Maintenance :: When Restarting Or Shutting Down - Immediate Black Screen
Apr 13, 2013
Everything works OK but am wondering if all the various hacks I've done (Aero Glass, Start8 etc. etc.) are affecting it somehow. This normally wouldn't worry me too much but when installing Windows Updates normally one would see that shutdown message about 'installing updates xx%' and again at startup. After the word restarting (or shutting down) appears for a split second it's black screen throughout that process as if my graphics card is cut off before anything else, which I find odd.
Could of course be the fault of nVidia's latest driver I suppose. (314.22 WHQL). It isn't the video driver, rolled it back and still the same.
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Jan 21, 2014
Since yesterday everytime I shutdown or reset my laptop(Dell XPS15) it eithewr gets stuck on the restart screen forever or just goes to blanck screen with the power still on if I shutdown. So then I have to hold the power button down to switch off in both casesI stupidly don't have any recovery option inplace and when I try and do a fresh reset or anything from Advanced system options it gets stuck on a blank screen because it can't reset properly.Also anytime I try and disable or uninstall drivers in device manager it will constantly say it's uninstalling or will go to not responding.
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Feb 3, 2013
When I start up, log off, or shut down my PC, (Just upgraded to windows 8 pro a few days ago from windows 7 pro) I get a black screen for 30 seconds to a minute. The screen is back lit, and windows 8 still functions 100% afterward. I have updated all drivers.
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Nov 23, 2013
yesterday i tried to install a free copy of camtasia 8 the video showed a way so i can register the program free the way suggested was to go to c:/windows/system32/drivers/ect/ then try to change the security properties of the host file and add a states called everyone but isn't work for me so i canceled it, then i get a free user name and serial number from friend and register the program and working properly. I restart may computer lately and its not working , its keep restating i tried refreshing the system but its said my c partition is locked i tried restoring it using troubleshooter but it's not restoring it and tell that no restore point when try to make a one the system response is "system protection is available only in online operating system. auto recovery not working too .
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Jul 7, 2014
I have a Lenovo Ideapad and recently completed updates for it. I shut the computer down properly (at least I thought) but when I go to turn the computer back on after a few days, the "shutting down" screen appears and it will not go away. I am able to move my mouse but nothing else. This has been going on for almost an hour.
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Jun 16, 2014
I hate when things don't work when and how I'm expected them to. Anyway, I have Windows 8 Pro N and I want it to shut down instead of hibernate. I made a shortcut:
"C:WindowsSystem32shutdown.exe -t 00 -s" and whenever I press it, it reads "shutting down" on a blue screen, after that it turns off. So far so good. But when I press the power button it reads "resuming from hibernation".
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Jul 7, 2013
My computer is stuck on shutting down screen for several hours now and if I do a hard shutdown with the power button and restart it comes on with same screen. I even unplugged for a couple hours but same results. I did no new installs or anything else before this problem and first time this happened. I have anti-virus running all the time for viruses and am very careful about that.
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Jul 8, 2013
I cannot print with Win8anymore! I was able to print on my WIFI networked printers previously with this computer.
Other computers on the network can print to them. Upon investigation, I found that the print spoiler ws off. I found the MS directions for restarting the Spooler. I turned it on it shuts itself off when you look at the installed print drivers!
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Dec 29, 2012
I'm experiencing a problem after installing Windows 8 on Dell Inspiron N7110.
When I leave my laptop on for a while, it restarts because of a blue screen with the error: 0x00000050; PAGE_FAULT_IN_NON_PAGED_AREA
It only happens when the laptop isn't used but is still on. When I'm working on it this error doesn't occur.
I checked RAM and HDD with Dell Support Center PC Checkup (even RAM stress test) and it shows no errors. Besides the HDD is new, as my old one broke and Dell replaced it.
I updated all my drivers from Dell's Website, so they all supported by windows 8.
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Jul 19, 2014
My Windows 8 laptop (model is HP Pavilion g6-2210us) and for some reason it no longer boots. Here's pretty much in order how it went down:
-Windows 8 stops responding for no apparent reason
-I force a shut down and try to turn it back on, thinking that would fix it
-It starts loading Windows 8 up like normal, but it's taking an extremely long time to do it.
-After a while (about 20-30 minutes) it stops loading it and just goes black, but the screen is still on
-After this happening 4-5 times and nothing happening, I hit the power button 3 times to try Automatic Repair, which says "Preparing Automatic Repair" for 20-30 minutes, then goes black again
I think it may be hard drive failure but the drive gave no signs of dying, like slowing down, they don't usually just die like this. It's more likely to be just file corruption, but I have no Windows 8 disc, and I never knew I would need to make my own recovery disc. Anyway, I do know how to do the replacement of anything that can be replaced in most laptops, and I would probably just load up Linux or another free OS on the new drive if I need to get one.
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Jul 25, 2013
I have the Thinkpad X230t and normally run Windows 8 x64 with touch just fine. I installed the preview version of Windows 8.1 x64 today. The installation completed quite OK.
At the end of the installation, the installer tries to "set up my account" but then says that it cannot do it at this time, and that I can do it later. I said OK, then log on with my usual Microsoft username and password. Once I'm in the desktop, a message popped up saying Windows cannot find my profile in c:windowssystem32 ... a place like that. This message repeats when I tried to open Desktop, Downloads, or Documents.
I then tried to do a few things in Windows 8.1, but responses were super slow. I then restarted the computer but it froze in the blue restart screen. I then forced a manual restart.
Now I get a black screen right after Bios screen ("Press Enter to interrupt Normal startup"). No flashing cursor, just a plain black screen. None of the keys are responsive, except Ctrl-Alt-Del which will restart the computer, and the same thing happens.
Since I don't have a DVD drive, I cannot boost using the Windows DVD.
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Jan 20, 2014
I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.
The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.
I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.
I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.
I was just wondering if there is any new information out there. It would be nice if Microsoft had a fix for this problem but I can't find it on their website.
Alienware m11x
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Jan 23, 2014
Recently my laptop is giving me a problem. I was cleaning it up by uninstalling unused programs and deleting documents and files no longer needed. After doing all this and running CCleaner, I restarted by laptop. I noticed that it took an unusually long time to start up and log in. When it finally logged in, I was a at a blank purple screen... my Start screen. I was able to open the task manager and get to the desktop where my background is just black, but i have the taskbar. The taskbar only has the start button, which I cannot press, and the battery, internet, sound icons on the lower right.
I am unable to click any of these icons though. I cannot access the charms bar or anything Windows 8 Start menu related. No icons or programs are there for me to click, so the only way to access anything is by beginning a new task from the task manager. I tried to restore my laptop, but it did not fix the problem. So then I decided to do a factory reset (I saved all important files to a flash stick), but Windows 8 requires a media or installation disc, which I do not have because I downloaded the Windows 8 update. I do not think accidentally deleted any important files originally, because I was mainly just deleting from My Documents. How can I reset the laptop without the installation disc, or how can I obtain an installation disc without having to rebuy Windows 8?
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Dec 15, 2013
I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.
I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.
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May 10, 2014
No it's not the problem where I have a black screen after the reboot of the installation of windows 8.1.
I have the upgrade already but when i leave my laptop on after a few hours the screen turns black and it won't respond.
I have to hard reset it every time it does this because the keyboard and mouse wont make the black screen go away.
I tried searching for a solution but all of them were about the black screen after installation.
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May 16, 2013
I'm having WIndows 8 Pro N, I encountered some issue here that Windows will boot into black screen quite sometime.
The moment when I tried to perform a restart or switch on my laptop, I could see the Windows 8 logo and then the screen just turned black. CTRL ALT DEL doesn't work and what I have to do is perform forced shut down.
After I switched it on again, everything just worked fine. The frequency of having the problem is 50%.
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Apr 28, 2014
Black screen on windows 8.1 . Here's the situation:
- I have windows 8.1 for some weeks. every thing works fine
- today after going to sleep mode I can not start windows. it goes to a black screen after windows logo and restarts won't work.
- Tried the 'fixmbr' thing on command prompt from windows startup repair.
- Windows startup repair obviously finds nothing
- tried refreshing pc from startup repair but after a few minutes it said that it has failed refreshing
- Tried forcing windows to go to "safe mode" by using command prompt but the same thing
Any solution except formatting and reinstalling windows? My laptop is a custom CLEVO p150hm1.
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Oct 18, 2013
Just installed 8.1. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "?CreateRect@Value@DirectUI@@SAPEAV12@HH... could not be located in the dynamic link library C:WindowsSystem32Windows.UI.Immersive...
SFC scannow fixed the issue for awhile then i got force logout then i login the same issue reappear... I dont feel like doing fresh install ...
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Mar 9, 2013
I loaded Windows 8 x64 about a week ago, it has booted fine every day until this morning. Instead of the loading windows logo its just a black screen that never does anything, I tried safe mode but F8 does nothing. What would cause this? It loaded just fine about 10 times, the only problem I had was with the installation I had to disable the hyper-threading to install the 64-bit version.
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Jan 22, 2014
I will just be generally using my laptop browsing the internet or using programs such as photoshop and my system will freeze up for about 10 seconds and then will turn to a black screen forcing me to shut the system down via the power button. This happens at least once a day and most commonly occurs when opening photoshop. My laptop is a Packard bell EasyNote TE69KB.
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Nov 2, 2013
Windows 8 was fine. For Windows 8.1 I had Windows 8 format and do a clean install and then immediately upgraded to 8.1. Now at least half of the time when I boot up after BIOS info and the windows logo shows briefly I see a black screen for 2 to 5 seconds I'd say. Then the lock screen. So after I get to where I can input my password everything is fine.
But I can't figure out why there is this few seconds of black nothing before I can input my password. I can't see that anything is wrong.
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Mar 1, 2014
I can log in, which takes much longer than ususal, to be taken to the desktop screen. everything is black except for the cursor and the windows icon in the bottom left. Ctrl+Alt+Del gets me to that normal menu and I can open task manager and from there open windows explorer and from there open most programs. I cannot get to the normal home screen, run disks or change tabs.
I have run start-up repair and enabled safe mode to no avail.
I cannot refresh or restart as i bought windows 8 online and have no physical copy of it.
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Oct 13, 2013
Today I uninstalled MS Office 2010. After doing this it informed me I had to restart Windows 8 for all changes to take affect which I did. Ever since I have not been able to get into Windows 8.
Essentially I turn on the PC, I see the HP logo, and then Windows 8 goes in an endless black flickering screen loop. I have closed the laptop and pulled the battery to see if that was the issue, but it was not. Considering it was running normally before hardware wise I believe something went wrong with Win 8.
I lack a Win 8 disc and lack a USB DVD drive regardless (laptop does not have an internal drive) and reinstalling Windows is out of the question as I have data I need on it.
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Feb 19, 2014
always it happens that on the startup of windows 8.1 (and also when it was installed windows 8 before the windows 8.1 upgrade) after the republic of gamers logo and before the appearance of the lock screen, the monitor remains completely black for 5 minutes about (after that appears the lock screen and windows works again well). Usually Windows starts itself in 10 seconds about. During the black screen commands don't works. Can be the use of cc cleaner, that cleaning temporary files, creates this problem? I tried to reinstall the last version of the Nvidia display drivers but nothing changed. I took away all those unuseful programs from the windows startup.
I have a Asus ROG G750JX-CV200H Notebook bought 2/3 weeks ago:
Windows 8.1 home
Core i7 4700HQ
RAM 16GB DDR3
Nvidia GeForce GTX 770M
HDD 750GB 7200rpm
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Apr 3, 2013
I was casually using my pc and it suddenly shutdown. I tried to restart it, but it's stuck on black screen. Here's the thing there was no windows logo or no bios or no nothing appeared on the screen. It just goes black even if I restart it a hundred times. I am sure the cables of the monitor are fine and I am also sure that there are signals coming from the pc.
P. S. I even ASSUMED that the pc must have switched on and typed password to login and waited enough to get it to sleep mode and then recover from there. But still no luck.
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