Browsers/Mail :: Unable To Add Outlook Account To Windows Mail App
Sep 15, 2014
An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
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May 18, 2013
A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.
I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.
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Jan 24, 2014
I have just installed Outlook 2013 and started my mail account. Unfortunately I let Outlook configure my email account automatically and it configured as IMAP and not a POP account so I have an OST instead of a pst
what is the best way to delete the account I created and start again this time configuring the servers manually ?
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Apr 4, 2012
how to import Outlook Express 6 mail and contacts into Windows Live Mail?
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Dec 4, 2012
Outlook 2013 won't set up an email account if the TEST SEND EMAIL fails.
This is a really strange error -- if you are in some places often your ISP won't let you logon to your email server to SEND email from programs like OUTLOOK (SPAM protection amongst other things) but insist that you use their webmail unless you are actually LOGGED ON to the ISP.
ISP's have no problem with you READING Email while on say a public / other Wi-Fi system but often restrict the SENDING of emails through their servers from such Wi-Fi accesses - you often have to be logged on to your own ISP.
So if you are trying to set up the account while you are staying in a Hotel and using their broadband service it fails -- all I want is to be able to READ email until I can logon at home.
I can SEND via webmail or mobile phone so the stupid install process shouldn't stop me CREATING an account even if for the moment I can't use it for SENDING.
Rolled back to Office 2010 -- Outlook 2010 works fine - you can SKIP the test email send --this is what they should allow on Outlook 2013 as well. !!!!!
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Aug 5, 2014
I do not know why but my Outlook.com my main user did not get update for example I do not see my Facebook friends in the massage also the back button does not there ( the back button near the massage and the setting gear icon ). Moreover it happens only on my main account ...
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Oct 8, 2013
For some reason or other I can no longer access my email account Outlook.com (known formerly as Hotmail.com) when using the Internet Explorer10 browser, it will not go to the sign in window, although I can access the account by using the "InPrivate Browsing" option in IE10.
Not a huge problem as I can and do use another browser most of the time. I am curious as to why this has occurred more than anything?
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May 15, 2014
I want to move some contacts from my google account to my hotmail account, without having to manually enter them. Is there a way to accomplish that?
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Aug 10, 2013
Having problem with moving mails automatic from in folder to specified folders by me in Microsoft Outlook 2013.
Have made rules or filters (using a Swedish version) but it wont move them automatic. I have to move them manually every time.
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May 29, 2013
I can get to my Outlook Mail. skydrive photos, calendars.. NOT Contacts.. in Outlook Mail..
I need all those contacts to use my mail.. right now I can only copy (the address ) from a received mail to send a new message to a Contact.
How can I get this to work? I can go to the TILES see all those contacts, something is saying it is synking something on that page.. Yet it never completes
I made my won home page for W 8 .. was much easier then trying to figure it all out.
Had worked flawlessly until just the past 2 weeks.
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Jan 23, 2014
I am so confused about where outlook 2013 keeps things.
I have installed Outlook 2013 and would like to import my contacts from my outlook 2007 in another computer. I have already prepared the contacts.pst file from outlook 2007 and made it available in my public folders. I then imported the .pst file into Outlook 2013 via network. However the contacts shows up as a separate contact list rather than integrated into the outlook 2013 address book . How to correct it?
I must have got the process wrong.
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Apr 29, 2014
I am thinking about a system with Windows 8.1 Pro and would like to use 8.1 Mail without a MS Account. Is this possible?
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Apr 11, 2014
I am using Windows 8.1 x64. I would like to know how to add a gmail account to my Windows Mail app so that I can view my mail from there. Please note I do not and am using a Microsoft account to log into my pc. I am using a local account and want to keep it that way. Now I have followed the steps given here-: Set up Mail and add contacts - Microsoft Windows
But I am unable to find Add Account when I click on settings. The Add Account option seems to be located in Settings -> Change PC Settings -> Add Account. But this creates another user on the system and has nothing to do with the Windows Mail.
Please note my Gmail is protected via 2-step verification. Is it possible to add this type of an account into Windows Mail ? Also how do I add it Microsoft seems to force me to use their Microsoft account for email and etc. But I want to use my own gmail account.
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Mar 31, 2014
Is there any way to connect my Gmail account to the Mail Metro App without having to use my Live ID? I have absolutely no desire to tie all my stuff to a MS Live ID. Just want to be able to check my mail.
I have already installed Skype desktop to get around the Live ID crap for the metro version, and I will install Thunderbird if needed, but if I can find a way around it I will use the built in mail client.
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Apr 3, 2013
For some years I have used Outlook Express to manage mail from my isp's pop webmail service.
Now I have a new computer with Windows 8 and fear I may be stuck with using Windows 8 Mail (which I really can't get on with) or going back to the ISP's own system.
Is there any way of using windows live mail or outlook.com in windows 8 ?
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Sep 15, 2014
It's been a while since I can no long log into my hotmail (outlook) account via mail app.
I tried to log in using Internet Explorer and my account opens without any problem.
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Mar 17, 2014
All instructions for adding an e-mail account to the mail app, say to go to Settings and click on accounts. When I click on Settings all I get is Change PC Settings, and there is no account option there.
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Nov 27, 2012
When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.
How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?
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Jun 11, 2014
With Google I managed to import my contacts, but I can't seem to find anything useful for importing email from Outlook to Live. For some reason Roadrunner and Outlook don't work well. I don't have many emails to import but is it possible to import a whole folder? Or do you have to import one at a time. If so, how?
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Jun 17, 2013
I have an Acer desktop pc at home, running Windows 8 Pro, and I use Outlook 2010 as my primary (POP3) email tool. Obviously I have an extensive contacts file in there.
I have just bought a SP 128Gb and installed Outlook 2013 on the one month free trial. So, far I like it.
I took it in to work today and the IT guys set it up for connectivity to the Corporate WiFi, VPN, etc. How can I copy my contacts info from my home pc into my Pro?
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May 11, 2014
Windows XP did all I ever needed. Heck! Windows 2000 did all I ever needed. I use the phone only as a phone. But I do need email.
Got a Nokia Lumia 520 last month. Set up an email account xxxxxxxx@live.com
Thrashing around with Windows 8.1, now that XP has gone off support. Set up a Windows account xxxxxxxxx@outlook.com.
Still not understanding the difference between 'live.com' and 'outlook.com', but I am able to access email on both these accounts by login with a browser.
But I do not work my email through a browser. I use Thunderbird, and preview with MailWasher Pro to purge any junk from the server.
After over an hour thumping around, have not been able to get Thunderbird or MailWasher to work either the 'live' or 'outlook' account. Maybe problem with pop and smtp addresses. Beginning to think Microsoft allows only working the mail through a browser.
The email account which I actually use, and depend heavily upon, is tied to my ISP. Am considering change of ISP, and therefore a change to a non-isp linked email - like gmail or outlook. BUT... if I can't get Windows emails working except through the browser or phone, Windows email is of no practical use to me.
Any link to something that explains the difference between Windows 'live' and 'outlook'.
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Dec 21, 2012
Windows 8 CryptoAPI crashes Outlook while same problem does not occur on Windows 7.
This occurs when signing, encrypting, or decrypting a email with a digital Certificate where the private key is secured by Microsoft Windows 8 CryptoAPI on the highest setting. Outlook requests CryptoAPI for the Key and Crashes.
This does not Happen on Windows 7. In addition, the private key can be accessed by Windows Live Mail 2012 on Windows 8 while Outlook 2010/2013 cannot.
Outlook configured on Windows 8 required elevation in order to access private key
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Apr 19, 2013
There are red 'x'es in email on Outlook 2013.
However when I log in as Administrator, I can see images in email without red x.
The value of "HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell FoldersCache" is "Z:Temporary Internet Files".
And I tried "safe mode" way - open outlook in safe mode and close and open - but it's not working.
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Apr 27, 2014
I purchased a new notebook and it has Office 2014 installed.. I was using Outlook on my old notebook, is there a way to migrate my account/folders/emails to my new notebook? I want to just pick right up where I left off, not have everything 'archived' and start new or anything..
Do I just copy the PST files over?
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Jul 14, 2014
All of a sudden find cannot print emails in outlook keep getting this message "Something went wrong and we can't sign you in at the moment. Please try again later".
Have tried several times but still getting same message, has outlook turned itself off somehow.
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Jan 3, 2014
I was wondering if it's possible to have Windows search index my IMAP folders so that I could also search for e-mails via Windows search instead of having to go through Outlook's (2013) own search? What I googled seems to indicate "not possible" ....
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Aug 27, 2013
I have an old desktop PC (circa 2002) running XP
On that PC, I have been using Office Professional Plus 2010 & Outlook to access my email account (POP)
I just purchased a Windows 8 laptop. Since the Windows 8 Mail app will not work with POP email accounts, my email/internet access provider (Comcast) recommended using Windows Live Mail (I'm using 2012 version). This works fine for new emails. However, I have not been able to find a way to "move" the historical emails from my Outlook 2010 (PC) to WinMailLive (laptop.)
Exporting the emails from Outlook 2010 creates a .PST file which is not recognized by WinMailLive.
I tried using MailStore, but it will only archive email from the Inbox for POP accounts.
Any way to move emails from Outlook 2010 to WNL 2012, that is easier than forwarding all the historical emails to myself from the Outlook PC & then reorganize them in WML on the laptop?
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Nov 13, 2012
Since upgrading to Windows 8 (from 7) a week ago my Outlook 2010 email has been faulty. It keeps stopping emails coming in or out and I have to (daily) run a 'repair' to get it to work. I contacted my ISP (Virgin) and they said that Outlook doesn't work with Windows 8 and said I should use Live. However, I then added my accounts to Live but it wouldn't accept all of them, and I found the interface very hard to use. Outlook contains all my business folders and email records for my business so I need it to work. It seems to accept my IMAP email account but not the main accounts with my ISP.
My HP desktop machine is less than a year old and has plenty of memory. But also, in general the machine is slower and won't restart (I have to force shut down).
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Apr 17, 2013
After being forced to switch to Outlook Express, I am no longer able to get to my Contacts. Somewhere, it said that I need to go to my "Settings," but I cannot locate any way to get into it.
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Nov 13, 2013
For some reason Outlook.com only shows my Outlook.com email inbox. There is no inbox for Gmail. I checked my aliases and they are both listed. Outlook 2013 shows all my inboxes. My Lumia phone shows all my inboxes.
How do I add a Gmail inbox to Outlook.com?
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Aug 18, 2014
I've created a new user profile. I need outlook on the old user profile to be moved to this new user.
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