Black Screen Appears After System Restore
May 16, 2014
I have a hp envy running Windows 8.1. I recently ran a system restore, and ever since it has run the hp logo, then gone to a black screen and stayed there. Things I've tried:
Boot in safe mode: No change. Startup Repair: Said it couldn't fix it, but I can't get to the log file to find out why (is there a way to access windows explorer from then startup repair menu? Maybe using the command prompt?) System repair:Said there wasn't enough hard drive space. Another system restore: Didn't work, blamed my antivirus. (McAfee) Full system reset: Said there was a drive partition missing.
What I could try to resolve any of these? I have access to everything in the startup repair menu(f11), as well as the BIOS, but I'm not really sure where to go from there.
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Aug 18, 2012
I've been running the official Enterprise build of 8 for a few days now, but it seems some things are glitching on me that didn't in the RP and a glitch is occurring that has been occurring since the CP.
For starters, in metro IE 10, there's sometimes a text lag where I type but it isn't instantly shown. It happens on a random odd occasion. That didn't happen with the RP but did with the CP.
Another odd one is with Recycle Bin. If there are several items in it and I delete them, the progress bar appears and shows the operation is complete (in the address bar). But there are still like five things left in it, but refreshing the view shows everything is gone, seems likes a render issue that has been prevalent for me since I think the DP.
Also, there's an awkward amount of time from the boot screen to the lock/logon screen that normally and socially accepted. There's just a black screen for about 15-20 seconds then the lock screen appears.
I've found a bug in Task Manger in the Startup tab. I know for a fact that there has to be AT LEAST five startup items, but in the Startup tab, it doesn't report any startup items.
Other than that, everything is working fine. But it seems boot time isn't as fast as usual, maybe due to the startup items issue, but it's all solid.
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Jun 3, 2014
My friend has a new asus laptop and while he was updating his new GeForce driver the laptop just blacked out. The screen was on, but only showing black pixels. We tried a monitor but that did the same thing and the problem did not solve itself after hard resetting the system.
Oh yeah and one more thing: When he pushes the on/off button its supposed to go sleep mode but it just completely shuts down in an instant.
Oh and we discovered one more thing: The light indicators for wifi and capslock etc. still work. Capslock only shuts itself off after turning on, strainge..
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Sep 15, 2014
So I encountered this BSOD this afternoon out of nowhere. I was doing nothing at that time. Then I want to listen to music through my earpiece so I unplugged my USB headset first then plug in my 3.5mm combined jack earpiece. It hangs then blue screen appears. Bsod - dpc_watchdog_violation
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Jun 25, 2013
Whenever there is a text box a black bar appears and I can only remove it by pressing Del or Ins. remove it.
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Dec 7, 2013
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
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Sep 9, 2013
Wife's computer upon reboot went into System Repair mode and said it might take more than an hour to complete. Now its hanging endless on a black screen. WIN 8 only 3 month only Sony VAIO machine.
If the laptop is powered off and is completely shut down and restarted...it is only going to a black screen. Nothing else?
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Jun 8, 2014
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
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Jul 7, 2014
I have a Lenovo Ideapad and recently completed updates for it. I shut the computer down properly (at least I thought) but when I go to turn the computer back on after a few days, the "shutting down" screen appears and it will not go away. I am able to move my mouse but nothing else. This has been going on for almost an hour.
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Jun 30, 2014
I have a Toshiba lap top that operates with Windows 8. When I powered up yesterday, the computer turned on, the Toshiba logo displayed briefly as it always does, and the cursor was visible on the screen. But other than that nothing appears on the screen. I've tried powering off then back on a few times, as well as cont/alt/delete, and neither has worked.
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Aug 5, 2013
Automatic Restore Points is not working in System Restore. Task Scheduler is empty during last 30 days.
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May 18, 2014
I have a ASUS windows 8 system (64-bit) I bought slightly more than a year ago. After 6 months, I got the Kernel_Data_Inpage_Error blue screen (like this image: ) once in 10 days or so. I neglected to address the problem then. Totally regret it! Its frequency slowly started increasing and today I got it almost once every hour.
It does not happen at start-up like I read in some forums but while I am randomly working. The error message appears and the system automatically restarts. I have a major presentation for school coming up in a couple of weeks and would like to fix this at the soonest.
I ran disk check on my C drive and it said there were some problems and I went ahead and requested a repair. Once its complete and I ran the disk check again it still says there are errors and I initiated the repair again. Not sure if its fixed this time. D drive had no problems. I also ran the memory diagnostics tool - no memory errors were found.
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Dec 15, 2013
Dumb question - if I panic and have to do a system restore or system reset using the install DVD for Windows 8 what will happen to the Windows 8.1 version I just downloaded and installed?
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Sep 22, 2013
Prior to this issue I had not installed anything all week nor made any updates, etc. I boot up windows as always and noticed that upon logging in, my lock screen took a while longer to bring me to my desktop. Now my desktop is completely black and my taskbar icons are gone. Opening firefox or any other program through the start menu does NOT make them show up on the taskbar as they always would. My desktop's pretty much disabled. Here's a screenshot.
I would be fine resetting to factory settings, however when it says my computer must restart to enter recovery mode, my computer in the middle of the restart gives me a light blue screen that says Windows encountered a problem and my system must restart. That is cancelling my recovery mode boot and sending me back to my black desktop.
Windows 8 64bit
Core i3@2.6ghz
Nvidia GT740M 2048mb
6GB RAM
720GB HDD
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Jun 19, 2014
So this is what happened:
I was using ccleaner to uninstall some software that I thought I didn't need. Apparently, I accidentally uninstalled one of the system files I believe. Now, when I rebooted it, there is no taskbar (just blue and the place where you have a clock is white and blank) and the desktop has no apps in it. Also, when I use alt+tab, the format looks entirely different. I remember the file I uninstalled was around 20 mbs. Afterwards, I tried using a system restore.
I have bitdefender, and as a result, it caused the system restore to fail. I decided to temporarily uninstall bitdefender (planning to uninstall it again later). However, when I tried to do system restore again, the icon had disappeared! (It says that there is no restore point) How do I redo the system restore?
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Jun 30, 2013
Win8 Control Panel Empty-My Docs-Library problem
A system restore did not work. PC "refresh" did not work. I've done a number of checks/scans (CHKDSK/ ScanDisk , sfc /scannow, Windows Defender, TDSSKILLER, and Malwarebytes Anti-Rootkit) without any threats/errors occurring (I know it's not an exhaustive list.). I'm at my wits' end.
Simply, I understand that "reset" (Reset Windows 8) supposedly (and I'll get to why I say that) removes everything and reinstalls.
Assuming this is a copy of the Windows 8 that was originally activated the first day I used my computer, I should be by the above definition be able to go back and rebuild what had been a system without this problem for about five months (length of time since purchased, approx.). I also have burned recovery DVDs from the first day of use.
There must have been a reason that "Refresh" didn't work. Is this Reset as good as the old reinstallation from discs that I'd done, for example, on XP in the past? Do I need to wipe everything or can I just do the quick (just remove files, not fully clean) reset?
I can't imagine anything outside of the OS causing my situation. Is there any way with "Reset" (assuming not an OS issue alone) that the problem can migrate to the new "installation?" I've never updated the BIOS or any such thing.
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Feb 28, 2014
i have windows 8 when trying to use system restore it gets to the screen that says system restore is restoring files, but that's as far as it gets, I let it run today for 4 hrs. what can i do?
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Jun 27, 2014
I was able to do it in XP. I created a shortcut to system restore and put it on the Start Menu. So much easier than the way Windows 8 works. Wondering if there's a way to do the same in 8.1?
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Jun 28, 2014
tried to do system restore and got this message (see attached) I then did an error check on C drive and I got this message.(see attached)
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Nov 5, 2012
I've been running Windows 8 since 10/27 and just noticed there were no System Restore points. Doesn't Windows 8 automatically create them when a significant event occurs, like Windows Update?
I created one manually but would like to see Win 8 create them.
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Apr 25, 2013
But I still cant restore to a chosen Restore Point.
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Jul 7, 2013
use of System Restore to return to Windows 8 after the upgrade to Windows 8.1 Preview?
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Apr 4, 2014
This is the message I get when I try and open system restore.
At the same time o0ther serious problems have arisen:
In control panel>programs and features all programs except those named Mi-Mo have disappeared. Some installed since are there, and those in the quick launch menu still work. Most are also missing from the start menu.
Al;so on start up I get a small window saying explorer.exe with a yellow exclamation mark and nothing else.
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Feb 3, 2014
I have windows 8.1 and cannot find system restore.The last windows update has changed some things on my computer and I would like to go back to an earlier date.I search for the restore,but only get my bookmarks file.The update has changed my zip files icon to a sheet of paper that I cannot open or extract. There is a system restore. I should add I have the classic shell not the original windows 8
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Sep 6, 2014
so after I did windows updates after a long time (it's for a good reason that I am not updating) the notebook failed to start correctly. After the windows loading screen, only different tones of black were flashing - probably bad graphics driver. Anyway, I managed to do a system restore. Although it said it wasn't successful, it works But now some programs won't start. From Adobe, AfterEffects starts without problems, but Photoshop and Illustrator has an error: [URL]
When I try to uninstall Office completely, the set-up window doesn't even come up. And what's worse... when I run a new installation from a disk, there's an error too. [URL]
I've never come across something like this.. I don't know what to do.
Edit: So I managed to uninstall Office through a 3rd party software.. but I still have trouble installing it back (a different error now). I run as administrator and have full user rights on the folder..
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