Explorer.exe Crash, Exception Code 0xc0000005
Aug 31, 2012
I've got a new install of Windows 7 Ultimate x64 on new hardware - a Foxconn motherboard replacing an older faulty EVGA motherboard. Since install, I've had several explorer.exe crashes, and a few bluescreens.SFC /scannow came back clean. A basic memory test (windows internal test from boot) also came back clean. Running full disk check after posting this. See error description below and attached dump logs.
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d688122
Faulting module name: comctl32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b
Exception code: 0xc0000005
Fault offset: 0x00000000000b49ed
[code].....
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Dec 10, 2012
I've got a new PC, Windows 7 Home Premium x64. I have installed Adobe CS6 on it. Illustrator crashes at least once/day, and Microsoft Outlook 2003 crashes a few times/week also. Both list Event ID 1000.I have uninstalled and re-installed both with no luck. There is seemingly no pattern to the crashes, sometimes occur while printing, saving, importing objects and sometimes while that program is sitting in the background.
Here is the error log for two of the crashes: Faulting application name: Illustrator.exe, version: 16.0.2.682, time stamp: 0x5056c659 Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e Exception code: 0xc0000374 Fault offset: 0x00000000000c40f2 Faulting process id: 0x1530 Faulting application start time: 0x01cdd496cc31692a Faulting application path: C:Program FilesAdobeAdobe Illustrator CS6 (64 Bit)Support FilesContentsWindowsIllustrator.exe Faulting module path:
C:WindowsSYSTEM32
tdll.dll Report Id: 5296a8dc-40ad-11e2-81f0-e06995e36c7a
[code]....
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Nov 29, 2012
I've been having issues with several computers now. All of them Windows 7 Professional 32 bits. The error they're having is the same on each PC: explorer.exe fails and restarts after clicking Ok to the dialog.
Code:
Level: Error
Source: Application Error
Event ID: 1000
Faulting application: explorer.exe, version: 6.1.7601.175xx, time stamp: <changes>
faulting module: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code : 0xc0000005
I already ran viruschecks and spywarescans. Clean booted. sfc'd. Uninstalled all updates since the week previous to the first error. Created a fresh new profile for the user. Disabled all non-Microsoft shell extensions. Reinstalled Windows. and non on them had made a difference.
The oldest issue is november 6th (there's not a single instance of the error before that date); since then, the issue is happening at least once a day but more like 5-10 times a day. I ran Windbg and for almost all errors it points to "fundisc" module as the culprit, although i don't know what piece of software would be using it. The only updates they had installed are security and critical updates via WSUS.
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Jan 19, 2012
Attaching here BSOD crash dump file, BTW i am using Windows XP embedded OS, If this is not the right place to ask
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Sep 17, 2012
After dealing with this issue for over 2 weeks and constant tinkering im freah out of ideas. Every time I launch a game thru steam mainly Half-life 2 games i can get anywhere between 5 to 15 minutes in to it the game will freeze for a second then black screen then back to desktop with a message HL2 has stopped responding. I check event view and thisd is the messages i am getting:
Log Name: Application
Source: Application Error
Date: 9/17/2012 11:54:32 PM
Event ID: 1000
Task Category: (100)
Level: Error
[code]...
I have tried reinstalling steam, games, direct X, reinstalling windows, reintalling SDK 2007 I have also run Hard ware diagnostics on all my equipment.
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Jul 7, 2009
Windows installation encounter an unexpected error, very that the installation sources are accessible and restart the installation...
Error Code 0xC0000005 .....
im installing this on my friends pc Spec are way over then what Windows 7 needs and hase more then mine. idk why hese geting this error its soon as i click install from the cd. ANYONE know a fix for this?
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Nov 28, 2011
I cannot start Internet Explorer or Mozilla Firefox because I get a(0xc0000005) error. It also prevents installation of Google Chrome.
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Jan 21, 2013
I read through a few threads with similar topics but the issues were either not quite the same and/or resolved comparatively easily. I am trying to repair a 1.5 year-old HP Pavilion running Windows 7 Home Premium 64. This machine is used as the main office computer in a small doctor's office. In spite of my warnings, anti-virus software was not installed until it was too lateThere was a major issue about seven months ago that required another company to repairThe problem is explorer.exe will not run. Double-clicking a shortcut on the desktop, clicking the text name of a program from the Start menu, and even in the cmd results in the same response, a dialog box pops up stating windows explorer has stopped working.
windows is checking for a solution to the problem. followed by another box stating windows explorer is restarting. But the requested application never starts. I have run the Ultimate Boot CD 4 Win, replaced the hard drive and cloned all data, run numerous registry scans, malware scans and antivirus scans. Initially removing over 1500 virus/malware hits and over 1400 registry errors. But the main problem persists, explorer.exe won't open programs.
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Oct 22, 2012
When I opened the local connection properties, or saved the settings, explorer.exe crashed.I found the fault module is netcfgx.dll, how to fix it?
Below is the application log info:
Log Name: C:UsersAdminAppDataLocalTemp
otesC4A9C8applicationProgram.evt
Source: Application Error
Date: 2012/10/20 22:55:47
Event ID: 1000
Task Category: None
[code]...
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May 29, 2012
I get the following message "The exception unknown software exception (0xc06d007e) occurred in the application at location 0x759fd36f"
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Oct 8, 2012
my windows oftenly crash everytime i refreshes the desktop for more than 3 times or open a larger memory folder.(eg. documents or the C:drive) this is the details of the crashes.
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Aug 2, 2009
A lot of people I have discovered within the last few days have had a problem with right clicking in explorer, causing it to crash. This occurs of Vista, and 7 (7100 atleast) when you install an app, and it installs a context menu shortcut or whatever.
The simple way to get rid of the crashing is by going to "HKEY_CLASSES_ROOT*shellex ContextMenuHandlers" in regedit.exe, backing up the whole ConxtentMenuHandlers folder, and then start deleting all of them one by one (you can start with the ones you've been meaning to get rid of anyway ) and continuously testing the right click. Be careful not to click on an actual folder when opening of explorer after the crash because for me that seemed to solve the problem temporarily. Instead just open up your username folder and right click on a file until it stops. Of course import the Context folder after you find it, test explorer once again by right clicking to make sure you found the problem, and delete the file that caused the problem.
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May 13, 2012
I have read the past posts regarding this issue and I have tried the so called hotfix that Microsoft issued regarding this issue but it did not work.
Asus G74sx
Intel i7 2670qm processor
16gb ram
Windows Ultimate 64bit version
I have done the hotfix, I have ran check disk, I have run Norton 360, I did not have this problem before the last windows update. I even tried rolling back. I got fed up and ran the recovery disk that came with my laptop, and I still have the same problem.
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Dec 18, 2012
my explorer crash when i connect or disconnect USB device, in this case flash drive.it's not everytime, but frequently happen.I already tried CCleaner.
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May 23, 2011
I've done a new install of win7 ultimate & im getting random reboots & often explorer.exe crash's which force me to reboot often. I have included a bsod dump file & a screen shot of the cpu-z of the memory & hopefully someone can let me know what the problem might be,
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Sep 14, 2011
Every time I start my laptop it gets past the welcome screen and then goes black and a window appears stating that Windows Explorer has stopped working. I use task manager to get to Run. I attempt to start explorer.exe but the task manager crashes as well. The same thing happens in Safe Mode and i can't get to MSCONFIG to run a clean boot.[CODE]
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Oct 27, 2011
If I click on one directory I get "Windows Explorer has stopped working". It used to be fine but crashes WE every time now. A colleague suggested right click and reset the properties, but right click causes the crash too.I can open it remotely from an XP system, and I can navigate it in a DOS box so I know the files are all still good.Disk check says "No problems".Sophos anti-virus scan finds nothing. Malwarebytes scan finds nothing.None of these crash or report corruption.
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Apr 12, 2010
With my Windows Seven, when going to Control Panel / Programs / Associate un file type or a protocol to a program (translated from French, not sure it is exactly this...), it crashs explorer before the list displays....?
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Feb 10, 2012
Today I started my PC without problems...logged in...then I clicked the My Documents button in RocketDock. Something weird happened. I get the error : Windows Explorer Crashed .I tried in Safe Mode and it worked ?! I scanned with Malwarebytes Anti-Malware PRO but only an adware. Restarted and still the same problem . It's annoying because if I want to access my files I need to use Free Commander
Problem signature:
Problem Event Name:APPCRASH
Application Name:explorer.exe
Application Version:6.1.7600.16385
[Code]....
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Aug 30, 2011
I have a problem with my Windows 7. I'm using Windows 7 Ultimate 32-bit. The problem is that when I try to enter a certain folder in my external hdd explorer crashes... Can it be the size of folder? It's 524GB big... Maybe explorer can't take it? Just upgraded from Vista and I had no problems on Vista what so ever... I've tried CCleaner and other pc cleaning software.
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Jul 17, 2010
The first time I start a browser after each reboot, I get a Windows Explorer crash, but it's not a full blown crash. It just says "Windows Explorer has stopped working", but it doesn't seem like it closes and restarts.
I first noticed it with Firefox, but then I switched back to Google Chrome. Same things. I haven't tried IE because, well, I don't use it. After that, I never see it again until a reboot.
I'm on Windows 7 x64.
Crash details below...
Code: Problem signature:
Problem Event Name:APPCRASH
[Code].....
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Jan 10, 2012
I am getting the explorer.exe error multiple times in the day, I have also repair installed and also restored the system at the safe state of system but after sometimes the error occurs as before. I have also done sfc/scannow system file checking but it says the system does not have any integrity problems.
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Jan 23, 2012
I have a pretty big problem regarding my Explorer, it keeps crashing when I browse through my music or photo's, video's or whatever that basically needs or shows a thumbnail I guess. It's pretty annoying cause it happens over and over again! I've tried a command (sfc) scan and virusscans, as well as i've booted with Clean Boot, Safe-Mode and did a System Restore.[CODE]
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Jan 23, 2010
Whenever I click on folders that contain mkv/h264 files, explorer crashes. But if I view the folders through the open feature of say notepad, then I can click and delete the folders no problem.
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Jun 27, 2011
first of all i have a sony laptop with 7 ultimate 64bit, the problem started when i was using convertxtodvd (software) and watching Internet videos at the same time. i was watching online videos and had converxtodvd converting a video into dvd, (for maybe 15 mins?), then the computer suddenly frozed. i turned it off figure that maybe the laptop coundn't handle that much task. i turned it back on and probelms started to show, the explorer.exe started crashing every 5 to 8 mins after the computer starts up. i tweaked it a little bit, but i ended up with no success. so i decided to reboot the whole computer, but after the installation, i receive an error message just before i get to the preference screen (the screen where u choose your computer name and such) it states, "the computer restarted unexpectedly or encounter and unexpected error. windows installation cannot proceed. to install windows click "ok" to restart the computer, and then restart the installation. but the thing is this error message appears every time and i never get to the preference screen.could it be that something is broken internally? maybe the memory is faulty? graphic card is faulty? damaged? because i also remember back that my lil brother hit the laptop (the keyboard part) a couple of times (pretty hard too).
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Apr 23, 2011
This is a really weird problem. I'm not sure it is directly related to Windows 7, but I thought I start here. I recently had to rebuild my Dell 531. New HD, Windows 7 Ultimate loaded over XP. I restored all my files from Mosy. Reloaded all the Office apps from Office 2007 Ultimate.What I just found is that there are certain Word and Excel files that if I even highlight using Explorer or try to open in the application will immediately crash the application. But, it is only certain files.There may be a dozen files in a folder and only a few will cause a crash. It doesn't take down the computer, only the application - I don't have to click on the file - only touch it. It doesn't happen on PDFs or graphic files (at least not that I found.)It gets weirder. I used FolderMatch to sync files between my Dell 531 and my Dell 9200 laptop. The very same files that I copied from the Dell 531 to the laptop do not have the problem on the laptop. The laptop is running the same version of Windows 7 and application programs as the 531.
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Feb 27, 2012
Okay so I just tried to add a new network location in the My Computer.
I set the network address as \MYLAPTOP but the program didn't let me do that because I need to specify a folder. I don't want to specify a folder because I just want to use the root folder. So I then typed it as \MYLAPTOP\ with an extra slash at the end. The shortcut was made but it didn't work so I tried to remove it.
Now every time I press "delete" on the shortcut Explorer.exe crashes and restarts. I tried this in safe mode with and without internet access but it always crashed.
Now I'm just looking for a way to manually delete the icon through registry or some other editor.
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Nov 3, 2009
Some observations:
- I have two QNAP NAS servers, which put the drives after 30 mins idle in sleep mode.
- Windows 7 network discovery sees the two NAS servers all the time.
- When you make drive mappings to shares on the NAS servers, (it seems) at random times Explorer hangs (goes into stall) when trying to browse/access files or directories. Only a reboot helps.
- I'm accessing the drives via regular SMB, no HomeGroup, no AD etc.
- When you map the drives initiallially it asks for a password. Storing that account info into the credentials manager doesn't help.
- I tried to open ports 137-139 and 445 in the firewall, but that doesn't help.
My theory is that Windows breaks by default the connection with the NAS after 15 mins of idling. That's standard behaviour. What puzzles me is that Visita didn't have this issue and Windows 7 has.
Do more people have issues with SMB shares ?
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Jan 15, 2013
When trying to open the Control Panel explorer.exe crashes. In every other situation explorer works normal. Its a dead end cause I cannot remove or add programs from the control panel.I have all latest Windows versions with Windows update and have added XP compatibility mode to Windows 7 (32 bit, pre-installed). SQL Server 2012 is installed including .Net framework - apart from that nothing special. [code]
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Jun 14, 2012
When I right-click certain folders, I Windows Explorer crashes. There's no pattern that I can see where some folders will crash Windows Explorer and others will not[CODE]
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May 22, 2012
hat am I doing wrong? The code stops after explorer.exe is restarted. I know this because the command prompt does not show the echo "-explorer restarted". When I look at the command prompt, the cursor seems to be on the next line, but without the normal C:UsersJohnSmith> in front of it (there is nothing in front of the cursor).
Also, if I include the command "exit" at the end of my .bat file, it doesn't seem to work. Even though if I type in exit into command prompt, the window closes.
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