Won't Boot After Disaster Recovery With Genie?
Mar 20, 2012
So I did a disaster recovery with Genie Backup Manager and now Windows will not boot.I get the following bugcheck error: 0xc000021a. The message was something like: "failed to verify a Knowndll".Sfc may be able to fix the issue, but I can't use it because "a repair is pending".I can't find any crash dumps either, even though I get a BSOD.I'm using Windows 7 Ultimate x64. I can get more exact error messages later if needed.-- EDIT --The exact error on the BSOD is:"STOP: c000021a {Fatal System Error}The verification of a KnownDLL failed.System process terminated unexpectedly witha status value of 0xc0000020 (0x009f8860 0x00000000).
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Feb 3, 2011
My 160 GB Win7 drive on my laptop failed (single partition), but thankfully I had a backup that I created on a 750 GB drive using EASUS Partition Master COPY. The backup drive is FULLY BOOTABLE, I've been booting into Windows 7 from an eSata external interface with no issues. It has a partition with my backed up Win7 installation and the rest is just unallocated space.
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May 15, 2012
Win 7 Pro, Core i7, GB drives. Need to BU WORD documents and photos, soon digital camcorder films. Used Genie8 for years happily as the BU images on EHD can be read in clear. Then it stopped being able to save to follow on optical disks. Come to end of life. The company has been splendid in support too. Bought Genie Timeline Pro 2012 on trust but it is chalk and cheese, wildy different and not for me. Took all night to BU initially, etc. Incredibly if the EHD is not left connected all the time, it keeps on doing BU on the machine it's self! Now what is the point of BU on a machine that can be stolen or destroyed in a fire etc. ?
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Jun 23, 2012
I've gotten to the point where I need to just reinstall windows completely on my Asus G74SX (too many problems, I want to start fresh.). I encounter an error 1029 with Asus's recovery disks that I made when I had windows working: it says it is recovering all the way to 100% then doesnt work. I am in the process of trying it again so I'll see if it actually managed to wipe my hard drive like it said it was doing, and maybe if it did actually work and reinstall windows.However, I'd like to be able to get into the recovery partition because I would prefer restoring it with Asus as they recommend me to. However, when I hit F9, their target to get there, it doesn't do anything and just reloads the boot screen, with the Asus logo on it. I don't have an actual Wndows recovery CD so that's not an option, and at this point since my hard drive has likely been wiped by these recovery DVDs, I don't think going into Ubuntu and fixing the MBR will do me much good anymore.It may be worth noting that before I last restarted, I marked the Windows partition as active because of a tutorial here, making it so that recovery partition isn't active anymore.
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Nov 2, 2012
Every time I boot my computer, it come up loading files, the open the boot recovery mode. If I leave it, it says that it fix one error, then it restarts and does the same again. The error was that it the boot.ini was missing. So I booted it up with ubuntu, and created an empty boot.ini file, then booted the minitool partition wizard (Partition Wizard Bootable CD allows user to manage partition directly with partition manager bootable CD.) and configured the boot.ini. But still no luck. It's booting into recovery mode because that is the first partition.
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Jun 22, 2011
The original problem was that the Windows 7 boot manager had gotten installed on a different drive (M: ) than the main installation drive (C: ), and I wanted to move it from M: to C: .One posted fix involved, among other things, declaring C: to be Active and M: not to be active anymore. Getting C: to be Active was not so hard. Getting M: to be inactive involved diskpart. Both C: and M: are in the BIOS, and I moved C: to come before M:. This change in itself was not a problem -- I could still boot at this point (but it was still from M: ).Since the diskpart change, I can't boot at all. I've tried booting from my rescue CD (Award 6.00PG BIOS), and I get as far as "Booting from CD/DVD: Press any key to continue". Whether I do or not, I next get to "Windows Boot Manager: Windows failed to start..." The keyboard is dead at this point. Since it's the WINDOWS Boot Manager, something must get read either from the CD or from the C: hard disk. The file with the problem is stated as /Boot/BCD.It's not clear to me whether the diskpart caused a problem with the rescue -- I guess not. But at any rate, my simple problem now is: How to I boot from the rescue CD? I've tried rescue CDs made at two different Windows 7 computers, and also the original Windows 7 (upgrade) installation DVD.
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Jun 20, 2012
My sister just got a new laptop with 7, then accidentally installed a friend's version of 7 on top of it, thinking it was Microsoft Office. I'm trying to restore to factory settings so she doesn't lose all the software that came with the computer.
I know the recovery partition is on the computer (I made it appear by assigning it a drive letter). But I cannot boot from it (or whatever I need to do to access it).
I have tried the following:
1) Advanced Boot Options -> Repair -> System Image Recovery: no system image
-> System Restore: no restore point
2) all possible F# keys at startup, including F10 which got me to Edit Boot Options, which seemed hopeful because it named the partition number, 3, but did not allow me to change it (the recovery partition is 2).
3) F2 -> setup (nothing there)
4) burning an iso of Windows 7 recovery disc, which just gave me the same repair tool as in the 1st attempt.
5) setting the recovery partition as "active" (in fact, I think it was already active).
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Oct 13, 2012
just installed free macrium Windows 7 64 bit backup. created image bu on external hd. created both pe and linux recovery cds. inserted cd, shut down system; turned on system, no boot from either cd; windows came up normally.
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Jun 27, 2012
i have a acer aspire 5745G . 4 gb ram and 500 gb hdd. my windows 7 home premium edition had crashed and was unable to boot. plus my whole hard disk was FOrmatted .."including the windows recovery partition."..
i have made the recovery cds and i am desperatly trying to boot from the cds but when i insert the recovery cd nothing opens..i.e. it is not booting. i have checked the boot order and everythng else.. somehow not able to install windows. my harddsk has no O.S. now.. i need to start y laptop.. what do i do ..why isnt my recovery disk booting(it used to boot esrlier). is it because the recovery partition was erased..??
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Apr 22, 2012
5742 won't boot after recovery
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Apr 22, 2012
5742 wont boot after recovery
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May 1, 2012
I received recovery discs from acer. First I deleted the 100 mb partition as per acer and ran the recovery. It finished and the system rebooted however I received the following boot error msg: Windows boot mgr.Windows failed to start. A recent hardware or software change may be the cause.
1. Insert your windows install disc and restart.
2. choose your language settings and click "next".
3. Click "repair your computer"
File BootBCD
Status: 0xc0000225
Info: an error occurred while attempting to read the boot configuration data.
It is my understanding from acer that windows 7 is re-installed from the recovery discs. Don't understand why this msg. Dont have any windows 7 discs. The acer logo does come up after boot but goes directly to the screen with the above info.
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Dec 24, 2012
My last windows update went haywire and left me unbootable. I ran a live linux distro off an SD card to retrieve my HDD data, then decided it was time for a reformat/fresh windows 7 install. However, the factory reset process in my Gateway laptop failed a couple of times, and then the third try I would get stuck at a bootloader error and was thoroughly screwed.So I burned a Windows 7 Home Premium x64 (correct) cd to an SD card and used that to boot, formatted the HDD and installed a fresh clean Windows 7.Unfortunately the sticker on my laptop is worn out and while it's 99% legible Windows isn't accepting it. I went into trial mode, and realized I was also missing a ton of drivers and whatnot.I know that installing through the recovery partition, while full of bloatware, I get my Windows product key and proper activation, as well as all the drivers and stuff I need.... F8 into startup repair doesn't help, and instead starts a recovery process on C:, not X:.When I try Gateway's alt-F10 keysmosh it stops halfway through "loading files" and I get "An unexpected I/O error has occurred," 0xc00000e9
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Oct 5, 2011
I did the stuff that is listed below, but first, my issue and a yes or no question: If I boot windows, without the Linux CD in, it shows me the "Windows Error Recovery" if I hit start windows normally, it starts loading the windows 7 screen, half way through the Windows Logo, it freezes, then brings me back to the windows error recovery, so I tried "Launch startup repair" it then brought me to a "Windows boot manager" and says 1. Insert your windows installation disc and restart, 2 choose your language settings and then click "next" 3 click repair computer.
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Sep 10, 2011
I have a laptop that will not boot up, It comes up with windows error recovery, and gives the option to launch startup repair. When I select startup repair, it shows a screen that says it is loading files, but then it only loads a black screen with the arrow. I tried booting from a recovery disc made on another windows 7 computer, same results. It will not boot past the black screen. What else can I do? It does not give me the option to boot in safe mode, and the laptop did not come with a windows 7 os disc.
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Jun 27, 2012
i have a acer aspire 5745G . 4 gb ram and 500 gb hdd.my windows 7 home premium edition had crashed and was unable to boot. plus my whole hard disk was FOrmatted .."including the windows recovery partition.".i have made the recovery cds and i am desperatly trying to boot from the cds but when i insert the recovery cd nothing opens..i.e. it is not booting. i have checked the boot order and everythng else.. somehow not able to install windows. my harddsk has no O.S. now.i need to start y laptop what do i do ..why isnt my recovery disk booting(it used to boot esrlier).is it because the recovery partition was erased.
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Nov 1, 2012
I have a laptop which until yesterday was dual boot (Windows 7 and SLES11). However I decided I would rather just use Windows with VMWare for any Linux needs. To do this I deleted the Linux partitions (OS, workspace, swap) from within Windows and used this extra space to add to my workspace partition on Windows and create a new partition for my VM's to sit.I got all this working very nicely and was happy with it until I rebooted to machine to see GRUB was still set to be the boot loader which is unable to do anything with no Linux partitions.What I do have is the Windows 7 Reinstallation DVD that came with the laptop however the DVD drive of my laptop is broken. I am currently writing this with a MacBook Pro (Mountain Lion) and so the only solution I can think of is using media oN DVD, and burning this to a bootable USB using the Mac and then setting up BIOS on the 'broken' laptop to boot from DVD. However I am not sure how to create a 'bootable' USB.
1) Can I use my Windows 7 reinstallation disc to recover Windows boot manager
2) If so can I do this via USB?
3) How could I make my USB 'bootable' using my Macbook Pro
4) What are the steps for recovering boot manager from the installation media
5) What is the more elegant way to 'delete' Linux partitions and ensure Windows Boot Manager works (I may also run into this problem with a workstation I set up in same way yesterday but have yet to reboot0
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May 1, 2012
I received recovery discs from acer. First I deleted the 100 mb partition as per acer and ran the recovery. It finished and the system rebooted however I received the following boot error msg:Windows boot mgr.Windows failed to start. A recent hardware or software change may be the cause.To fix this problem:1. Insert your windows install disc and restart.2. choose your language settings and click "next".3. Click "repair your computer"File BootBCDStatus: 0xc0000225Info: an error occurred while attempting to read the boot configuration data.It is my understanding from acer that windows 7 is re-installed from the recovery discs.Don't understand why this msg. Dont have any windows 7 discs. The acer logo does come up after boot but goes directly to the screen with the above info. Does anyone know how to fix? Please explain in laymans terms as I am not very knowledgeable in this field. Of course acer wants me to send in for paid repairs.Computer is 1 1/2 yrs. old. acer 7741z
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Jan 31, 2011
My desktop computer wont start because it says BOOTMGR is compressed how do i fix this? It also won't boot my recovery disc i dont know what to do. I burn the recovery disc to a cd and the recovery disc will not boot.
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Dec 9, 2011
My daughters ASUS K52F needed to be rebuilt to factoy specs. (I have done this before on an ACER and a GATEWAY without issues.)I started the restore and loaded each of the 4 disks when requested and it made it to 100% and I pressed on finish when requested and the computer restarted itself but then did not do anything but load the black screen with the ASUS logo.I must have missed a step but I do not know what that is.Has anyone else had this issue or know what I need to do now to get windows to boot/load?
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Dec 12, 2011
So I've been trying to solve this since it randomly started happening yesterday, but to no avail. I have a Samsung Q430 Intel i5 with Windows 7 x64 Home Premium (SP1), and the computer randomly started to lag, so I restarted it. It logged in successfully the first few times, but became extremely laggy after login, until it froze up completely each time. I then tried the recovery CD, and it worked the first time, but nothing changed, and it was still laggy. However, the computer could not even get past the black loading screen anymore, and began on a continuous reboot cycle, each time ending with a flash of a BSOD that I couldn't catch. It restarts to two options: Launch startup repair or Start windows normally, both of which end up freezing and restarting.I have tried:-Safe Mode (worked first time, but was laggy, and now it just freezes during loading)-Last Known good configuration (nothing happened)-Recovery CD (becomes stuck while trying to find the OS, says "Drive E: 0 bytes, windows 7 and never finishes loading)-Installation CD (stuck at entering setup screen)The only thing that really works is the Ubuntu Live CD.
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Dec 23, 2011
I was in the middle of reinstalling Windows 7 and the power went out. The computer Dell Inspiron 1440 is caught in a continuous loop. I have 3 options to choose from when I power up the computer:
Windows 7
Windows RollBack and
Another Windows 7.
Regardless of what option I choose (I tried all 3) it goes to a second screen where I have 2 options: Launch Start up repair or start windows normally. Regardless of which of those options I choose it goes back to the first 3 choices (Windows 7 Windows Roll setup rollback or Windows 7). I can't make any progress. I have tried booting from safe mode (F8) and it still will not boot. It blinks safe mode for a few seconds then reboots and goes through the same continuous loop.
I am trying to boot from the CD; I am using an external CD drive as the internal drive does not work properly. The boot sequence it set to the CD drive first. I have tried everything I can think of and I have been searching the internet for days and I cannot figure out how to get this system back up. I do not care if I lose everything on the drive. MI have all the discs from Dell.
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Oct 25, 2012
My Zenbook crashed yesterday when I clicked OK to a "LiveUpdate" pop-up on my desktop. Guess it was from Asus but I'm not sure, as the pop-up didn't contain any text...
When I boot it gets to the (pulsating) Windows logo - after that I just get a black screen with a movable cursor.
None of the safe modes works - just black screens with "safe mode" written in every corner.
I've made a bootable USB with Windows 7, and that boots up fine to the install/recovery mode - sometimes. Sometimes it doesn't get that far, it just goes to the black screen even though I'm certain it boots from the USB. Weird.
Anyway, the recovery mode can't find any system images, and I can't see the SSD when I try the 'load the drivers' option. HOWEVER, the harddrive DOES show up in the BIOS, but only IF the USB is in the machine?
I have an option to reinstall Windows (I think...), but I would very much like to safe some files before the drive is formatted...
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Mar 9, 2012
I'm frankly not that familiar with Windows 7. Also, this isn't a computer that I used, so I'm not familiar with what exactly was happening, if anything, before the situation it's in now.My friend has the following system:Gateway NV7915uIntel Core i3 330M 2.13Ghz500 GB SATA HDD4 GB DDR3 SDRAMWindows 7 Home Premium 64 BitOn Start Windows Normally, it just freezes on "Starting Windows" I have left it like this for days with no progress.On Launch Startup Repair, "Windows is loading files..." OK Then when "Starting Windows" appears, BSOD:DRIVE_IRQL_NOT_LESS_OR_EQUALSTOP: 0x000000D1On Safe Mode, BSOD at classpnp.sys:PAGE_FAULT_IN_NONPAGED_AREASTOP: 0x00000050On Debug Kernel, freezes on "Starting Windows"On Windows Home Premium 64-Bit Recovery Disc (I downloaded this, I did not make it from this system, the owner never did this), Windows Setup [EMS Enabled].... "Windows is loading files..." OK, Progress bar moves a bit and then:STOP: c00021a {Fatal System Error}The initial session process or system process terminated unexpectedly with a status of 0x00000000The system has been shut down.
If I use a Retail Windows 7 Disc, "Windows is loading files" OK, then "Starting Windows" the logo forms, and boom:STOP: 0x0000008EI took the HDD out of this system and popped it in my tower. I ran a virus scan (as expected, nothing found), ran an Advanced System Care 5 scan/cleanup. Then I ran a Check Disk (Checked - Automatically fix file system errors and Checked Scan for and attempt recovery of bad sectors), finished fine. no issues.All files are accessible and everything seems fine on the HDD when it's a slave in my tower.So at this point, since I cannot boot into any form of Windows or repair or command prompt that I am aware of, what can I do?
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May 2, 2012
however, this time, he is away and is unable to help me. So I try to do the same thing, I run start up repair, and it says problems can't be solved automatically, I clicked on details, it shows that a problem signature is CorruptFile.This time, theres no BSOD, but it kept leading me to the Start up recovery page (the one with sys restore, restore system using image etc and command prompt). I tried running safe mode, as well as safe mode with networking, last known good config, ran all the options on system recovery/system restore. It seems like the only option i have left is use the command prompt to fix the problem. I lost the windows installation CD, so some of the commands such as bootrec.exe is in vain. I don't really know what i'm doing any way when I use the command prompt. As a last resort, I'm willing to reinstall my comp, what do i do so that i can save some files? also is it possible that I download the reinstallation file since I lost the original one?
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Oct 13, 2012
I have a Toshiba laptop in which I installed my copy of Windows 7. Recently, it has not been able to boot: it just restarts when trying to. I tried the typical things:booting to safe mode, etc. but they all do the same. So I tried to sin the System Recovery Options, first from the Advanced Boot Options menu and then directly from my Windows 7 disk. In all these cases, the program gets stuck after selecting the "Repair Your Computer" option, as in this picture:The mouse keeps working fine, but all I can see is the background image, and no window pops up. I know that it is supposed to prompt me to select my windows installation, but that window never comes up. A similar thing happens when I try to install windows instead. It just never gets to the next step.Is there anything that anyone can think of that I could do to solve this problem?
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Sep 23, 2009
After I turned off my computer just like that without shutting down, the boot up got very slow.
I checked the event log and found a certain event that takes 16 seconds before it continues, causing the "Starting Windows" screen to stall quite a while before the colorfull balls appear. I have no idea what that does. Any ideas?
The error says:
Windows (3996) Windows: The database engine is initiating recovery steps.
Source: ESENT
EventIS: 300
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Apr 27, 2012
Ordered recovery cds from acer. Had to delete 100 mb partition to make it work. Said recovery successful except when computer re-booted. Error msg came up: "An error occured while attempting to read the boot configuration data."File BootBCD Status: Oxc0000225.It also said to fix problem insert my windows install disk.Choose your language settings and click next.Click "Repair your computer".I dont have windows install disks. There are none on internet to download. I thought system recovery installed all this. Can someone help to get this booted up and running.
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Dec 23, 2012
I usually consider myself having some idea about computers but this things is out of my league. [code] My computer has been getting BSOD'S for several days after installing java 7 update 8.I somehow managed to get system back on it's track for few times with cd/usb booting but now, when i start it i just get a black screen no beeps at all and back, gpu and cpu fans are working on max.Tried reseting bios with clr cmos button and taking the bios battery out but nothing helps.I thought it could be hardware error and as there was black screen i suspected the gpu which was making problems before the fan came off so I replaced it with accelero l2 pro.I don't think it's the mobo problem because when i remove both ram sticks i get like 8 beeps until it restarts and everything repeats.But on the other hand how could it be hardware problem if comp autorecovered bios.I also thought about flashing the bios but the boot is set to floppy so i am not sure how would that work out.
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active"... I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart" ... I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message. I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc.
I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "FACTORY IMAGE" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active"... I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart" ... I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message. I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc.I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "FACTORY IMAGE" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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