Browsers/Mail :: App Ignores Emails In Folders Other Than Inbox
Jul 5, 2014
For some reason, the Mail app seems to completely ignore emails in any other folder than my Inbox (i.e. the Social and Newsletters folder). It alerts me (although very late) for emails in my Inbox folder but there are no alerts when receiving emails in my Social or Newsletter folders.
Even when opening the Mail app and I see there are 7 new emails in the Social folder and 1 in my Inbox, the live tile only shows there is 1 email.
I have double checked ALL the options in the Mail app and the PC Settings app to make sure alerts should pop up as soon as new email comes in. The option to alert me for any kind of email (not just favorites) is also enabled.
I have reinstalled the Mail app, I have restarted the Windows Firewall service, performed the SFC /scannow command without finding any integrity violations and have run the App Troubleshooter to fix any issues without any result.
Running Windows Pro 8.1 (Update 1) x64 bit.
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May 12, 2014
Instead of going into my hotmail.com online account to check my email, I access email via Outlook. I used to have folders full of emails in Outlook; the folders are still there, but none of the emails are in them. If I sign in to my hotmail.com account on line, all of the folders contain the emails. Why the emails no longer show up in the Outlook folders?
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Oct 12, 2013
I use Windows Live Mail Version 2012 (Build 16.4.3508.0205) on my notebook,which has Windows 8. Quite often it loses read email,and I can't find them in any folder. I do NOT have Hotmail,and never have used Windows Messenger. I have tried deleting and reinstalling Windows Live Mail but the same thing happens with new install. Do I need to delete Windows Live Mail and install different email program? IF so,which windows email program should I use? I have 3 different email accounts that I use.
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Sep 21, 2013
Why are my 'Mail' Inbox email titles in triplicate?
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Mar 20, 2013
My mail account is working perfectly OK except this morning I received an email - junk mail! (but just plain text) that I now can't get rid of.
I highlighted the email, clicked on the delete icon on the top right and in greyed briefly but remains in my inbox. Unfortunately Microsoft have seen fit to stop us manually dragging the file to the delete folder and has done away with the drop down menus that allowed us to do so much in the past.
Found similar problem deleting an email stuck in the Outbox, but no luck. The message remains!
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Nov 13, 2013
For some reason Outlook.com only shows my Outlook.com email inbox. There is no inbox for Gmail. I checked my aliases and they are both listed. Outlook 2013 shows all my inboxes. My Lumia phone shows all my inboxes.
How do I add a Gmail inbox to Outlook.com?
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Feb 17, 2014
My problem is that the Inbox is showing the recipient (usually me) and not the sender. How to change it so it shows the sender?
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Jun 12, 2013
how do I get mail that comes in as junk to show up in the in box only. the website is an R rated site. do I need to adjust something so it does not show up as junk mail?
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Feb 12, 2014
the messages in my live mail inbox disappear. I don't delete them. Is there a setting I need to change to stop it happening?
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Sep 15, 2014
I have a question for all the wise ones here, what is the best email program to use besides the windows mail that is installed in windows 8.1 I really do not like it, also how do I disable that program from checking emails.
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Jun 3, 2014
In the last couple of days the JUNK folder for the Windows 8.1 Mail app has not received any postings. I can see the email in the Junk folder if I use Outlook or my iphone. Unfortunately an important email was sent to the Junk folder and I missed it until I located it using Outlook. I have not changed any settings, as far as I know, prior to this problem starting.
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Dec 20, 2013
I am rather enjoying the new Mail feature in 8.1 and it is "mostly" effortless to have all emails collectively in the one app. Problem I am having is I do sometimes need to send an email as an attachment to a web based submission form and it requires of course that I have the file/email saved locally so I can browse to it and attach.
I am completely stymied as to how to do this as there is no way to save locally (other than then the backup path in AppData which the App already does) just certain emails I would prefer to save them as either a .txt or .html or even just a plain old .docx file in My Documents folder, so I can then send it in on in a format preferable by the recipient I am sending to.
Mail App - Backup Email Messages in Windows 8
And while it makes sense, I still see no way to save a particular email other than as an .eml. Why is there not a simple feature such as save or save as within the Mail App itself?
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Aug 31, 2013
I use Windows Live Mail installed on my PC.
Is there some way I can save the emails, including any attachments to a folder on an external dive?
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Jan 24, 2014
I have 8.1 I open Gmail. there I open a PDF doc. Pr a pic. Or a Microsoft word doc. I see the doc. On the bottom of my tablet screen I see the option of open with... or download. and some triangle thing. it offers apps to open with (none ate adobe or Ms word). none are the adobe I have. It wants me to go to the store. when I tap download nothing happens. when I hit the triangle. It wants me to go to the store again.
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Jul 14, 2014
All of a sudden find cannot print emails in outlook keep getting this message "Something went wrong and we can't sign you in at the moment. Please try again later".
Have tried several times but still getting same message, has outlook turned itself off somehow.
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Apr 6, 2014
I just got my hard drive back. I bought the computer in Sept. and the HD went. So it had to go to California. When I got the computer back the time was California time. I clicked on the time in the right hand corner and changed it to Eastern Standard time. It is still accurate in the right hand corner but people are saying my emails times are all wrong. They are receiving them before I've written them. And... to increase the mystery everyone's emails are coming to me with the wrong times. What could be wrong? Is it possible California time is still active somewhere else on the computer?
I'm using Outlook Mail. I went to my mail on roadrunner and the times are accurate so the problem is somewhere on my computer.
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Nov 24, 2013
Whenever I try to sync up my AOL account through the Mail app, it says that my email address "is unavailable". I try removing the account and re-adding it, all of my emails get re-synched, and then...nothing. Can't send emails, can't receive new emails. I tried checking and unchecking "sync mail", nada.
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Jul 11, 2014
Any prog or app that can save selected emails. And the attachment if any.
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Jul 19, 2013
I just bought an HP laptop last week and I am trying to learn about the features. I have spent 12 years with my old desktop with MSN as my provider using slow dial up.
I was surprised that my msn e-mail account was able to switch over to my laptop so easily, since Time Warner is my provider on the new laptop.
I can access the e-mails without a problem, but I can neither reply nor send e-mails.
Instead, I always get the pink writing beneath the e-mail address stating that " one or more e-mail addresses does not support this format sample@something.com. Yet all the formats are correct.
Why I can't send out anything?
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Jul 24, 2013
What has happened but loads of emails has been sent out to most people on my address book , i clean my puter every time I use it , I have done the scanning and everything ...
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Feb 6, 2014
I'm wondering if this is true or not, I use hotmail/outlook email, and alot of spam emails have images, and I've heard a sender can get your ip just by you opening their messages.
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Jun 10, 2014
I can't access emails of more than a month old in gmail. I created folders for emails that I wanted to keep, but gmail's inbox states to get messages that are more than one month go to settings. I have gone into settings but I can't get access my emails of over a month. I take screenshots of all emails I want to keep and put them in a file and if I don't I can't access them. How I can file keep the emails that I want, as there is no facility for me to save. The contents of gmail's inbox folders are then removed after one month.
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Nov 22, 2012
I have 20 emails that appear to be stuck in the Outbox which I would like to permanently delete, but thre is no remove or delete Tab or option that I can see.
I am running Windows 8 Pro.
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Sep 15, 2014
I have a friend in my contacts list but can receive no emails from him. Gmail is my email provider. It may be something stupidly simple or extremely complex but he is the only one on my contacts I cannot receive anything from?
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Jun 26, 2014
I'm quitting Time Warner (Roadrunner) and have switched to gmail. I tried Windows Live and Outlook and I can move an important message to a folder but when I go to the folder it's gone! It is imperative that I can save certain important emails.
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Aug 27, 2013
I have an old desktop PC (circa 2002) running XP
On that PC, I have been using Office Professional Plus 2010 & Outlook to access my email account (POP)
I just purchased a Windows 8 laptop. Since the Windows 8 Mail app will not work with POP email accounts, my email/internet access provider (Comcast) recommended using Windows Live Mail (I'm using 2012 version). This works fine for new emails. However, I have not been able to find a way to "move" the historical emails from my Outlook 2010 (PC) to WinMailLive (laptop.)
Exporting the emails from Outlook 2010 creates a .PST file which is not recognized by WinMailLive.
I tried using MailStore, but it will only archive email from the Inbox for POP accounts.
Any way to move emails from Outlook 2010 to WNL 2012, that is easier than forwarding all the historical emails to myself from the Outlook PC & then reorganize them in WML on the laptop?
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Aug 29, 2014
I am still using Outlook Express on a Win XP laptop but I have now bought a new Win 8.1 laptop and installed Outlook 2013 (which is working OK)
I am looking for the most fool proof way of moving literally tens of thousands of emails onto the new machine. This needs to be done with total 100% accuracy because these emails are fundamental to my business and go back to the last century!
Obviously I will keep the old machine just in case ...
In total there is at least 10Gb of data to transfer and about 2,000 email addresses
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Nov 30, 2013
After upgrading from Windows 8 to 8.1, Internet pages and emails load slowly. After reporting this to a 2nd level MS Support person, he still hasn't fixed it though he has spent a lot of time on it so far. I finally Googled about the issue and found that many others were having the same problem. I have heard that disabling IPv6 has corrected the problem. I tried it but I couldn't do the last step to create a new DWord. After upgrading, I installed the latest drivers for the motherboard.t's about like the days of dial-up modems! Why can't Microsoft resolve this issue soon? I have checked my Internet connection for "speed" and it's not the problem. The only thing I changed was the OS.
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Aug 16, 2013
1. my win 7 laptop went "poof"
2. got new computer (but they only have windows 8) am using the desktop part of the computer & installed a start menu so it "looked" reasonably like windows 7.
3. installed windows live mail on new computer since windows 8 has a weird email program.
4. had win 7 computer backed up, so had all my windows live emails safely there.
5. copied all the old win 7 emails into the NEW win 8 live email program
6. everything worked great,, could get new emails & all the old ones were there.
7. worked around the NEW live mail, by changing names of folders, deleting some emails etc. so the folder list was NOT the same as when I moved them, ( I have tons of folders under my inbox 13 years of saved emails)
8. looked in windows explorer at the folder where the emails were supposed to be saved.
9. but,,,,,,,,,,,, nothing was changed,,, it still was all the old names etc.
10. for example, I changed a folder name (IN live mail)from dog to cat, & deleted cow.
11. but looking at windows explorer it was still dog & cow was still there.
12. opening live mail,,, it was the changed folders cat.
13. so I do not get it..
14. why didn't the folders in windows explorer CHANGE to reflect all my changes in windows live mail?
15. I need to keep backing up this folder , in case something else goes "poof" To use it for restore.
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Dec 22, 2013
I've an issue with my Windows 8.1 Mail app: I've organized in folders almost all of the emails I regularly receive, but I can see notifications only for those miscellaneous emails which are not organized in any of my folder (so, they simply appear in the Inbox). I followed every single tutorial for similar issues, but any of them worked; and yes, I've selected to show notifications for every email in the Account options of the Mail app, but nothing changes.
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Feb 19, 2014
new computer with Windows 8.1. why I have the following 3 folders: Sent Items. Sent Mail, sent-mail ? I'm really confused as they seem to be the same. why I have these and what the difference between them is.
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