Windows 7 Cannot Boot System Recovery Options?
Oct 13, 2012
I have a Toshiba laptop in which I installed my copy of Windows 7. Recently, it has not been able to boot: it just restarts when trying to. I tried the typical things:booting to safe mode, etc. but they all do the same. So I tried to sin the System Recovery Options, first from the Advanced Boot Options menu and then directly from my Windows 7 disk. In all these cases, the program gets stuck after selecting the "Repair Your Computer" option, as in this picture:The mouse keeps working fine, but all I can see is the background image, and no window pops up. I know that it is supposed to prompt me to select my windows installation, but that window never comes up. A similar thing happens when I try to install windows instead. It just never gets to the next step.Is there anything that anyone can think of that I could do to solve this problem?
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Dec 16, 2009
Yesterday I installed Windows 7 on my computer and everything worked perfect the internet, music, etc... The problem is that when i resterted some screen said: System Recovery Options and I couldn't use the computer so installed W-7 again but now I'm afraid to shut down my computer because I don't want to re-install it again and again. What can I do to no get the System recovery options screen. My computer is a Gateway.
This is what the System Recovery Options screen says:
1. Select language
2. Select an [COLOR=#0072bc !important][COLOR=#0072bc !important]operating [COLOR=#0072bc !important]system[/COLOR][/COLOR][/COLOR] to repair and click Next. (I clicked Windows 7)
3. Password
4. (Then the screen) SYSTEM RECOVERY OPTIONS which includes the options of doing Startup Repair, System Restore, Windows Complete PC Restore, Windows Memory Diagnostic Tool, [COLOR=#0072bc !important][COLOR=#0072bc !important]Command [COLOR=#0072bc !important]Prompt[/COLOR][/COLOR][/COLOR], Recovery Manager.
I've done it 3 times and it doesn't work. and I'm getting tired of re-installing.
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Dec 3, 2012
Iam victor and i see in the laptop system recovery options with the username lucas and i have to write the password
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May 2, 2012
however, this time, he is away and is unable to help me. So I try to do the same thing, I run start up repair, and it says problems can't be solved automatically, I clicked on details, it shows that a problem signature is CorruptFile.This time, theres no BSOD, but it kept leading me to the Start up recovery page (the one with sys restore, restore system using image etc and command prompt). I tried running safe mode, as well as safe mode with networking, last known good config, ran all the options on system recovery/system restore. It seems like the only option i have left is use the command prompt to fix the problem. I lost the windows installation CD, so some of the commands such as bootrec.exe is in vain. I don't really know what i'm doing any way when I use the command prompt. As a last resort, I'm willing to reinstall my comp, what do i do so that i can save some files? also is it possible that I download the reinstallation file since I lost the original one?
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Nov 25, 2008
How to Boot to the System Recovery Options in Windows 7 ?
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Dec 16, 2012
I'm having trouble with my windows installation. It seems windows installation was corrupted. I get the following when I boot (this is a summary):
Windows failed to start. . .
Insert an installation disc [and repair your computer]...
File: EFIMicrosoftBootBCD
Status: 0xc000000f
Info: An error occurred while attempting to read the boot configuration data.
However, the big problem starts here: the recovery options in the windows installation disc don't work. It just says it's not compatible with my version of windows (even though I know it must be, since that was the disc I installed from). How can I repair my windows installation? Could I connect my corrupt hard drive to another computer and do it through there?
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Sep 10, 2012
I had first installed Windows Vista Ultimate x64 on a unpartitioned 640GB drive. I then partitioned my other 320GB drive to install two things:
A FAT32 30GB partition of Windows XP Home
A NTFS 160GB partition of Windows 7 Home Premium x64
The remaining space (around 108GB) was left unpartitioned I then decided to uninstall Windows Vista. So I opened up EasyBCD and deleted the entry, then deleted the partition (this was after backing up all files.) So I erased the partition. When I went to start up Windows 7 I got an error code saying:
File: windowssystem32winload.exe
Status: 0xc0000428
Info: WIndows cannot verify the digital signature for this file.
It tells me that I can either use the recovery tool with the Windows 7 disc or press F8 to temporarily disable the driver signature enforcement. The problem is that F8 doesn't work (if I go back and press F8, I get the same error screen) and when I put in the Windows 7 disc and boot up from it, none of my OS entries show up in the recovery console. Now because I have a multiboot system, I can boot into XP fine. It's just the Windows 7 entry that produces the error message.So I'm stuck. I've been searching around for days and everyone either says to use the disc (which doesn't work) or to reinstall Windows (which I would prefer not to do because I can't find another key and don't want to use another Key for Office 2010). Some more info, when I boot into Ubuntu live usb, all the partitions are present and all the files in Windows 7 are present including winload.exe on the Win 7 partition.
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Sep 30, 2012
What is the user name and password for systems recovery options
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Sep 20, 2011
I am helping a friend with her Windows 7 laptop which crashed this evening. Startup repair has tried several times but still cannot fix the problem. System Restore fails as well despite trying numerous restore points.The log show that a root cause was found:
Boot critical file
C:CI.dll is corrupt
She has important personal data on this system so a fresh OS install is not an option yet.THis will be a good learning experience for me as I am looking into starting my own computer repair business. I'm not quite sure how to proceed with this. What should I do from here? Do I need to remove her HD and use a data recovery app on a separate system to recover her files, then reinstall Windows 7?
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Jul 29, 2012
Everytime i try to boot up my pc, it automatically goes to the system recovery options menu.No matter what i do, if i restart it comes straight back to this screen. ive tried sytstem restoring numerous times, tried booting in safe mode. But no matter what its the same outcome
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Sep 1, 2012
Problem 1: Computer wont boot past logo screen
Problem 2:System Recovery Options window doesn't appear. The little box with command prompt, startup repair, etc doesn't come up at all. Tried 2 separate repair disk and repair your computer in the advance boot options list, still no luck, pc still wont boot and recovery options are still not appearing on screen. Also I have waited over an hour for it to show.
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Jun 2, 2012
Is there any way I can create a shortcut (or file) to reboot the pc straight into the System Recovery (F8) menu.
I've been able to create one for the Windows 8 PR (in virtualbox) not sure if I can do this in Windows 7 though.
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active"... I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart" ... I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message. I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc.
I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "FACTORY IMAGE" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active"... I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart" ... I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message. I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc.I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "FACTORY IMAGE" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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May 18, 2011
2 Days ago my desktop running windows 7 ultimate 64- bits suddenly crashed, showing nothing but a black screen a bit less than a minute after starting up a game. A few seconds later my computer automatically rebooted and the repair tool launched. After it was done I took a look at the report and all it could find that was broken was ci.dll, the same as in previously mentioned topic. I ran CHKDSK and scf /scannow after that, but they couldnt fix anything or find any bad sectors. I could not boot windows unless i disabled driver signing as well, however I never get any BSOD's. My system is also a bit slower as well, but not that slow. After looking at the previously mentioned topic i downloaded FRTS64 and ran it as well, I've attached the log. (No, I did not run the code that you warned not to use on a different system and on a different machine )I'm also experiencing the same browser issues. When i enter an invalid URL I'm being forwarded to the url... website, my ISP. Also the first two times I tried to open my browser nothing happened. I waited about 15 seconds, tried again and then it opened.
I think it might be a virus as well, im using P2P a lot as well though i havent downloaded anything weird in a long while. My last 100-ish downloads (all fansubs for 2 anime series) have all come from the same site which i trust. however i did recently download a patch for a game, but that came from a site that is also used very frequently, and i havent heard of anything similar from friends/friendly gamers who downloaded the same patch.
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active". I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart". I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message.
I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc. I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "Factory Image" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active"... I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart" ... I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message. I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc.
I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "FACTORY IMAGE" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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Dec 17, 2011
I recently created a new partition with 200GB of space on my Windows 7 64bit (HP Elite) PC system. I installed Windows XP Professional on that new partition (trying to create dual OS). After Windows XP was installed, I was unable to find "Windows 7" as a boot option under "Startup and Recovery"... I could only see Windows XP Professional. I went to Disk Management and right clicked on the partition where my Windows 7 OS was under, and chose "Make partition active"... I got a warning system MAY not be able to boot, but I chose to proceed anyways. I tried restarting and got an error "BOOTMGR is missing / Press Ctrl+Alt+Del to restart" ... I tried pressing F11 after restarting to get into "System Recovery" but it would go directly to the error message. I was still be able to access everything else during boot except "System Recovery" such as BIOS, etc.
I re-installed Windows XP Professional on the same partition... and was now able to get into the Windows XP Pro OS again. I'm still unable to access "System Recovery" when booting. F11 option is being bypassed and going directly into XP OS. This is my first concern, how do I get "System Recovery" to get working again? It used to work before as I re-installed Windows 7 couple of months ago. I can still see "FACTORY IMAGE" drive in My Computer (could be on a different drive letter than before). And second, how do I boot to my original Windows 7 OS (C-drive seems intact and all Win-7 system files are there)?
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Jul 16, 2011
Just received my new Dell Inspiron 620 yesterday and am working thru setup options. One of the first things on my list is making sure I have the appropriate repair/recovery prep in hand for the inevitable All that came with the pc was a Drivers and Utilities cd.So far, I have created a Repair Disk...do I also want/need to create a System Image?I've only created the Administrator acct at this point, but will need to create at least one User acct for lovely wife (and it seems I should also be creating one for myself as well, and not using the Admin acct, from some things I've read).
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Sep 24, 2010
How to Load SATA Drivers in Windows System Recovery Options ?
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Aug 10, 2012
I had a file recovery malware infection that i first cleaned with malwarebytes antimalware. Then i ran hitman pro and then it said it would delete a volume boot record and to restart pc.
When i restarted pc it wont boot up now. It says a disk read error has occured press ctrl alt del to restart. I cant even restart with ctrl alt del.
I tried to do a system restore but there are no restore points shown. That file recovery malware hid a lot of files i think and it seems like the main disk drive is now drive H.
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Jul 22, 2012
I have a brand new Windows 7 64bit build with a clean install from an Upgrade CD and noticed in BIOS that my 1st boot device must be "Windows Boot Manager" or it asks for the CD. I only have 1 storage device (SSD) in the system and when I look under Disk Management in windows, it shows a 100MB "EFI System Partition" in addition to the primary partition (which is labeled "Boot, Crash Dump, and Primary Partition" - so it seems to have the boot files on it).
My components are:
Intel i5 3570K
Gigabyte Z77-DS3H mainboard
16GB Crucial Ballistix
Intel 520 180GB SSD
LG BD optical drive
GTX 560ti
As I only have the one non-optical storage device I did not set any partition parameters at install. I Attempted to do a Startup Repair with the windows disc to maybe try and delete the EFI partition and got the "... System Recovery Options is incompatible with the version you are trying to repair" error. Not sure what that is. If Disk Management shows a healthy partition with "Boot" listed as being contained, why can I not select the SSD as boot device #1? I can boot perfectly fine with the Windows Boot Manager listed as boot device #1 and the SSD as #2, however it's not ideal.
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Feb 3, 2012
Recently my computer has been unable to boot to my login screen. It continually reboots regardless of what type of start up I select (ie. safe mode, sade mode with command prompt, last known good setting, etc.).I recently scanned my desktop computer and received an HD521-2W SMART error. After doing a little research, I figured that there's pretty much nothing I can do and the hard drive is on its final stretch. However, what are my options of recovering my data on the dying harddrive ? (keeping in mind that I can no longer boot properly to the login screen). The files I want to recover are mostly photos, a few word files, and bookmarks.
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Dec 4, 2011
A week ago my computer crashed after my dad used it. It ran a System Fix which was a virus and a program I don't remember installing. Now when it boots it has a black screen that says Windows Memory Error and gives two options, Start Windows Recovery or Start Windows Normally. When he realized what he had done he tried the recovery tool first. It had a Windows is Loading files bar that didn't move at all so he left it on all night. It never moved, so he tried option 2 it brought up the 5 Recovery tools none of them did anything helpful. We tried using safe mode, it doesn't work either, brings back to useless Windows Recovery tools. We went out and Bought an OEM since the person we bought this from forgot to give us the Install Discs, We got to Repair Your Computer option below Install, it said our version of windows wasn't the right version for the OEM so it was a waste of $200. Now I am stuck and out of ideas. I've hooked the harddrives up to our old Windows XP and virus scanned, check disced, and backed up them. how to recover and repair without reformatting/wiping the HDD?
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Feb 24, 2012
So I put in the recover disk but my OS isn't on the list to select to repair or restore
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Jun 7, 2012
I've been going in circles for a year now....I completed HP Min Image restore and backed up everything I could. I cannot install HP hardware and windows is partially functional on surface installs updates but errors before can be set up.I've tried to follow step by step many different options which isnt easy since I am always missing a piece of the puzzle. Now I still have recovery partition, no option to update or reactivate Windows. After ordering 2nd set of recovery discs HP tells me using the discs probably caused my problems but I'm out of warrenty and out of luck
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Nov 3, 2011
I have a Gateway T-1625 laptop. it has 2 gb of ram, 500 gb hdd, and an amd turion 64x2 processor. It came with win vista and am trying to upgrade to win7. I ran the disk, everything seemed to go fine, all the way up to setting the time and date. After the restart, it goes to "System Recovery Options" and asks for language. Next screen says "select an operating system to repair and click next. Only win vista operating systems are listed and can be repaired". My problem now is only win7 is listed. My options are to load drivers or next. I have read in a few places to load drivers, but i read them after trying to install win 7. I don't know where to look for drivers if that might be the case. If i click next, i get the "choose a recovery tool" and it states the operating system is win7 located on (C Local Disk. I have tried the startup recovery several times to no avail. When i look at the details, there are 10 problem signatures. The ones that look odd to me are the "Signature 1 SystemDisk" and "Signature 6 OsVersionMismatch". Like most idiots, i thought i could handle a simple installation and didn't bother to look for tips before hand, and now it's costing me.
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Oct 10, 2011
I bought the bleeping Dell Inspiron 560, was to rapidly tap F8 during startup to bring up the "Advanced Boot Options." I saw the guy at Best Buy do it but it did not work on my machine when I got home. I'm using Windows 7 Home Premium. The computer came without a manual or any disks.
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Dec 24, 2012
I have a laptop with broken lcd. So im using it now as desktop, connecting it to an external lcd monitor.Last night I suspected a worm and tried to boot up in safe mode by pressing F8 but couldn't make it work because windows only activate the external monitor by the time it has finished loading drivers. The result was it keeps booting into normal mode.So, I remembered there's another way to boot into safe mode by accessing boot options in msconfig...Now I'm stuck with safemode and cannot do anything because safemode doesnt enable external monitor. I know for sure that I could enter password and get into safemode but I can't tell what should I press or click to access to that msconfig windows again to return boot options to normal state.
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Jun 23, 2012
I've gotten to the point where I need to just reinstall windows completely on my Asus G74SX (too many problems, I want to start fresh.). I encounter an error 1029 with Asus's recovery disks that I made when I had windows working: it says it is recovering all the way to 100% then doesnt work. I am in the process of trying it again so I'll see if it actually managed to wipe my hard drive like it said it was doing, and maybe if it did actually work and reinstall windows.However, I'd like to be able to get into the recovery partition because I would prefer restoring it with Asus as they recommend me to. However, when I hit F9, their target to get there, it doesn't do anything and just reloads the boot screen, with the Asus logo on it. I don't have an actual Wndows recovery CD so that's not an option, and at this point since my hard drive has likely been wiped by these recovery DVDs, I don't think going into Ubuntu and fixing the MBR will do me much good anymore.It may be worth noting that before I last restarted, I marked the Windows partition as active because of a tutorial here, making it so that recovery partition isn't active anymore.
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Aug 2, 2012
Restarting pc gives me an error report saying "windows failed to start. A recent hardware or software change might be the cause" this screen appears no matter what I do. 2 options also occur on this screen, 1st being restart windows which returns to the same screen again and 2nd which is to launch startup repair which freezes on a loading screen(I've left it for ~12 hours lol). Tapping f8 opens advanced boot options but safe mode and repair you computer do nothing..as in no options or change in screens after I click..(I can't get to factory restore image)
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