Explorer Would Crash But Removed "video" Info
Oct 8, 2008
I clicked on a large video file in explorer (running xp sp2 on inspiron 6000), explorer would crash. i found a tip online to run "regsvr32 /u shmedia.dll" and that fixed the problem completely. however, this fix created a new problem - - now all the info that used to be under "Audio" or "video" is gone! any fix? "date modified" is still there, but i like to sort my video folders by artist, and now it does me no good.by the way, when i now click on an avi's properties, summary tab, and go to advanced, all the needed info is missing from there too.
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Jan 5, 2007
Recently, two weeks or so ago, every time I access My Video folder in My Documents (I am the administrator) I get the message that Windows Explorer has encountered a problem and has to shut down. Then the message to send details to Microsoft. After a few trials I have found that programs such as Photoshop or Picasa for two examples close as soon as I access said folder with them.
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Nov 2, 2006
I have a windows xp media center edition. I do not have any problem with any software or windows xp as such. There is only one problem which i face from time to time. If I sometimes open a video file or so (or sometimes only clicking on it in win explorer) then i get error Run time error occured and would you like to debug using visual studio... (i have vs installed.).
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Aug 14, 2007
problem started about 2 weeks ago, seems to only crash when loading video files specifically
Running windows XP Pro SP 2
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Sep 1, 2006
Dell that has been fried by lightning and wants me to get the pictures off the Hard Drive. No problem, sort of. The problem is that now I see no info when I boot the computer. The monitor only comes to life when windows starts up. So, I can't enter into the BIOS, change my boot drive, mess with my arrays, or anything. I'm using Windows XP SP2. My HDD are SATA while the Dell's was IDE (just thought I'd throw that out there).
Problem occurs after the Dell HDD has been removed.
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Jan 11, 2008
Im trying to run STEAM, but everytime it runs it only runs in software mode.and i wonder if i have to install the drivers for this video card. its not my laptop, im fixing it for a friend and so i dont know. but id like to know how to navigate to the page where it tells me exactly what kind/model of graphics and video card i have.i dont remember exactly where to go on my computer to see the info.
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Mar 24, 2008
whenever i clicked on a large video file in explorer (running xp sp2 on inspiron 6000), explorer would crash. i found a tip online to run "regsvr32 /u shmedia.dll" and that fixed the problem completely. however, this fix created a new problem - - now all the info that used to be under "artist" or "album" is gone! any fix? "date modified" is still there, but i like to sort my mp3 folders by artist, and now it does me no good.
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Jun 8, 2006
Whenever i try to play some of my video files (.avi, .mpg. wmv. etc) my shell and media player will both crash. For shells i have tried both bblean and standard explorer, media players i have tried are windows media player, winamp, and bsplayer. It dosent actually crash the program, it just brings up the little "this program needs to close" thing. if i drag it to the side the video will continue to play (somtimes). somtimes the videos wont load at all.
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Aug 8, 2006
I have a Dell XPS Gen 2 Series P4 SP1, 120 gig HD, 2GB DDR SDRAM at 400 MHZ, SP1 updated with all updates and hotfixes except SP2. I downloaded SP2 and tried to install it, got a failure on install about half way through, and it proceded to uninstall what it had installed. Only problem, it uninstalled more than it should have. Media Player won't work, had version 9 of it, d/l Ver.10 and tried to install, but it says that my previous files are newer than the files
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Feb 25, 2005
I got hijacked the other night and ran a program to remove the bad programs. They have all been removed from the system according to the program but I am still having trouble opening files and folders including My Computer and Control Panel. I think this may be because, I've heard, hijacking software alters certain things on the computer so that you can't simply access the control panel and undo all of the trouble it has caused. The error message that I recieve every time I try to open files, folders, etc. reads:
"explorer.exe has generated errors and will be closed. You will have to restart the program. An error log is being created." The computer will occassionally freeze up after I click ok.
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Jan 9, 2007
It started when I went to open a program that I've used reliably for years -- it started hanging, became unresponsive, and started sucking up all of my virtual memory. I uninstalled and reinstalled a clean copy, and the same thing happened when I tried to load it.I've since completely uninstalled the program, deleted all of its remaining files from my system, removed all of its registry entries.
I now have one folder that I cannot access, for no apparent reason. It's just a folder where I've got quite a bit of video stored (77 clips equalling roughly 13GB). Attempting to open it now results in explorer.exe sucking up all of my system resources until it (explorer.exe) crashes and restarts. (CTRL+ALT+DEL shows Memory Use and VM Size skyrocketing to 700,000+)
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May 4, 2007
I spent almost the whole day trying to fix it. I have knowledge of computers here and there but not enough to fix this problem. The problem starts out with me going to my computers and then opening the CD drive. I put in my music CD and then explored the CD folder, but as soon as i open it, it gives me an error. It pops up the explorer.exe has an ecountered a problem, send do not send report, etc
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Mar 2, 2006
I'm running XP Home. When in Windows Explorer if I right click on a file/folder I get an hourglass for about 25 seconds and then it dumps me out of WE. After I'm dumped out everything else still seems to work fine and I can reopen WE, but still no right clicking in it.
The right click feature seems to work in all other applications.
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Sep 4, 2008
I need help with a very annoying problem. For several months now I have been experiencing totally random explorer.exe crashes. They can happen maybe every couple of days or sometimes it can go several weeks before a crash. The crashes can occur when using Windows Media Player or while browsing the Internet or sometimes doing absolutely nothing at all Like I said it is random, not only in what I'm doing but also when it happens.The error message is very vague and when I look in Event Viewer, all it says is Event ID 1000, Faulting application explorer exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x04aa2128 (the fault address is never the same though.)
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Sep 24, 2007
If I keep any folder open for longer than like 7 seconds, explorer.exe encounters a problem and needs to close, I can usually just drag the error to the corner and keep looking at the folder for about 20 more seconds before it crashes completely, sometimes explorer shuts off with no warning while viewing a folder. I have tried the remove defective right click menu buttons thing and scanning for viruses, but it still does it, tell me if you want more info.
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May 24, 2008
I had read a previous post about media files causing explorer to crash. It recommended disabling thumbnails previews, which did work for opening the folder.That is fixed, but now I am getting errors when I try to open certain media files i those folders, I can open one .avi but will not be able to open another. Same with .mpg, I will be able to open 10, but one consistantly will cause Explorer.exe to crash. I had K-lite codecs installed, I tried uninstalling them to see if that was causing problems. I have no idea what is going on.
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Feb 27, 2008
my toshiba laptop was working fine. then a few days ago one of my games gave me a regular error during the start "game.exe has encountered a problem and needs to close." when i clicked 'click here' it displayed some info including "modname:msvcr71.dll". i thought maybe that game had somehow gone corrupt and i reinstalled it. the error did not go away and i was unable to play my game. then suddenly explorer.exe started giving me the same message with the same msvcr71.dll listed as modname. in both cases, the error message says that the following file will be included in the report and then some appcompat.txt in some temp folder. this file was unique everytime but the phrase appcompat.txt was constant. also when i tried to find this file in the specified location i found that it did not exist. i cannot understand what triggers the error, it occurs totally randomly, but i have to be dragging a file icon.
when the error message is displayed, the system does not stop and i can choose to ignore the message for as long as i want, everything is fine. when i click close the explorer restarts.also, recently i got similar errors from vlc player when i tried to play a wmv file in slow motion. this error message also lists msvcr71.dll as mod name.then another game started giving me the same problem with the same modname msvcr71.dll.i cant make any sense of all this.
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Sep 12, 2006
I have a Compaq-based computer running WinXP SP2 on it and for a little while I've had explorer.exe crash on me from time to time just out of the blue. Well a new problem has risen and it started today and its a nasty one. I was testing out a file-sharing program, but it said I needed the latest Java update to run it, so I went to the Sun Java website and downloaded their J2SE Runtime Environment 5.0 Update 06 (that's what was on the site) and got that all set up and started checking out the program I had downloaded earlier (Limewire Basic) from Filehippo.com and as soon as I clicked on a file from the list of files that came up in my search, the program would instantly close out without notification. I didnt see it as a big deal. I got a hold of the file I was downloading, but every time I went to or near the folder in my personal folder's directory, explorer.exe decided to crash on me. So I thought I might have caught a virus, so I looked to see if it was on some programs I've used in the past for finding trojans and whatnot and it came up clean. So I uninstalled and deleted LimeWire and thought maybe the Java had something to do with it. Turns out I was wrong again. So right now this machine has no Java on it. So I went into safe mode and still could not get to the folder with the file in it. Explorer.exe AND the Dr Watson Postmortem Debugger app both crashed on me (got that normal error in which you can send out an error report to Microsoft) and it did this several times.
So then I booted the computer back into the normal mode and attempted to get to the file through the cmd.exe (DOS) program and I eventually figured out (with the help of someone on my buddylist) how to get to the specific directory that the folder was in and I tried to delete it, but everytime I typed "Y" to the prompt, cmd.exe would crash as well. Now it sais that there are 0 files in the folder (has 3 subfolders in it) that I was trying to delete and 5 folders (including the "." & ".." on the DOS prompt. So I've been screwing around with this for about 4 1/2 hours now and I've had no luck getting to that specific folder. If I try to get to it through my folder, explorer.exe crashes. I can get right to the directory that the folder is in and then it will just crash. Everything else seems to run just fine. I havent tried checking the disk check thing, but what does one reccomend I do? I've already reformatted this computer once before (last year) and I dont want to have to do it again (because I dont have the money or the WinXP disk to get it reformatted again).
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Dec 11, 2004
I think these two are related, but I cant seem to find anything that would explain why either is occuring. When trying to load Photoshop, Dreamweaver MX, or any other heavy duty program (3D Studio Max etc), I get the error "Explorer has caused and error and needs to close". Also, when trying to run some problems I get an error stating that I am running a 16-bit MSDOS sub-system and references the files command.com and autoexec.nt. Last I checked the MSDOS subsystem quit with Win2K. I've run ad-aware, spybot, and AVG antivirus trying to find something that way that may have effected the system, but I didnt find anything.
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Jan 20, 2008
I have a 1tb My Book Premium II drive. I'm accessing the drive through Windows XP Media Edition 2004. The External HD is connected via USB (I don't have Firewire or Firewire 2.0 on my laptop.) I have had little to no issues with this external hd, and have previously used the 160 gig version for over 2 years. I've got 550gb free meaning I've used it quite a bit. The 1tb drive is around 6 months old so far and I've got two complaints vs no solution.My files are sorted in the external hd similar to Window's. I have a Main folder, several categories of folders, then more folders within each... I archive lots of music, some videos, personal documents, and tons of pictures.I have been downloading various files directly to my hd, keeping my 160 gb laptop's hd clear of various files (Is this a bad idea??)
I use SoulSeek and Azeurus - both of which are compatible with Windows and tweaked appropriately. I attempt to access the files from My Computer and frequently experience an Explorer Crash. The severity is varying generally the Dr.Watson debugger will crash along with explorer... and on other occasions, I get no warning pop-up at all. I'm at a complete loss as to why this occurs. I can access the files with the download program(s) running, as well as closed both resulting with a crash. I have attempted to view the files through Mozilla and IE, both work properly, but it's an inconvenience.Anyone have similar problems? I have not found this exact issue on other forums... but I'm getting the picture WD drives do have problems.
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Jun 29, 2005
my comp is very screwy lately. if i right click a folder and copy
it, or just right click it, its fine. but if i try to paste or right
click once again the whole explorer will crash leaving no icons on my
desktop. then it will reload everything back up.
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Mar 12, 2008
When saving a jpg image in Firefox, Firefox crashes and closes without warning. When viewing a folder full of pictures in Windows Explorer, Explorer crashes and closes in about 10 seconds (it varies). This is even when viewing the files without thumbnails (Detailed list view). I have removed Thumbs.db from this folder. I have run chkdsk /F on all partitions in my computer. This folder that is causing the Explorer crash is on a FAT32 partition. chkdsk found no errors on the FAT32 partition, but fixed something in the NTFS partition.
Even though only one folder seems to be causing Explorer to crash, it seems that no matter where I save images in Firefox, Firefox still crashes. I scanned for viruses a bit. I ran Free AVG on the entire computer. I also ran Trend Micro Housecall from the browser. No threats were found. I am using Windows XP with Service Pack 2 and all the latest updates on a Gateway MT3419 laptop.
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Jun 29, 2005
I have searched this forum (and many others) for the answer to my problem but can't find one, just similar problems. I recently installed Service Pack 2 using a windows install cd (rather than just an upgrade patch). And now everytime i run windows i cannot open any folder or explorer window with out "explorer.exe" crashing. I have turned off DrWatson and now i just get a memory error everytime. I can not downgrade because i used a Windows Install CD (can't find an option anywhere to remove service pack 2 now). Please could someone help me because it is highly annoying.
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Jul 4, 2005
Every time I x out from control panel explorer.exe crashes. It happens every time.
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Aug 17, 2009
I need someone to please explain to me how to fix this problem because I just have absolutely no clue how to even start. So whenever I open a video file a small window pops up titled Windows Explorer stating that "Windows Explorer has encountered a problem and needs to close. We are sorry for the Inconvenience." When I close that the window from which I opened the video file closes. However the video file stays open and I can watch it just fine. But other times it will also close the video file too.
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Dec 16, 2006
I'm getting a random blue screen crash and was wondering if anyone could give it a shot. It's a 0x00000050 crash, Heres the crash dump file.
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Aug 29, 2009
Whenever I open my folder with video files win. explorer CPU usage jumps to 50% although I didn't watch any clips When I close the folder CPU usage remains the same and there is no open applications. I am running XP SP3 with all the current updates.
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Feb 1, 2007
I currently have a video on my disk in a folder (yes I needed to specify this ). My problem happens when I go into this folder: windows hangs, and when I hit CTRL + ALT + DEL I see drwtsn.exe running. When I close it down exporer just restarts. This problem happens with no other video file I have. I have tried: renaming the video and the folder (done quickly before windows freezes) aswell as placing the file on another partition (though I can't do this because windows hangs when I try to move it).
I have a 'clean' computer meaning it's always kept free of viruses, spyware, adaware and all my security programs are updated and executed regularly. This problem is pretty annoying as there are other files in this folder that I can't always access in time!
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Sep 29, 2006
Now in the last few weeks i noticed that when i open a folder which contains video files then sometimes when i click on a particular file or so i get an error
An unhandled win32 exception occurred in explorer.exe [3216]
Do you want to debug using the selected the debugger ?
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Nov 10, 2007
when I try and open up certain folders that have pictures and video from my digital camera I have uploaded whenever I try and open the video files or hover over them I get an error message reading:
Application Error
The ordinal 6880 could not be located in the DLL MFC42.DLL.
After I click OK it closes any & every explorer window I have on the screen. Including the one with the video files in it.
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Mar 12, 2004
When i play/single click some video files (Xvid) explorer crashes, while its trying to build the thumbnail. These files are not in the my documents folder and can be played through one program that i have (VideoLAN)but most programs ie win media player cant play it.
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