My laptop is running ok but I have noticed that certain programs have been taking a lot longer than usual to install/update (e.g. iTunes) but they always do. Then the last few days AVG Antivirus has been wanting to auto-update the software (not just the virus definitions) but each time it would freeze during the ''configuring'' step and subsequently cause every other program running to freeze and stop the opening of any other program - although I could still move the cursor so not a complete freeze if that makes sense.
So today I removed AVG with the removal tool and tried to do a fresh install but now I get a failure message immediately telling me ''MSI Engine: failed to initialize the package''.
How to go about fixing this and ran system file check which said corrupt files were found but it was unable to repair some of them. Here is the log:
Originally Posted by CBS.log 2014-08-20 14:24:13, Info CBS TI: --- Initializing Trusted Installer ---2014-08-20 14:24:13, Info CBS TI: Last boot time: 2014-08-20 13:56:23.498 2014-08-20 14:24:13, Info CBS Starting TrustedInstaller initialization.
How to read one of these or even if it effectively evaluates the status of the installer.
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
I have a hp envy running Windows 8.1. I recently ran a system restore, and ever since it has run the hp logo, then gone to a black screen and stayed there. Things I've tried:
Boot in safe mode: No change. Startup Repair: Said it couldn't fix it, but I can't get to the log file to find out why (is there a way to access windows explorer from then startup repair menu? Maybe using the command prompt?) System repair:Said there wasn't enough hard drive space. Another system restore: Didn't work, blamed my antivirus. (McAfee) Full system reset: Said there was a drive partition missing.
What I could try to resolve any of these? I have access to everything in the startup repair menu(f11), as well as the BIOS, but I'm not really sure where to go from there.
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
So a few nights ago I was on my computer. The power randomly went out in my neighborhood without warning despite the fact a storm wasn't present. I restart the computer and continue. Later that night I receive a BSOD Kernel System Check Failure and have to restart again. Now 3 days later, it does the same thing once a day. Except today was different. After my third blue screen I opened up chrome to research the matter when a message popped up to inform me that my chrome settings had become corrupted. This makes me worry that this has its roots in the bowels of my system's memory.
These are the files that windows suggested I send to microsoft:
I am trying to create a system repair disc, and I am getting the message: "do not have the files to create system repair disc". Why? How do I get those files. Never had a problem like this trying to create a system back up in the past. Running Windows 8.
Recently I got problems when running SFC or DISM to repair my system. As far as I know it concerns the shortcuts in the folder Administrative Tools, there I changed under Properties the Run option to Maximised Windows and since then SFC and DISM have shown this error that the services are unable to download the proper source files (they admonish a mismatch I cannot correct).
I am running a Windows 8.1 Update 1 system without the Pro version, so I have no access to its exclusive features. I attach the corresponding log files after a run of DISM and SFC for more infos.
I had a problem where I was running UEFI with secure boot disabled and dual booting with Linux Mint which is UEFI compliant. Mint had installed Grub, Mint's boot manager but I don't like Grub so i installed rEFInd. Unlike Grub rEFInd has support for UEFI and should have worked better as a boot manager. But it gave me problems too. So I had Grub and rEFInd both installed. I could boot to both Mint and Windows but the boot managers, both Grub or rEFInd, would not show at startup like they are supposed to.
I had to boot the PC, then hit Escape getting into my options menu built into the system, hit F9 to get a list of boot options where i could then choose to boot from hard drive, cd rom, usb etc. rEFInd was in this list. Only after choosing rEFInd from here, was I able to open rEFInd and choose Windows or Mint. This is way too many steps to boot into an OS, so i thought i'd try to use the system repair disk to repair my master boot record or the EFI data that the system uses at boot under UEFI. I forgot that i had to run some additional commands under command prompt and just ran automatic repair from Advanced instead.
At this time Windows had no trouble working at all with secure boot enabled if I really needed windows to use secure boot.
It said it found but could not fix the errors. Suddenly, Windows would not boot even with secure boot enabled. I reran the tool 3 times and it didn't work so i wiped the drive and reinstalled Windows from a clean state. I really did not have errors on the system to begin with accept that the system was trying to access my boot managers in an odd manner.. although i could get everything to work.
The automatic repair option should not have made things worse, even breaking my secure boot but it did.
My point of this is to show that the repair disk tools and how they play with the EFI boot tools is buggy and it can break your system even if there is nothing wrong with Windows and it's ability to boot under secure boot. Don't trust the Repair Disk tool folks. Don't trust UEFI. Don't trust Secure Boot. Be smart. Install a clean system under Legacy Bios mode with UEFI and secure boot disabled.
I recently purchased a new Asus N550JV Laptop, I down loaded and installed Europa Universalis IV through steam, the game appears to load ok, but once it gets to the menu screen, the screen glitches & freezes, it then crashes to blue screen.
I've had a non paged fault in paged area & kernel securit check failure.
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
Last night I was playing League of Legends when I got a BSoD. I didn't think much of it, and just waited for my computer to restart. However, as it restarted, I saw that it was auto repairing and then diagnosing. After that it said auto repair failed, giving me the directory c:windowssystem32logfilessrtsrttrail.txt. I tried system refresh, which shoot me back system refresh failed straight away. The same happens with system restart, but it takes much longer for it to say the restart failed. I have no system restore points to choose from and I have no recovery disks as Windows 8 came preinstalled on the computer. I've troubledshooted for hours and come to opening SrtTrail.txt with the command prompt. It says:
Root cause found: The operating system version is incompatible with Startup Repair.
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
I have Windows 8 64 bit Pro Edition working fine using UEFI boot from a SSD disk. I've twice created a system repair disk on DVD but when I use boot override in the BIOS to boot from the DVD, I get the message "Non-system disk....
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9 AMD FX 8350 Kingston Hyper X 120GB SSD WD black 500GB HDGB HDD Corsair Vengeance 8gb Ram 2133Hz Windows 8
While I was messing around with my laptop, I decided to add on a fourth operating system, Arch Linux. I suppose I was pushing my luck a bit . Anyways, during the installation, I accidentally deleted the EFI system partition from my laptop, which contained the Windows Boot Manager and necessary files to boot. Great. I only made things worse by trying to troubleshoot, and broke grub as well.
I have a Windows 8 repair disk I made using the Windows 8 built in utility, but it does not boot: the computer turns on, and just hangs at the Toshiba splash screen.
I also can obviously not access the Toshiba recovery partitions, as they are booted into just like Windows itself.
I found a bootx64.efi file on one of my system's recovery partitions (Toshiba seems to have some really complex system going on) and placed it in EFIootootx64.efi. According to this site, FGA: The EFI boot process., I need to place the bkpbootmgfw.efi (on my system, that was what it was called, but I suspect boot-repair (ubuntu tool) messed something up when I was first setting up grub and the ESP and the bkp stands for backup) back onto the EFI System Partition.
Where to look for in the various Windows Imaging Format .wim and .swm files I have laying around my recovery partition(s) in order to extract the necessary EFI files. Any Windows Repair iso that works.
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
Prior to this issue I had not installed anything all week nor made any updates, etc. I boot up windows as always and noticed that upon logging in, my lock screen took a while longer to bring me to my desktop. Now my desktop is completely black and my taskbar icons are gone. Opening firefox or any other program through the start menu does NOT make them show up on the taskbar as they always would. My desktop's pretty much disabled. Here's a screenshot.
I would be fine resetting to factory settings, however when it says my computer must restart to enter recovery mode, my computer in the middle of the restart gives me a light blue screen that says Windows encountered a problem and my system must restart. That is cancelling my recovery mode boot and sending me back to my black desktop.
Hey, for like the 8th time now I've had to format my computer due to a blue screen error. The last error was HAL.dll missing or corrupted. My boot sector or whatever the correct name for it is, keeps getting corrupted and it will never repair, it just freezes at 2% and keeps looping. The drive I am using is the Corsair 240GB FORCE 3 SSD and I am not sure if the problem is due to SSD being bad or my motherboard being too old. I have the ASUS Striker II Extreme...
My second problem is, on my latest format, Windows 8 refuses to activate, it claims I cannot do a clean install and this is what I have been doing all the time. The other thing is that I cannot complete a Windows update, when it restarts, it says it has failed and rolls back the changes. I am not sure if this is because it wont activate but.
Now Windows has a problem with showing my real location, so I am getting the wrong weather reports and so on. One more thing I forgot to mention, I can't even check my system rating. Last time I did I check before the format my system was rated as 6.6, that was my lowest rated hardware and that was the SSD. Is that a normal score for an SSD?
I have the Thinkpad X230t and normally run Windows 8 x64 with touch just fine. I installed the preview version of Windows 8.1 x64 today. The installation completed quite OK.
At the end of the installation, the installer tries to "set up my account" but then says that it cannot do it at this time, and that I can do it later. I said OK, then log on with my usual Microsoft username and password. Once I'm in the desktop, a message popped up saying Windows cannot find my profile in c:windowssystem32 ... a place like that. This message repeats when I tried to open Desktop, Downloads, or Documents.
I then tried to do a few things in Windows 8.1, but responses were super slow. I then restarted the computer but it froze in the blue restart screen. I then forced a manual restart.
Now I get a black screen right after Bios screen ("Press Enter to interrupt Normal startup"). No flashing cursor, just a plain black screen. None of the keys are responsive, except Ctrl-Alt-Del which will restart the computer, and the same thing happens.
Since I don't have a DVD drive, I cannot boost using the Windows DVD.
I have a new gateway lap top and after trying to install updates it crashed and went to black screen with Gateway logo on it and underneath the logo states "Preparing Automatic Repair" and is frozen there. It is a Windows 8 operating system. Now it states "Scanning and Repairing drive (C):1%complete. and just stuck there............................
I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.
The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.
I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.
I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.
I was just wondering if there is any new information out there. It would be nice if Microsoft had a fix for this problem but I can't find it on their website.
Recently my laptop is giving me a problem. I was cleaning it up by uninstalling unused programs and deleting documents and files no longer needed. After doing all this and running CCleaner, I restarted by laptop. I noticed that it took an unusually long time to start up and log in. When it finally logged in, I was a at a blank purple screen... my Start screen. I was able to open the task manager and get to the desktop where my background is just black, but i have the taskbar. The taskbar only has the start button, which I cannot press, and the battery, internet, sound icons on the lower right.
I am unable to click any of these icons though. I cannot access the charms bar or anything Windows 8 Start menu related. No icons or programs are there for me to click, so the only way to access anything is by beginning a new task from the task manager. I tried to restore my laptop, but it did not fix the problem. So then I decided to do a factory reset (I saved all important files to a flash stick), but Windows 8 requires a media or installation disc, which I do not have because I downloaded the Windows 8 update. I do not think accidentally deleted any important files originally, because I was mainly just deleting from My Documents. How can I reset the laptop without the installation disc, or how can I obtain an installation disc without having to rebuy Windows 8?
I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.
I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.