Browsers/Mail :: Outlook Main User Account Did Not Get Updates
Aug 5, 2014
I do not know why but my Outlook.com my main user did not get update for example I do not see my Facebook friends in the massage also the back button does not there ( the back button near the massage and the setting gear icon ). Moreover it happens only on my main account ...
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Sep 15, 2014
An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
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Jan 24, 2014
I have just installed Outlook 2013 and started my mail account. Unfortunately I let Outlook configure my email account automatically and it configured as IMAP and not a POP account so I have an OST instead of a pst
what is the best way to delete the account I created and start again this time configuring the servers manually ?
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Aug 18, 2014
I've created a new user profile. I need outlook on the old user profile to be moved to this new user.
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Dec 4, 2012
Outlook 2013 won't set up an email account if the TEST SEND EMAIL fails.
This is a really strange error -- if you are in some places often your ISP won't let you logon to your email server to SEND email from programs like OUTLOOK (SPAM protection amongst other things) but insist that you use their webmail unless you are actually LOGGED ON to the ISP.
ISP's have no problem with you READING Email while on say a public / other Wi-Fi system but often restrict the SENDING of emails through their servers from such Wi-Fi accesses - you often have to be logged on to your own ISP.
So if you are trying to set up the account while you are staying in a Hotel and using their broadband service it fails -- all I want is to be able to READ email until I can logon at home.
I can SEND via webmail or mobile phone so the stupid install process shouldn't stop me CREATING an account even if for the moment I can't use it for SENDING.
Rolled back to Office 2010 -- Outlook 2010 works fine - you can SKIP the test email send --this is what they should allow on Outlook 2013 as well. !!!!!
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May 18, 2013
A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.
I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.
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Oct 8, 2013
For some reason or other I can no longer access my email account Outlook.com (known formerly as Hotmail.com) when using the Internet Explorer10 browser, it will not go to the sign in window, although I can access the account by using the "InPrivate Browsing" option in IE10.
Not a huge problem as I can and do use another browser most of the time. I am curious as to why this has occurred more than anything?
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May 15, 2014
I want to move some contacts from my google account to my hotmail account, without having to manually enter them. Is there a way to accomplish that?
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May 10, 2013
I deleted my main windows user account and ever since ive been working tirelessly to try and fix the problem. Every time I boot up it automatically takes me to a temporary profile with the same name as the previous one that i deleted and because its a temp profile i cant access most things, and believe me I've tried everything (system restore, hidden admin) but nothing will work and i just want to create a new user and forget that one, is this possible or will i have to reset my pc?
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Oct 18, 2013
I upgraded to from 8 to 8.1 last night and now my main account is not showing up on the front screen for me to be able to log into it. All the other accounts are there. I've looked in 'CUsers' and the folder is still in there, how I can reinstate it? I also had a look at the restore point so I could 'roll back' but there's not a point in there from before the update, I thought update always set a restore point automatically?
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May 12, 2014
how to change my account type back to administrator but with no luck.
I have been running this laptop as my main machine for a few months now with no problems, however, I realised I had a problem when I wanted to change some networking settings on Friday when the UAC said I needed admin privileges and wouldn't let me enter a password or click "Yes", hence not allowing me to go any further.
I went to control panel > User accounts and saw my account type has been changed to Guest.
Now I have thought long and hard and I have not changed or had any need to change my account type to guest, nor has anyone else had access to my laptop, so I can only assume this has been done in the last week or so during a Windows update.
I'll tell you what I did to try to resolve this below:
First of all I tried to enable the hidden administrator account while in my account by running command prompt as admin (and then entering net user Administrator /active:yes) but as I don't have admin privileges I couldn't even open the command prompt so I couldn't get any further.
After reading around the net and this forum I found this thread and gave it a try. After restarting the laptop and booting into safe mode I was expecting to see and Administrator account next to my account at the log in screen, however, there was only the administrator account to choose from, so I clicked it and it went through the first time initialisation of the account and then showed me the start menu, I then went to run the command prompt as admin and it worked, I entered net user Administrator /active:yes which worked with no problems. I then went to the user accounts in control panel to "Manage other accounts" but my usual account was nowhere to be found. So I thought I'd restart the laptop and see what happens out of safe mode.
When it restarted I was still only presented with the admin account, so I logged in to disable the hidden by entering net user Administrator /active:no in the command prompt run as admin and then restarted.
After restarting again I was expecting to see my account but was still presented with only the admin account, but when I clicked on it it said it was disabled and I was completely locked out of windows.
Luckily I created a restore point so I managed to restore my settings, and was back at square one.
After a bit of testing it seems my main user account is being removed when I enter safe mode, but do nothing else. Why entering safe mode is removing my account.
I am at a bit of a loss as I can't seem to activate admin privileges on my account, but if i try to fix it I lose my account completely.
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Jan 23, 2014
I am so confused about where outlook 2013 keeps things.
I have installed Outlook 2013 and would like to import my contacts from my outlook 2007 in another computer. I have already prepared the contacts.pst file from outlook 2007 and made it available in my public folders. I then imported the .pst file into Outlook 2013 via network. However the contacts shows up as a separate contact list rather than integrated into the outlook 2013 address book . How to correct it?
I must have got the process wrong.
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Apr 4, 2012
how to import Outlook Express 6 mail and contacts into Windows Live Mail?
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Nov 27, 2012
When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.
How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?
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Aug 10, 2013
Having problem with moving mails automatic from in folder to specified folders by me in Microsoft Outlook 2013.
Have made rules or filters (using a Swedish version) but it wont move them automatic. I have to move them manually every time.
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Sep 15, 2014
I have been using an unelevated admin user account since installing win 8.1 pro and I've been having problems constantly (UAC nagging me, access denied when trying to kill processes and so on) and I decided I want to use the elevated admin account as my main. I understand security risks and convenience is more important to me as I don't have any sensitive information on my laptop. I was wondering if I can merge the user account I used until now, which has all my app settings, with the elevated admin user account and use that one from now on.
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Apr 8, 2014
like everyone else my tiles are missing but for some reason I am under temp user. I'm looking apps there's only a few. I can click on computer, users: to select files from the main user but I cannot sign in as that user. When I click on users it only shows administrator and activate guests. This happened two weeks ago
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May 29, 2013
I can get to my Outlook Mail. skydrive photos, calendars.. NOT Contacts.. in Outlook Mail..
I need all those contacts to use my mail.. right now I can only copy (the address ) from a received mail to send a new message to a Contact.
How can I get this to work? I can go to the TILES see all those contacts, something is saying it is synking something on that page.. Yet it never completes
I made my won home page for W 8 .. was much easier then trying to figure it all out.
Had worked flawlessly until just the past 2 weeks.
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Apr 19, 2013
There are red 'x'es in email on Outlook 2013.
However when I log in as Administrator, I can see images in email without red x.
The value of "HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell FoldersCache" is "Z:Temporary Internet Files".
And I tried "safe mode" way - open outlook in safe mode and close and open - but it's not working.
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Apr 27, 2014
I purchased a new notebook and it has Office 2014 installed.. I was using Outlook on my old notebook, is there a way to migrate my account/folders/emails to my new notebook? I want to just pick right up where I left off, not have everything 'archived' and start new or anything..
Do I just copy the PST files over?
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Jul 14, 2014
All of a sudden find cannot print emails in outlook keep getting this message "Something went wrong and we can't sign you in at the moment. Please try again later".
Have tried several times but still getting same message, has outlook turned itself off somehow.
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Apr 17, 2013
After being forced to switch to Outlook Express, I am no longer able to get to my Contacts. Somewhere, it said that I need to go to my "Settings," but I cannot locate any way to get into it.
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Nov 13, 2013
For some reason Outlook.com only shows my Outlook.com email inbox. There is no inbox for Gmail. I checked my aliases and they are both listed. Outlook 2013 shows all my inboxes. My Lumia phone shows all my inboxes.
How do I add a Gmail inbox to Outlook.com?
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Jun 11, 2014
With Google I managed to import my contacts, but I can't seem to find anything useful for importing email from Outlook to Live. For some reason Roadrunner and Outlook don't work well. I don't have many emails to import but is it possible to import a whole folder? Or do you have to import one at a time. If so, how?
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Jun 17, 2013
I have an Acer desktop pc at home, running Windows 8 Pro, and I use Outlook 2010 as my primary (POP3) email tool. Obviously I have an extensive contacts file in there.
I have just bought a SP 128Gb and installed Outlook 2013 on the one month free trial. So, far I like it.
I took it in to work today and the IT guys set it up for connectivity to the Corporate WiFi, VPN, etc. How can I copy my contacts info from my home pc into my Pro?
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Dec 13, 2013
this is the hotfix for Office 2010 when you install sp2 and see in event viewer over and over Outlook 2010 calendar Folder is empty
It is a zip file which you will have to unzip
It puts it into C:/
Find the file that says (if it is the 32 bit one) Outlook 2010-Kb2849973-fullfile-x86-gill.exe
You need to run it as an administrator or it will come up and fail
I have installed it and so far I am not getting the hundreds of error msgs
this is where you get it, you will pick either the 32bit or 64bit edition depending on which one you installed.
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Jun 20, 2013
how do I post photo's in outlook.com email?
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Jul 10, 2013
I just created a new mail account name@domain.com.
In the past, the folder/ost would be named name@domain.com.
Now, for some stupid reason, the name of the folder/ost is "D".
How can I change it back to name@domain.com?
Does imap & smtp have DIFFERENT ost naming schemes?
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Jan 2, 2014
I'm setting up my backup system as my main system is down for warranty repair on the motherboard.
I had Outlook 2003 setup on the main system in both Win 7 64 bit and Win 8.1 64 bit. I know Office 2003 is not supposed to be compatible with Win 8, but it works OK.
On the main system in Outlook 2003 when composing a new message, if I typed the first letter of an e-mail address in the "To" (or others) a drop down menu of e-mail addresses will appear and I could highlight the one I wanted and press enter and it would be entered on the address line. With the new install on this backup Win 8.1 system, when I highlight an e-mail address and press enter, all it does is enter the first letter and add a second line to the address line - see attached screen shot. I can't find where to enable this option (if it is an option).
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Jan 14, 2014
I have just recently bought a new windows 8 laptop (now windows 8.1) 64 bit. Have installed office 2007 Standard (32 bit) on it and now I want to configure outlook 2007 to send/receive my hotmail.co.uk account (or is that now outlook.com)? Either way I have scoured the internet and just cannot get it to work. I could choose pop3 but then my mail accounts won't be synchronised across all my computers so I wanted to go the imap account. If I do this and use the outlook.com settings I can receive email just find but it will not send.
I've tried the outlook connector and that makes no difference whatsoever. I've tried pop3 and that doesn't work I've also tried imap and that doesn't work either.
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Apr 3, 2013
For some years I have used Outlook Express to manage mail from my isp's pop webmail service.
Now I have a new computer with Windows 8 and fear I may be stuck with using Windows 8 Mail (which I really can't get on with) or going back to the ISP's own system.
Is there any way of using windows live mail or outlook.com in windows 8 ?
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