Windows 8.1 Pro Not Shutting Down / Restarting
Jan 21, 2014
Since yesterday everytime I shutdown or reset my laptop(Dell XPS15) it eithewr gets stuck on the restart screen forever or just goes to blanck screen with the power still on if I shutdown. So then I have to hold the power button down to switch off in both casesI stupidly don't have any recovery option inplace and when I try and do a fresh reset or anything from Advanced system options it gets stuck on a blank screen because it can't reset properly.Also anytime I try and disable or uninstall drivers in device manager it will constantly say it's uninstalling or will go to not responding.
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Apr 13, 2013
Everything works OK but am wondering if all the various hacks I've done (Aero Glass, Start8 etc. etc.) are affecting it somehow. This normally wouldn't worry me too much but when installing Windows Updates normally one would see that shutdown message about 'installing updates xx%' and again at startup. After the word restarting (or shutting down) appears for a split second it's black screen throughout that process as if my graphics card is cut off before anything else, which I find odd.
Could of course be the fault of nVidia's latest driver I suppose. (314.22 WHQL). It isn't the video driver, rolled it back and still the same.
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Nov 23, 2013
yesterday i tried to install a free copy of camtasia 8 the video showed a way so i can register the program free the way suggested was to go to c:/windows/system32/drivers/ect/ then try to change the security properties of the host file and add a states called everyone but isn't work for me so i canceled it, then i get a free user name and serial number from friend and register the program and working properly. I restart may computer lately and its not working , its keep restating i tried refreshing the system but its said my c partition is locked i tried restoring it using troubleshooter but it's not restoring it and tell that no restore point when try to make a one the system response is "system protection is available only in online operating system. auto recovery not working too .
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Jul 10, 2013
Windows 8 x64 explorer keeps crashing and restarting randomly when trying to copy/paste, use context menus, right click options on folders and etc.
Error log:
Code: SourceWindows ExplorerSummaryStopped workingDate2013-07-10 18:17StatusNot reportedDescriptionFaulting Application Path: C:Windowsexplorer.exeProblem signatureProblem Event Name: APPCRASHApplication Name: explorer.exeApplication Version: 6.2.9200.16433Application Timestamp: 50763312Fault Module Name: ntdll.dllFault Module Version: 6.2.9200.16579Fault Module Timestamp: 51637f77Exception
[Code] ....
I tried using shexview-x64 and disabling custom options from shell integration, but didn't work.
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Aug 3, 2014
I'm running on a Windows 8.1 OS, and recently it keeps getting BSODs before starting up/restarting, but it still manages to get into Windows, and it seems to run normally after that. The error message is something like PAGE_FAULT_IN_NONPAGED_AREA (rtwlane.sys). I have uploaded a minidump file of the most recent BSOD on my OneDrive here.
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Sep 15, 2014
my laptop is acer v5 471G he keep restarting when i try to shutdown it..
even when i do sleep, my laptop is not go to sleep mode.. but it restarting..
it looks like every switch in power is all becoming reboot not only that, sometimes when i doing my work.. my laptop restarting by its own and after i log in and come to start menu.. a blue screen appears and this i attached the file
HAARUURURU-Fri_09_05_2014_215509_06.zip
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Oct 23, 2013
I am getting BSOD with irql_not_less_or_equal error after updating to Windows 8.1. The restarts occurred every few minutes.
My log is attached.
What is causing the error.
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Nov 13, 2012
As my laptop was restarting I turn it off before it was finished restarting, now when I start it i won't stop going into recovery mode and restarting again without letting me do anything, I've tried going into safe mode by clicking f8 + shift and just f8, I also tried going into the boot by nothing works, it worked fine all the time never gave me any problem, I tried also to start it over with the windows 8 installation disk but it won't do nothing just keeps restarting , then it say it encountered a problem and is just getting some information an Ethan restarts again, I don't know what to do?
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Oct 17, 2012
I am having trouble with the computer shutting down once in awhile. The fans and stuff stay running but the monitor shuts off. I have to press and hold the power button for it to shut off. I know this is how it shuts down for 8 but i wait for 5 minutes and it is still running.
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Dec 29, 2012
I'm experiencing a problem after installing Windows 8 on Dell Inspiron N7110.
When I leave my laptop on for a while, it restarts because of a blue screen with the error: 0x00000050; PAGE_FAULT_IN_NON_PAGED_AREA
It only happens when the laptop isn't used but is still on. When I'm working on it this error doesn't occur.
I checked RAM and HDD with Dell Support Center PC Checkup (even RAM stress test) and it shows no errors. Besides the HDD is new, as my old one broke and Dell replaced it.
I updated all my drivers from Dell's Website, so they all supported by windows 8.
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Nov 14, 2012
For the last few weeks, my taskbar has randomly restarted; that is, it disappeared for a few seconds, all the icons on it disappeared, then came back. Simultaneously, my wallpaper will disappear. This also happens when I try to
*Launch the File Explorer (D:)
*Launch Wolfram Mathematica in safe mode.
This is probably stupid, but I also feel this has something to do with java -- specifically, javaw.exe.
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Feb 19, 2014
While shutting downing my PC, a dialogue box with title "Windows application error" is displayed and gets automatically terminated. Error code number varies each time. This problem is started after i upgraded to 8.1. How can it be retrieved ?
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Apr 4, 2014
I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.
I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.
There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.
Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.
Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?
I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).
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Mar 15, 2014
I have installed all those updates and now my PC sometimes suddenly turn off by him self(never did that before) and temperatures are normal... Here is picture of event log, look with team viewer?
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Nov 1, 2013
Every time in the morning i would on my laptop and i would go and do something to wait for it load but when i come back after 5 min the laptop does not have anything and i will have to press the power on button again. After i have done loading there will be a message saying "your PC ran into a problem." File that will be sent to microsoft
C:Windowsminidump110213-37156-01.dmp
C:users.....AppDataLocalTempWER-61312-0-sysdata.xml
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Oct 13, 2013
When I close "Communications Service" it always reopens.
Screenshot: Screenshot by Lightshot
Is it safe to end this process, or is it needed by windows, and if it's safe to end it how can I disable it for good?
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Jun 9, 2014
I just built a new workstation for school and I'm having a what I think is a driver issue.
So when I bring my computer out of standby I hear it turn on but then it reset when the monitors don't come on.
Occasionally this happens when i turn on the computer or just return to it and the monitors shut off.
My Specs.
OS Windows 8.1 64
Monitors: Syncmaster P2570HD and a 22Hd Cintiq
Motherboard: asus b85m-e/csm
Graphics card: Firepro w5000
Processor: intel I7 4771
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Apr 6, 2013
Windows seems to keep shutting itself down after about 1-2 hours of no user input. By this I mean, regardless of what programs are left running, if I do not move the mouse of press a button on the keyboard once an hour, the system will shut itself down.
This is not a crash, there are no errors, the event log shows nothing unusual, Windows runs through the full and proper shut down procedure as if I had clicked the shut down button myself.
I have checked through every option I can think of, I have looked at every option I can think of in the Power Options menu, including the advanced options, I have searched on Google and on here, and I can come up with nothing.
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Feb 23, 2014
I have Hybrid boot a.k.a Fast Boot enabled before.. This occurred to me last week.
When I click on shut down, It shows shutting down and displays turns off.. little later the screen turns on and the desktop comes back.. If I have turn it off, I have to force the PC by holding the Power button. I googled it and they said to turn off Hybrid boot, but it was the only reason I installed Windows 8..
Now that I turned it off, it takes a while to turn on/off the PC..
This not only affects Shut Down but Sleep, Hibernate and Restart too..
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Oct 6, 2013
Whenever I restart my laptop, This little thing on the uppermost left side of my laptop appears. Would this be a threat to my laptop? what can I do about it?
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Jul 19, 2014
My Windows 8 laptop (model is HP Pavilion g6-2210us) and for some reason it no longer boots. Here's pretty much in order how it went down:
-Windows 8 stops responding for no apparent reason
-I force a shut down and try to turn it back on, thinking that would fix it
-It starts loading Windows 8 up like normal, but it's taking an extremely long time to do it.
-After a while (about 20-30 minutes) it stops loading it and just goes black, but the screen is still on
-After this happening 4-5 times and nothing happening, I hit the power button 3 times to try Automatic Repair, which says "Preparing Automatic Repair" for 20-30 minutes, then goes black again
I think it may be hard drive failure but the drive gave no signs of dying, like slowing down, they don't usually just die like this. It's more likely to be just file corruption, but I have no Windows 8 disc, and I never knew I would need to make my own recovery disc. Anyway, I do know how to do the replacement of anything that can be replaced in most laptops, and I would probably just load up Linux or another free OS on the new drive if I need to get one.
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Nov 29, 2013
Having upgraded to 8.1 yesterday, the problems I have found thus far ae:
-Restarting the computer takes about 5 mins
-One of my two printers doesn't work
-Internet explorer 11 is constantly freezing, then stopping responding, then quitting and re-starting
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Jan 15, 2013
Just got the Lenovo ideatab lynx in the mail today. Used it for like 2 hours.
Only things I did: install chrome, uninstalled nortan (borderline spyware antivirus in my opinion).
It restarted without telling my anything to configure updates (said do not shut off, preparing to configure blah blah blah) Then I plugged in my galaxy s3 to use usb, its started installing the drivers then shut down again.
Now it is constantly shutting down as soon as it gets up. No peripherals are plugged in, it is connected to power.
I don't have a keyboard to run usb for safe mode. And I'm pretty good with computers.
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Nov 3, 2013
I just wondering but it is the second time my netbook has done this (in less than 4 months) but I have had to restart 2 times because of disk errors. Does this mean that my HDD is dying...
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Jun 12, 2014
I have been experiencing a BSOD after I attempt a restart (with the restart option) the computer but not when I shutdown and manually restart.
I also just had my first Kernel Data Inpage Error BSOD today when I woke up my computer from sleep.
My operating system is currently Windows 8.1 Pro x64
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Jun 16, 2014
I hate when things don't work when and how I'm expected them to. Anyway, I have Windows 8 Pro N and I want it to shut down instead of hibernate. I made a shortcut:
"C:WindowsSystem32shutdown.exe -t 00 -s" and whenever I press it, it reads "shutting down" on a blue screen, after that it turns off. So far so good. But when I press the power button it reads "resuming from hibernation".
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Apr 11, 2013
I close my laptop before going to bed. And some mornings I wake up, and open my laptop, only to find out that it has shut itself down while I was sleeping, and now windows wants me to send an error report. This has been getting rather annoying.
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Jul 7, 2014
I have a Lenovo Ideapad and recently completed updates for it. I shut the computer down properly (at least I thought) but when I go to turn the computer back on after a few days, the "shutting down" screen appears and it will not go away. I am able to move my mouse but nothing else. This has been going on for almost an hour.
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Sep 5, 2014
My laptop keeps shutting down. It shut down just now 10.05pm british summer time. It also shut down yesterday and has shut down every now and again for the past few weeks.
It isn't overheating, i ran speccy and its ok temps. I run windows 8 and when it shuts down the screen behaves as if I have pressed the shut-down option at the bottom left of the screen, but I have not pressed it, it just does it automatically.
What checks I can do to find out what the problem is.
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Jul 8, 2013
I cannot print with Win8anymore! I was able to print on my WIFI networked printers previously with this computer.
Other computers on the network can print to them. Upon investigation, I found that the print spoiler ws off. I found the MS directions for restarting the Spooler. I turned it on it shuts itself off when you look at the installed print drivers!
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Aug 28, 2014
Last night I was shutting down my computer and it was updating it was saying do not shut off computer. Well my luck we lost power. Now this morning I can sign on no problem but then it going to a blank screen, the windows start app won't load. The only thing I can get to work is my task manager with control, alt, delete. I have HP computer and windows 8.
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