Dell :: Bootup Stops After Alienware Logo?
Dec 25, 2012
Just received this for Christmas and turned it on. It will show the Alienware logo and F8/F12 prompts. After that the screen goes blank. Start it up again, goes thru logo screen and then a blue screen pops up saying that your pc couldn't start. It comes up with different options like safe modes and disabling options. Choosing any of these options just shuts down the pc. Its an X51 running or attempting to run windows 8.
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Dec 25, 2013
I can't upgrade to 8.1 as it is not in the store.
I occasionally get a banner message telling me I can upgrade to 8.1 and I should go to the store, but there is no update
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Nov 18, 2012
I have a problem with my microphone Sound Blaster recon3Di : it is shown as "disconnected" (both by windows and the sound blaster control panel) and does not work (it has never worked since I have the laptop)... I have tried to upload the drivers but it did not change anything...
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Apr 19, 2013
I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
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Feb 19, 2013
Brand new Dell XPS 13 Ultrabook with Windows 8. 256 SSD, 8 gigs of memory, i5-3317, non touch screen. Working fine for 2 months and now will not boot after Dell logo. Have been on tech support three times still not solved. They sent a USB recovery drive and does not boot. They sent an optical drive and the windows recovery disc; still not working! Not a novice at this but fully stumped. Cannot get to a C prompt, cannot get into Safe mode. Am able to get into BIOS but is limited in what can be done there. Diagnostics says everything is fine. Am ready to go back to Windows 7 until they work the bugs out.
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Aug 29, 2014
I have a brand new inspiron 5447, which was working fine till yesterday. If I try to boot now, it is just stuck at Dell logo and I am unable to go into BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at same Dell logo screen.
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Jul 22, 2013
I upgraded my Dell XPS10 from Windows RT 8 to Windows RT 8.1 Preview.
It has 2 serious issues:
1) Windows RT is not activated.
2) Device gets stuck at boot logo.
Now I'm trying to use a USB recovery drive to roll my XPS10 back to Windows RT 8. Unfortunately I failed to use the recovery files from Microsoft Surface RT, XPS10 could not boot with those files.
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Aug 27, 2014
What is this problem with my display, it suddenly stops and have to restart my Dell Vostro 3450.
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Aug 1, 2014
I just bought an Aloenware 14 with the following specs:
Windows 8.1 Pro
1 tb sata
256 GB ssd
16gb ram
Intel integrated graphics
NVIDIA gforce card
Ubuntu 14.04
While I was testing out the new racing game Assetto Corsa on my computer, I had not noticed that even though my battery was plugged in, it wasn't charging. Then my computer switched off. I reconnected the adapter but then the blue led on the charger went off.
When I take out the adapter, it glows blue, indicating that the charger is ready to charge.
When I plug it in to my laptop, it stops illuminating.
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Oct 30, 2013
I bought an Alienware M17x R4 with a pre installed windows 8 64 bit operating system then updated to windows 8.1 via windows update. My problem is that it won't run the Alienware OSD application which is supposed to replace the default windows icons when using the function keys. I tried researching and tried various methods including this one but to no avail. Link here...
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Aug 25, 2014
I will soon be purchasing an Alienware X51, but I am choosing to separately buy a Crucial SSD to install the OS on. I can find videos on YouTube detailing how to physically install the SSD, but exactly how to install the OS on the Crucial SSD upon the initial booting of the computer (without having to first install it on the HDD.)
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Jan 5, 2014
Ok I have a Alienware M17XR2 laptop. I just installed windows 8.1 from a formatted start. Got most of the drivers functioning. I have an unknown device which I will address in another thread. Anyway my keyboard lags sometimes while I am typing fast. Never did that on my Windows 7. I'm running 64 bit as well.
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Jul 28, 2013
Today I instal win 8 pro on my alienware M17 R3, not clean instal just update since i buy the serial online from Microsoft store when installing win i keep all my setting and file and its look everything running great. after a few hours my laptop start to freeze especially after booting ( going to win 8 login ) and sometime freeze to when i play some game or doing my work ( adobe work ) when i check my system on device manager its show my graphic card ( amd radeon hd 6900M Series ) need to update driver or reinstall again, yes i do the work i download and reinstall the driver from much source and some from the AMD site too,, but the freeze and error still happens even the drivers already update on device manager
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Sep 14, 2013
I have got alienware m14xR2 with windows 8 x64. The task manager is showing 100% disk usage which is mainly used by "System" process.
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Mar 15, 2013
I didnt have this problem in windows 7 and it makes me want to go back to it sometimes because if this glitch.
windows 8 boots and after logging in,sometimes doesnt start programs that are set to load.
EFI installed with GPT
intel 2600
16gb memory
nvidia 580gtx
2tb drive
I have fastboot disabled
programs that sometimes dont load
msi afterburner
logitech mouse software (without the software my g5 mouse is slow)
hp software
antivirus
rebooting the computer fixes the problem and all programs load.
This problem also happens on a fresh install after a couple of week and the event log is field with errors stating the service could of start, failed start, couldnt find service.
I ran chkdsk,sfc and all passed. And like I said rebooting the computer loads fine and event log for the reboot shows no errors.
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Mar 28, 2014
I have recently set up a Win 8.1 notebook and from a cold boot Win comes up with a confusion by showing part of my email address as user (a hangover from a MS account) but, after saying that the username is incorrect, then allows me to enter my local account / network creds.
I decided that, since the machine could go on the road from time to time, I would reintroduce the need for username and password. I would like to tidy up this mixed-up situation by having to enter my local account details and not have this 'error' message from dear old MS pop up. Having part of my email address appear on bootup is hardly useful in terms of security.
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Sep 13, 2012
A Windows Library folder is left on my screen at boot. How do I stop it from loading?
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Nov 17, 2013
I just updated to 8.1 two days ago. I agreed to the update when my computer boot up, without issue, and was forced to reboot immediately (which, by the way, is idiotic. I wanted to do the install at night when I went to bed not lose my only computer for 1.5 hours that were suppose to be spent on volunteer activities because it won't let me delay the install!)
When my computer next booted up it was SLOW. I opened up task manager and it showed me at 100% disk IO, even though non of the programs running used enough disk IO individually to be anywhere close to the 100% mark. Even after all of my programs *finally* finished booting up the disk IO still showed at 100%, but every program on my task manage showed less then 0.3 MB/s and most were at 0.1. Eventually the diso IO goes back to a reasonable level, but I had enough time to search all over google and fail to find any answers before my IO went to 0 so it was hardly immediately. This is substantially slowing my bootup process.
I have checked all the bootup programs and they all look right. a *quick* scan of msconfig bootup (I already use a selective bootup from msconfig) looked right as well. I ran a malware scan and nothing came up. However, I didn't expect any of those to be the problem anyways. My computer was fin when it booted up without 8.1 I used it for 20 minutes visiting the same website I always do, then I was forced to do an install and everything was broken. This clearly sounds like it was caused by the 8.1 upgrade.
I will update with screen captures of task manager when I next reboot; My disk IO stayed at 100% so long I figured I could take the captures when I needed them, then it finally went to 0% the one time I actually wanted it to stay at 100% ...
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Jul 21, 2014
I have Windows 8 installed on 2 Samsung SSDs - one is 840 Pro and the other is 840 Evo. This is because I work on both video and music production and would like to keep things separate.
At first I tried cloning an "old" SSD on to both Pro and Evo to make life easy, but it was a total mess:
I would boot Windows 8 on either Evo or Pro, and before the password prompt, Windows would fire up a Checkdisk on one (or more) of the 5 HD I have (please find the logs and disklayout in the attachments).
This would usually happen if for eg, I'm working on Evo and then I restart to work on Pro - or vice-versa.
But sometimes I would be working on either one of them, and this flag notification would popup asking me to restart because Windows needs to perform a diskcheck.
What is strange to me is that if I do a manual diskcheck (right-click -> Properties -> Tools), it would complete it, the notification disappears but would return a second or two later.
There was a minor issue where for eg, some options in the Control Panel were still pointing to drive H: which before the cloning, was my original C: drive.
Otherwise all software was working perfectly fine.
So I decided to do a clean re-install on both Pro and Evo hoping to solve this diskcheck issue once and for all.
This was 10 days ago, and for the past 10 days I had used almost exclusively the Evo drive. Today I need to work on Pro but Windows wouldn't get past the diskcheck and on to the password prompt.
It's saying "Preparing for Repair", then changes to "Diagnosing your PC" but then this blue screen pops up asking me to choose between Shut Down or Advanced Options.
This happened on rare occasions, but before the fresh install, I would do this perhaps a couple of times in a row (i.e. go to the blue screen Advanced Options and click Exit and Continue to Windows 8) restart, and it would eventually go past the diskcheck and allow me to log in and work. But today it just won't do it.
EDIT: I don't know if it matters but as it is now, it automatically boots up on Pro unless I hit F12 and choose to boot on Evo. But as I said earlier I had only been using Evo for the past 10 days since the re-install.
Attached please find the Srt logfiles which I found by following a path shown to me on that blue screen.
The strange thing is that the path started with drive H: and why drive H: and not C: (i.e. the Pro drive, being the current Windows boot drive). But when I booted on Evo, and went on drive J: (the drive letter that Pro is assigned when I'm on Evo), I found the logfiles there.
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Mar 4, 2014
Ever since I've built this computer and installing the latest drivers, I've run into a problem where the computer BSODs with a "DRIVER_POWER_STATE_FAILURE" error, and it happens whenever it's been off or in sleep mode for a long time. I've tried looking up solutions and most say that a bad driver is the issue, but the device manager doesn't show me any problems.
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Sep 15, 2014
My Intel HD 4600 graphics puts 3 little apps to be started automatically. I know they are related to: intercepting hotkeys - hkcmd.exedisplaying tray icon - igfxtray.exedisplaying settings GUI - igfxpers.exe The thing is that I don't use hotkeys and have disabled them in Intel Graphics options, I've also removed Intel Graphics icon from the tray.
Thus, I'd expect the first two Intel apps to be removed from items set to auto-start at system bootup. However, they are still there. Is it correct? Shouldn't they be disabled when related functions are turned off?
Is it safe to simply delete the related registry entries and leave only the last app?
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Jul 29, 2013
Windows 8 fail to bootup normally n keep on poping up the message thus 'the uuid type is not supported"
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Apr 30, 2014
Okay now I have an issue with windows, namely secureboot and UEFI. HP Pavilion laptop that came preinstalled with windows 8.1 but didnt like it and wanted a dual boot.
So I gave him Ubuntu 13.10 as it has UEFI support and everything was fine until we updated to Ubuntu 14.04. Sadly it did not load windows via grub and windows would fail to boot.
However after repairing the windows boot manager I knew I had to reinstall linux which would normally be fine but now windows and windows alone now boots, no grub, no nothing.
I heard recently of this story: [URL] ....
However I checked everything and windows seems to be the cause of my woes. As does UEFI. Now we would like to keep windows on this machine however I am thinking of removing the /efi partition
Will windows 8 still work if I do this?
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Sep 30, 2013
My system take too long to boot, bios screen remains there, for 5 mints, even more, but screen of OS doesnot come, it comes after several restart.
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Apr 27, 2014
I have setup Win8.1 to blow thru the password input necessity. But I am wanting to speed my bootup even more! (Greedy aint I?) I want to blow threw the entire password screen and go automatically to the desktop. (I have set up the blow thru of the Start Screen/Lock Screen etc etc etc) I have looked everywhere for direction on this tweek, all without luck!....
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Aug 21, 2013
Back on Windows 7 if I went to the Control Panel/System it showed the HP Logo, my manufacturer and model number, is there a way to get that back in 8?
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Apr 22, 2013
I'm using Asus VivoBook S400C with Windows 8.
After i start the laptop, It goes black after the ASUS logo.
I've tried use shift+F8 to go into recovery. (sometime the shift+F8 might not work, it went black after ASUS logo)
Using troubleshoot's system restore. After minutes of waiting, system restore completed successfully and so i restart. But it went black again.
I tried automatic repair, but nothing good came out.
Tried startup setting to enable safe mode. but unfortunately, it went black after I click the restart button.
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Feb 18, 2014
After installing a clean install of Windows 8 on my Dell Inspirion N5050, startup does get past the Dell logo and onto the Windows loading logo. However, it won't go further than this. The logo goes away, leaving the screen blank (NOT black) and it won't continue to the logon page or start menu. All lights are burning (meaning it's working somewhere underneath that weird blank screen). And the funny thing that when I press the power button (or close the lid) to put it to sleep and then wake it up by pressing again, the logon/start menu is there and Windows is working perfectly.
In short: everything works perfectly, except that I have to put the computer to sleep and wake it back up in order for me to see/get into windows.
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Sep 14, 2012
How can I change dreaded boot logo? This blue windows logo looks horrible I am ready to switch it already I want know where its located in the system?
In winodws7 its simple as C:WindowsSystem32oobeBackground.bmp
There is no bmp file in there but i think its in an mui or dll file just not sure witch one I already opened some of the files with resource editor but i still cant find it?
I have windows resources and oobe but no luck. Where the file is located?
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Sep 15, 2014
Is there any way to set up a hotkey using the windows logo button in sequence with another? for example "Win + Z" or "FN + Win". I have classic shell downloaded on my windows 8.1 laptop, and I want to set up a hotkey for the metro start screen. I'm aware of how to make a hotkey through a shortcut's properties, but there's no way to use the windows button as one of the keys.
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Sep 15, 2014
I bought this notebook with Windows 8 preinstalled. Recently there's something bad happen to my notebook and I had to wipe all the partition and hard disk. So I downloaded Windows 8.1 ISO and make it bootable with Yumi Installer. But I cannot get default manufacturer logo on boot anymore. It's default to Windows logo. How to install it to get manufacturer logo back.
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