Maintenance :: SFC Cannot Repair Corrupted System Files

May 16, 2013

After getting infected and buying an antvirus and cleaned my system i run "sfc /scannow" and it says some protected system fiels are corrupted but its not able to fix them.

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Maintenance :: SFC Found Corrupted Files

Jul 9, 2013

I was running SFC after reaching 100% I get this error Code: Windows Resource Protection found corrupt files but was unable to fix some of them.

Details are included in the CBS.Log windirLogsCBSCBS.log.

For example C:WindowsLogsCBSCBS.log.

Note that logging is currently not supported in offline servicing scenarios. I don't want to do another clean install. Here is my CBS log as well ...

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Maintenance :: SFC / Scannow Cannot Fix Corrupted Files

Aug 5, 2014

I have done sfc/ scannow a few time and cannot fix the corrupted files. I was wondering what can I do to fix all these problem?

Here are the CBS file. Been looking at a few thread and it seems that uploading this file will be useful.

Code: CBS.txt

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Windows 8 Start Menu Looking Corrupted - No Corrupted Files

Jun 27, 2014

how to fix a corrupted looking Windows 8 start menu with no corrupted files found. I know that's a really bad way to explain the situation. I have uploaded a screenshot which I hope explains the issues. I wanted to add the blank squares do not work and also the Maps button.

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Maintenance :: Snipping Tool - Calculator Files Getting Corrupted In 8.1

Mar 24, 2014

After running sfc /scannow some time ago, it found file corruption and eventually I found that the corrupted files were Snipping Tool files and one Calculator file getting corrupted in 8.1 by viewing the sfcdetails.txt file (attached). When I run the sfc command every few days, I find that Snipping Tool files are corrupted again. This started after upgrading from Windows 8 to 8.1. This is very strange. What would cause only a Calculator file and usually Snipping Tool files to keep getting corrupted when there are so many other system files?

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System File Check - Corrupt Files Found But Unable To Repair

Aug 20, 2014

My laptop is running ok but I have noticed that certain programs have been taking a lot longer than usual to install/update (e.g. iTunes) but they always do. Then the last few days AVG Antivirus has been wanting to auto-update the software (not just the virus definitions) but each time it would freeze during the ''configuring'' step and subsequently cause every other program running to freeze and stop the opening of any other program - although I could still move the cursor so not a complete freeze if that makes sense.

So today I removed AVG with the removal tool and tried to do a fresh install but now I get a failure message immediately telling me ''MSI Engine: failed to initialize the package''.

How to go about fixing this and ran system file check which said corrupt files were found but it was unable to repair some of them. Here is the log:

Originally Posted by CBS.log 2014-08-20 14:24:13, Info
CBS TI: --- Initializing Trusted Installer ---2014-08-20 14:24:13, Info
CBS TI: Last boot time: 2014-08-20 13:56:23.498
2014-08-20 14:24:13, Info CBS Starting TrustedInstaller initialization.

[Code] .....

How to read one of these or even if it effectively evaluates the status of the installer.

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Setup Installation :: EFI System Partition Missing Files - Repair Disk Won't Boot?

Nov 30, 2013

While I was messing around with my laptop, I decided to add on a fourth operating system, Arch Linux. I suppose I was pushing my luck a bit . Anyways, during the installation, I accidentally deleted the EFI system partition from my laptop, which contained the Windows Boot Manager and necessary files to boot. Great. I only made things worse by trying to troubleshoot, and broke grub as well.

I have a Windows 8 repair disk I made using the Windows 8 built in utility, but it does not boot: the computer turns on, and just hangs at the Toshiba splash screen.

I also can obviously not access the Toshiba recovery partitions, as they are booted into just like Windows itself.

I found a bootx64.efi file on one of my system's recovery partitions (Toshiba seems to have some really complex system going on) and placed it in EFIootootx64.efi. According to this site, FGA: The EFI boot process., I need to place the bkpbootmgfw.efi (on my system, that was what it was called, but I suspect boot-repair (ubuntu tool) messed something up when I was first setting up grub and the ESP and the bkp stands for backup) back onto the EFI System Partition.

Where to look for in the various Windows Imaging Format .wim and .swm files I have laying around my recovery partition(s) in order to extract the necessary EFI files. Any Windows Repair iso that works.

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Maintenance :: How To Repair System When Running SFC Or DISM

Jun 26, 2014

Recently I got problems when running SFC or DISM to repair my system. As far as I know it concerns the shortcuts in the folder Administrative Tools, there I changed under Properties the Run option to Maximised Windows and since then SFC and DISM have shown this error that the services are unable to download the proper source files (they admonish a mismatch I cannot correct).

I am running a Windows 8.1 Update 1 system without the Pro version, so I have no access to its exclusive features. I attach the corresponding log files after a run of DISM and SFC for more infos.

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Maintenance :: Windows 8.1 - SFC / Scannow Cannot Repair Files

Apr 15, 2014

I've been trying several things throughout the day and I have had no success in fixing the corrupted files. I have ran "sfc /scannow" several times (even in safe mode). I have also ran "Dism /Online /Cleanup-Image /RestoreHealth" before and after "sfc /scannow" to no avail.

I am running Windows 8.1, I tried booting from my Windows 8 Pro DVD but whenever I tried to run "sfc /scannow /offbootdir=c: /offwindir=d:windows" I would get an error: Windows Resource Protection could not start the Repair service". How I can fix this without doing a clean install or refresh?

CBS.log (txt file)

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Blue Screen - Boot Sector Keeps Getting Corrupted / Repair Freezes At 2%

Mar 6, 2013

Hey, for like the 8th time now I've had to format my computer due to a blue screen error. The last error was HAL.dll missing or corrupted. My boot sector or whatever the correct name for it is, keeps getting corrupted and it will never repair, it just freezes at 2% and keeps looping. The drive I am using is the Corsair 240GB FORCE 3 SSD and I am not sure if the problem is due to SSD being bad or my motherboard being too old. I have the ASUS Striker II Extreme...

My second problem is, on my latest format, Windows 8 refuses to activate, it claims I cannot do a clean install and this is what I have been doing all the time. The other thing is that I cannot complete a Windows update, when it restarts, it says it has failed and rolls back the changes. I am not sure if this is because it wont activate but.

Now Windows has a problem with showing my real location, so I am getting the wrong weather reports and so on. One more thing I forgot to mention, I can't even check my system rating. Last time I did I check before the format my system was rated as 6.6, that was my lowest rated hardware and that was the SSD. Is that a normal score for an SSD?

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Maintenance :: Errors While Running SFC - Couldn't Repair Corrupt Files

Sep 15, 2014

I ran SFC and it complained that some corrupt files could not be repaired.

Here's the relevant part of the log:

2014-09-17 00:06:45, Info
CSI 00000520 [SR] Verifying 100 (0x0000000000000064) components2014-09-17 00:06:45, Info
CSI 00000521 [SR] Beginning Verify and Repair transaction2014-09-17 00:06:46, Info
CSI 00000522 Hashes for file member

[Code] .......

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Maintenance :: Stuck In Automatic Repair Loop - System Restore Not Working

May 12, 2014

My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -

System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.

Thing is I can't get into Windows or my laptop to disable the antivirus program.

I don't have any CD or DVD & no product key as the disc has been misplaced.

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Maintenance :: Windows 8 64bit Pro - System Repair Disc Fails To Boot

Feb 10, 2013

I have Windows 8 64 bit Pro Edition working fine using UEFI boot from a SSD disk. I've twice created a system repair disk on DVD but when I use boot override in the BIOS to boot from the DVD, I get the message "Non-system disk....

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Maintenance :: Toshiba Qosmio X870 BT3G23 - Repair Files Without Having To Reset Or Refresh Computer

Sep 14, 2013

Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?

I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?

I have a Toshiba Qosmio X870-BT3G23 laptop

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System Scan - Corrupted CBS File

Jul 25, 2013

I did the system scan and it says that i have a corrupted cbs.log file and its unable to fix.

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Booting From USB Freezes - Files Corrupted

Oct 10, 2013

I have a customer with a pc that has an abundance of viruses, and to remove them, I boot into a program located on a flash drive.

However, when I boot into the flash drive on this pc, it loads the program, and then freezes. Nothing moves, no key pressing will make a difference.

I've ran SFC and CHKDSK, which had located some corrupted files, but failed to fix the issue.

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Security :: All System Restore Points Are Corrupted

Jan 1, 2014

I have a .dll which I use to Show sort headings in all views (Win 8, File Explorer)?

I recently had to reset my Internet Explorer settings to remove Conduit Search hijacker. This stopped explorer7fixes.dll from working in File Explorer, because it was loaded into IE as an 'addon'. Now I cannot get it to work no matter how much I unregister and re-register the Explorer7Fixes. version of the .dll, and this is even after restarting explorer.exe/restarting/shutting down.

System Restore fixed this problem for me the last time it happened (I restored back to a time when explorer7fixes.dll was working), but it appears that won't work this time as my restore points are corrupted. Gives the error code (0x81000201)

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Maintenance :: Making Backups Of Files And System?

Sep 21, 2013

what it really means to "back up" your data. I got a Seagate drive for making backups. Before I install it I need clarification.

The more I read about backups, files, settings and disc images I get more confused. I see that if I don't do it right and my computer crashes, I may have not saved what I needed.

First should I use the software supplied with the Seagate drive? Or use Windows?

Do all my files need to be in the libraries folder to get saved? Like documents, music, pictures and videos?

Do I need to make a system disc also? This is just to boot up the PC if it fails?

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Maintenance :: Can Corrupt System Files Cause BSODs?

Jul 22, 2014

In my laptop, SFC or DISM cannot fix corrupt files so I have to manually replace them but can these corrupt system files cause BSODs? Im asking because I am having BSODs ...

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Maintenance :: How To Copy Files Before System Backup

Jan 31, 2014

I am using EaseUs Todo Backup Home. I relocated the installer folder's files from ssd to hd. Do I need to copy the files back before I do a system backup?

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Updates :: Found Corrupted Files But Couldn't Be Fixed When Running SFC?

Jul 19, 2014

I had a problem with BSOD and tried to run sfc /scannow command but found corrupted files and couldn't fix them, I finally resorted to clean installation, today I received a new BSOD with error 0x0c000021a, and tried again sfc /scannow and message appeared FOUND "CORRUPTED FILES, BUT COULDN'T FIX THEM".*

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Maintenance :: Backup All Programs And Files Without System Image?

Mar 12, 2014

I recently got myself into a quandary. I installed 4 additional drives with the intent of creating a RAID volume that's supported by the BIOS. In order to do that I must change the BIOS setting for the controller which includes all volumes including my boot drive (which I don't intend to RAID.) The problem I have is that when I switch the controller from UEFI to RAID, Windows Recovery will not use the System Image that I made. It says the volume was created under a different setting (Bios vs. EFI).

What are my options? Is there a different backup setting that will preserve all my installed software? I'm not concerned about data which I can copy to an external volume but it would take several days to get all my software reinstalled. I'd like to avoid that. I assume I will have to reinstall Windows 8.1 Pro and then use a backup program to restore everything else. If that's the case, then I need to know which backup program will work. If there's a better way, I'd love to know. I see my options as either, get another backup program, get a separate controller card for either the boot drive or the RAID volume, or reinstall everything.

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Maintenance :: No Option To Enable System Protection For Files?

Feb 21, 2014

I was attempting to enable my system protection in order to allow me to restore individual files to a previous state. Unfortunately when I go to do so the option is not available at all.

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How To Create A System Repair Disc

Jun 27, 2013

I am trying to create a system repair disc, and I am getting the message: "do not have the files to create system repair disc". Why? How do I get those files. Never had a problem like this trying to create a system back up in the past. Running Windows 8.

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WIN 8 System Check Repair - Now Black Screen

Sep 9, 2013

Wife's computer upon reboot went into System Repair mode and said it might take more than an hour to complete. Now its hanging endless on a black screen. WIN 8 only 3 month only Sony VAIO machine.

If the laptop is powered off and is completely shut down and is only going to a black screen. Nothing else?

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Missing Files After Chkdsk Repair On Windows 8.1?

May 7, 2014

So I did a disk repair for one of my hard drives (not the system drive ) using check disk because I could not open my folders it would say they were corrupted. This followed me powering off my pc while it was shutting down. So after the chkdisk repair my drive was now functioning ok except for one thing; some of my files and were missing. I could not see any folder even after showing hidden files. I then checked my free space and noticed that it had not changed inspite of the files missing one of which was a folder containing 250GB of data which I cant afford to lose. This has led me to think my data is still on the drive but just hidden somehow. How can I recover this data.

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Setup Installation :: Win 8.1 Repair - Reports Missing Files

Feb 24, 2014

when I upgraded to Win 8.1 it was online. I have a win 8 disk but its not recognised. How can I reinstall win 8.1 and not lose anything as it reports missing files.

My daughter plugged in her ipad which normally opened in a setting which no longer works, instead opening in windows which it should not. I opened a file this morning and it opened in the wrong directory??

How do I do am 8.1 repair???

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When Secure Boot Fails - System Repair Broke Windows

Feb 8, 2013

I had a problem where I was running UEFI with secure boot disabled and dual booting with Linux Mint which is UEFI compliant. Mint had installed Grub, Mint's boot manager but I don't like Grub so i installed rEFInd. Unlike Grub rEFInd has support for UEFI and should have worked better as a boot manager. But it gave me problems too. So I had Grub and rEFInd both installed. I could boot to both Mint and Windows but the boot managers, both Grub or rEFInd, would not show at startup like they are supposed to.

I had to boot the PC, then hit Escape getting into my options menu built into the system, hit F9 to get a list of boot options where i could then choose to boot from hard drive, cd rom, usb etc. rEFInd was in this list. Only after choosing rEFInd from here, was I able to open rEFInd and choose Windows or Mint. This is way too many steps to boot into an OS, so i thought i'd try to use the system repair disk to repair my master boot record or the EFI data that the system uses at boot under UEFI. I forgot that i had to run some additional commands under command prompt and just ran automatic repair from Advanced instead.

At this time Windows had no trouble working at all with secure boot enabled if I really needed windows to use secure boot.

It said it found but could not fix the errors. Suddenly, Windows would not boot even with secure boot enabled. I reran the tool 3 times and it didn't work so i wiped the drive and reinstalled Windows from a clean state. I really did not have errors on the system to begin with accept that the system was trying to access my boot managers in an odd manner.. although i could get everything to work.

The automatic repair option should not have made things worse, even breaking my secure boot but it did.

My point of this is to show that the repair disk tools and how they play with the EFI boot tools is buggy and it can break your system even if there is nothing wrong with Windows and it's ability to boot under secure boot. Don't trust the Repair Disk tool folks. Don't trust UEFI. Don't trust Secure Boot. Be smart. Install a clean system under Legacy Bios mode with UEFI and secure boot disabled.

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Auto Repair Startup Loop - Operating System Version Is Incompatible

Sep 15, 2014

Last night I was playing League of Legends when I got a BSoD. I didn't think much of it, and just waited for my computer to restart. However, as it restarted, I saw that it was auto repairing and then diagnosing. After that it said auto repair failed, giving me the directory c:windowssystem32logfilessrtsrttrail.txt. I tried system refresh, which shoot me back system refresh failed straight away. The same happens with system restart, but it takes much longer for it to say the restart failed. I have no system restore points to choose from and I have no recovery disks as Windows 8 came preinstalled on the computer. I've troubledshooted for hours and come to opening SrtTrail.txt with the command prompt. It says:

Root cause found: The operating system version is incompatible with Startup Repair.

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Setup Installation :: Backup Win 8.1 - Cannot Find Option To Repair Disc And System Image

Jun 28, 2013

How to Backup Windows 8.1 ? I can not find the option to repair disc and system image .

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Maintenance :: Unable To Repair Windows 8

Sep 15, 2014

I have had this Samsung laptop for just about a year. It came with windows 8 installed ( I also have a Samsung system recovery disk that I requested) and I have had problems all along. My old laptop had windows vista and I think part of the problem is that my settings somehow were synched with old computer. My old computer had a workgroup, which got synched with new computer. I have tried several times to reset/restore windows 8 to factory settings and at first glance it looks right but a lot of my old settings are still there, especially in internet explorer. Also when I go into advanced repair it says that it cannot be repaired.

I also just found this, but I'm not sure it applies and I don't want to change any settings that I shouldn't be:

Please note that you cannot use Refresh or Reset Your PC features if Windows 8 or 8.1 is installed on a drive with GPT (not MBR) partition table until you force "UEFI only" boot setting in BIOS/EFI. Windows will not detect GPT partition alignment correctly if BIOS booting is enabled.

And this is what shows under my available drives:

available drives
local disk (C (System)
(C (Missing)

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