Windows 8.1 Unable To Repair / Rollback?
Dec 4, 2013
So about a few days ago my windows 8.1 decided to shit itself and refused to start up. I started checking on the web for some solutions to my problem and one of them was to start up with the windows DVD and try running the repair tool and such.
So I decided to do that, but no matter what option I tried, be it repair tool, recovery, full recovery, roll back, none of the options worked, it kept telling me "this operation system doesnt support this feature" or something along those lines. So in the end I just desided to format the HDD and reinstall Windows 8 and its running fine right now.
My question is why wasnt I able to use those features, and how can I make sure I have those feature available for me in the future?
Note: As I was typing this I just realised the DVD I tried using to use those various tools was a Windows 8 DVD, the windows I had installed was 8.1.
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Sep 15, 2014
I have had this Samsung laptop for just about a year. It came with windows 8 installed ( I also have a Samsung system recovery disk that I requested) and I have had problems all along. My old laptop had windows vista and I think part of the problem is that my settings somehow were synched with old computer. My old computer had a workgroup, which got synched with new computer. I have tried several times to reset/restore windows 8 to factory settings and at first glance it looks right but a lot of my old settings are still there, especially in internet explorer. Also when I go into advanced repair it says that it cannot be repaired.
I also just found this, but I'm not sure it applies and I don't want to change any settings that I shouldn't be:
Please note that you cannot use Refresh or Reset Your PC features if Windows 8 or 8.1 is installed on a drive with GPT (not MBR) partition table until you force "UEFI only" boot setting in BIOS/EFI. Windows will not detect GPT partition alignment correctly if BIOS booting is enabled.
And this is what shows under my available drives:
available drives
local disk (C (System)
SAMSUNG_REC2
(C (Missing)
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Jun 7, 2014
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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Aug 20, 2014
My laptop is running ok but I have noticed that certain programs have been taking a lot longer than usual to install/update (e.g. iTunes) but they always do. Then the last few days AVG Antivirus has been wanting to auto-update the software (not just the virus definitions) but each time it would freeze during the ''configuring'' step and subsequently cause every other program running to freeze and stop the opening of any other program - although I could still move the cursor so not a complete freeze if that makes sense.
So today I removed AVG with the removal tool and tried to do a fresh install but now I get a failure message immediately telling me ''MSI Engine: failed to initialize the package''.
How to go about fixing this and ran system file check which said corrupt files were found but it was unable to repair some of them. Here is the log:
Originally Posted by CBS.log 2014-08-20 14:24:13, Info
CBS TI: --- Initializing Trusted Installer ---2014-08-20 14:24:13, Info
CBS TI: Last boot time: 2014-08-20 13:56:23.498
2014-08-20 14:24:13, Info CBS Starting TrustedInstaller initialization.
[Code] .....
How to read one of these or even if it effectively evaluates the status of the installer.
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Sep 15, 2014
My touchscreen stopped working when I updated to 8.1, but the Dell I bought came with no media.
Do you know if there is some way for me to revert to the factory install of Win 8 (not 8.1) in this situation?
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Jul 13, 2013
i try to use "Disable driver signature enforcement" in Windows 8 Setting. But, it make my USB modem not work.
How i can rollback my setting?
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May 10, 2013
Ok, So, I started up my laptop this morning and the screen was all wonky, It was light blue and there were swiggly white bits, I waited a bit and then restarted it.
The Auto Repair started up when the computer started back up so I left it alone for a bit
"Automatic Repair couldn't repair your PC"
I was like Ok, I checked the logfiles "Boot critical file c:/ci.dll is corrupt"
It won't let me refresh or restore my computer.
Forgot to say, If I restart it just loops back to the auto repair.
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Aug 29, 2013
A lot of people say that the installation is not successful, the wim file may be corrupted. We can try to repair the wim file.
From pcbeta:
[URL] .....
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Feb 9, 2014
I upgraded to windows 8.1 when it was available and the first time I turned off my computer after upgrading, it all started and now I'm stuck in this automatic repair loop. To top it all off my mobo: Gigabyte GA-Z68MA-D2H-B3... has now become my main issue.
I have a bootable flash drive loaded with windows 8.1 and a bootable DVD loaded with windows 8.1 but my mobo supports only HDD and CD-rom...
I have no clue what to do, as I can't use a repair disc to repair my computer and I CANNOT Reset my PC, I have way to many files that I need on my HDD.
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Aug 1, 2013
After fiddling around with ubuntu and OS booting stuff, I managed to corrupt my master boot record before powering down my pc (running windows 8 pro x64)
I booted with the windows 8 disc and none of the options were useful (same hdd locked problem).
I managed to fix this by running repair (instead of install) from a windows 7 disc - it seems the windows 7 disc can remove the lock. This sounds like a sound solution, but it doesn't work for me. The startup repair just goes on forever, and ever, and ever and never does anything. If I don't disable secure boot and EUFI, it doesn't even go all the way into Windows 7 setup. It just sits there at the "Starting Windows" screen forever.
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Sep 7, 2013
I have an acer E1-531-4694 laptop and it will no longer start up, when I press power, it goes to acer's startup screen :
"acer explore beyond limits"
"your pc ran into a problem and need to restart. we're just collecting some error info, and than we'll restart for you ( 0%)"
"Preparing Automatic Repair.."
Than the screen just turns black.. It will just restart the same thing. I tried booting into safe mode but nothing happens.
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Jan 19, 2013
I installed windows 8, updating windows 7, then I installed the free upgrade to Windows Media Player.
Now Windows 8 tries to start, then goes in to repair, but fails. I have no discs to do a re-install, how do I get it to start.
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Apr 8, 2013
My pc is a hp pavilion 64 bit desktop computer model # P6- 2220t it is 5 months old. It originally came with windows 7 then I upgraded to windows 8. I went ahead and used windows 8 to create an image of my hard disc and store it on a usb external hard drive I also made a repair disc.
Everything went well the pc backed up on scheduled and doing well in backing up. My big problem is this I tried to boot from the repair disc but it won't I looked at the bios but it is different from the type of bios that I am familiar.
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Dec 7, 2013
i have recently encounter a problem with my pc.when i was starting my pc it automatically began startup repair & diagnosing your pc screen came.then after some time a message came windows could not repair your pc.details are in D:system32Logfilessrtsrttrail.txt why it is D ? it should be c.
then i restored my computer to one day earlier,then i again ran the automatic repair,it again showed windows could not repair your pc.when i looked into srt.txt i didn't see any error msg.so why it saying that windows could not repair your pc.my specs in my signature & here is my txt report >>
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Jun 3, 2014
About a week ago I had the same exact problem. When I would turn on my pc it would try to diagnose my computer, repair it, and then fail and find no problem. I didn't find any solutions so I did a fresh install. Now its happening all over again. I originally thought the problem was my OS and re installing would fix my problem. Now I think that my SSD (OCZ Vertex 450) might be the problem.
I think that disabling automatic repair could also fix the problem, but I don't want to turn that off and cause another potential problem if it wont stop the boot loop. I also have a hard drive which I could install windows on if I need to, but I am not sure my SSD is the problem and if it cant be fixed. I haven't been downloading anything lately, and I formatted both my SSD and hard drive when I did a clean install so I don't think the problem is a virus.
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May 8, 2014
I have removed a Linux Distro from my dual boot, it was running GRUB2 as the bootloader and now I need to repair windows to get the bootloader fixed and overwrite GRUB with the normal loader.
However for whatever reason, it is notoriously difficult to do this without a disc or having made a backup drive within windows before things went tits up.
Is there a simple way to install a recovery disc onto a USB, boot from USB and then repair?
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Apr 8, 2014
So system was running perfectly (custom pc, win 8, samsung pro ssd), just did a clean install, fresh drivers, etc. It was running great! ASUS Sabertooth p67 mobo, latest bios.
Then out of the blue, mid game, i get a hard lock up stall. no blue screen but just lock up. shut down and when i reboot, bios didn't find my samsung ssd. unplugged my 2nd sata drive, booted again and now it found the samsung ssd however i got the "no disk found press ctl alt delete"
At this point i ran windows recovery console and did the bootrec fixboot, fixmbr, rebuildbcd, chkdsk party. everything said it was completed successfully.
Now when i boot however i am stuck in an auto repair loop and can never boot into windows 8.
I am thinking the crash is somewhat power supply and/or mobo related. new power supply is on the way and mobo being RMA'ed.
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May 7, 2014
So I did a disk repair for one of my hard drives (not the system drive ) using check disk because I could not open my folders it would say they were corrupted. This followed me powering off my pc while it was shutting down. So after the chkdisk repair my drive was now functioning ok except for one thing; some of my files and were missing. I could not see any Found.xxx folder even after showing hidden files. I then checked my free space and noticed that it had not changed inspite of the files missing one of which was a folder containing 250GB of data which I cant afford to lose. This has led me to think my data is still on the drive but just hidden somehow. How can I recover this data.
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Apr 15, 2014
I've been trying several things throughout the day and I have had no success in fixing the corrupted files. I have ran "sfc /scannow" several times (even in safe mode). I have also ran "Dism /Online /Cleanup-Image /RestoreHealth" before and after "sfc /scannow" to no avail.
I am running Windows 8.1, I tried booting from my Windows 8 Pro DVD but whenever I tried to run "sfc /scannow /offbootdir=c: /offwindir=d:windows" I would get an error: Windows Resource Protection could not start the Repair service". How I can fix this without doing a clean install or refresh?
CBS.log (txt file)
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Oct 22, 2013
It's only been two days since I got windows 8 Pro on my alienware. Recently I force shut down because it was not shutting down. And when I open it today it gives an error message saying that Automatic repair could not fix the problem.
The error code is: "D:WINDOWSSystem32LogfilesSrtSrtTrail.txt
I have tried everything. I have used command prompt and the following commands have also been tried.
bootrec/fixMMR
bootrec/fixboot
bootrec/rebuildbcd
chkdsk/r c:
chkdsk/r d:
Nothing has worked so far. I have tried everything except a fresh installation of windows. I have already taken a backup previously. I am a little apprehensive about formatting again.
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Jan 11, 2014
I recently upgraded to 8.1 (mistake) and have been having issues with my harddrive. Just today, I restarted my computer only to get a "windows failed to start" message. I went into the recovery options, and attemped a system restore (didnt work), system refresh (recovery media wasn't present), and CMD commands (chkdsk) and even sfc /scannow which I can't seem to get to run, I always get the "Will start on next boot" message, which it never does. So I attempted using an ISO with the windows 8.1 professional. Tried everything I did above, and still nothing. Refresh fails with the CD, and when i try to install a new partition, it only gives me the option of upgrading (which i cant) or reinstalling everything deleting anything in the process. I don't understand why I can't install on a new partition like I did with Windows 7.
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Jan 5, 2014
I have this identical problem mentioned here : Scanning and repairing volume (?Volume...) on startup
I think it has something to do with my deleting the 'system reserved' 350mb partition when I reinstalled Windows 8. I don't want it showing in My Computer and when I go into Disk Management and give it a drive letter, this message goes away on boot. But, since I can't merge this very small partition with any other drive, I'm not sure how to not show this drive and not get the scanning message on boot up.
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Oct 28, 2013
I have a HP pavilion DV7 laptop which originally came with Windows 7 installed.
Recently I upgraded to Windows 8 and then to 8.1 but now want to ensure I have the necessary recovery capabilities in place.
I have taken a full backup when the system was at Windows 8.
Can I create a new set of recovery disks (HP cyberlink won't let me because I've already got a set made when the system was running W7)?
What should I do with the recovery partition (which I assume has a W7 image)?
Or is it sufficient to rely on a USB recovery drive and assume Windows 8 has the means to repair itself.
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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Feb 8, 2013
I had a problem where I was running UEFI with secure boot disabled and dual booting with Linux Mint which is UEFI compliant. Mint had installed Grub, Mint's boot manager but I don't like Grub so i installed rEFInd. Unlike Grub rEFInd has support for UEFI and should have worked better as a boot manager. But it gave me problems too. So I had Grub and rEFInd both installed. I could boot to both Mint and Windows but the boot managers, both Grub or rEFInd, would not show at startup like they are supposed to.
I had to boot the PC, then hit Escape getting into my options menu built into the system, hit F9 to get a list of boot options where i could then choose to boot from hard drive, cd rom, usb etc. rEFInd was in this list. Only after choosing rEFInd from here, was I able to open rEFInd and choose Windows or Mint. This is way too many steps to boot into an OS, so i thought i'd try to use the system repair disk to repair my master boot record or the EFI data that the system uses at boot under UEFI. I forgot that i had to run some additional commands under command prompt and just ran automatic repair from Advanced instead.
At this time Windows had no trouble working at all with secure boot enabled if I really needed windows to use secure boot.
It said it found but could not fix the errors. Suddenly, Windows would not boot even with secure boot enabled. I reran the tool 3 times and it didn't work so i wiped the drive and reinstalled Windows from a clean state. I really did not have errors on the system to begin with accept that the system was trying to access my boot managers in an odd manner.. although i could get everything to work.
The automatic repair option should not have made things worse, even breaking my secure boot but it did.
My point of this is to show that the repair disk tools and how they play with the EFI boot tools is buggy and it can break your system even if there is nothing wrong with Windows and it's ability to boot under secure boot. Don't trust the Repair Disk tool folks. Don't trust UEFI. Don't trust Secure Boot. Be smart. Install a clean system under Legacy Bios mode with UEFI and secure boot disabled.
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Jan 23, 2013
I have a Windows 7 / Windows 8 dual boot setup that was initially working fine. When attempting to update the graphics drivers in Windows 8 last week, something went wrong and the system crashed. Now when I attempt to boot into Windows 8, it goes into the Attempting Automated Repairs loop which never finishes, even when left running for several hours. I attempted to boot off of the Windows 8 installation CD and do a Refresh but it just errors out saying Windows could not be refreshed.
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Dec 29, 2013
I have an old desktop running windows 7 (spec below). I had a 60GB partition and figured I'd install 8.1. I downloaded 8.1, proceeded to the install and everything went fine.
Upon reboot the desktop loaded to the windows 8 icon and immediately rebooted itself, and then launched into windows 8 automatic repair (without showing OS choice beforehand).
The pc has been stuck in this loop and I cant get out of it. I've attempted to reinstall a few times but it's the same story. I ran a disk check but no problems were found.
Windows 7 runs fine and has done for years, just a little sluggish as it needs some cleaning.
Spec:
Mobo: nForce M-a
CPU: Athlon X2 3800+
GPU: GeForce 8500 GT
2GB ram
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Feb 7, 2014
Since upgrading to windows 8/8.1 x64 i have twice had this situation when during boot up windows tries automatic repair & fails , every time i restart same repair fail happens , its stuck in this cycle , neither "Refresh" or "Reset" option works , . I have to do a fresh format & install , loose all my files stored in the OS partition , I even tried to recover the files using linux boot cd but the folders were inaccessible/corrupted .
I tried every solution i could find to make it boot including Unable to refresh or reset PC after Automatic Repair fails in Windows 8 but nothing worked .
This has happened twice in the one year since i have been using Win 8 , Is there any way to avoid this from happening i future ?
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May 18, 2014
A couple days ago, I was casually playing Warframe. Tried to alt+tab out to check an IM and my screen went black. Not sure what happened as I could still hear the mouseover sounds as though Warframe were still active. Fiddled around for a few minutes and couldn't get Task Manager to come up, so I decided to just hold the power button on my laptop until it shut down. No harm done, right?
When I booted back up, Windows greeted me with a "Diagnosing Your PC" message under the normal Toshiba boot logo. After it hung there for a few seconds, it moved on to the "Attempting Repairs" screen. Didn't take long for it to decide it wasn't too happy with me for suddenly shutting it down.
Since then, I've been stuck in an auto repair loop. So far I've googled everything I could think of, but it seems my efforts were in vain. Tried putting Hiren's on a thumbdrive and booting from there, and for some reason, Windows just boots right back into the auto repair screen. I've even wiped my 1TB external and put the recovery image from my work PC on there. That didn't work either. I've gone through every thread google's given me and I feel like I'm banging my head against the wall.
I should probably note that formatting is not an option for me. I'd try installing Ubuntu on my external, but since the recovery won't even boot, I feel like that'd be in vain.
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Jan 21, 2014
How create a repair rescue disk Windows 8 to restore Registry ONLY?
''Have a new HP Envy 15t-J100. Has a Recovery Partition. I created a Boot USB stick. Fine
I recall with other Windows versions & and such you could create a repair/rescue CD that basically allowed you to restore your settings to an earlier Registry Restore Point.
Will the Recovery Manager (on USB) do this as well?
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