Shutting Down Screen Appears And Will Not Go Away

Jul 7, 2014

I have a Lenovo Ideapad and recently completed updates for it. I shut the computer down properly (at least I thought) but when I go to turn the computer back on after a few days, the "shutting down" screen appears and it will not go away. I am able to move my mouse but nothing else. This has been going on for almost an hour.

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I have a Toshiba lap top that operates with Windows 8. When I powered up yesterday, the computer turned on, the Toshiba logo displayed briefly as it always does, and the cursor was visible on the screen. But other than that nothing appears on the screen. I've tried powering off then back on a few times, as well as cont/alt/delete, and neither has worked.

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I've found a bug in Task Manger in the Startup tab. I know for a fact that there has to be AT LEAST five startup items, but in the Startup tab, it doesn't report any startup items.

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It does not happen at start-up like I read in some forums but while I am randomly working. The error message appears and the system automatically restarts. I have a major presentation for school coming up in a couple of weeks and would like to fix this at the soonest.

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I hate when things don't work when and how I'm expected them to. Anyway, I have Windows 8 Pro N and I want it to shut down instead of hibernate. I made a shortcut:

"C:WindowsSystem32shutdown.exe -t 00 -s" and whenever I press it, it reads "shutting down" on a blue screen, after that it turns off. So far so good. But when I press the power button it reads "resuming from hibernation".

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Apr 11, 2013

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Oct 17, 2012

I am having trouble with the computer shutting down once in awhile. The fans and stuff stay running but the monitor shuts off. I have to press and hold the power button for it to shut off. I know this is how it shuts down for 8 but i wait for 5 minutes and it is still running.

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Aug 14, 2014

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Feb 19, 2014

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Sep 5, 2014

My laptop keeps shutting down. It shut down just now 10.05pm british summer time. It also shut down yesterday and has shut down every now and again for the past few weeks.

It isn't overheating, i ran speccy and its ok temps. I run windows 8 and when it shuts down the screen behaves as if I have pressed the shut-down option at the bottom left of the screen, but I have not pressed it, it just does it automatically.

What checks I can do to find out what the problem is.

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Jul 8, 2013

I cannot print with Win8anymore! I was able to print on my WIFI networked printers previously with this computer.

Other computers on the network can print to them. Upon investigation, I found that the print spoiler ws off. I found the MS directions for restarting the Spooler. I turned it on it shuts itself off when you look at the installed print drivers!

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Dec 20, 2013

If I turn UEFi off and enable legacy, the system boots normally. I am now using mbr partition

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Aug 28, 2014

Last night I was shutting down my computer and it was updating it was saying do not shut off computer. Well my luck we lost power. Now this morning I can sign on no problem but then it going to a blank screen, the windows start app won't load. The only thing I can get to work is my task manager with control, alt, delete. I have HP computer and windows 8.

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Mar 3, 2012

When Windows 8 is shutting down, it won't turn power completely off. The HD-led is lighting allthough the power-led has turned off. If I then press powerbutton, nothing happens. I have to take power-cable out of the wallsocket, wait about 20 seconds until the HD-led turns off. After that I can again turn my PC on as normal.

Booting into Windows 7, and letting it shut down, it works normally.

Is this a driver issue with my mobo? (ASUS P7P55D-E) ...

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Mar 22, 2014

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ASUS Notebook Not Shutting Down Correctly?

Dec 3, 2013

So this morning my dad went to power off his ASUS K55N Notebook, and it didn't turn off correctly, the screen went black, but the system stayed powered on (had to perform a hard shutdown). He didn't perform any Windows Update(s) or install new drivers prior to this, he didn't change anything, and just now it did the same thing.

the Notebook was performing perfectly fine before today.

Attached is the .zip generated by the SF Diagnostic Tool.

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Apr 4, 2014

I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.

I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.

There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.

Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.

Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?

I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).

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Mar 15, 2014

I have installed all those updates and now my PC sometimes suddenly turn off by him self(never did that before) and temperatures are normal... Here is picture of event log, look with team viewer?

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Nov 1, 2013

Every time in the morning i would on my laptop and i would go and do something to wait for it load but when i come back after 5 min the laptop does not have anything and i will have to press the power on button again. After i have done loading there will be a message saying "your PC ran into a problem." File that will be sent to microsoft

C:Windowsminidump110213-37156-01.dmp
C:users.....AppDataLocalTempWER-61312-0-sysdata.xml

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Apr 6, 2013

Windows seems to keep shutting itself down after about 1-2 hours of no user input. By this I mean, regardless of what programs are left running, if I do not move the mouse of press a button on the keyboard once an hour, the system will shut itself down.

This is not a crash, there are no errors, the event log shows nothing unusual, Windows runs through the full and proper shut down procedure as if I had clicked the shut down button myself.

I have checked through every option I can think of, I have looked at every option I can think of in the Power Options menu, including the advanced options, I have searched on Google and on here, and I can come up with nothing.

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Aug 5, 2014

I have bought my laptop before 2 months and i have BSOD since then , nno matter what im doing ... Once it happened while there was no one using the laptop .

p.s. here are some of the BSOD codes i had :

PAGE_FAULT_IN_NONPAGED_AREA
NTFS_FILE_SYSTEM
SYSTEM_SERVICE_EXPEPTION
SYSTEM_THREAD_EXEPTION_NOT_HANDLED

they are different everytime

p.s.2 when i bought the laptop it had linux installed ( i think ) or it was ready for install . Could the problem come from there , and if yes what can i do about it . Im not so known with those things . Ive heard about a hidden memory which should be deleted (if there was linux before ) and its going to fix the problem , but i dont know what is that memory and where i can find it. Ive send the laptop on authorized repair service of Acer ( cuz my laptop is still in guaranty ) , and yes they didnt fix it .... 2 times ... the first time they gave me the laptop with new HD , second time they told me something about a "weak connection" that they "fixed". BUT my laptop is still here and i ahve BSOD randomly 2-3 tiems a day , and every game crashes after 10-30 mins after start . I wil lsay it again - the BSOD appeared once or twice without me even touching the laptop

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Feb 23, 2014

I have Hybrid boot a.k.a Fast Boot enabled before.. This occurred to me last week.

When I click on shut down, It shows shutting down and displays turns off.. little later the screen turns on and the desktop comes back.. If I have turn it off, I have to force the PC by holding the Power button. I googled it and they said to turn off Hybrid boot, but it was the only reason I installed Windows 8..

Now that I turned it off, it takes a while to turn on/off the PC..

This not only affects Shut Down but Sleep, Hibernate and Restart too..

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Dec 10, 2013

I always find MYXML file appearing in the C Drive when i start my PC at the end of the day when i delete it and start my PC again the next day it appears again .

OS Windows 8.1 Enterprise Edition 64bit

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Sep 15, 2014

I have a Samsung R580 laptop and bad things appeared two days ago and continues until now.

The first thing happened is my computer freezes while I'm doing normal things with it. No way for Ctrl-Alt-Del, no way for soft reset. All I could do is Power off the computer, and then turn it on. After turning on, I saw that the system could not boot but stopping at POST screen. If I Ctrl-Alt-Del at that time, it can boot to Windows. If I let the system freezes again, the procedure returns. If I shut down Windows by myself, the next time I turn on the laptop is OK, no freezing at boot time but freezing in Windows will be a certain fact.

The symptom returns after some random time. Maybe 1 hour, maybe more or less.

Initially I thought it was the cooling system problem. I had the laptop to service, they clean it carefully and the heating problem could be bypassed.

Nevertheless, the problem still came after I brought the laptop home.

I wanna seek for minidump file. Things I did to have it are as follow

The OS did not ask me to restart but I did it to avoid any complicated things.

The crashes still occurred and after a long time waiting, I saw this BSOD screen

After a long time waiting (the record of waiting is the amount of 5 hours 30 mins), the collecting process is still 0%. No minidump file found.

I formatted the C: partition and reinstall Windows 8.1. Just Windows and Firefox, no more softwares. The BSOD problem still occur, but the error code changed to CRITICAL_PROCESS_DIE. Still no minidump file.

Memtest86+ shows no errors. As the below picture

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Apr 10, 2014

Just today, my desktop's been unable to boot into the login screen on Windows 8.1 due to a blue screen that appears for a split second, and forced the PC to restart. Some of this, I think, should be surely linked to the GPU, as it's left me with a black screen and loud fan noise about three of four times today. Each time I've restarted the PC, it's been able to to get back into Windows, though this time it's just giving me a BSOD that I can barely see at all.

What I'm wanting to know is how can I get it to show me the information for me to diagnose it. Could I use a shortcut on the keyboard, or will the information be saved somewhere?

The GPU I have is the XFX 7950 Core Edition.

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