Windows 7 Explorer.exe Crash/restart/crash?
Jan 21, 2013
I read through a few threads with similar topics but the issues were either not quite the same and/or resolved comparatively easily. I am trying to repair a 1.5 year-old HP Pavilion running Windows 7 Home Premium 64. This machine is used as the main office computer in a small doctor's office. In spite of my warnings, anti-virus software was not installed until it was too lateThere was a major issue about seven months ago that required another company to repairThe problem is explorer.exe will not run. Double-clicking a shortcut on the desktop, clicking the text name of a program from the Start menu, and even in the cmd results in the same response, a dialog box pops up stating windows explorer has stopped working.
windows is checking for a solution to the problem. followed by another box stating windows explorer is restarting. But the requested application never starts. I have run the Ultimate Boot CD 4 Win, replaced the hard drive and cloned all data, run numerous registry scans, malware scans and antivirus scans. Initially removing over 1500 virus/malware hits and over 1400 registry errors. But the main problem persists, explorer.exe won't open programs.
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Jul 15, 2012
I purchased a Toshiba Satellite Pro which had Windows 7 Home Premium pre-installed from the retailer. It worked perfectly, and I had no problems. However, about 4 days ago, the hard drive failed, and I lost everything. This isn't the problem however. I took the laptop to have a replacement hard drive installed, and all a reinstallation of Windows 7 Home Premium. I received the laptop back a couple of days ago, and I had no problems with set-up. I noticed however, that whenever I try to shut the laptop down, or restart it (to apply changes features, configure updates etc) the entire laptop will become unresponsive on the "Shutting Down..." screen. The little blue circle will stop spinning, and none of the Brightness buttons, Cap Lock etc will function, so I know the whole thing has become unresponsive. This forces me to press and hold the power button everytime I wish to turn the laptop off, which of course is a strain on it. I have scanned the entire thing with MalwareBytes and Microsoft Security Essentials, so I know it isn't a virus of some kind (it wouldn't be anyway, as it was acting in this way before it was even connected to the internet.)
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Sep 21, 2012
I have a new Lenovo machine with Windows 7 preloaded
I normally leave my machine in the 'sleep' option overnight. I then use the mouse to resume Windows 7. On a number of occassions I see a power saving box appear with a countdown and then the Lenovo logo appears on the screen with a Windows 7 recovery panel. I then have to re-boot the machine. I have used the help box that windows provides to 'find the cause' after the reboot, but it does not point the way to resolve the problem. I would guess that this fault appears nearly 30% of the time that I try and resume following the 'sleep' option.
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Nov 20, 2012
example: Playing Diablo III while talking with friends on mumble. The game suddenly freezes and I wait to see if it shoud come back, and it never does.So I press Ctrl-Alt-Del to close the program, and the status says "Not responding" I close the program and wait like 5-10 sec until I can see it's closed in "task manager" and i try to start the program again.This happens, the cursor shows that it's "thinking" for like 2-3 sec, then nothing happens. Same problem occurs with Skype, these are the programs im 100% sure to crash everytime.I've tried to open them all as administrator.Tried compatible modessystem recoveryStart up Repair (windows 7 feature I believe)
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Jan 6, 2010
i got a problem,everytime i put my pc to sleep,or it automatically sleeps..its crashes in one of the following ways:
1. it restarts,and a nlack screen comes p and ask if to start on safe mode or normal
2. it jus cuts off,all power,everything
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Sep 23, 2011
Windows 7 home premium. SP1
Asus K52JT laptop
AMD Radeon 6370M with HD audio
Atheron AR9285 Wirelss adapter
At my wit's end on this one. After a system crash a couple of days ago I found that my audio and wireless were disabled. Tried to restart the services but got error 1053 with wireless and error 1068 with windows audio. Have done the following: Checked for any virus malware: Macafee AV, Malwarebytes, Spysweeper and Sptbot. Nothing found.Tried starting in services on many occasions. Same issue.Installed up to date drivers. Rolled back drivers to original versions. Same problem.Ran troubleshooter in windows 7. Received notices that the services were stopped but could not be fixed.Ran windows fixes from Microsoft site with the same result as W7 troubleshooter.Downloaded copies of dll files and replaced them in win/system 32. Same problem.Ran sfc /scannow found no issues. I have my ASUS backup disk(s) so I can install the OS again but I don't want to lose the software I have already installed.
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Dec 6, 2011
My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.
I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happening earlier while the NIC/USB were acting up also, but there appear to be no logs for those. These are in fact the only logs I have, and this has happened several times.
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May 13, 2012
I have read the past posts regarding this issue and I have tried the so called hotfix that Microsoft issued regarding this issue but it did not work.
Asus G74sx
Intel i7 2670qm processor
16gb ram
Windows Ultimate 64bit version
I have done the hotfix, I have ran check disk, I have run Norton 360, I did not have this problem before the last windows update. I even tried rolling back. I got fed up and ran the recovery disk that came with my laptop, and I still have the same problem.
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Oct 27, 2011
If I click on one directory I get "Windows Explorer has stopped working". It used to be fine but crashes WE every time now. A colleague suggested right click and reset the properties, but right click causes the crash too.I can open it remotely from an XP system, and I can navigate it in a DOS box so I know the files are all still good.Disk check says "No problems".Sophos anti-virus scan finds nothing. Malwarebytes scan finds nothing.None of these crash or report corruption.
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Aug 30, 2011
I have a problem with my Windows 7. I'm using Windows 7 Ultimate 32-bit. The problem is that when I try to enter a certain folder in my external hdd explorer crashes... Can it be the size of folder? It's 524GB big... Maybe explorer can't take it? Just upgraded from Vista and I had no problems on Vista what so ever... I've tried CCleaner and other pc cleaning software.
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Oct 22, 2012
When I opened the local connection properties, or saved the settings, explorer.exe crashed.I found the fault module is netcfgx.dll, how to fix it?
Below is the application log info:
Log Name: C:UsersAdminAppDataLocalTemp
otesC4A9C8applicationProgram.evt
Source: Application Error
Date: 2012/10/20 22:55:47
Event ID: 1000
Task Category: None
[code]...
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Jun 27, 2011
first of all i have a sony laptop with 7 ultimate 64bit, the problem started when i was using convertxtodvd (software) and watching Internet videos at the same time. i was watching online videos and had converxtodvd converting a video into dvd, (for maybe 15 mins?), then the computer suddenly frozed. i turned it off figure that maybe the laptop coundn't handle that much task. i turned it back on and probelms started to show, the explorer.exe started crashing every 5 to 8 mins after the computer starts up. i tweaked it a little bit, but i ended up with no success. so i decided to reboot the whole computer, but after the installation, i receive an error message just before i get to the preference screen (the screen where u choose your computer name and such) it states, "the computer restarted unexpectedly or encounter and unexpected error. windows installation cannot proceed. to install windows click "ok" to restart the computer, and then restart the installation. but the thing is this error message appears every time and i never get to the preference screen.could it be that something is broken internally? maybe the memory is faulty? graphic card is faulty? damaged? because i also remember back that my lil brother hit the laptop (the keyboard part) a couple of times (pretty hard too).
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Apr 23, 2011
This is a really weird problem. I'm not sure it is directly related to Windows 7, but I thought I start here. I recently had to rebuild my Dell 531. New HD, Windows 7 Ultimate loaded over XP. I restored all my files from Mosy. Reloaded all the Office apps from Office 2007 Ultimate.What I just found is that there are certain Word and Excel files that if I even highlight using Explorer or try to open in the application will immediately crash the application. But, it is only certain files.There may be a dozen files in a folder and only a few will cause a crash. It doesn't take down the computer, only the application - I don't have to click on the file - only touch it. It doesn't happen on PDFs or graphic files (at least not that I found.)It gets weirder. I used FolderMatch to sync files between my Dell 531 and my Dell 9200 laptop. The very same files that I copied from the Dell 531 to the laptop do not have the problem on the laptop. The laptop is running the same version of Windows 7 and application programs as the 531.
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Jun 14, 2012
When I right-click certain folders, I Windows Explorer crashes. There's no pattern that I can see where some folders will crash Windows Explorer and others will not[CODE]
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Oct 8, 2012
my windows oftenly crash everytime i refreshes the desktop for more than 3 times or open a larger memory folder.(eg. documents or the C:drive) this is the details of the crashes.
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Aug 2, 2009
A lot of people I have discovered within the last few days have had a problem with right clicking in explorer, causing it to crash. This occurs of Vista, and 7 (7100 atleast) when you install an app, and it installs a context menu shortcut or whatever.
The simple way to get rid of the crashing is by going to "HKEY_CLASSES_ROOT*shellex ContextMenuHandlers" in regedit.exe, backing up the whole ConxtentMenuHandlers folder, and then start deleting all of them one by one (you can start with the ones you've been meaning to get rid of anyway ) and continuously testing the right click. Be careful not to click on an actual folder when opening of explorer after the crash because for me that seemed to solve the problem temporarily. Instead just open up your username folder and right click on a file until it stops. Of course import the Context folder after you find it, test explorer once again by right clicking to make sure you found the problem, and delete the file that caused the problem.
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Dec 18, 2012
my explorer crash when i connect or disconnect USB device, in this case flash drive.it's not everytime, but frequently happen.I already tried CCleaner.
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May 23, 2011
I've done a new install of win7 ultimate & im getting random reboots & often explorer.exe crash's which force me to reboot often. I have included a bsod dump file & a screen shot of the cpu-z of the memory & hopefully someone can let me know what the problem might be,
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Sep 14, 2011
Every time I start my laptop it gets past the welcome screen and then goes black and a window appears stating that Windows Explorer has stopped working. I use task manager to get to Run. I attempt to start explorer.exe but the task manager crashes as well. The same thing happens in Safe Mode and i can't get to MSCONFIG to run a clean boot.[CODE]
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Apr 12, 2010
With my Windows Seven, when going to Control Panel / Programs / Associate un file type or a protocol to a program (translated from French, not sure it is exactly this...), it crashs explorer before the list displays....?
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Feb 10, 2012
Today I started my PC without problems...logged in...then I clicked the My Documents button in RocketDock. Something weird happened. I get the error : Windows Explorer Crashed .I tried in Safe Mode and it worked ?! I scanned with Malwarebytes Anti-Malware PRO but only an adware. Restarted and still the same problem . It's annoying because if I want to access my files I need to use Free Commander
Problem signature:
Problem Event Name:APPCRASH
Application Name:explorer.exe
Application Version:6.1.7600.16385
[Code]....
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Jul 17, 2010
The first time I start a browser after each reboot, I get a Windows Explorer crash, but it's not a full blown crash. It just says "Windows Explorer has stopped working", but it doesn't seem like it closes and restarts.
I first noticed it with Firefox, but then I switched back to Google Chrome. Same things. I haven't tried IE because, well, I don't use it. After that, I never see it again until a reboot.
I'm on Windows 7 x64.
Crash details below...
Code: Problem signature:
Problem Event Name:APPCRASH
[Code].....
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Jan 10, 2012
I am getting the explorer.exe error multiple times in the day, I have also repair installed and also restored the system at the safe state of system but after sometimes the error occurs as before. I have also done sfc/scannow system file checking but it says the system does not have any integrity problems.
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Jan 23, 2012
I have a pretty big problem regarding my Explorer, it keeps crashing when I browse through my music or photo's, video's or whatever that basically needs or shows a thumbnail I guess. It's pretty annoying cause it happens over and over again! I've tried a command (sfc) scan and virusscans, as well as i've booted with Clean Boot, Safe-Mode and did a System Restore.[CODE]
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Aug 31, 2012
I've got a new install of Windows 7 Ultimate x64 on new hardware - a Foxconn motherboard replacing an older faulty EVGA motherboard. Since install, I've had several explorer.exe crashes, and a few bluescreens.SFC /scannow came back clean. A basic memory test (windows internal test from boot) also came back clean. Running full disk check after posting this. See error description below and attached dump logs.
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d688122
Faulting module name: comctl32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b
Exception code: 0xc0000005
Fault offset: 0x00000000000b49ed
[code].....
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Jan 23, 2010
Whenever I click on folders that contain mkv/h264 files, explorer crashes. But if I view the folders through the open feature of say notepad, then I can click and delete the folders no problem.
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Feb 27, 2012
Okay so I just tried to add a new network location in the My Computer.
I set the network address as \MYLAPTOP but the program didn't let me do that because I need to specify a folder. I don't want to specify a folder because I just want to use the root folder. So I then typed it as \MYLAPTOP\ with an extra slash at the end. The shortcut was made but it didn't work so I tried to remove it.
Now every time I press "delete" on the shortcut Explorer.exe crashes and restarts. I tried this in safe mode with and without internet access but it always crashed.
Now I'm just looking for a way to manually delete the icon through registry or some other editor.
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Nov 3, 2009
Some observations:
- I have two QNAP NAS servers, which put the drives after 30 mins idle in sleep mode.
- Windows 7 network discovery sees the two NAS servers all the time.
- When you make drive mappings to shares on the NAS servers, (it seems) at random times Explorer hangs (goes into stall) when trying to browse/access files or directories. Only a reboot helps.
- I'm accessing the drives via regular SMB, no HomeGroup, no AD etc.
- When you map the drives initiallially it asks for a password. Storing that account info into the credentials manager doesn't help.
- I tried to open ports 137-139 and 445 in the firewall, but that doesn't help.
My theory is that Windows breaks by default the connection with the NAS after 15 mins of idling. That's standard behaviour. What puzzles me is that Visita didn't have this issue and Windows 7 has.
Do more people have issues with SMB shares ?
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Jan 15, 2013
When trying to open the Control Panel explorer.exe crashes. In every other situation explorer works normal. Its a dead end cause I cannot remove or add programs from the control panel.I have all latest Windows versions with Windows update and have added XP compatibility mode to Windows 7 (32 bit, pre-installed). SQL Server 2012 is installed including .Net framework - apart from that nothing special. [code]
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Mar 4, 2012
Had a bad storm last night, so I shut down the comp. Restarted this a.m. tried to stream the Arsenal match and mozilla would crash every time I tried to leave the home page. Went to IE, watched the match, and then began to TS moz. After a bit I decided to unistall. Upon trying to reinstall i get a corrupt file error msg during extraction. I then tried to d.l. Chrome and had problems w. that too. Yet amazingly enough, IE works fine. Is this Microsoft just f'in w. me 'cause I'm not amused?I also notice that in my start menu I have no quick select icons for network connections, control panel, etc.
Mobo: Biostar A880GU3
CPU: AMD Phenom II 965
GPU: ATI HD 5770
PSU: Corsair 750w
RAM: 4GB (2x2) DDR 3
HDD: WD 320gb
OS: Win 7 Pro 64bit
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Jun 13, 2012
windows update eror not working
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