that bit covered, just the removal of the HDD before 2nite and safely too. other wise i can just get my dad's tech friend to do it.
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Feb 24, 2007
Recently my computer has been acting up when I'm using a web-cam. Windows XP will crash and a blue screen pops up. When I restart, I get the following error code:
BCCode : 1000007f BCP1 : 0000000D BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
I've used the chkdsk tool, ran antivirus, spyware, dumped the temp files, defraged, and threatened my computer.... nothing came out of it. Any ideas on what the error code means and how to fix it.
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