WD My Book Premium II Explorer Crash
Jan 20, 2008
I have a 1tb My Book Premium II drive. I'm accessing the drive through Windows XP Media Edition 2004. The External HD is connected via USB (I don't have Firewire or Firewire 2.0 on my laptop.) I have had little to no issues with this external hd, and have previously used the 160 gig version for over 2 years. I've got 550gb free meaning I've used it quite a bit. The 1tb drive is around 6 months old so far and I've got two complaints vs no solution.My files are sorted in the external hd similar to Window's. I have a Main folder, several categories of folders, then more folders within each... I archive lots of music, some videos, personal documents, and tons of pictures.I have been downloading various files directly to my hd, keeping my 160 gb laptop's hd clear of various files (Is this a bad idea??)
I use SoulSeek and Azeurus - both of which are compatible with Windows and tweaked appropriately. I attempt to access the files from My Computer and frequently experience an Explorer Crash. The severity is varying generally the Dr.Watson debugger will crash along with explorer... and on other occasions, I get no warning pop-up at all. I'm at a complete loss as to why this occurs. I can access the files with the download program(s) running, as well as closed both resulting with a crash. I have attempted to view the files through Mozilla and IE, both work properly, but it's an inconvenience.Anyone have similar problems? I have not found this exact issue on other forums... but I'm getting the picture WD drives do have problems.
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Apr 8, 2005
Before I did a complete restore of windows home edition, I copied my windows address book to a floppy disk. Now when I go to copy the floppy back to windows address book an error occurs and it won't copy. could it have something to do with a mark that looks like this~.
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May 4, 2007
I spent almost the whole day trying to fix it. I have knowledge of computers here and there but not enough to fix this problem. The problem starts out with me going to my computers and then opening the CD drive. I put in my music CD and then explored the CD folder, but as soon as i open it, it gives me an error. It pops up the explorer.exe has an ecountered a problem, send do not send report, etc
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Mar 2, 2006
I'm running XP Home. When in Windows Explorer if I right click on a file/folder I get an hourglass for about 25 seconds and then it dumps me out of WE. After I'm dumped out everything else still seems to work fine and I can reopen WE, but still no right clicking in it.
The right click feature seems to work in all other applications.
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Sep 4, 2008
I need help with a very annoying problem. For several months now I have been experiencing totally random explorer.exe crashes. They can happen maybe every couple of days or sometimes it can go several weeks before a crash. The crashes can occur when using Windows Media Player or while browsing the Internet or sometimes doing absolutely nothing at all Like I said it is random, not only in what I'm doing but also when it happens.The error message is very vague and when I look in Event Viewer, all it says is Event ID 1000, Faulting application explorer exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x04aa2128 (the fault address is never the same though.)
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Sep 24, 2007
If I keep any folder open for longer than like 7 seconds, explorer.exe encounters a problem and needs to close, I can usually just drag the error to the corner and keep looking at the folder for about 20 more seconds before it crashes completely, sometimes explorer shuts off with no warning while viewing a folder. I have tried the remove defective right click menu buttons thing and scanning for viruses, but it still does it, tell me if you want more info.
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May 24, 2008
I had read a previous post about media files causing explorer to crash. It recommended disabling thumbnails previews, which did work for opening the folder.That is fixed, but now I am getting errors when I try to open certain media files i those folders, I can open one .avi but will not be able to open another. Same with .mpg, I will be able to open 10, but one consistantly will cause Explorer.exe to crash. I had K-lite codecs installed, I tried uninstalling them to see if that was causing problems. I have no idea what is going on.
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Feb 27, 2008
my toshiba laptop was working fine. then a few days ago one of my games gave me a regular error during the start "game.exe has encountered a problem and needs to close." when i clicked 'click here' it displayed some info including "modname:msvcr71.dll". i thought maybe that game had somehow gone corrupt and i reinstalled it. the error did not go away and i was unable to play my game. then suddenly explorer.exe started giving me the same message with the same msvcr71.dll listed as modname. in both cases, the error message says that the following file will be included in the report and then some appcompat.txt in some temp folder. this file was unique everytime but the phrase appcompat.txt was constant. also when i tried to find this file in the specified location i found that it did not exist. i cannot understand what triggers the error, it occurs totally randomly, but i have to be dragging a file icon.
when the error message is displayed, the system does not stop and i can choose to ignore the message for as long as i want, everything is fine. when i click close the explorer restarts.also, recently i got similar errors from vlc player when i tried to play a wmv file in slow motion. this error message also lists msvcr71.dll as mod name.then another game started giving me the same problem with the same modname msvcr71.dll.i cant make any sense of all this.
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Sep 12, 2006
I have a Compaq-based computer running WinXP SP2 on it and for a little while I've had explorer.exe crash on me from time to time just out of the blue. Well a new problem has risen and it started today and its a nasty one. I was testing out a file-sharing program, but it said I needed the latest Java update to run it, so I went to the Sun Java website and downloaded their J2SE Runtime Environment 5.0 Update 06 (that's what was on the site) and got that all set up and started checking out the program I had downloaded earlier (Limewire Basic) from Filehippo.com and as soon as I clicked on a file from the list of files that came up in my search, the program would instantly close out without notification. I didnt see it as a big deal. I got a hold of the file I was downloading, but every time I went to or near the folder in my personal folder's directory, explorer.exe decided to crash on me. So I thought I might have caught a virus, so I looked to see if it was on some programs I've used in the past for finding trojans and whatnot and it came up clean. So I uninstalled and deleted LimeWire and thought maybe the Java had something to do with it. Turns out I was wrong again. So right now this machine has no Java on it. So I went into safe mode and still could not get to the folder with the file in it. Explorer.exe AND the Dr Watson Postmortem Debugger app both crashed on me (got that normal error in which you can send out an error report to Microsoft) and it did this several times.
So then I booted the computer back into the normal mode and attempted to get to the file through the cmd.exe (DOS) program and I eventually figured out (with the help of someone on my buddylist) how to get to the specific directory that the folder was in and I tried to delete it, but everytime I typed "Y" to the prompt, cmd.exe would crash as well. Now it sais that there are 0 files in the folder (has 3 subfolders in it) that I was trying to delete and 5 folders (including the "." & ".." on the DOS prompt. So I've been screwing around with this for about 4 1/2 hours now and I've had no luck getting to that specific folder. If I try to get to it through my folder, explorer.exe crashes. I can get right to the directory that the folder is in and then it will just crash. Everything else seems to run just fine. I havent tried checking the disk check thing, but what does one reccomend I do? I've already reformatted this computer once before (last year) and I dont want to have to do it again (because I dont have the money or the WinXP disk to get it reformatted again).
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Jan 5, 2007
Recently, two weeks or so ago, every time I access My Video folder in My Documents (I am the administrator) I get the message that Windows Explorer has encountered a problem and has to shut down. Then the message to send details to Microsoft. After a few trials I have found that programs such as Photoshop or Picasa for two examples close as soon as I access said folder with them.
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Dec 11, 2004
I think these two are related, but I cant seem to find anything that would explain why either is occuring. When trying to load Photoshop, Dreamweaver MX, or any other heavy duty program (3D Studio Max etc), I get the error "Explorer has caused and error and needs to close". Also, when trying to run some problems I get an error stating that I am running a 16-bit MSDOS sub-system and references the files command.com and autoexec.nt. Last I checked the MSDOS subsystem quit with Win2K. I've run ad-aware, spybot, and AVG antivirus trying to find something that way that may have effected the system, but I didnt find anything.
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Jun 29, 2005
my comp is very screwy lately. if i right click a folder and copy
it, or just right click it, its fine. but if i try to paste or right
click once again the whole explorer will crash leaving no icons on my
desktop. then it will reload everything back up.
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Mar 12, 2008
When saving a jpg image in Firefox, Firefox crashes and closes without warning. When viewing a folder full of pictures in Windows Explorer, Explorer crashes and closes in about 10 seconds (it varies). This is even when viewing the files without thumbnails (Detailed list view). I have removed Thumbs.db from this folder. I have run chkdsk /F on all partitions in my computer. This folder that is causing the Explorer crash is on a FAT32 partition. chkdsk found no errors on the FAT32 partition, but fixed something in the NTFS partition.
Even though only one folder seems to be causing Explorer to crash, it seems that no matter where I save images in Firefox, Firefox still crashes. I scanned for viruses a bit. I ran Free AVG on the entire computer. I also ran Trend Micro Housecall from the browser. No threats were found. I am using Windows XP with Service Pack 2 and all the latest updates on a Gateway MT3419 laptop.
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Jun 29, 2005
I have searched this forum (and many others) for the answer to my problem but can't find one, just similar problems. I recently installed Service Pack 2 using a windows install cd (rather than just an upgrade patch). And now everytime i run windows i cannot open any folder or explorer window with out "explorer.exe" crashing. I have turned off DrWatson and now i just get a memory error everytime. I can not downgrade because i used a Windows Install CD (can't find an option anywhere to remove service pack 2 now). Please could someone help me because it is highly annoying.
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Jul 4, 2005
Every time I x out from control panel explorer.exe crashes. It happens every time.
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Nov 2, 2006
I have a windows xp media center edition. I do not have any problem with any software or windows xp as such. There is only one problem which i face from time to time. If I sometimes open a video file or so (or sometimes only clicking on it in win explorer) then i get error Run time error occured and would you like to debug using visual studio... (i have vs installed.).
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Aug 14, 2007
problem started about 2 weeks ago, seems to only crash when loading video files specifically
Running windows XP Pro SP 2
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Feb 22, 2008
I am running Windows Vista Home Premium 64-bit right now. However, I am not able to do a few things in it that I could do with XP. Therefore, I just ordered Windows XP Home Edition SP2. I was planning on uninstalling Vista and using XP, but I know you can dual-boot. I want to know if I can run both XP (32 bit) and Vista (64 bit) at the same time? And if so, how do I do it? They are both OEM versions, which I don't know if that matters. But if I can install XP without having to take off Vista,
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Oct 9, 2009
First of all is it worth my time or does vista have too many problems. my main concern is that i do not have the xp disc and if i want to go back to xp should i even bother.i do have the hp recovery tools disc for xp.
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Feb 12, 2008
I need help on choosing an OS. Right now I could use (and have access to) Vista Home Premium 32 bit, or XP pro 32 bit. First which of these two would be better(and why)Also if I could get my hands on either 64 bit, do you think that would be better (I have heard that 32 bit programs such as most games run better in 32 bit OS)?
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Apr 11, 2005
There i have a pc on my corprate network, and it appears to be dialing premuim rate dialers. is there a program i can download that will safely remove theese i am aware of spybot but.
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Dec 16, 2006
I'm getting a random blue screen crash and was wondering if anyone could give it a shot. It's a 0x00000050 crash, Heres the crash dump file.
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Oct 8, 2008
I clicked on a large video file in explorer (running xp sp2 on inspiron 6000), explorer would crash. i found a tip online to run "regsvr32 /u shmedia.dll" and that fixed the problem completely. however, this fix created a new problem - - now all the info that used to be under "Audio" or "video" is gone! any fix? "date modified" is still there, but i like to sort my video folders by artist, and now it does me no good.by the way, when i now click on an avi's properties, summary tab, and go to advanced, all the needed info is missing from there too.
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Apr 27, 2010
well i used to have windows vista home premium but i accidentally over wrote my OS one of my friends put black xp 35 ultimate on my laptop but now i have no sound and i cant seem to find the right sound driver, ive never looked for drivers before so honestly i have no idea what im doing, i tried finding it and ended up with alot of malware, got rid of the malware but still have no sound,if someone could help me find the right sound driver it would be most appreciated, but id really appreciate it if no one posted saying buy vista or something along those lines
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Jul 22, 2009
I bought an HP Pavilion p6101f that came with Vista Home Premium installed on it. I bought an OEM version of Windows XP Pro with the intention of downgrading the operating system. I was told that our network, which runs mostly XP Pro machines, might suffer problems if we installed a computer not running Vista - I guess mismatched OS's might pose problems.In any event, after I booted to Vista, I could not see an option to "Install" XP upon seeing the associated dialog box after inserting the disc while in the middle of a successful Vista session. I then tried to boot to the XP CD, in order to install XP and then restore the system.I kept getting the Blue-Screen of Death.
The computer will begin to boot Fedora (Linux), Windows 7 repair disk, and maybe some others - but not XP Pro.
I want to install Windows XP Pro on my buddy's computer that came with Vista, but I am physically incapable of doing so.
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Jan 29, 2008
But I wanted to know how do I install Windows XP operating system on my external hard drive. I am currently running Windows Vista Premium on my desktop. Please advise me regarding this question.
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Jul 25, 2009
I have an ASUS EEE PC 900 that takes almost three miutes to boot to the desktop. I have unchecked almost everything in msconfig and it doesnt make a difference. This Laptop had ALOT of viruses and infections. I would have loved to do a clean OS install but it does not have a cd-rom drive and I would have to make a bootable USB key. Does anyone have any ideas on how to make a Windows XP cd emulate on one of these? I tried to mount one in daemon tools so that I could run sfc /scannow to fix any dead .dlls but it would not see the CD.
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Aug 18, 2005
When I tried installing XP Pro as an upgrade from Windows 2000, it almost
finished the install (34 minutes left) when the computer turned itself off.
This happened several times. I removed the hard drive and reformatted it -
cleaned it off, then reinstalled it. Now when the PC boots up it recognizes
the CD Rom drivs but it will not boot or install from the CD ROM drive. I
created the 6 diskettes to tell the PC to install from the CD Rom drive, and
it gives me an I/O error. The BIOS says to boot off the CD ROM drive but it
won't. What might cause this? A bad hard drive? A bad motherboard?
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Aug 9, 2005
A friend wishes to change the name he uses when sending email and although
he changed the name listed in his address book, everytime he sends an email
his previous name still appears.I told him to delete the complete entry for his address and reinstate itwith his new name.He did this but the old name still appears on his email when sending
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Apr 18, 2006
Recently, my windows address book (Documents & Settings/User/Apps/Microsoft/Address Book) has stopped working on my Windows XP SP2 desktop. The *.wab file is in the proper place and is of the right size but when I open it using Outlook Express or simply by clicking on the file itself, it opens empty and, at the same time, creates a new file name in the Address Book folder which uses the first 6 letters of the actual file name. On this same computer, with another address book, this shortened file name does not appear and the address file opens properly. It only occurs with one particular address book file.
Assuming the *.wab file was corrupted, I copied in a backup file to replace the corrupted address book file. The backup was made at a time when the address book was working properly. Unfortunately, the backup file demonstrated the same behavior, opening empty and showing the shortened file name.I then copied the original address book and the backup copy to another computer and found they both opened empty and both created the 2nd file name. On that same computer, other address book files open properly.At this point, an address book file, from my backup, which was working fine at the time the backup was made now fails and does so on two different computers.Other address book files open normally on both computers.I am at a loss and do not know how to recover the contents of the original address file.
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May 29, 2010
I can't get my samsung n110 netbook to hibernate. It always would work perfectly fine. Today (this just started today) it wouldn't go into hibernate. Instead it would just stay on. Typically, closing the screen would send it to hibernation mode, but it won't do that anymore. So I went to start>turn off computer. Held shift, and clicked hibernate. The windows screen came up, and said "Preparing to hibernate". It stayed on that screen for around 3 seconds, then just went back to the desktop, as if nothing happened. I read in multiple places to disable hibernation, restart, enable it again, then try again. I tried that, and it didn't work. Any idea on how this can be fixed? Keep in mind, standby works perfectly fine.
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