New HP Notebook Recovery Disk
Mar 26, 2014
I have an HP Envy notebook. bought it 3 months ago. made recovery disk (actually it's on a flash drive). Had troubles with the notebook. HP support walked me through factory reset. Twice.
Never used the flash drive. used whatever was on the computer. Whether or not to keep the recovery stuff I put on the flash drive? Just wondering if its a waste of a perfectly good flash drive, seeing as I never used it when I reset.
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May 29, 2014
I pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers
when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB
and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,
I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition
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Feb 10, 2014
My hard disk crashed. I have a recovery cd created on the time of purchase. I bought a new hard disk for this purpose. Now when I am trying to recover from the same cd it is getting stuck at 40 % showing error. I searched for this error and got something as such recovery disk can work on OEM hd. As my old hd has crashed how can I recover over there. Is there any system that dell provide me with necessary operating system so that atleast I can use my system.
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Jan 8, 2014
I have (had) a dual boot with Windows 8.1 and win7 and I was using EasyBCD to edit the boot order. Now, when I try to reboot, I get a blue screen - saying 'RECOVERY - Your PC needs to be repaired'. I have a bootable USB recovery medium for win 8 but the problem is that I can't boot to it and fix the problem because I can't access the boot menu in my BIOS. The usual F12 option to select the boot device isn't showing up no matter what I do. I read that it has something to do with Windows 8's hybrid shutdown system. Is there any way to get out of this 'hybrid shutdown' so I can once again access the boot menu?
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Aug 11, 2013
I had some problems with Ubuntu, and wanted to recover my Windows 8 MBR, so that I can boot back into it, and not a corrupted version of Grub2. Anyway, I burned an iso for the Windows 8 recovery disk, and the disk is fine since it works on another computer. However, it doesn't work on the computer I want to use it on. The recovery disk says
Code: Loading files...
And completes a loading process. Then, blue squares go along the top of the screen. However, it suddenly turns off my computer in the middle of the process. I've tried this multiple times with the same result.
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Oct 23, 2013
I am trying to get a handle on how these 2 functions are related. I assume the Recovery disk would be needed if you can't boot to the computer (assume the OS needs to be present) and does the Recovery disk replace the boot files that may be damaged and then after you get booted up I assume the System Image (is that is referred to as a "backup")?? would be ran to get the computer back to the working order when the Image was taken. Assume that the Recovery disk would take place of the OS installation disk if it were not available and you couldn't just reinstall the OS and so you could load the Image.
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Aug 13, 2014
After refreshing my windows 8, i noticed that my second drive i.e recovery disk (D: winretools) is no longer visible in my computer. My laptop model is Dell inspiron 15R
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Jul 18, 2014
HP 15-d005TU
-3rd Generation Intel Core i3-3110M Processor (2.4 GHz)
-500GB Hard Drive Toshiba MQ01ABF050
-4096MB DDR3 SDRAM
-DVD Optical drive hp DVDRAM GU90N
-Windows 8.1 64bit
On delivery it had 9 Windows updates installed ( 8, dated Nov 13 and the last one dated 07 Mar 2014, perhaps just before it left the factory). My first priority was to update Windows. A total of 78 updates including the last major Windows 8.1 update 1 akin to a Service Pack - KB2919335 and all this took a lot of time. All updates went on well with no problems.
Now I find that Windows Disk Management lists two OEM recovery partitions D: ( What it was earlier, I did not notice but I presume it was showing one correctly since any abnormality would have caught my attention.)
Diskpart lists all the partitions correctly. And so also bootice. Now what is causing this and how do I fix it?
I find there is a Intel Manageability Firmware Recovery Agent - [URL] .... My own guess is some Intel driver/firmware may be causing it. As I said it is only a guess. I tried the update with it but so far Intel servers could not be reached though my internet connection is OK.
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Dec 14, 2013
Basically, I upgraded from windows 8 to 8.1 a few weeks ago and since I could barely run any games, they have compatibility issues and all sorts.
I tried updating my drivers, it says they're all up to date I spent countless hours looking for solutions on how to downgrade All the solutions require me to have a disk, but I lost it I also looked up on how to set it back to it's factory setting, but it doesn't work
I was told to press F8 or F9 (can't remember at them moment) as soon as the computer turns on until the recovery screen pops up, but it never does.
I'm using an Alienware x51. Is it even possible to reset my computer without the disk? if not, then where can i get another disk that came with the computer?
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Jan 9, 2014
Can I delete / merge the Recovery Partition into the EFI System Partition?
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Dec 31, 2012
I decided that I should, create a System Recovery DVD for my new computer. However when I try and do it I only get the option to create a recovery USB Drive.
I did that but I'd still like to make a DVD disk.
Ps. I see that my system recovery USB drive has an empty folder called Sources. If I was to place a backup of my C: drive in that folder would it be automatically accessible and usable from the DVD drive?
Hmmm, I can't seem to find a way to use Windows to create a backup of my C: drive either.
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Mar 20, 2013
I have a DV6T with Win 8 (Can't boot to any recovery disk; infinite crash loop - HP Support Forum - 2490191).
Windows told me that there was some corruption on the hard drive, and to reboot so it could solve the problem before losing any data.
Now I am in an infinite crash loop. It will try to boot windows, but just as soon as the first dot of the spinny wheel from the windows loading screen loads, it crashes. On the next boot, it said it's preparing to repair. Crashes again. Repeat...
I tried to boot into the HP recovery environment with F11. Looks like it just skips it and tries to boot Windows. Crashes.
I put in a Win 8 DVD, and try to boot off the DVD. I press a key at the "press any key to boot from DVD" prompt. I hear the DVD seek for a bit. Then it seems like it gives up and tries to boot Windows from the hard disk. Crashes.
I tried creating a Windows 8 recovery disk on USB from another Win 8 machine. Same drill.
I brought it into my office and tried a network boot to a recovery environment. I watched the loading bar, and when it reached the end, it crashed.
I'm stumped as to why it can't even boot to external media! The two things I've been able to boot into have been HP's onboard diagnostics (full, extended suite passed) and memtest86 (which passed).
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Jan 20, 2014
I have an HP Envy with a recovery partition. I did indeed create a dedicated USB drive that copied the recovery partition from the partition on the hard drive that shipped with the unit.
I wanted to create a restore registry type of system repair disk as you could in Windows 7. However even though I read that the option should appear in the Recovery Options that says: Create a Systems Repair Disk with a CD or DVD (see System Repair Disc - Create in Windows 8), that option never appears.
While I do have Acronis as a backup I would like a quick bootable CD/DVD that offers a registry restore option. But perhaps that is what the recovery partition is for and when the time comes it will offer me that option, not sure (????).
Or may be there is a separate .iso I can downlaod and burn like I did for Win 7 32 bit and 64 bit.
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Sep 15, 2014
I have a dell laptop with winows 8 preinstalled on it. Soon after the purchase of my laptop I created recovery disk. It had only a single partion that time (Only C drive). Later I created a new partition 'D' from the existing space in C drive. Now my question is , can I still use the windows recovery disc that I created at the time when I had just one partition (just C drive)??
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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Mar 16, 2013
I have done the partition of HDD of my new Dell inspiron 7520 laptop and now I am not able to create a System Recovery disk nor in USB drive. System keeps on reading the disk or Drive.
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Sep 19, 2013
I recover, my recover partition, to a usb 2.0 disc, i try to recover from there, but it only show me the blue screen options, to choose language and keyboard layout, then i choose again the same driver, and same thing again, i can't pass from here, i even try to boot from the usb disc, and same thing.
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May 15, 2014
My computer is a Lenovo Y500 with windows 8. A few weeks ago I heard a friend of mine was having BSOD problems and that his computer stopped booting completely.
I brought my computer over and had a nice time, we were attempting to fix his computer by switching the hard drive out and changing his computer form windows 8 to windows 7. A USB device was used for that step. The USB device was not fully working so it was tested on the BSOD computer AND my fully working computer. His computer was fixed shortly after and began running again.
I took my computer back home and immediately noticed a slow down so I reformatted my computer.....it still seemed really choppy and laggy and froze alot. A day later I begin to get blue screens out the A$$ and eventually it comes to a Automatic repair loop. I had to order a recovery disk because my one key recovery no longer worked. I Ordered the recovery disk and bam my computer seemed to be working again after a long recovery process.
Foolishly I took my computer back to the place it seemed to work fine. Upon coming home again. I begin to notice problems and bam my computer tells me that It is in danger back up files or you may possibly lose them.
Another friend buys a new computer and he takes it to the BSOD house. Guess what he got? The BSOD he was using the flash drive used to add windows 7 to a friends computer to add windows 7 to his new laptop when it happened 6 times in a row. He recovered his computer and it seems to be working fine for now.
However my computer isn't; even after recovering it. While yes, it is moving fast and working great. The computer STILL gives me the warning that i must back up my files and what not. I also tried the CHKDSK in command prompt and it froze on 27% so I stopped it. I checked the D: and C: drives from my computer and going to properties but it said there are no problems.
The program that DOES let me know the problem still persists is the constant reminder telling me that their is a problem with the Device. Also my Intel rapid story device places an exclamation point on the HDD and says that one or more events, and data may be at risk. I do not know what to do...I feel that it is either a virus from the flash drive or possibly a Hardware problem caused by a surge in his house, but if that was true 2 of my other friends laptops would be fried as well.
It seems that this slowly happens over time each time I recover my HDD. The blue screens barely come. Its when I notice Games, and programs malfunction that the blue screen begins to show again.
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Aug 5, 2014
Brand new laptop. HP. 17e UEFI +GPT etc. Upgraded to 8.1 from 8, first thing. Then clicked on the MS, create recovery. (in blind hope of a clean 8.1 restore). Inserted (32gb stick) (later found out is illegal windows 8 version, that is not removable.) SD-extreme, 32gb. list on toms HW, as winner of all, (and is useless for this app).
So I pull out my very old SD cruiser glide, 32gb (old , slow and not win 8 cert (a good thing). Yes all 32gb extremes are mapped as HDD not removable media and is doomed. (known on all forums) but same error.
The cruiser shows up i device manager under removable media....btw i want to find out why the missing files error. I have a HDD and SSD, with latter mirrored. both the orig, HDD fails and SSD fails. same way. I parked the HDD , and run only SSD. but both fail... (my guess is , upgrades 8.0 to windows 8.1 is cause).
now the screen,
attached
How can i find the log of these errors, it's not in event viewer.. oddly. sfc/ scannow works. as does chkdsk, and restore (create) works,. and system is Fast a lightning. All HP apps works, cept there version of create disk for same reasons.
My HP create recovery now works on the GLIDE. (old very old 32gb stick i had laying about). So now I am thinking HP? blocks the MS create so you will use theirs? But I'd lilke to know this, what files are missing....
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Aug 9, 2014
I have bought a new PC/Server to be used as a media server, I have 2 x 2TB disks installed which I believe I have mirrored.
See below screenshot.
From the reading and research I have done I don't believe if one disk was to fail the other one would work, I think I may need to mirror the EFI system Partition and Recovery Partition of which I'm not too sure how to do this?
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Jan 28, 2013
Is it possible not to have the partition "recovery"?
Because if you look at the two tutorials:
- UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums
- UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
In the tutorial to install Windows 7 in UEFI, there is not that damn partition recovery, while in the tutorial for Windows 8, we can see it.
When I install Windows 7 (MBR mode), I avoid this partition "recovery" by creating a partition with a name before installation. I install the OS on it and everything is fine, no partition "recovery" But here, since one must delete all partitions, If I create a GPT disk with a partitioning tool before installing, is that it might be appropriate?
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Apr 28, 2014
So my notebook refuses to boot, so I decided this:
I'll move all the files I want from my notebook to my pc and then do a clean reinstall of windows.
This is my process and I'm going to do and I want to know if I missed anything:
1) write down cdkey ( is there a text file somewhere? last I checked the registry and command prompt it shows us empty)
1.5) change the boot settings
2) boot from cd with the linux live cd knoppix
3) buy a bridged usb cable
4) install driver for cable on both computers (stuffed can be installed even though I boot from a cd right?)
5) copy files over
5) download windows 8
6) burn to cd
7) do a clean install using the custom option.
8) install bridged usb cable software on new windows
9) transfer back data.
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Jan 29, 2013
i brought an HP Pavilion G6 and it comes with an GUID partition table (GPT), EFI and Secure Boot. However i need an MBR partition table, so i tried disk managerment but the option "convert to mbr" is greyed out and when i run the "diskpart - list disk - select disk 0 - convert mbr" i get an error "cannot convert a partition which has a pagefile on it" (disabling the pagefile didn t worked).
I guess my only other option is to format it, but the notepad comes with an lincesed Windows 8 which i dont wont to loose. So what are my options? I dont ave the CDs, as it s HP packet.
Update:I ve successfully formatted my Notebook. All i had to do is enter legacy mode, disable secure boot and boot from the Windows 7 DVD. So if you ave no intention using Win 8 it won t be a problem to "downgrade" in an UEFI/EFI System.
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Jun 20, 2014
If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?
My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.
He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.
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Jan 22, 2013
I have hp notebook with windows 8 OS. When I plugged in the charger the display totally disappears and the screen has black for only 1, 2 seconds. And the same situation is when i removed the charger. But this is not happened when i was using windows 7. Is this a problem or a feature of windows 8.
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Nov 24, 2012
I have a MSI 780dxr w/ a i7 and an Nvidia 570m (3gig) and playing some games the rig just shuts off. The fan is working like it always did before I upgraded from 7 to 8, and the turbo boost for the fan works as well
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Dec 3, 2013
So this morning my dad went to power off his ASUS K55N Notebook, and it didn't turn off correctly, the screen went black, but the system stayed powered on (had to perform a hard shutdown). He didn't perform any Windows Update(s) or install new drivers prior to this, he didn't change anything, and just now it did the same thing.
the Notebook was performing perfectly fine before today.
Attached is the .zip generated by the SF Diagnostic Tool.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Apr 27, 2014
I purchased a new notebook and it has Office 2014 installed.. I was using Outlook on my old notebook, is there a way to migrate my account/folders/emails to my new notebook? I want to just pick right up where I left off, not have everything 'archived' and start new or anything..
Do I just copy the PST files over?
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Sep 15, 2014
I have a MSI cx640dx notebook the core i3 version and it came with windows 7 installed on it,I replaced it with windows 8.1 pro with media center and everything was fine,but when I installed the intel graphics drivers (either from windows updates or manually) it started to give me a blank screen on restart so I have to pres the power button to make the system go to sleep and start it again to get my screen back (this happens on every restart) but when I shut down and start normally that doesn't happen
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Jun 9, 2014
I have a software on my notebook called Lenovo Energy Management, and there's 2 battery mode available, the one is "Maximum Battery Life" and the other is "Optimized Battery Health" so I choose "Optimized Battery Health" mode, and leaving my notebook while it is charging for about 5 hours.
When I am go back home, I saw that my battery is stay on 60% and it say "Plugged in, not charging". It won't charge the battery higher than 60%, so I guess the battery is limited to 60% from it's full capacity. The question is, is it safe for the battery if I leave the notebook while it is charging for more than 5 hours even the battery capacity is limited?
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