Debugging :: Windows Shutting Down Automatically?
Nov 1, 2013
Every time in the morning i would on my laptop and i would go and do something to wait for it load but when i come back after 5 min the laptop does not have anything and i will have to press the power on button again. After i have done loading there will be a message saying "your PC ran into a problem." File that will be sent to microsoft
C:Windowsminidump110213-37156-01.dmp
C:users.....AppDataLocalTempWER-61312-0-sysdata.xml
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Sep 5, 2014
My laptop keeps shutting down. It shut down just now 10.05pm british summer time. It also shut down yesterday and has shut down every now and again for the past few weeks.
It isn't overheating, i ran speccy and its ok temps. I run windows 8 and when it shuts down the screen behaves as if I have pressed the shut-down option at the bottom left of the screen, but I have not pressed it, it just does it automatically.
What checks I can do to find out what the problem is.
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Sep 15, 2014
When i start a game, usually wow or league, the game doesnt start. The process stays active and I cant shut it off and a couple of minutes later I get the BSOD with the message driver_power_driver_failure. This can also happen when I
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Jun 19, 2014
I've recently completed a PC build:
ASUS Rampage IV Extreme motherboard
Intel i7 4930k CPU
64GB Corsair DDR3 RAM
Seagate Barracuda 3TB HDD
Samsung 840EVO 500GB SSD (boot drive)
GPU: NVIDIA GeForce GTX760
PSU: Corsair AX860
Windows 8.1
Machine started shutting down unexpectedly, and refusing to wake from sleep a few days after being built.
A few days later and the problem has got worse now - BSOD with various errors, such as MEMORY_MANAGEMENT, KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_PTE_MISUSE, and others. Oddly, desktop search has also stopped working.
I have updated the drivers and the BIOS, but this doesn't seem to have had any effect.
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Feb 10, 2014
Yesterday when I watched one of my favourite movies with Pot Player I got the BSOD and my computer automatically rebooted itself. I followed the procedure by making .zip file with SF_Diagnostic_Tool.exe and I uploaded the .zip in my thread.
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Jan 21, 2014
Since yesterday everytime I shutdown or reset my laptop(Dell XPS15) it eithewr gets stuck on the restart screen forever or just goes to blanck screen with the power still on if I shutdown. So then I have to hold the power button down to switch off in both casesI stupidly don't have any recovery option inplace and when I try and do a fresh reset or anything from Advanced system options it gets stuck on a blank screen because it can't reset properly.Also anytime I try and disable or uninstall drivers in device manager it will constantly say it's uninstalling or will go to not responding.
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Oct 17, 2012
I am having trouble with the computer shutting down once in awhile. The fans and stuff stay running but the monitor shuts off. I have to press and hold the power button for it to shut off. I know this is how it shuts down for 8 but i wait for 5 minutes and it is still running.
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Feb 19, 2014
While shutting downing my PC, a dialogue box with title "Windows application error" is displayed and gets automatically terminated. Error code number varies each time. This problem is started after i upgraded to 8.1. How can it be retrieved ?
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Apr 4, 2014
I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.
I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.
There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.
Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.
Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?
I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).
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Mar 15, 2014
I have installed all those updates and now my PC sometimes suddenly turn off by him self(never did that before) and temperatures are normal... Here is picture of event log, look with team viewer?
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Apr 6, 2013
Windows seems to keep shutting itself down after about 1-2 hours of no user input. By this I mean, regardless of what programs are left running, if I do not move the mouse of press a button on the keyboard once an hour, the system will shut itself down.
This is not a crash, there are no errors, the event log shows nothing unusual, Windows runs through the full and proper shut down procedure as if I had clicked the shut down button myself.
I have checked through every option I can think of, I have looked at every option I can think of in the Power Options menu, including the advanced options, I have searched on Google and on here, and I can come up with nothing.
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Feb 23, 2014
I have Hybrid boot a.k.a Fast Boot enabled before.. This occurred to me last week.
When I click on shut down, It shows shutting down and displays turns off.. little later the screen turns on and the desktop comes back.. If I have turn it off, I have to force the PC by holding the Power button. I googled it and they said to turn off Hybrid boot, but it was the only reason I installed Windows 8..
Now that I turned it off, it takes a while to turn on/off the PC..
This not only affects Shut Down but Sleep, Hibernate and Restart too..
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Jul 19, 2014
My Windows 8 laptop (model is HP Pavilion g6-2210us) and for some reason it no longer boots. Here's pretty much in order how it went down:
-Windows 8 stops responding for no apparent reason
-I force a shut down and try to turn it back on, thinking that would fix it
-It starts loading Windows 8 up like normal, but it's taking an extremely long time to do it.
-After a while (about 20-30 minutes) it stops loading it and just goes black, but the screen is still on
-After this happening 4-5 times and nothing happening, I hit the power button 3 times to try Automatic Repair, which says "Preparing Automatic Repair" for 20-30 minutes, then goes black again
I think it may be hard drive failure but the drive gave no signs of dying, like slowing down, they don't usually just die like this. It's more likely to be just file corruption, but I have no Windows 8 disc, and I never knew I would need to make my own recovery disc. Anyway, I do know how to do the replacement of anything that can be replaced in most laptops, and I would probably just load up Linux or another free OS on the new drive if I need to get one.
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Jan 15, 2013
Just got the Lenovo ideatab lynx in the mail today. Used it for like 2 hours.
Only things I did: install chrome, uninstalled nortan (borderline spyware antivirus in my opinion).
It restarted without telling my anything to configure updates (said do not shut off, preparing to configure blah blah blah) Then I plugged in my galaxy s3 to use usb, its started installing the drivers then shut down again.
Now it is constantly shutting down as soon as it gets up. No peripherals are plugged in, it is connected to power.
I don't have a keyboard to run usb for safe mode. And I'm pretty good with computers.
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Jun 16, 2014
I hate when things don't work when and how I'm expected them to. Anyway, I have Windows 8 Pro N and I want it to shut down instead of hibernate. I made a shortcut:
"C:WindowsSystem32shutdown.exe -t 00 -s" and whenever I press it, it reads "shutting down" on a blue screen, after that it turns off. So far so good. But when I press the power button it reads "resuming from hibernation".
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Apr 11, 2013
I close my laptop before going to bed. And some mornings I wake up, and open my laptop, only to find out that it has shut itself down while I was sleeping, and now windows wants me to send an error report. This has been getting rather annoying.
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Jul 7, 2014
I have a Lenovo Ideapad and recently completed updates for it. I shut the computer down properly (at least I thought) but when I go to turn the computer back on after a few days, the "shutting down" screen appears and it will not go away. I am able to move my mouse but nothing else. This has been going on for almost an hour.
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Jul 8, 2013
I cannot print with Win8anymore! I was able to print on my WIFI networked printers previously with this computer.
Other computers on the network can print to them. Upon investigation, I found that the print spoiler ws off. I found the MS directions for restarting the Spooler. I turned it on it shuts itself off when you look at the installed print drivers!
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Aug 28, 2014
Last night I was shutting down my computer and it was updating it was saying do not shut off computer. Well my luck we lost power. Now this morning I can sign on no problem but then it going to a blank screen, the windows start app won't load. The only thing I can get to work is my task manager with control, alt, delete. I have HP computer and windows 8.
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Mar 3, 2012
When Windows 8 is shutting down, it won't turn power completely off. The HD-led is lighting allthough the power-led has turned off. If I then press powerbutton, nothing happens. I have to take power-cable out of the wallsocket, wait about 20 seconds until the HD-led turns off. After that I can again turn my PC on as normal.
Booting into Windows 7, and letting it shut down, it works normally.
Is this a driver issue with my mobo? (ASUS P7P55D-E) ...
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Jul 7, 2013
My computer is stuck on shutting down screen for several hours now and if I do a hard shutdown with the power button and restart it comes on with same screen. I even unplugged for a couple hours but same results. I did no new installs or anything else before this problem and first time this happened. I have anti-virus running all the time for viruses and am very careful about that.
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Dec 3, 2013
So this morning my dad went to power off his ASUS K55N Notebook, and it didn't turn off correctly, the screen went black, but the system stayed powered on (had to perform a hard shutdown). He didn't perform any Windows Update(s) or install new drivers prior to this, he didn't change anything, and just now it did the same thing.
the Notebook was performing perfectly fine before today.
Attached is the .zip generated by the SF Diagnostic Tool.
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Apr 13, 2013
Everything works OK but am wondering if all the various hacks I've done (Aero Glass, Start8 etc. etc.) are affecting it somehow. This normally wouldn't worry me too much but when installing Windows Updates normally one would see that shutdown message about 'installing updates xx%' and again at startup. After the word restarting (or shutting down) appears for a split second it's black screen throughout that process as if my graphics card is cut off before anything else, which I find odd.
Could of course be the fault of nVidia's latest driver I suppose. (314.22 WHQL). It isn't the video driver, rolled it back and still the same.
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Oct 21, 2013
I updated to Windows 8.1 a couple of days ago on my desktop. Windows 8 was installed last June. I have a Seagate Free Agent GoFlex external drive connected to the computer for daily backups. Since upgrading to 8.1, this drive has been shutting itself off and then restarting at seeming random times. This event is accompanied by a soft buzz apparently coming from the desktop tower.
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May 20, 2013
I have a sony vaio core i7, 8 gb ram windows 8 pro with hyper-v for windows 8 installed and working. my issue is that all my vms come up fine but after about 10 minutes of inactivity they automatically shut down. I have set all my power options in both the vm and my host as never on all the sleep options, still the problem persists. I need these vms to stay up.
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Oct 27, 2012
Tried this: [URL]
But did not work.
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Apr 21, 2013
Is there a fix for Windows 8 shutting down automatically after about an hour?
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Mar 30, 2013
I've been using my Microsoft account since I purchased Windows 8 back in October. I also have (users must enter a username and password to use this computer) unchecked. I can't figure it out. I feel like I'm the only one having this problem since no search's turn up on Google except for using "control userpasswords2" .....
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Jan 5, 2013
I am seeing some vague references to older Windows versions automatically backing up the registry at startup and saving the backup in some folder..
Any definite information about this in Windows 8, and where any such backups can be found? How and when is the Windows Registry backed up in Windows 8?
If Windows doesn't do it, could you recommend a tool that can do it in the background on a regular basis? I really don't trust myself with this anymore....
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Nov 12, 2013
I have windows 8.1 and I have noticed that my externall hdd turns off after a few mins of being idle (The led turns off as well.), but I can still see it on the windows explorer and it turns on again when I click on it.
Is that normal ? It doesn't happen on Windows 7.
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Oct 18, 2013
I recently did a clean install of Windows 8.1 Pro x64. Before doing the clean install, all hardware being identical, my Windows 8 was ran smoothly and went to sleep fine automatically after 8 minutes, and 20 minutes later into hibernation.
Now, after the clean install, although I believe I have installed and set up everything as before, the computer does not reach standby automatically anymore. I do not seem to be able to figure out why this is, or how my configuration is different than before. I do not mean to claim that it's Win 8.1's fault (I hope it isn't, because otherwise it would mean that the solution is out of my hands), but it is much more likely that during the lengthy clean install, program installation and configuration process some things have ended up being set up differently than before.
I'd like to figure out how to approach the solution-finding process in a systematic manner as obviously there are many possible culprits that I would like to eliminate one by one. For example, you can find many single tips on the web on this subject, but we would rather need a clear to-do list of what to check. E.g., how can the event logs be used to find the error?
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