Maintenance :: Unable To Repair Windows 8
Sep 15, 2014
I have had this Samsung laptop for just about a year. It came with windows 8 installed ( I also have a Samsung system recovery disk that I requested) and I have had problems all along. My old laptop had windows vista and I think part of the problem is that my settings somehow were synched with old computer. My old computer had a workgroup, which got synched with new computer. I have tried several times to reset/restore windows 8 to factory settings and at first glance it looks right but a lot of my old settings are still there, especially in internet explorer. Also when I go into advanced repair it says that it cannot be repaired.
I also just found this, but I'm not sure it applies and I don't want to change any settings that I shouldn't be:
Please note that you cannot use Refresh or Reset Your PC features if Windows 8 or 8.1 is installed on a drive with GPT (not MBR) partition table until you force "UEFI only" boot setting in BIOS/EFI. Windows will not detect GPT partition alignment correctly if BIOS booting is enabled.
And this is what shows under my available drives:
available drives
local disk (C (System)
SAMSUNG_REC2
(C (Missing)
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Dec 4, 2013
So about a few days ago my windows 8.1 decided to shit itself and refused to start up. I started checking on the web for some solutions to my problem and one of them was to start up with the windows DVD and try running the repair tool and such.
So I decided to do that, but no matter what option I tried, be it repair tool, recovery, full recovery, roll back, none of the options worked, it kept telling me "this operation system doesnt support this feature" or something along those lines. So in the end I just desided to format the HDD and reinstall Windows 8 and its running fine right now.
My question is why wasnt I able to use those features, and how can I make sure I have those feature available for me in the future?
Note: As I was typing this I just realised the DVD I tried using to use those various tools was a Windows 8 DVD, the windows I had installed was 8.1.
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Jun 7, 2014
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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Aug 20, 2014
My laptop is running ok but I have noticed that certain programs have been taking a lot longer than usual to install/update (e.g. iTunes) but they always do. Then the last few days AVG Antivirus has been wanting to auto-update the software (not just the virus definitions) but each time it would freeze during the ''configuring'' step and subsequently cause every other program running to freeze and stop the opening of any other program - although I could still move the cursor so not a complete freeze if that makes sense.
So today I removed AVG with the removal tool and tried to do a fresh install but now I get a failure message immediately telling me ''MSI Engine: failed to initialize the package''.
How to go about fixing this and ran system file check which said corrupt files were found but it was unable to repair some of them. Here is the log:
Originally Posted by CBS.log 2014-08-20 14:24:13, Info
CBS TI: --- Initializing Trusted Installer ---2014-08-20 14:24:13, Info
CBS TI: Last boot time: 2014-08-20 13:56:23.498
2014-08-20 14:24:13, Info CBS Starting TrustedInstaller initialization.
[Code] .....
How to read one of these or even if it effectively evaluates the status of the installer.
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Dec 7, 2013
i have recently encounter a problem with my pc.when i was starting my pc it automatically began startup repair & diagnosing your pc screen came.then after some time a message came windows could not repair your pc.details are in D:system32Logfilessrtsrttrail.txt why it is D ? it should be c.
then i restored my computer to one day earlier,then i again ran the automatic repair,it again showed windows could not repair your pc.when i looked into srt.txt i didn't see any error msg.so why it saying that windows could not repair your pc.my specs in my signature & here is my txt report >>
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Apr 15, 2014
I've been trying several things throughout the day and I have had no success in fixing the corrupted files. I have ran "sfc /scannow" several times (even in safe mode). I have also ran "Dism /Online /Cleanup-Image /RestoreHealth" before and after "sfc /scannow" to no avail.
I am running Windows 8.1, I tried booting from my Windows 8 Pro DVD but whenever I tried to run "sfc /scannow /offbootdir=c: /offwindir=d:windows" I would get an error: Windows Resource Protection could not start the Repair service". How I can fix this without doing a clean install or refresh?
CBS.log (txt file)
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Jan 5, 2014
I have this identical problem mentioned here : Scanning and repairing volume (?Volume...) on startup
I think it has something to do with my deleting the 'system reserved' 350mb partition when I reinstalled Windows 8. I don't want it showing in My Computer and when I go into Disk Management and give it a drive letter, this message goes away on boot. But, since I can't merge this very small partition with any other drive, I'm not sure how to not show this drive and not get the scanning message on boot up.
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Oct 28, 2013
I have a HP pavilion DV7 laptop which originally came with Windows 7 installed.
Recently I upgraded to Windows 8 and then to 8.1 but now want to ensure I have the necessary recovery capabilities in place.
I have taken a full backup when the system was at Windows 8.
Can I create a new set of recovery disks (HP cyberlink won't let me because I've already got a set made when the system was running W7)?
What should I do with the recovery partition (which I assume has a W7 image)?
Or is it sufficient to rely on a USB recovery drive and assume Windows 8 has the means to repair itself.
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Feb 7, 2014
Since upgrading to windows 8/8.1 x64 i have twice had this situation when during boot up windows tries automatic repair & fails , every time i restart same repair fail happens , its stuck in this cycle , neither "Refresh" or "Reset" option works , . I have to do a fresh format & install , loose all my files stored in the OS partition , I even tried to recover the files using linux boot cd but the folders were inaccessible/corrupted .
I tried every solution i could find to make it boot including Unable to refresh or reset PC after Automatic Repair fails in Windows 8 but nothing worked .
This has happened twice in the one year since i have been using Win 8 , Is there any way to avoid this from happening i future ?
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May 18, 2014
A couple days ago, I was casually playing Warframe. Tried to alt+tab out to check an IM and my screen went black. Not sure what happened as I could still hear the mouseover sounds as though Warframe were still active. Fiddled around for a few minutes and couldn't get Task Manager to come up, so I decided to just hold the power button on my laptop until it shut down. No harm done, right?
When I booted back up, Windows greeted me with a "Diagnosing Your PC" message under the normal Toshiba boot logo. After it hung there for a few seconds, it moved on to the "Attempting Repairs" screen. Didn't take long for it to decide it wasn't too happy with me for suddenly shutting it down.
Since then, I've been stuck in an auto repair loop. So far I've googled everything I could think of, but it seems my efforts were in vain. Tried putting Hiren's on a thumbdrive and booting from there, and for some reason, Windows just boots right back into the auto repair screen. I've even wiped my 1TB external and put the recovery image from my work PC on there. That didn't work either. I've gone through every thread google's given me and I feel like I'm banging my head against the wall.
I should probably note that formatting is not an option for me. I'd try installing Ubuntu on my external, but since the recovery won't even boot, I feel like that'd be in vain.
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Sep 15, 2014
Acer Aspire V5 is the PC I am using. I turn it on, the boot fails and the pc restarts. Then begins an automatic repair, which crashes and the PC turns off. It is a loop I cannot get out of. I don't have a Windows 8 Disc or anything like that.
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Feb 10, 2013
I have Windows 8 64 bit Pro Edition working fine using UEFI boot from a SSD disk. I've twice created a system repair disk on DVD but when I use boot override in the BIOS to boot from the DVD, I get the message "Non-system disk....
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Apr 28, 2014
My Dell laptop, new this past Christmas and running Win 8, has entered into a repair mode:
"Repairing disk errors. This may take over an hour to complete"
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May 25, 2014
I have run sfc /scannow on my system to find if there were any bad files. It comes up and says that it had found bad files and could not repair all of them. Ive run it three or four times in a row and always get the same result.
how I can get this to go all the way through?
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May 16, 2013
After getting infected and buying an antvirus and cleaned my system i run "sfc /scannow" and it says some protected system fiels are corrupted but its not able to fix them.
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Jun 26, 2014
Recently I got problems when running SFC or DISM to repair my system. As far as I know it concerns the shortcuts in the folder Administrative Tools, there I changed under Properties the Run option to Maximised Windows and since then SFC and DISM have shown this error that the services are unable to download the proper source files (they admonish a mismatch I cannot correct).
I am running a Windows 8.1 Update 1 system without the Pro version, so I have no access to its exclusive features. I attach the corresponding log files after a run of DISM and SFC for more infos.
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Apr 24, 2014
I was playing WOW the other night on my month old PC and all of a sudden I got a full red screen. I restarted the comp and this auto repair screen popped up and it freezes and just same thing over and over. the bottom of the screen is cut off and the only other window i can get into is the bios setup utility window. Cant get into any kind of safe mode nothing.
my computer is an Gateway SX2370-UR12
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Sep 15, 2014
I ran SFC and it complained that some corrupt files could not be repaired.
Here's the relevant part of the log:
Code:
2014-09-17 00:06:45, Info
CSI 00000520 [SR] Verifying 100 (0x0000000000000064) components2014-09-17 00:06:45, Info
CSI 00000521 [SR] Beginning Verify and Repair transaction2014-09-17 00:06:46, Info
CSI 00000522 Hashes for file member
[Code] .......
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May 12, 2014
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
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Feb 15, 2014
I have a Toshiba Laptop Satellite L875D-S7332 Part No. PSKFQU-008003 With Windows 8 x64 Preinstalled. I created a Startup Repair Disk with a DVD. My problem is i cannot boot from this DVD. I changed the Bios to boot from DVD but it still doesn't work!
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Sep 14, 2013
Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?
I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?
I have a Toshiba Qosmio X870-BT3G23 laptop
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May 10, 2013
Ok, So, I started up my laptop this morning and the screen was all wonky, It was light blue and there were swiggly white bits, I waited a bit and then restarted it.
The Auto Repair started up when the computer started back up so I left it alone for a bit
"Automatic Repair couldn't repair your PC"
I was like Ok, I checked the logfiles "Boot critical file c:/ci.dll is corrupt"
It won't let me refresh or restore my computer.
Forgot to say, If I restart it just loops back to the auto repair.
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Mar 23, 2014
We're unable to restore/recover a system image we created recently using Windows 8.1.
System details:
Windows 7 w/SP1 installed on a 240GB SSD. All available Critical/Important updates also installed.
Windows 8 installed on 80GB SSD. Updated to 8.1 successfully.
In Windows 8.1, changed default OS to Windows 7 w/SP1.
Dual-boot works OK. Win 7 boots after 5 second delay unless Win 8.1 is selected manually.
PC also has 3 other internal HDDs used for various data storage.
Used Windows 8.1 to create System Image backup. Secondary internal 2TB HDD chosen as backup location.
System Image backup dialog box had checkmarks in both Win 7 and Win 8.1 checkboxes. In other words, it insisted on creating a System Image backup that included both OS's.
System Image backup was created successfully on chosen backup location.
Today i inserted the original Windows 8 install disc and selected Advanced Tools, then opted to recover a system image.
Recovery located the system image on the secondary HDD and began recovery process.
A few minutes later an eror message appeared saying System Image recovery failed, and he reason was (i think) that the recovery disc was different than the recovery System Image.
I'm guessing it meant it couldn't recover a Windows 8.1 System Image when using a Windows 8 install disc? Or did it mean it couldn't recover Windows 7 using a Windows 8 disc?
Re-booted in BIOS and changed the "1st hard disc" from the Win 7 SSD to the Win 8.1 SSD and tried the Recover System Image process again. This time it said it couldn't find a System Image to recover and when i tried to browse to the system image another error meassage said that the drive is "locked", and to unlock the drive before trying again.
Finally, tried to re-boot back into Windows but error message says "No operating system found".
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Jan 17, 2014
I'm evaluating a windows 8 gateway. it is unable to boot. automatic repair doesn't work, no go on refresh, there is no media for re-install. no restore points. just to see, I am checking out what diskpart says. disk 0 online, size-0, free-o bytes. the pc had been dropped. I reseated the hard drive to rule that out. is this drive dead? disk 1 is 14gb, but I'm thinking that the 16 gb flash drive that is plugged into it.
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Feb 10, 2014
I have just upgraded from windows 8 to windows 8.1.I now find I cant back up my pc.I have tried 3 separate external drives to download to but each time I get the message I/o device error 0x8007045D.
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Sep 8, 2013
Recently I bought a new Asus Netbook, it has free DOS OS, I have installed windows 8, there were 3 partioned and I selected one of the drive. The problem is my C Drive (Boot Drive) is 40GB, D Drive is 13 GB, remaining all spaces are allocated to E Drive which has DOS OS. In Disk management my E drive is showing Active System, Primary Partion. I wanted to resize my D and E Drive. I tried to delete my E Drive but getting error message like windows unable to delete E Drive. Is there any way to delete this drive.. I want to join my D and E after that I want to re partion 90 GB's 3 additional partition.
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Sep 15, 2014
I have recently purchased a laptop with windows 8.1. After I had to delete some search engines - apart from yahoo and google, I find that I am now unable to upload email attachments in my yahoo webmail and unable to upload photos in facebook. I don't know whether the 2 things are connected, I just noticed the problem after I had done this action. When I try to attach/upload I get a page telling me skydrive is unavailable, not the folders from which to chose file. All I can then do is cancel.
And btw, I had tried to get rid of the adware using adw-cleaner which hp had recommended but it did not seem to complete the action and after re-start seems to have vanished. I don't know enough to reconstruct what I did to delete the search engines, I don't think.
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Aug 9, 2013
I am running a regular laptop that is not a portable workstation of any sort and yet I am unable to utilize Windows 8's hidden Backup & Restore function. I have already made the appropriate backups with Macrium but my issue is the error message itself and how it may be effecting other aspects of my Windows experience. How to tell the OS that I am not a "portable workstation"?
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Aug 29, 2013
A lot of people say that the installation is not successful, the wim file may be corrupted. We can try to repair the wim file.
From pcbeta:
[URL] .....
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Feb 9, 2014
I upgraded to windows 8.1 when it was available and the first time I turned off my computer after upgrading, it all started and now I'm stuck in this automatic repair loop. To top it all off my mobo: Gigabyte GA-Z68MA-D2H-B3... has now become my main issue.
I have a bootable flash drive loaded with windows 8.1 and a bootable DVD loaded with windows 8.1 but my mobo supports only HDD and CD-rom...
I have no clue what to do, as I can't use a repair disc to repair my computer and I CANNOT Reset my PC, I have way to many files that I need on my HDD.
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