Explorer Keeps Crashing, Taking Dr. Watson With It?
Apr 29, 2008
I've started having constant Windows Explorer crashes lately. It usually happens after I have a directory window open on the desktop and then close it. Unfortunately, it often freezes Dr. Watson with it, and my PC becomes unresponsive until I enter the Task Manager and kill both instances of Dr. Watson that is showing. What sort of things affect Windows Explorer? If there is something corrupt, is there a chance that if I install SP3 it will fix it?
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Mar 1, 2010
[spoiler][/spoiler]my hard disk chrashing my data to loset. how to recvery in my data
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Sep 4, 2008
I need help with a very annoying problem. For several months now I have been experiencing totally random explorer.exe crashes. They can happen maybe every couple of days or sometimes it can go several weeks before a crash. The crashes can occur when using Windows Media Player or while browsing the Internet or sometimes doing absolutely nothing at all Like I said it is random, not only in what I'm doing but also when it happens.The error message is very vague and when I look in Event Viewer, all it says is Event ID 1000, Faulting application explorer exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x04aa2128 (the fault address is never the same though.)
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Sep 12, 2006
I have a Compaq-based computer running WinXP SP2 on it and for a little while I've had explorer.exe crash on me from time to time just out of the blue. Well a new problem has risen and it started today and its a nasty one. I was testing out a file-sharing program, but it said I needed the latest Java update to run it, so I went to the Sun Java website and downloaded their J2SE Runtime Environment 5.0 Update 06 (that's what was on the site) and got that all set up and started checking out the program I had downloaded earlier (Limewire Basic) from Filehippo.com and as soon as I clicked on a file from the list of files that came up in my search, the program would instantly close out without notification. I didnt see it as a big deal. I got a hold of the file I was downloading, but every time I went to or near the folder in my personal folder's directory, explorer.exe decided to crash on me. So I thought I might have caught a virus, so I looked to see if it was on some programs I've used in the past for finding trojans and whatnot and it came up clean. So I uninstalled and deleted LimeWire and thought maybe the Java had something to do with it. Turns out I was wrong again. So right now this machine has no Java on it. So I went into safe mode and still could not get to the folder with the file in it. Explorer.exe AND the Dr Watson Postmortem Debugger app both crashed on me (got that normal error in which you can send out an error report to Microsoft) and it did this several times.
So then I booted the computer back into the normal mode and attempted to get to the file through the cmd.exe (DOS) program and I eventually figured out (with the help of someone on my buddylist) how to get to the specific directory that the folder was in and I tried to delete it, but everytime I typed "Y" to the prompt, cmd.exe would crash as well. Now it sais that there are 0 files in the folder (has 3 subfolders in it) that I was trying to delete and 5 folders (including the "." & ".." on the DOS prompt. So I've been screwing around with this for about 4 1/2 hours now and I've had no luck getting to that specific folder. If I try to get to it through my folder, explorer.exe crashes. I can get right to the directory that the folder is in and then it will just crash. Everything else seems to run just fine. I havent tried checking the disk check thing, but what does one reccomend I do? I've already reformatted this computer once before (last year) and I dont want to have to do it again (because I dont have the money or the WinXP disk to get it reformatted again).
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Oct 6, 2006
Windows Explorer keeps crashing on me, so when I click on 'send error report' DR Watson Postmortem debugger comes on, but that locks up too. So, I end up having to end Dr Watson's task to unlock the programs and get everything done. Some days I never need to do it, but some days (like today), I've had to do this repeatedly, like, seven times within an eight hour period.
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Dec 27, 2006
I have been having a problem with my OS. I recently just reformatted my hard drive, because of the problem I am having, just to have it come back on me.The problem I am having is with my Windows Explorer and Dr Watson PostMortem Debugger. Every 20-30 minutes, I will get the messages (2 of them) for, "Windows Explorer has encountered an error and must close", and, "Dr Watson PostMortem Debugger has encountered an error and must close".Again, this is the reason I reformatted in the first place. I know it's not a virus doing this (At least, I hope it's not, as I just reformatted).
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Feb 2, 2006
I have a laptop running XP pro and whenever I try to rename, move or delete a file in explorer, DRWatson(kind soul that he is), pops up to tell me that he has encountered a problem and he needs to close. He then gives me the option to send an error report to microsoft. After sending numerous copies of these error reports to bill and not recieving anything in return, I thought it was about time I tried someone else. This is how I came upon this excellent site and after reading some of the posts, I am hopefull that there is a knowledgeable person on board who will be able to help me. The error report from DrWatson is below. If anyone can understand it and knows what the problem is, please let me know because at the moment I cannot do anything with my files or folders and it is driving me mad. The error report says:
Application exception occurred:
App: C:WINDOWSexplorer.exe (pid=3268)
When: 01/02/2006 @ 23:13:06.340
Exception number: 80000007.................
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Jan 29, 2008
My Windows Explorer keeps on crashing when ever I do right click in windows explorer.The error shown in the Event Viewer(Application Log) is as follows
Faulting application explorer.exe, version 6.0.2900.3156, faulting module , version 0.0.0.0, fault address 0x00000000.
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Sep 13, 2009
Well as the title reads my windows explorer for my sony vaio (running xp) is crashing within 10 seconds after i start using it.I force quit, it reloads then crashes again.I'm sure its not a virus and just today i reinstalled the OS core files (recovery install).I don't get whats up.It crashes in safe mode and normal mode as well.
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Aug 7, 2007
I had a problem crop up yesterday in which a folder in my documents (my documents few folder to be exact) has consistently started crashing explorer whenever I even go near the folder.If I go in to it, right click on it or even put my mouse on it explorer will crash, it has clips and pictures in it, mostly game or movie trailers, or little movie clips. If the problem cant get sorted out I would prefer the folder to be deleted.Ive asked at other places, and have seen someone else ask the same question (albeit without a resolutions) here so I'm not walking in blind.I've tried various programs including unlocker, killbox, moveonboot which all crash when attempting to delete.Spyware and virus programs crash when scanning the folder.
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Aug 26, 2008
Yes, that's right, whenever i start up the computer, five seconds later all my desktop icons and the taskbar disappears. Every time when i enable explorer.exe (via the run command in the Task Manager), the same thing occurs, five seconds working, after that it disappears. By the way, i am running Windows XP.Now, i am afraid a virus is on this computer, but sadly i cannot open BitDefender, since it is "expired" and i don't know what else to do.
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Oct 15, 2006
I read alot of manga that I download from online. Now after extracting it from a .rar file I try to open it to read it. Explorer.exe crashes and gives me and error message.
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Feb 16, 2010
Sometimes it won't start in the first place - when I go to Windows Task Manager it states NOT RESPONDING and I have to end task (which often doesn't work immediately). Other times it can work fine then just freezes and won't do anything. When I have chosen to end task (using Task Manager) I have sometimes had messages saying things aren't responding. These flick up then disappear very quickly. Two that I've managed to read are DDEserver and ccSvcHst.This hasn't starting happening in conjuction with anything else I've done with the PC.
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Jun 16, 2006
My computer lately has been slowing down and my IE explorer keeps crashing on certain sites from some odd reason. I have ran spyware, adware, virus, malaware scans on a frequent bases but it still does not work.
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Jul 4, 2006
I am having problems with explorer.exe, it is taking up way too much memeory. In task manager section, it has a peak mem.usage of 170308K and a VM sive of 390672K. What should I do?
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Oct 15, 2008
I'm using an old Compaq Presario v2630US with WinXP SP2 running on it. Recently, I had trouble playing a .MOD file; this was when i didn't know i could just change the extension to .mpg, so I refreshed the codecs on my system. After that, explorer would freeze up every time i opened a folder with .avi files. So i uninstalled the codecs, didn't help, so disabled the thumbnail generation option in the registry. that helped somewhat. Explorer itself doesn't freeze up as much, but it still takes up humongous amounts of memory (upto 300 megs on a machine with 1 gig of RAM).
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Jan 1, 2005
I got stuck with the Run32dll.exe virus. Noticed that IE was extremely slow and crashing constantly and task manager actually had 2 'Run32dll.exe' programs running and hogging up 100% cpu usage. I just did a Hijack this scan based on what I read from previous posts but I am not sure where to take it from here. I also noticed that something called 'SurfBuddy' is in there and have no idea where that came from. So if anyone can take a look at this Hijack This log and let me know what I should check off to be fixed that would be great. As you can see there are 4 run32dll.exe
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Aug 19, 2006
I have had a long long running windows explorer issue in which i get very frequent crashes of windows explorer when doing any of the following... opening folders, copying files, opening trash, empty trash, search, multiple tasks of any kind with folders - all cause a system freeze which can only be resolved by ending the explorer.exe task and then running a fresh explorer.exe.Can i re-install explorer and its components to ensure its stability ? also should windows explorer be rock solid ? Maybe this is a windows pro issue ?
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Oct 13, 2008
My Windows Explorer is taking to long before it closes, about 5 seconds or higher. This happens all the time even if my pc doesn't have any activity. I noticed that when I click the close button, my pc doesn't respond at once. Same with my Intenet Explorer, but not to other windows.
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Dec 10, 2004
I recently 'upgraded' the family computer (running XP pro) with SP2.we've had a number of problems with programs no longer working after the upgrade. More specifically, Internet Explorer, Outlook, Norton, and HP Precisionscan Pro 3.1 (to name a few) are causing us grief.Outlook will load, but as soon as you try and view a new message, the program crashes.Internet Explorer will open, but immediately closes before any page can load. (I've installed Firefox in the meantime, so I'm sure it's not the internet connection).
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Aug 5, 2005
Most of the time my desktop pc runs fine, but about once a week when I click on a link or a page is loading in IE the system will virtually freeze.I don't do a lot of surfing (it's a work computer) so I don't venture into dangerous territory (sites with popups and redirects etc). I also keep my cache and cookies pretty clean, so it's not because that gets clogged up. The sites that cause the problem don't seem to have
anything in common and are work related or news related sites. I also DON'T have any 3rd party toolbars installed and DO have all the latest updates to XP Professional. When the lockup occurs, if I do Ctrl-Alt-Del and open the Task Manager (this can take a minute or 2 to load because of the problem) I can see the Internet Explorer is taking 98/99% of the cpu usage. I can try to cancel IE, but it won't cancel. I can't click on anything in the IE window because it's locked up. If I try to switch to a different open window, that could take from 2-4 minutes to refresh. I tried to lower
the priority of IE in the Task Manager, but this makes no difference.
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Apr 8, 2005
Essentially the symptoms are this:1.Opening files through Windows Explorer results in a 20 to 30 second pause before the files open. This happens on local and network drives.2.Executable files or applications open immediately. Also files open immediately from inside the application e.g. from Excel open dialog box.3. In explorer, right-clicking on files results in a 20-30 second delay in bringing up the menu, while with executables the menu comes up immediately.
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Mar 23, 2005
I got a message that there was a problem with my "Dr Watson Debugger".
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Jul 3, 2005
I am using XP Home and am concerned at the size of DRWTSN32.LOG which is 733,866KB. Is this OK? It seems to be rather large for a text file.
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Aug 24, 2005
I have recently updated XP pro to SP2. I am having a problem now right-clicking files anywhere on my system. Windows will hang and give me an error about "Dr. Watson postmortem has caused an error and needs to close". After waiting a minute or two explorer.exe will close and open again and I receive an event id 1002 saying "The shell stopped unexpectedly and Explorer.exe was restarted."
What makes this even weirder is that I can right click on shortcuts and other desktop icons with no problem, its just when I right click files no matter where they are either on the desktop or somewhere on the harddrive. I have uninstalled SP2 and tried to see if the problem went away and yes it did. I then reinstalled SP2 again and the problem is back!
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Dec 26, 2004
We have 2 users set up on Windows XP. One of the users works well. When I log on to the other user, I get this message: "Dr Watson Postmortem Debugger has encountered a problem and needs to close". I have tried clicking on "Send Error Report" and "Don't send". It freezes up that side of the computer and won't do anything.
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Sep 6, 2005
Dr Watson postmortem debugger error in SP2 when trying to access external usb2 drives? Specifically large video files. The drive freezes completely.I have two external drives on a hub, and have one on an alternate port. I've split them and tested separately, to no avail. Also tried uninstalling usb drivers, running norton/adaware/spybot because I read something about a virus. Never had a speed or freeze issue in SP1 running HUGE videos, or editing software from multiple disks.I only see a few suspects on hijackthis log (a second dr watson?), but don't know enough - and I'm curious whether SP2 might be the culprit.
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Sep 10, 2005
I have read everything I could find in this group on Dr watson, I still do not know WHAt he is and why he is there,,,,I was told he was spyware and should be deleted out of the pc. Did that, he came back! It says it is from Microsoft, can ANYONE tell the answeres to the what and why about this little dr man.
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Feb 22, 2005
I had the following problem while logging on to my computer (Windows XP) this morning: While starting up I get an error message saying Windows Explorer must shut down (with the option of sending an error message to MS) even though WE was never open to begin with. When I try to open anything up, like IE or Word I get an error message from Dr Watson Postmortem Debugger saying something about it needing to close (can't remember exactly since I'm at work now). The computer then freezes up and I have to Ctrl-Alt-Delete out. I ran McAfee Virus Scan and it discovered I had a trojan (netpals). It was apparently cleaned but when I tried opening something up I got the same error messages.I cannot open any programs using my Start menu or clicking on the desktop icon.
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Dec 19, 2009
How I Reomove it?
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Mar 13, 2007
I have recently installed new hard drives...then did a clean install of windows xp-When ever I open a folde(any olr) and click on a file in that folder, that folder freezes (not responding) I have to CTRL-ALT-DEL to close that folder--Its driving me INSANE. It only does this with open folders occassionally I recieve a message saying DR WATSON POSTMORTEM DEBUGGER HAS ENCOUNTED AN ERROR AND NEEDS TO CLOSE I really dont feel like reformatting again.
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