Hardware Drivers :: Windows 8.1 Pro - Alienware Not Charging?
Aug 1, 2014
I just bought an Aloenware 14 with the following specs:
Windows 8.1 Pro
1 tb sata
256 GB ssd
16gb ram
Intel integrated graphics
NVIDIA gforce card
Ubuntu 14.04
While I was testing out the new racing game Assetto Corsa on my computer, I had not noticed that even though my battery was plugged in, it wasn't charging. Then my computer switched off. I reconnected the adapter but then the blue led on the charger went off.
When I take out the adapter, it glows blue, indicating that the charger is ready to charge.
When I plug it in to my laptop, it stops illuminating.
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Sep 15, 2014
When I connect my DualShock 3 controller to my Windows 8.1 laptop it does not charge. I hear a beep, as in something was connected to the PC, then it seems to charge for a couple of seconds (lights flash on the controller) and then it stops. I am able to charge my phone and tablet so, it's just the DS3. It works fine on my Windows 7 computer, so it's not the controller.
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Jun 8, 2013
I just did a clean install of Windows 8 Pro on my 3 years old Asus Laptop.
Everything seems to be working fine, except for the battery indicator and some Asus Fn keys..
The battery cannot be charged, it keeps showing 0% charging even after a few hours.
I tried disabling and re-enabling the Microsoft ACPI-compliant battery driver, but to no avail.
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Dec 25, 2013
I can't upgrade to 8.1 as it is not in the store.
I occasionally get a banner message telling me I can upgrade to 8.1 and I should go to the store, but there is no update
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Oct 30, 2013
I bought an Alienware M17x R4 with a pre installed windows 8 64 bit operating system then updated to windows 8.1 via windows update. My problem is that it won't run the Alienware OSD application which is supposed to replace the default windows icons when using the function keys. I tried researching and tried various methods including this one but to no avail. Link here...
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Jan 5, 2014
Ok I have a Alienware M17XR2 laptop. I just installed windows 8.1 from a formatted start. Got most of the drivers functioning. I have an unknown device which I will address in another thread. Anyway my keyboard lags sometimes while I am typing fast. Never did that on my Windows 7. I'm running 64 bit as well.
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Sep 14, 2013
I have got alienware m14xR2 with windows 8 x64. The task manager is showing 100% disk usage which is mainly used by "System" process.
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Dec 23, 2012
for starters, this is a sony vaio e series laptop...
I know, if I enable the option, when I do a normal shutdown I can charge, say my mp3 player from my usb 3.0 port.
what I want to know is if I close the lid like I normally do at the end of my day, can I charge my device and not say..wake the computer from what is essentially a hybrid shutdown type sleep mode?
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Sep 5, 2013
Today I was shutting down my computer because I received the issue of 'plugged in, not charging...' once again. When it was shutting off everything shut down but the power was still on (the blue light on my laptop keyboard was on, it's off when the laptop is off).
I then decided to force-shut down my laptop by holding down the power button. After doing that I tried to turn it back and it refused to go past this screen:
[IMG] [URL] ......
After waiting for a while and returning from a shower it then went to a black screen which only showed my mouse icon. I installed windows 8 about 6 months ago from the official website for a fee; I didn't use a boot disk.
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Sep 24, 2013
I bought a new laptop with Windows 8, and I was told at the shop to charge it at least 6 hours before the first boot.
Is it really necessary? And if yes, why?
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Jun 9, 2014
I have a software on my notebook called Lenovo Energy Management, and there's 2 battery mode available, the one is "Maximum Battery Life" and the other is "Optimized Battery Health" so I choose "Optimized Battery Health" mode, and leaving my notebook while it is charging for about 5 hours.
When I am go back home, I saw that my battery is stay on 60% and it say "Plugged in, not charging". It won't charge the battery higher than 60%, so I guess the battery is limited to 60% from it's full capacity. The question is, is it safe for the battery if I leave the notebook while it is charging for more than 5 hours even the battery capacity is limited?
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Feb 22, 2013
I am using Windows 8. Everything goes smooth. The only issue is when my laptop is connected to AC Supply, it does not charges. As far as I remove AC supply, laptop dies out.
I have tried disabling Battery driver from device management, with no luck!
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Dec 25, 2012
Just received this for Christmas and turned it on. It will show the Alienware logo and F8/F12 prompts. After that the screen goes blank. Start it up again, goes thru logo screen and then a blue screen pops up saying that your pc couldn't start. It comes up with different options like safe modes and disabling options. Choosing any of these options just shuts down the pc. Its an X51 running or attempting to run windows 8.
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Aug 25, 2014
I will soon be purchasing an Alienware X51, but I am choosing to separately buy a Crucial SSD to install the OS on. I can find videos on YouTube detailing how to physically install the SSD, but exactly how to install the OS on the Crucial SSD upon the initial booting of the computer (without having to first install it on the HDD.)
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Apr 19, 2014
How to stop the battery charging when it is plugged in On my Dell XPS Laptop. Previously in Windows 7 It was easy to to switch between charging when plugged in or not but now with windows 8 I cannot find it.
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Jul 28, 2013
Today I instal win 8 pro on my alienware M17 R3, not clean instal just update since i buy the serial online from Microsoft store when installing win i keep all my setting and file and its look everything running great. after a few hours my laptop start to freeze especially after booting ( going to win 8 login ) and sometime freeze to when i play some game or doing my work ( adobe work ) when i check my system on device manager its show my graphic card ( amd radeon hd 6900M Series ) need to update driver or reinstall again, yes i do the work i download and reinstall the driver from much source and some from the AMD site too,, but the freeze and error still happens even the drivers already update on device manager
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Nov 18, 2012
I have a problem with my microphone Sound Blaster recon3Di : it is shown as "disconnected" (both by windows and the sound blaster control panel) and does not work (it has never worked since I have the laptop)... I have tried to upload the drivers but it did not change anything...
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Oct 30, 2012
My Acer V5-571G has an awesome trackpad, but acer only provides Elantech drivers, which aren't as great.
This, is great: Synaptic Gesture Suite
but it refers you to your manufacturer for drivers.
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Jan 5, 2014
My model is HP Pavilion Slimline s3760in Desktop PC
HP Pavilion Slimline s3760in Desktop PC Product Specifications -- In product specifications you can notice that my OS was shipped with Windows Vista Home Premium with Windows Media Center (32-bit) with Vista Service Pack 1
In NVidia website it has mentioned that all the oem model should download from manufacture like hp, dell website only.
IF you check driver update for this model for windows vista 32bit you will notice original driver like keyboard, nvidia, etc.
Driver - Original (5)
Original Hauppauge WinTV HVR-1200 TV Tuner Driver 2008-11-18 , Version1.31.26252.0, 5.87M
Original driver for the Hauppauge WinTV HVR-1200 TV tuner solutions.
Original HP Multimedia Keyboard Driver 2008-11-14 , Version1.0.7.1, 6.09M
Original driver for the HP multimedia keyboard solutions.
[Code] ......
So my queries is that i have recently installed windows 8.1 and i wanted these original files to be installed but dont know which one to pick from vista drivers or windows 7 drivers? but windows 7 drivers are latest when compare with vista. Or should I download nvidia drivers from nvidia website? and also same goes with realtek audio driver from realtek website?
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Jan 4, 2014
I just upgraded to Windows 8.1 from Windows 7, and I cannot get a wireless connection. I have a Linksys Wireless G Card v4.1, and I've attempted to use multiple different drivers, but none of them work. At one point I was able to get a "Network Controller" to show up, but after rebooting my computer, it went away (and I was unable to get it again). Is it possible to get an internet connection with my card and Windows 8.1? Or will I have to stick with Windows 7?
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Jan 15, 2014
How can I find express cache drivers for Windows 8.1 ? I've been searching for long time but cannot find any. I assume it's already installed with Windows or what? I just want to use my SSD(24GB) as an express cache. I have an Ideapad y410p.
Sometimes my SSD disappears like unplugged from the system or shutdown itself, why this is happening?
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Sep 15, 2014
I'm running a custom build PC on which I clean installed a (legal) copy of Windows 8.1
My system works fine except it can not install drivers for ANYTHING non-standard. Keyboard, mouse, memory sticks, HDDs all work fine, however when I plug in my phone/tablet/camera etc via USB, it fails to install drivers and I can't use my device.
Here's what device manager looks like with my (android) phone plugged in
And when I select Update driver software, I get this error:
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Mar 30, 2014
I needed to ask as i've come from XP, when i installed 8.1 it installed drivers for my mobo so i had sound/net etc... and for my gpu aswell. Should i install the drivers from the manufacturer? Such as the realtek audio/lan/etc... and also my amd gpu?
If i were to install the Gpu driver would i just download it and install it with microsofts one there? And with the motherboard? Should i leave them there as i have sound/net etc... (haven't tried gaming yet)
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Jul 18, 2014
I was wondering if there is a way to force Windows 8.1 to use older drivers, for example, force a generic Bluetooth adapter driver to use version 6.2.9200 instead of 6.3.9600.
I am just trying to troubleshoot a problem and was curious, and wanted to try if its possible.
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Dec 2, 2013
I own a XPS L702X laptop purchased in 2011. Laptop has driver support from Dell for Win 7 and Win 8. But windows 8 drivers aren't working with windows 8.1 and i don't think Dell is in the mood to provide drivers for a laptop which is already 2+ years old.
So i had to collect drivers by myself. I have already got most of the native drivers from Intel/nVidia/Realtek websites.But not able to find the Quickset software. Currently using the one which was released for windows 8, and it gives error when i open the windows mobility center. And after installing, it doesn't remove the "Unknown Device" icon from device manager like it used to do in windows 8 .
Also need "ST Micro Screen Detection Sensor" driver. If i install the old windows 8 driver, it says incompatible with this version of windows.
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May 5, 2013
i am currently using windows 7 .i m planning on installing windows 8.I have a i3 machine with intel DH55PJ board.when i went ti intel website i didn't see any network graphics or audio drivers for windows 8. is their any way i can use windows 7 drivers in windows 8.
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Jun 18, 2013
I am trying to troubleshoot a problem I am having with a non-typical HID device. The device in question is called a NEO2, manufactured by a company called Renaissance Learning. This device is used in schools for students to test 'smartapplets' on. These smartapplets teach things like keyboarding and math, etc. The device looks like a keyboard with 2x8 inch LCD screen on it. Typically you are able to connect this device to a computer and it will transfer the information to an application that can manage it all.
The problem that I am having with it is that when I connect this device to a computer, it should install 2 drivers back to back. This is how it had previously worked on all Windows operating systems in the past. You connect it, it installs a standard HID driver for allowing the device to be used as a secondary keyboard, then another driver to allow the device to connect to the NEO Manager software. Windows 8 will install the HID driver automatically, but not the second driver.
When I view the device in Device Manager, I can see it there with an asterisk by it, as if it knows that drivers were not installed properly. Right click the device, choose to update drivers and choose the search option. It will find the drivers locally (I know this since fiddler did not report any communication http wise) and then install them and everything is fine. So, this is my question. What has changed in Windows 8 that now does not install both drivers automatically as other versions have in the past? The drivers are signed properly, and I see no events in any section of the event viewer that would denote an issue. I also tested turning off the strict driver enforcement or whatever that was called, and it did the same thing. This happens on both the 32 and 64 bit versions of Windows 8. It works on all other versions from Windows XP to Windows 7.
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Feb 2, 2014
I've tried both with soundblaster sound card and NVidia graphics card. It just don't want to install the 64 bit drivers ...
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Nov 16, 2013
I'm using Windows 8. When I'm trying to update my Qualcomm Atheros AR9287 driver, it just tells me that the newest driver is already installed, which is not true. I downloaded and unpacked the driver, but even if I navigate there, Windows 8 will not recognize that driver and just tell me that the newest is installed, effectivly blocking any driver update.
I tried to delete the old drivers manually from system32, but he still won't recognize the new one. If I deinstall the drivers via manager, the whole adapter disappears; when checking for changed hardware, he will reappear and instantly reinstall the old driver, even if it has been deleted from system32 (no idea where he gets the old file from).
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Mar 12, 2014
I'm having a problem with system file corruption on two computers with ASUS Sabertooth 990FX Rev 2 motherboards and some resulting issues after upgrading from Windows 8.0 to 8.1. ASUS still doesn't have 8.1 chipset drivers available for their AMD motherboards but they have 8.1 for their Intel boards, which is interesting. I have been told by a third level MS Support person that the corruption is caused by a hardware issue and he refuses to troubleshoot the computer until the corruption is resolved. He said that in the 8.0 to 8.1 upgrade, Microsoft made some significant changes so he thinks that 8.1 chipset drivers should be installed.
Every few days, when I run sfc /scannow, it finds corruption. If sfc can't fix it, then I run the dism /online /cleanup-image /restorehealth command and eventually it gets fixed. In the meantime, some strange things happen with Window's operation but I don't get BSODs and other major things but the computer can hang for a while.
I have contacted ASUS but I get conflicting information from them. I see that here: ASUS Windows 8.1 - Ready Motherboard : Get you Onboard, that many AMD boards have passed the WHQL test (only very recently--the Intel boards had already passed some time ago) but when you click on any link to an AMD board, there are no 8.1 drivers available, even where it says they have some. I have been told by ASUS's Customer Care Manager that AMD provides the chipset drivers. I have spoken to AMD Support and they say that they do NOT provide motherboard drivers--the motherboard manufacturer does. I then told the ASUS Customer Care Manager this--then he said:
"ASUS would have to work with AMD in the development of such drivers, and since our testing of Windows 8.1 with the current 8 drivers has worked without further issues there is no word of further development of a Windows 8.1 chipset driver set for that motherboard. It isn't deemed necessary as of now. This is also due to the fact that AMD is working with ASUS to develop other products with their FM2+ socket and APU processors such as the board in the link [URL] .....
As far as the appropriate chipset driver for the Crosshair V Formula-Z, it is already available but it the same driver that is used for 8, and the only driver that needs to be updated further after that should be the USB 3.0 driver. The webpage you described is just dated and isn't meant to be used for continued reference. Our product page just hasn't been updated to reflect the information I am providing."
I wonder how much in depth testing ASUS did with the AMD boards which supposedly work fine running Windows 8.1 on a motherboard using 8.0 chipset drivers?
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Jun 13, 2013
i am a intel hardware user from the beggining, a friend of mine had clean installed windows 8 pro on his PC ( custom-build) which has amd phenom x2 processor, and clocked at 800 Mhz... i don't know either a bit about AMD And neither him, when i had a look at the display adapter in his pc's device manager it was AMD radeon 3000 graphics( wddm versiom).
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