Browsers/Mail :: Can No Longer Access Outlook Account Using IE10 Browser?
Oct 8, 2013
For some reason or other I can no longer access my email account Outlook.com (known formerly as Hotmail.com) when using the Internet Explorer10 browser, it will not go to the sign in window, although I can access the account by using the "InPrivate Browsing" option in IE10.
Not a huge problem as I can and do use another browser most of the time. I am curious as to why this has occurred more than anything?
Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Why the emails no longer show up in the Outlook folders?
An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the email@example.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the firstname.lastname@example.org account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
I have just installed Outlook 2013 and started my mail account. Unfortunately I let Outlook configure my email account automatically and it configured as IMAP and not a POP account so I have an OST instead of a pst
what is the best way to delete the account I created and start again this time configuring the servers manually ?
I bought a new notebook with Windows 8 a few days ago. I can no longer access my online selling hub. I am seriously frustrated.
I am using Firefox but have the same problem in Explorer. I can access the sites on other computers. After I have written the correct email address and password the sites does not acknowledge my account. After pressing "Have you forgot your password" I receive an email with a new password and a link to the site but I still can't lock in.
I have followed the instruction about allowing cookies but I still standing outside knocking on the door. When I create new accounts on other sites I can easily get in.
Outlook 2013 won't set up an email account if the TEST SEND EMAIL fails.
This is a really strange error -- if you are in some places often your ISP won't let you logon to your email server to SEND email from programs like OUTLOOK (SPAM protection amongst other things) but insist that you use their webmail unless you are actually LOGGED ON to the ISP.
ISP's have no problem with you READING Email while on say a public / other Wi-Fi system but often restrict the SENDING of emails through their servers from such Wi-Fi accesses - you often have to be logged on to your own ISP.
So if you are trying to set up the account while you are staying in a Hotel and using their broadband service it fails -- all I want is to be able to READ email until I can logon at home.
I can SEND via webmail or mobile phone so the stupid install process shouldn't stop me CREATING an account even if for the moment I can't use it for SENDING.
Rolled back to Office 2010 -- Outlook 2010 works fine - you can SKIP the test email send --this is what they should allow on Outlook 2013 as well. !!!!!
A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.
I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.
I do not know why but my Outlook.com my main user did not get update for example I do not see my Facebook friends in the massage also the back button does not there ( the back button near the massage and the setting gear icon ). Moreover it happens only on my main account ...
I am so confused about where outlook 2013 keeps things.
I have installed Outlook 2013 and would like to import my contacts from my outlook 2007 in another computer. I have already prepared the contacts.pst file from outlook 2007 and made it available in my public folders. I then imported the .pst file into Outlook 2013 via network. However the contacts shows up as a separate contact list rather than integrated into the outlook 2013 address book . How to correct it?
On a variety of sites -- YouTube, eBay, FoxNews.com, etc -- IE10 (the desktop, non-Metro version) crashes twice and then gives up, returning this error message:
"When a website causes a failure or crash, Internet Explorer attempts to restore the site. It stops after two tries to avoid an endless loop."
If you google that error, you get some MS suggestions on how to fix it in IE9. The auto fix doesn't run under Windows 8, and clearly doesn't apply anyway, and the manual suggestion to reset IE didn't work.
I have this problem here since ~2months ago, i try to open IE10 on Metro interface, and nothing happens! i already tried to put all defalut settings for IE, and still won't open. the IE10 on classic interface opens and works with no problems.
When I disable Flash through "Manage Add-ons" I find that I can still play some YouTube videos (I assume using html5) but when the video ends my screen goes blank for a second and then the computer goes to the login screen. When I log back in all the applications that were open are no longer open. Is there any way to disable Flash in IE10 and not have this behavior?
(Windows 8.1). I have seen a problem quite like this. IE is not my default browser. I uncovered this due to an application that is hard coded top open IE. When I open IE nothing happens. When I enter a url it just sits there like it is not connected to the Internet. No errors, nothing. When I click on the gear everything is grayed out except File, Safety and View compatibility settings. I cannot get into settings. My first thought was corrupted files. I ran SFC /scannow and no errors are reported. Also did a DSIM restorehealth.
I am stumped at this point. I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE.
The Manage Addon window in IE10 is not displaying correctly and there seems to be no way to resize the two panes that are not showing correctly. Do you think this would be a registry problem or do you think a reinstall of IE10 would override whatever setting is causing the window to display improperly. Would an uninstall and reinstall of IE10 be necessary or the best course?
When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.
How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?
I don't get it. I'm on a page. I click a link. I only stay on the new page for maybe 5 seconds. I click the Back Button. I get "connecting" like the word will change in 5 seconds? There's like zero efficiency. I think there should be a setting.
I'm currently on Waterfox 24.0. Pretty nice browser. But it's bizarre that something built for speed makes you wait on every Back Button press.
I recently encountered a problem where my browsers (IE and Firefox) and email stopped working. I know I have an internet connection - I can ping Google for example. And I have other laptops that are working fine. The weird thing is when I reboot I can sometimes use the browser or email but after a couple of minutes it stops again (stuck in waiting for google.com). This has been going on for a week now. I tried restoring from earlier but still doesn't work. I've tried resetting DNS and WINSOCK and TCP - makes no difference. I'm running Norton and Malwarebytes.