Network Drives Cause Explorer To Hang And Crash
Nov 3, 2009
Some observations:
- I have two QNAP NAS servers, which put the drives after 30 mins idle in sleep mode.
- Windows 7 network discovery sees the two NAS servers all the time.
- When you make drive mappings to shares on the NAS servers, (it seems) at random times Explorer hangs (goes into stall) when trying to browse/access files or directories. Only a reboot helps.
- I'm accessing the drives via regular SMB, no HomeGroup, no AD etc.
- When you map the drives initiallially it asks for a password. Storing that account info into the credentials manager doesn't help.
- I tried to open ports 137-139 and 445 in the firewall, but that doesn't help.
My theory is that Windows breaks by default the connection with the NAS after 15 mins of idling. That's standard behaviour. What puzzles me is that Visita didn't have this issue and Windows 7 has.
Do more people have issues with SMB shares ?
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Feb 27, 2012
Okay so I just tried to add a new network location in the My Computer.
I set the network address as \MYLAPTOP but the program didn't let me do that because I need to specify a folder. I don't want to specify a folder because I just want to use the root folder. So I then typed it as \MYLAPTOP\ with an extra slash at the end. The shortcut was made but it didn't work so I tried to remove it.
Now every time I press "delete" on the shortcut Explorer.exe crashes and restarts. I tried this in safe mode with and without internet access but it always crashed.
Now I'm just looking for a way to manually delete the icon through registry or some other editor.
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Jun 17, 2011
Running Windows 7 Pro 32 bit, when some of my programs started crashing, mostly explorer.exe, but it would restart itself and then run fine for awhile. It got progressively worse, I ran a update and scan with MSE, and it all came up green. Then I rebooted, and that was the last time I saw my desktop.It booted back up, and prompted me to run a chkdsk, so I let it run, it scanned my OS drive.
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Jan 21, 2013
I read through a few threads with similar topics but the issues were either not quite the same and/or resolved comparatively easily. I am trying to repair a 1.5 year-old HP Pavilion running Windows 7 Home Premium 64. This machine is used as the main office computer in a small doctor's office. In spite of my warnings, anti-virus software was not installed until it was too lateThere was a major issue about seven months ago that required another company to repairThe problem is explorer.exe will not run. Double-clicking a shortcut on the desktop, clicking the text name of a program from the Start menu, and even in the cmd results in the same response, a dialog box pops up stating windows explorer has stopped working.
windows is checking for a solution to the problem. followed by another box stating windows explorer is restarting. But the requested application never starts. I have run the Ultimate Boot CD 4 Win, replaced the hard drive and cloned all data, run numerous registry scans, malware scans and antivirus scans. Initially removing over 1500 virus/malware hits and over 1400 registry errors. But the main problem persists, explorer.exe won't open programs.
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Aug 2, 2011
this might seem weird. my dell inspiron 15R (win 7) just started hanging one day for explorer.exe. i searched on net n found that most probably it was the hdd. it was corrupted so explorer would hang when searching the drive. this problem occured only for some parts on the drive, i.e. only some folders. i restarted system n run various diagnostics-all of which were hanging up too. then after exactly an hour i accidently opened a 'damaged' folder and it opened up well. now i hv it up and running well. i still dont know what happend
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Feb 5, 2009
Let me explain. These are usb drives connected on a network usb hub. No issues with hub, software, sharing on the hub over network. The only small issue is that for example,clicking on my computer to show drives(which it works and shows them this way in preview task pane window), but on the left pane window where its the "folders" view, under my computer all i show is attached IDE/SATA and local usb attached drives.
This does not concern an issue as a mapped network drive as it is NOT setup as and not needed. Software for the hub controls all of that.
This was not an issue with xp.
[edit] Another issue with this is the right click send-to menu... shows local usb, and just shows 2 out of 4 currently connected usb network drives, all connected via the usb hub either directly plugged in, or plugged into to the network hub via another 4port usb regular hub, which by manufacturer's specs is possible and the device is allowed up to 16 connected devices to the network 4 port usb hub.
[edit #2] The above issue with the 2 of 4 drives seems to be related to NTFS and FAT32 as the 2 shown in the right click send to menu are the NTFS drives, not the FAT32.
[edit #3] Update: The drives that show in the navigation pane (left side) of explorer is the NTFS drives, not the FAT32, same with right click send to menu. Although they show up
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Oct 22, 2012
When I opened the local connection properties, or saved the settings, explorer.exe crashed.I found the fault module is netcfgx.dll, how to fix it?
Below is the application log info:
Log Name: C:UsersAdminAppDataLocalTemp
otesC4A9C8applicationProgram.evt
Source: Application Error
Date: 2012/10/20 22:55:47
Event ID: 1000
Task Category: None
[code]...
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Oct 8, 2012
my windows oftenly crash everytime i refreshes the desktop for more than 3 times or open a larger memory folder.(eg. documents or the C:drive) this is the details of the crashes.
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Aug 2, 2009
A lot of people I have discovered within the last few days have had a problem with right clicking in explorer, causing it to crash. This occurs of Vista, and 7 (7100 atleast) when you install an app, and it installs a context menu shortcut or whatever.
The simple way to get rid of the crashing is by going to "HKEY_CLASSES_ROOT*shellex ContextMenuHandlers" in regedit.exe, backing up the whole ConxtentMenuHandlers folder, and then start deleting all of them one by one (you can start with the ones you've been meaning to get rid of anyway ) and continuously testing the right click. Be careful not to click on an actual folder when opening of explorer after the crash because for me that seemed to solve the problem temporarily. Instead just open up your username folder and right click on a file until it stops. Of course import the Context folder after you find it, test explorer once again by right clicking to make sure you found the problem, and delete the file that caused the problem.
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May 13, 2012
I have read the past posts regarding this issue and I have tried the so called hotfix that Microsoft issued regarding this issue but it did not work.
Asus G74sx
Intel i7 2670qm processor
16gb ram
Windows Ultimate 64bit version
I have done the hotfix, I have ran check disk, I have run Norton 360, I did not have this problem before the last windows update. I even tried rolling back. I got fed up and ran the recovery disk that came with my laptop, and I still have the same problem.
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Dec 18, 2012
my explorer crash when i connect or disconnect USB device, in this case flash drive.it's not everytime, but frequently happen.I already tried CCleaner.
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May 23, 2011
I've done a new install of win7 ultimate & im getting random reboots & often explorer.exe crash's which force me to reboot often. I have included a bsod dump file & a screen shot of the cpu-z of the memory & hopefully someone can let me know what the problem might be,
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Sep 14, 2011
Every time I start my laptop it gets past the welcome screen and then goes black and a window appears stating that Windows Explorer has stopped working. I use task manager to get to Run. I attempt to start explorer.exe but the task manager crashes as well. The same thing happens in Safe Mode and i can't get to MSCONFIG to run a clean boot.[CODE]
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Oct 27, 2011
If I click on one directory I get "Windows Explorer has stopped working". It used to be fine but crashes WE every time now. A colleague suggested right click and reset the properties, but right click causes the crash too.I can open it remotely from an XP system, and I can navigate it in a DOS box so I know the files are all still good.Disk check says "No problems".Sophos anti-virus scan finds nothing. Malwarebytes scan finds nothing.None of these crash or report corruption.
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Apr 12, 2010
With my Windows Seven, when going to Control Panel / Programs / Associate un file type or a protocol to a program (translated from French, not sure it is exactly this...), it crashs explorer before the list displays....?
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Feb 10, 2012
Today I started my PC without problems...logged in...then I clicked the My Documents button in RocketDock. Something weird happened. I get the error : Windows Explorer Crashed .I tried in Safe Mode and it worked ?! I scanned with Malwarebytes Anti-Malware PRO but only an adware. Restarted and still the same problem . It's annoying because if I want to access my files I need to use Free Commander
Problem signature:
Problem Event Name:APPCRASH
Application Name:explorer.exe
Application Version:6.1.7600.16385
[Code]....
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Aug 30, 2011
I have a problem with my Windows 7. I'm using Windows 7 Ultimate 32-bit. The problem is that when I try to enter a certain folder in my external hdd explorer crashes... Can it be the size of folder? It's 524GB big... Maybe explorer can't take it? Just upgraded from Vista and I had no problems on Vista what so ever... I've tried CCleaner and other pc cleaning software.
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Jul 17, 2010
The first time I start a browser after each reboot, I get a Windows Explorer crash, but it's not a full blown crash. It just says "Windows Explorer has stopped working", but it doesn't seem like it closes and restarts.
I first noticed it with Firefox, but then I switched back to Google Chrome. Same things. I haven't tried IE because, well, I don't use it. After that, I never see it again until a reboot.
I'm on Windows 7 x64.
Crash details below...
Code: Problem signature:
Problem Event Name:APPCRASH
[Code].....
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Jan 10, 2012
I am getting the explorer.exe error multiple times in the day, I have also repair installed and also restored the system at the safe state of system but after sometimes the error occurs as before. I have also done sfc/scannow system file checking but it says the system does not have any integrity problems.
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Jan 23, 2012
I have a pretty big problem regarding my Explorer, it keeps crashing when I browse through my music or photo's, video's or whatever that basically needs or shows a thumbnail I guess. It's pretty annoying cause it happens over and over again! I've tried a command (sfc) scan and virusscans, as well as i've booted with Clean Boot, Safe-Mode and did a System Restore.[CODE]
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Aug 31, 2012
I've got a new install of Windows 7 Ultimate x64 on new hardware - a Foxconn motherboard replacing an older faulty EVGA motherboard. Since install, I've had several explorer.exe crashes, and a few bluescreens.SFC /scannow came back clean. A basic memory test (windows internal test from boot) also came back clean. Running full disk check after posting this. See error description below and attached dump logs.
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d688122
Faulting module name: comctl32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b
Exception code: 0xc0000005
Fault offset: 0x00000000000b49ed
[code].....
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Jan 23, 2010
Whenever I click on folders that contain mkv/h264 files, explorer crashes. But if I view the folders through the open feature of say notepad, then I can click and delete the folders no problem.
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Jun 27, 2011
first of all i have a sony laptop with 7 ultimate 64bit, the problem started when i was using convertxtodvd (software) and watching Internet videos at the same time. i was watching online videos and had converxtodvd converting a video into dvd, (for maybe 15 mins?), then the computer suddenly frozed. i turned it off figure that maybe the laptop coundn't handle that much task. i turned it back on and probelms started to show, the explorer.exe started crashing every 5 to 8 mins after the computer starts up. i tweaked it a little bit, but i ended up with no success. so i decided to reboot the whole computer, but after the installation, i receive an error message just before i get to the preference screen (the screen where u choose your computer name and such) it states, "the computer restarted unexpectedly or encounter and unexpected error. windows installation cannot proceed. to install windows click "ok" to restart the computer, and then restart the installation. but the thing is this error message appears every time and i never get to the preference screen.could it be that something is broken internally? maybe the memory is faulty? graphic card is faulty? damaged? because i also remember back that my lil brother hit the laptop (the keyboard part) a couple of times (pretty hard too).
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Apr 23, 2011
This is a really weird problem. I'm not sure it is directly related to Windows 7, but I thought I start here. I recently had to rebuild my Dell 531. New HD, Windows 7 Ultimate loaded over XP. I restored all my files from Mosy. Reloaded all the Office apps from Office 2007 Ultimate.What I just found is that there are certain Word and Excel files that if I even highlight using Explorer or try to open in the application will immediately crash the application. But, it is only certain files.There may be a dozen files in a folder and only a few will cause a crash. It doesn't take down the computer, only the application - I don't have to click on the file - only touch it. It doesn't happen on PDFs or graphic files (at least not that I found.)It gets weirder. I used FolderMatch to sync files between my Dell 531 and my Dell 9200 laptop. The very same files that I copied from the Dell 531 to the laptop do not have the problem on the laptop. The laptop is running the same version of Windows 7 and application programs as the 531.
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Jan 15, 2013
When trying to open the Control Panel explorer.exe crashes. In every other situation explorer works normal. Its a dead end cause I cannot remove or add programs from the control panel.I have all latest Windows versions with Windows update and have added XP compatibility mode to Windows 7 (32 bit, pre-installed). SQL Server 2012 is installed including .Net framework - apart from that nothing special. [code]
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Jun 14, 2012
When I right-click certain folders, I Windows Explorer crashes. There's no pattern that I can see where some folders will crash Windows Explorer and others will not[CODE]
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Apr 9, 2009
Can someone help me how to solve this problem?
F drive (label: Multimedia) and G drive (label: Download) doesn't show in Windows 7 explorer
And here's the Disk Management window
Anyone can help me with this?
I'm running on Windows7 Build 6801 32bit
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Feb 26, 2010
On my Win 7 system, I have mapped 4 drives to a XP system using the "net use" command. They are mapped correctly as p,q,s,t on the Windows 7 system. They show up in the "Power Desk" app which is a file manager utility program. The mapped drives work correctly in that program.However, they don't show up in explorer on the windows 7 system. All other drives are shown, but not the mapped drives. Also, if I bring up the file open dialog box from an app like notepad, they don't show up either.On another Win 7 system, I can map the drives exactly the same way and they do show up in explorer. It must be a setting that is different on the Win 7 system that does not work.
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Nov 18, 2011
I have tried every conceivable way to get Explorer to let me view my empty drives under Computer. They show when there's a disk in them. They show in the reading pane, they just won't show up as empty drives in the Nav pane. I have tried deleting the upper and lower filters in the registry. Un checking the "Hide empty drives" in Folder options, adding a (1) to the registry settting "Hide drives with no Media". That setting seems to change itself back to (0) all the time. I am totally at a loss getting the empty drives to show themselves in the Nav pane.
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Sep 12, 2012
RECENT PROBLEMS REQUIRING A FIX1. Although the Autoplay is selected as default, neither my DVD/CD Drive NOR MY Blue Ray drive will autoplay. They require to be opened manually.2. I am unable to use Drag-and-Drop in Windows Explorer to copy files to a removable disc OF ANY TYPE/BRAND, yet both drives will successfully PLAY from any media source.3. The Right-hand mouse click no longer shows the normal options. This situation applies irrespective of which mouse I use. For example, when I load OR try to copy files to a new disc, I get a message panel telling me the disc is not recognised and asking for it to be formatted.
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Oct 26, 2010
I have upgraded to Windows 7 Ultimate, since then I have not had the CD drives showing in windows explorer in the drop down section on the left. If I put a disc in it then shows up. I am used to XP and all my drives showing.I looked at the properties for the drives and there is the message showing, Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) instead of "this device is working properly".
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