ASUS Notebook Not Shutting Down Correctly?
Dec 3, 2013
So this morning my dad went to power off his ASUS K55N Notebook, and it didn't turn off correctly, the screen went black, but the system stayed powered on (had to perform a hard shutdown). He didn't perform any Windows Update(s) or install new drivers prior to this, he didn't change anything, and just now it did the same thing.
the Notebook was performing perfectly fine before today.
Attached is the .zip generated by the SF Diagnostic Tool.
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Aug 12, 2014
I have the Asus Netbook and I updated the software.
But now it has completed its updating but the screen freezes, I can't touch screen anything and only can lock and unlock the screen. It also cannot shut down, so do I wait for it to run out of battery?
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Jul 26, 2014
Just got my hands on a brand new ASUS K95VB notebook on behalf of a friend. I used a USB with Windows 8.1 on it in order to format the hard drive and install Windows. The hard drive is 3TB. I remember trying to install Windows using the UEFI option in the usb startup menu but that didnt work so I proceeded on the non-uefi option.
Now the problem is that only 2 TB are shown and the remaining 1 TB is shown only in device manager as not assigned...
If I understand correctly, the BIOS should be in UEFI mode and then the hard drive should be converted to GPT and then install Windows.
But, no option in BIOS for UEFI to be enabled whatsoever. What on earth should I do?
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Jul 31, 2013
For the last week or so, I've been having issues with my ASUS notebook disconnecting from my wireless network or having a limited connection. This would happen maybe twice a day, but eventually I went online and I found that I had an outdated driver for my Intel Centrino Wireless N-2230, and as soon as I downloaded the latest driver, my notebook would disconnect every 5 minutes or so. Running the troubleshooter just keeps returning the same thing; Default gateway not available. It also does this annoying thing where it'll disconnect and reconnect over and over again, so quickly that the network sharing center can't even register it's happening. I've tried resetting the WINSOCK, IPv4 TCP/IP, and IPv6 TCP/IP stacks, I've tried a clean boot to see if it was a startup program affecting my connections, and I've changed my power settings so they don't turn off my adapter. I even tired booting my computer in safe mode, which didn't work.
Here's my ipconfig /all:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:UsersTim>ipconfig /all
Windows IP Configuration
[Code].....
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Aug 31, 2013
I have a ASUS 360 notebook touchscreen with Windows 8. Somehow when using the internet the screen has gotten stuck being Zoomed in all the way. I've tried using the touchscreen to undo the zoom but that doesn't work. When I open up the internet in the desktop mode the screen is normal size. How to undo the zoomed.
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Jun 9, 2014
Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.
Here some specs
- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)
On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, I've tried older drivers, I've also formatted my pc but the problem is still there...I am not using any antivirus, windows defender is enough for me.
What gets on my nerves the most is that even on old games like quake live do crash and sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...
another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85C. With "crash" i mean black screen with a window saying "Game.exe has stopped working"
There are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened". I've also noticed that sometime while gaming my disk usage get to 100% for an instant and when that happens i get a lag spike/freeze...
If no way to find the source of my problems ill build a desktop and than ill keep sending the notebook to warranty until they fix it . I've still got 1 year of warranty, I've also sent it once already but they only changed the hard disk, and it didn't solve the problem too ...
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Jun 16, 2014
I hate when things don't work when and how I'm expected them to. Anyway, I have Windows 8 Pro N and I want it to shut down instead of hibernate. I made a shortcut:
"C:WindowsSystem32shutdown.exe -t 00 -s" and whenever I press it, it reads "shutting down" on a blue screen, after that it turns off. So far so good. But when I press the power button it reads "resuming from hibernation".
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Jan 21, 2014
Since yesterday everytime I shutdown or reset my laptop(Dell XPS15) it eithewr gets stuck on the restart screen forever or just goes to blanck screen with the power still on if I shutdown. So then I have to hold the power button down to switch off in both casesI stupidly don't have any recovery option inplace and when I try and do a fresh reset or anything from Advanced system options it gets stuck on a blank screen because it can't reset properly.Also anytime I try and disable or uninstall drivers in device manager it will constantly say it's uninstalling or will go to not responding.
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Apr 11, 2013
I close my laptop before going to bed. And some mornings I wake up, and open my laptop, only to find out that it has shut itself down while I was sleeping, and now windows wants me to send an error report. This has been getting rather annoying.
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Oct 17, 2012
I am having trouble with the computer shutting down once in awhile. The fans and stuff stay running but the monitor shuts off. I have to press and hold the power button for it to shut off. I know this is how it shuts down for 8 but i wait for 5 minutes and it is still running.
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Jul 7, 2014
I have a Lenovo Ideapad and recently completed updates for it. I shut the computer down properly (at least I thought) but when I go to turn the computer back on after a few days, the "shutting down" screen appears and it will not go away. I am able to move my mouse but nothing else. This has been going on for almost an hour.
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Feb 19, 2014
While shutting downing my PC, a dialogue box with title "Windows application error" is displayed and gets automatically terminated. Error code number varies each time. This problem is started after i upgraded to 8.1. How can it be retrieved ?
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Sep 5, 2014
My laptop keeps shutting down. It shut down just now 10.05pm british summer time. It also shut down yesterday and has shut down every now and again for the past few weeks.
It isn't overheating, i ran speccy and its ok temps. I run windows 8 and when it shuts down the screen behaves as if I have pressed the shut-down option at the bottom left of the screen, but I have not pressed it, it just does it automatically.
What checks I can do to find out what the problem is.
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Jul 8, 2013
I cannot print with Win8anymore! I was able to print on my WIFI networked printers previously with this computer.
Other computers on the network can print to them. Upon investigation, I found that the print spoiler ws off. I found the MS directions for restarting the Spooler. I turned it on it shuts itself off when you look at the installed print drivers!
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Aug 28, 2014
Last night I was shutting down my computer and it was updating it was saying do not shut off computer. Well my luck we lost power. Now this morning I can sign on no problem but then it going to a blank screen, the windows start app won't load. The only thing I can get to work is my task manager with control, alt, delete. I have HP computer and windows 8.
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Mar 3, 2012
When Windows 8 is shutting down, it won't turn power completely off. The HD-led is lighting allthough the power-led has turned off. If I then press powerbutton, nothing happens. I have to take power-cable out of the wallsocket, wait about 20 seconds until the HD-led turns off. After that I can again turn my PC on as normal.
Booting into Windows 7, and letting it shut down, it works normally.
Is this a driver issue with my mobo? (ASUS P7P55D-E) ...
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Jul 7, 2013
My computer is stuck on shutting down screen for several hours now and if I do a hard shutdown with the power button and restart it comes on with same screen. I even unplugged for a couple hours but same results. I did no new installs or anything else before this problem and first time this happened. I have anti-virus running all the time for viruses and am very careful about that.
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Apr 4, 2014
I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.
I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.
There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.
Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.
Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?
I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).
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Mar 15, 2014
I have installed all those updates and now my PC sometimes suddenly turn off by him self(never did that before) and temperatures are normal... Here is picture of event log, look with team viewer?
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Nov 1, 2013
Every time in the morning i would on my laptop and i would go and do something to wait for it load but when i come back after 5 min the laptop does not have anything and i will have to press the power on button again. After i have done loading there will be a message saying "your PC ran into a problem." File that will be sent to microsoft
C:Windowsminidump110213-37156-01.dmp
C:users.....AppDataLocalTempWER-61312-0-sysdata.xml
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Apr 6, 2013
Windows seems to keep shutting itself down after about 1-2 hours of no user input. By this I mean, regardless of what programs are left running, if I do not move the mouse of press a button on the keyboard once an hour, the system will shut itself down.
This is not a crash, there are no errors, the event log shows nothing unusual, Windows runs through the full and proper shut down procedure as if I had clicked the shut down button myself.
I have checked through every option I can think of, I have looked at every option I can think of in the Power Options menu, including the advanced options, I have searched on Google and on here, and I can come up with nothing.
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Feb 23, 2014
I have Hybrid boot a.k.a Fast Boot enabled before.. This occurred to me last week.
When I click on shut down, It shows shutting down and displays turns off.. little later the screen turns on and the desktop comes back.. If I have turn it off, I have to force the PC by holding the Power button. I googled it and they said to turn off Hybrid boot, but it was the only reason I installed Windows 8..
Now that I turned it off, it takes a while to turn on/off the PC..
This not only affects Shut Down but Sleep, Hibernate and Restart too..
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Apr 13, 2013
Everything works OK but am wondering if all the various hacks I've done (Aero Glass, Start8 etc. etc.) are affecting it somehow. This normally wouldn't worry me too much but when installing Windows Updates normally one would see that shutdown message about 'installing updates xx%' and again at startup. After the word restarting (or shutting down) appears for a split second it's black screen throughout that process as if my graphics card is cut off before anything else, which I find odd.
Could of course be the fault of nVidia's latest driver I suppose. (314.22 WHQL). It isn't the video driver, rolled it back and still the same.
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Jul 19, 2014
My Windows 8 laptop (model is HP Pavilion g6-2210us) and for some reason it no longer boots. Here's pretty much in order how it went down:
-Windows 8 stops responding for no apparent reason
-I force a shut down and try to turn it back on, thinking that would fix it
-It starts loading Windows 8 up like normal, but it's taking an extremely long time to do it.
-After a while (about 20-30 minutes) it stops loading it and just goes black, but the screen is still on
-After this happening 4-5 times and nothing happening, I hit the power button 3 times to try Automatic Repair, which says "Preparing Automatic Repair" for 20-30 minutes, then goes black again
I think it may be hard drive failure but the drive gave no signs of dying, like slowing down, they don't usually just die like this. It's more likely to be just file corruption, but I have no Windows 8 disc, and I never knew I would need to make my own recovery disc. Anyway, I do know how to do the replacement of anything that can be replaced in most laptops, and I would probably just load up Linux or another free OS on the new drive if I need to get one.
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Oct 21, 2013
I updated to Windows 8.1 a couple of days ago on my desktop. Windows 8 was installed last June. I have a Seagate Free Agent GoFlex external drive connected to the computer for daily backups. Since upgrading to 8.1, this drive has been shutting itself off and then restarting at seeming random times. This event is accompanied by a soft buzz apparently coming from the desktop tower.
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Sep 15, 2014
When i start a game, usually wow or league, the game doesnt start. The process stays active and I cant shut it off and a couple of minutes later I get the BSOD with the message driver_power_driver_failure. This can also happen when I
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May 20, 2013
I have a sony vaio core i7, 8 gb ram windows 8 pro with hyper-v for windows 8 installed and working. my issue is that all my vms come up fine but after about 10 minutes of inactivity they automatically shut down. I have set all my power options in both the vm and my host as never on all the sleep options, still the problem persists. I need these vms to stay up.
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Jan 15, 2013
Just got the Lenovo ideatab lynx in the mail today. Used it for like 2 hours.
Only things I did: install chrome, uninstalled nortan (borderline spyware antivirus in my opinion).
It restarted without telling my anything to configure updates (said do not shut off, preparing to configure blah blah blah) Then I plugged in my galaxy s3 to use usb, its started installing the drivers then shut down again.
Now it is constantly shutting down as soon as it gets up. No peripherals are plugged in, it is connected to power.
I don't have a keyboard to run usb for safe mode. And I'm pretty good with computers.
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Apr 28, 2014
So my notebook refuses to boot, so I decided this:
I'll move all the files I want from my notebook to my pc and then do a clean reinstall of windows.
This is my process and I'm going to do and I want to know if I missed anything:
1) write down cdkey ( is there a text file somewhere? last I checked the registry and command prompt it shows us empty)
1.5) change the boot settings
2) boot from cd with the linux live cd knoppix
3) buy a bridged usb cable
4) install driver for cable on both computers (stuffed can be installed even though I boot from a cd right?)
5) copy files over
5) download windows 8
6) burn to cd
7) do a clean install using the custom option.
8) install bridged usb cable software on new windows
9) transfer back data.
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Jan 29, 2013
i brought an HP Pavilion G6 and it comes with an GUID partition table (GPT), EFI and Secure Boot. However i need an MBR partition table, so i tried disk managerment but the option "convert to mbr" is greyed out and when i run the "diskpart - list disk - select disk 0 - convert mbr" i get an error "cannot convert a partition which has a pagefile on it" (disabling the pagefile didn t worked).
I guess my only other option is to format it, but the notepad comes with an lincesed Windows 8 which i dont wont to loose. So what are my options? I dont ave the CDs, as it s HP packet.
Update:I ve successfully formatted my Notebook. All i had to do is enter legacy mode, disable secure boot and boot from the Windows 7 DVD. So if you ave no intention using Win 8 it won t be a problem to "downgrade" in an UEFI/EFI System.
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Mar 26, 2014
I have an HP Envy notebook. bought it 3 months ago. made recovery disk (actually it's on a flash drive). Had troubles with the notebook. HP support walked me through factory reset. Twice.
Never used the flash drive. used whatever was on the computer. Whether or not to keep the recovery stuff I put on the flash drive? Just wondering if its a waste of a perfectly good flash drive, seeing as I never used it when I reset.
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