Browsers/Mail :: MS Office Outlook (2013) - Emails No Longer Show Up In Folders
May 12, 2014
Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Why the emails no longer show up in the Outlook folders?
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Dec 4, 2012
Outlook 2013 won't set up an email account if the TEST SEND EMAIL fails.
This is a really strange error -- if you are in some places often your ISP won't let you logon to your email server to SEND email from programs like OUTLOOK (SPAM protection amongst other things) but insist that you use their webmail unless you are actually LOGGED ON to the ISP.
ISP's have no problem with you READING Email while on say a public / other Wi-Fi system but often restrict the SENDING of emails through their servers from such Wi-Fi accesses - you often have to be logged on to your own ISP.
So if you are trying to set up the account while you are staying in a Hotel and using their broadband service it fails -- all I want is to be able to READ email until I can logon at home.
I can SEND via webmail or mobile phone so the stupid install process shouldn't stop me CREATING an account even if for the moment I can't use it for SENDING.
Rolled back to Office 2010 -- Outlook 2010 works fine - you can SKIP the test email send --this is what they should allow on Outlook 2013 as well. !!!!!
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Jan 23, 2014
I am so confused about where outlook 2013 keeps things.
I have installed Outlook 2013 and would like to import my contacts from my outlook 2007 in another computer. I have already prepared the contacts.pst file from outlook 2007 and made it available in my public folders. I then imported the .pst file into Outlook 2013 via network. However the contacts shows up as a separate contact list rather than integrated into the outlook 2013 address book . How to correct it?
I must have got the process wrong.
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Jul 14, 2014
All of a sudden find cannot print emails in outlook keep getting this message "Something went wrong and we can't sign you in at the moment. Please try again later".
Have tried several times but still getting same message, has outlook turned itself off somehow.
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Apr 19, 2013
There are red 'x'es in email on Outlook 2013.
However when I log in as Administrator, I can see images in email without red x.
The value of "HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell FoldersCache" is "Z:Temporary Internet Files".
And I tried "safe mode" way - open outlook in safe mode and close and open - but it's not working.
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Jan 24, 2014
I have just installed Outlook 2013 and started my mail account. Unfortunately I let Outlook configure my email account automatically and it configured as IMAP and not a POP account so I have an OST instead of a pst
what is the best way to delete the account I created and start again this time configuring the servers manually ?
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Aug 27, 2013
I have an old desktop PC (circa 2002) running XP
On that PC, I have been using Office Professional Plus 2010 & Outlook to access my email account (POP)
I just purchased a Windows 8 laptop. Since the Windows 8 Mail app will not work with POP email accounts, my email/internet access provider (Comcast) recommended using Windows Live Mail (I'm using 2012 version). This works fine for new emails. However, I have not been able to find a way to "move" the historical emails from my Outlook 2010 (PC) to WinMailLive (laptop.)
Exporting the emails from Outlook 2010 creates a .PST file which is not recognized by WinMailLive.
I tried using MailStore, but it will only archive email from the Inbox for POP accounts.
Any way to move emails from Outlook 2010 to WNL 2012, that is easier than forwarding all the historical emails to myself from the Outlook PC & then reorganize them in WML on the laptop?
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Jul 10, 2013
I just created a new mail account name@domain.com.
In the past, the folder/ost would be named name@domain.com.
Now, for some stupid reason, the name of the folder/ost is "D".
How can I change it back to name@domain.com?
Does imap & smtp have DIFFERENT ost naming schemes?
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Jul 5, 2014
For some reason, the Mail app seems to completely ignore emails in any other folder than my Inbox (i.e. the Social and Newsletters folder). It alerts me (although very late) for emails in my Inbox folder but there are no alerts when receiving emails in my Social or Newsletter folders.
Even when opening the Mail app and I see there are 7 new emails in the Social folder and 1 in my Inbox, the live tile only shows there is 1 email.
I have double checked ALL the options in the Mail app and the PC Settings app to make sure alerts should pop up as soon as new email comes in. The option to alert me for any kind of email (not just favorites) is also enabled.
I have reinstalled the Mail app, I have restarted the Windows Firewall service, performed the SFC /scannow command without finding any integrity violations and have run the App Troubleshooter to fix any issues without any result.
Running Windows Pro 8.1 (Update 1) x64 bit.
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Mar 26, 2014
I want to transfer the contacts from a vista pc. the vista pc uses office 2007. I want to export or transfer the contacts from that pc to a windows 8.1 pc that has outlook 2013 installed. I tried WET, but that doesn't work with 8.1 from vista.
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Aug 23, 2014
How to move Outlook 2013 PST and OST files to a different location on Windows 8.1? I have tried a number of the publicized methods but with no success.
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Oct 8, 2013
For some reason or other I can no longer access my email account Outlook.com (known formerly as Hotmail.com) when using the Internet Explorer10 browser, it will not go to the sign in window, although I can access the account by using the "InPrivate Browsing" option in IE10.
Not a huge problem as I can and do use another browser most of the time. I am curious as to why this has occurred more than anything?
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Jan 3, 2014
I was wondering if it's possible to have Windows search index my IMAP folders so that I could also search for e-mails via Windows search instead of having to go through Outlook's (2013) own search? What I googled seems to indicate "not possible" ....
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Sep 15, 2014
I have a question for all the wise ones here, what is the best email program to use besides the windows mail that is installed in windows 8.1 I really do not like it, also how do I disable that program from checking emails.
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Jun 3, 2014
In the last couple of days the JUNK folder for the Windows 8.1 Mail app has not received any postings. I can see the email in the Junk folder if I use Outlook or my iphone. Unfortunately an important email was sent to the Junk folder and I missed it until I located it using Outlook. I have not changed any settings, as far as I know, prior to this problem starting.
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Dec 20, 2013
I am rather enjoying the new Mail feature in 8.1 and it is "mostly" effortless to have all emails collectively in the one app. Problem I am having is I do sometimes need to send an email as an attachment to a web based submission form and it requires of course that I have the file/email saved locally so I can browse to it and attach.
I am completely stymied as to how to do this as there is no way to save locally (other than then the backup path in AppData which the App already does) just certain emails I would prefer to save them as either a .txt or .html or even just a plain old .docx file in My Documents folder, so I can then send it in on in a format preferable by the recipient I am sending to.
Mail App - Backup Email Messages in Windows 8
And while it makes sense, I still see no way to save a particular email other than as an .eml. Why is there not a simple feature such as save or save as within the Mail App itself?
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Apr 4, 2012
how to import Outlook Express 6 mail and contacts into Windows Live Mail?
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Apr 19, 2014
(Windows 8.1). I have seen a problem quite like this. IE is not my default browser. I uncovered this due to an application that is hard coded top open IE. When I open IE nothing happens. When I enter a url it just sits there like it is not connected to the Internet. No errors, nothing. When I click on the gear everything is grayed out except File, Safety and View compatibility settings. I cannot get into settings. My first thought was corrupted files. I ran SFC /scannow and no errors are reported. Also did a DSIM restorehealth.
I am stumped at this point. I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE.
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Aug 31, 2013
I use Windows Live Mail installed on my PC.
Is there some way I can save the emails, including any attachments to a folder on an external dive?
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Jan 24, 2014
I have 8.1 I open Gmail. there I open a PDF doc. Pr a pic. Or a Microsoft word doc. I see the doc. On the bottom of my tablet screen I see the option of open with... or download. and some triangle thing. it offers apps to open with (none ate adobe or Ms word). none are the adobe I have. It wants me to go to the store. when I tap download nothing happens. when I hit the triangle. It wants me to go to the store again.
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Apr 6, 2014
I just got my hard drive back. I bought the computer in Sept. and the HD went. So it had to go to California. When I got the computer back the time was California time. I clicked on the time in the right hand corner and changed it to Eastern Standard time. It is still accurate in the right hand corner but people are saying my emails times are all wrong. They are receiving them before I've written them. And... to increase the mystery everyone's emails are coming to me with the wrong times. What could be wrong? Is it possible California time is still active somewhere else on the computer?
I'm using Outlook Mail. I went to my mail on roadrunner and the times are accurate so the problem is somewhere on my computer.
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Nov 24, 2013
Whenever I try to sync up my AOL account through the Mail app, it says that my email address "is unavailable". I try removing the account and re-adding it, all of my emails get re-synched, and then...nothing. Can't send emails, can't receive new emails. I tried checking and unchecking "sync mail", nada.
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Jul 11, 2014
Any prog or app that can save selected emails. And the attachment if any.
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Jul 19, 2013
I just bought an HP laptop last week and I am trying to learn about the features. I have spent 12 years with my old desktop with MSN as my provider using slow dial up.
I was surprised that my msn e-mail account was able to switch over to my laptop so easily, since Time Warner is my provider on the new laptop.
I can access the e-mails without a problem, but I can neither reply nor send e-mails.
Instead, I always get the pink writing beneath the e-mail address stating that " one or more e-mail addresses does not support this format sample@something.com. Yet all the formats are correct.
Why I can't send out anything?
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Jul 24, 2013
What has happened but loads of emails has been sent out to most people on my address book , i clean my puter every time I use it , I have done the scanning and everything ...
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Feb 6, 2014
I'm wondering if this is true or not, I use hotmail/outlook email, and alot of spam emails have images, and I've heard a sender can get your ip just by you opening their messages.
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Jun 10, 2014
I can't access emails of more than a month old in gmail. I created folders for emails that I wanted to keep, but gmail's inbox states to get messages that are more than one month go to settings. I have gone into settings but I can't get access my emails of over a month. I take screenshots of all emails I want to keep and put them in a file and if I don't I can't access them. How I can file keep the emails that I want, as there is no facility for me to save. The contents of gmail's inbox folders are then removed after one month.
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Nov 27, 2012
When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.
How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?
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Aug 10, 2013
Having problem with moving mails automatic from in folder to specified folders by me in Microsoft Outlook 2013.
Have made rules or filters (using a Swedish version) but it wont move them automatic. I have to move them manually every time.
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Sep 15, 2014
An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
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Nov 22, 2012
I have 20 emails that appear to be stuck in the Outbox which I would like to permanently delete, but thre is no remove or delete Tab or option that I can see.
I am running Windows 8 Pro.
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