Win7 Installer Fails With BSOD & Error Code: STOP
Oct 27, 2009
upgrade my system from Windows XP Pro SP3. The setup starts and gets past creating a user account, setting a computer name etc and then restarts and looks like Windows 7 is going to startup and then I get a BLUE SCREEN OF DEATH with:
STOP: C000021a [Fatal System Error}
The intial session process or system process terminated unexpectedly with a status of 0x00000000 (0xC0000001 0x00100400)
It then mentions about dumping the memory out to disk and reboots. If i press F8 and attempt to boot SAFE MODE I get a requester saying that setup cannot be completed in Safe Mode. If try the startup recovery the first time it says it fixed a problem and wants to restart again but it has fixed nothing. Next time the startup recovery just runs and doesn't appear to finish.
I have run the Windows Memeory Diagnostic within the setup and memory checks out fine. I initially thought the onboad audio chipset was the issue and disabled that but it made no difference. I did get one successful installation but it eventually crashed and burned with the same error after approximately 12 hours.
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Jan 11, 2012
I've been getting the BSOD sporadically for quite some time now and I am finally fed up. Here is the Stop error information:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
I've attached the dump file referenced above.
Here are some details on my machine:
Gateway DX4300
AMD Phenom(tm) II X4 810 Processor 2.60 GHz
8GB RAM
Windows 7 - 64-bit, full-retail
Hardware purchased in 2010, Windows 7 upgrade occurred early 2011. Also, there are a ton of files in my minidump in addition to the one attached, is this normal?
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Jun 28, 2009
I have windows 7 Ultimate beta installed on my laptop and all has been great until I went to update my iPhone software and found that I couldn't uninstall iTunes as I get this error message. I have tried a couple of things i have found as a possible remedy such as sfc scannow but the problem is still there.I have tried using total uninstall that i have on the laptop but i get the same error message. I have tried installing a new uninstaller but i get the same error message so its not just linked to iTunes
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Aug 27, 2012
I had meant to say that all of a sudden I can't use windows installer service I get error code 8007641 or error code 641. I'm unsure why I'm not able to use windows installer anymore and I'm not able to get valuable updates from windows without it.
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Feb 26, 2010
run windows 7 on an old laptop, an hp pavilion zt1250 (1ghz, 1gb ram, 20gb hdd, dvd/cd, external wlan, xga screen, that sort of old). it isn't like a serious installation, it is more like a "post on Internet to a "windows 7 running on a nine year old laptop" or "wow your friends with your old computer running a newer os than their new one (possibly)"", and because it looks pretty darn cool. anyway, i pop in the install dvd and we get past the gray progress bar and onto "starting windows", until all of the sudden out of nowhere, just a second before the cutesy windows logo animation appears, i am instantly greeted with a blue screen saying nothing more than:
stop: 0x000000a5 (0x0001000b, 0x50434146, 0xffd0ac0, 0x00000000)
it does it on all install discs that i've tried, and it gives me the same error consistently every time. i even tried starting the installer within xp, and that starts okay, but after the first reboot where it boots the partially installed os from the hard drive, it does the same thing before it can continue. everything that is not essential has been unplugged, tried removing ram modules, on battery or plugged in, checked the extremely simple bios settings menu (you can change like three things, none of which pertain to the situation), and most other items that could possibly be covered here. this leads me to the conclusion, that since it my disc is fine and my hardware is fine (did a bios update), that the installation disc must be first modified in some way, perhaps to skip a certain unnecessary check?
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Jan 31, 2013
My OS is Windows 7 Home Edition 64bit. Recently I'm learning to make videos and my routine is editing the raw file in Windows Movie Maker then adding some effects to it in Adobe After Effects. I've been doing fine for months until suddenly the blue screen appeared. At first the problem only occurred occasionally when I tried to import to or export from WMM. But then it happened more and more often even when I was doing nothing until it reached the point where my computer couldn't even make it to windows anymore. I took my friend's advice and reinstall windows but that didn't fix the problem.
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Apr 13, 2012
what this following error code means? I'm guessing it's some kind of hardware failure but I can't figure out what. I bought a new western digital caviar black 1TB hard drive, installed it with Sata cables and installed Windows 7 ultimate on it and it worked fine for a couple of days. All of a sudden today I get this error. I should mention that the reason why I decided to replace the hard drive is because my other hard drive(s) were fine until one of their sata cable broke in half and even tho I replaced the sata cables on those drives they still won't boot and would cause BSOD's. So, I decided to buy a new drive and new cables and try it.
Technical information:***Stop: 0x00000124 (0x0000000000000000, 0xFFFFFA8005B3E028, 0X00000000B2000000, 0X000000000004008F)
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Oct 20, 2012
I have been getting a BSOD every couple days. The error is a system_service_exception with stop code 3b. (STOP: 0x0000003b (0x00000000C0000005, 0xFFFFF9600010D010, 0XFFFFF88E011B40, 0x000000000000)To explain further, I have had this exact same error on TWO different computers, one of them completely new, while running the same combination of programs/drivers. They are both Stop code 3b with Parameter 1 the same, 0x00000000C0000005 (though Parameter 2 and 3 are different for each time the BSOD comes up). The two computers have different graphics drivers, so I believe graphics drivers can be ruled out as the problem (one is a AMD Radeon 6750M, the other is an Intel HD Graphics 4000). The graphics drivers are also updated. They are both running Windows 7, one is a Lenovo ThinkPad x1 Carbon, the other is a Macbook Pro running Bootcamp (I blamed bootcamp for the problem, which is why I got the new computer, but it seems that it is not the problem).
In both cases, I am running a 30" external monitor via a DVI-D to Displayport adapter, made by Accell (with additional USB powering). I believe this may be the problem, because after several days not using the monitor I did not have the crash. This is not conclusive though, because it normally only crashes every 2-5 days, but I think it may be a good place for a knowledgeable person to start. However, I used the computer for many months without any crashes with this external monitor, and it has only been crashing in the last month.I am also running a Logitech external trackball mouse and have a somewhat new Brother printer and it's associated drivers. I have Nod32 ESET antivirus, updated to the most recent version. I'm also using a program that uses a PostGreSQL database, and am running several applications at a time (not graphics intensive but I believe it does use up a fair amount of resources). For the most part, the crash has only happened after a couple hours of use. I have had all of these things installed and running on both computers when they crashed.
According to BlueScreenView, on both computers the error is caused by driver win32k.sys, caused by address win32k.sys+7d010. The crash address is ntoskrnl.exe+7efc0.My plan is to keep using the computer(s) without the external monitor, and see if they ever crash. If the monitor is the cause, I would hope for some solution that would allow me to use the monitor (I'd be willing to buy a new adapter if it might make a difference).I can't figure out how to upload the .dmp file, so you can find it here on another post of mine: http://windows7forums.com/blue-scr [...] post275928
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Jul 10, 2009
Ok, I've been researching solutions for issues with windows 7 backup for weeks now and have had no luck. My VSS service is running fine, and everything was backing up fine til a short while ago, and has been failing since. I have been backing up to a network share on my file server.
My roommate has been having the same issue for some time now, however he was attempting to do this with an external hard drive. Same error of 0x8100019. I've tried everything I can think of and I've had no leads thus far. Any pointers on this would be helpful.
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Dec 4, 2009
My Windows Updates fails Error Code :WindowsUpdate_80070652
Definition Update for Windows Defender - KB915597 (Definition 1.71.471.0)
Any thoughts ??
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Dec 7, 2011
I encountered a BSOD while just browsing the internet, I managed to get the STOP code of 124 though before it cleared. I HAVE been having some issues with my HDD not maintaining constant speeds during file transfers, so maybe its a HDD problem?
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Mar 7, 2012
Recently I have been experiencing frequent BSOD. Below and attached is the latest one.
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Jan 7, 2012
i have a feeling that there was a bsod when i had left my computer to download a file because when i came back some half an hour later, i found the error that windows has recovered from an unexpected error, plz check online for solutions....in fact today was the first time in around 2 months that i installed my windows updates, and i did them in stes of three with two batches.!st batch) KB2618451, KB2618444, Kb25720772nd batch) KB2538242, Kb2565063, KB2538243
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Jan 31, 2011
7 Ultimate on a Lenovo computer, 8 mb RAM, Q8200 CPU. Recently I started getting notifications that my backup failed because the system cannot find the file specified, and the above error code. I'm not specifying any files, and I've reset backup to its default settings, all to no avail. I'm backing up to an external USB hard drive. In fact I bought a new one because I thought the old one was too small
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Jan 29, 2012
My laptop has been crashing rather frequently, and is starting to be a pain.
Microsoft Windows 7 Home Premium 64-bit, original installed OS on system, OEM. Bought in 2009. I have not re-installed the OS.
The BlueScreen that comes up has no line of data at the top on bold print! It has the STOP code at the bottom, but the screen only stays up long enough for it to quickly make a dmp file before it automatically reboots. Therefore, no idea what it's trying to tell me! Once it restarts successfully, the little window pops up with the BCCodes etc., and links to the Minidump folder.
Oldest saved Info (after the first time, when I was clueless and closed the window):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: 0000000000000000
BCP3: FFFFF880039B2A28
BCP4: FFFFF880039B2280
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Newest saved Info:
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May 7, 2012
I have tried to install this update six times today (07/05/12) after it was flagged as an important update this morning. Looking at my update history it also failed to instal on the 18th October last year but it has not bothered me since and i have not noticed it until now. Of the seven attempts I had the following error codes from earliest to latest : 800B0100, 80246007, 80010108, 8024200D, 8024200D, 8024200D, 8024200D. I have followed advice from MS running KB947821 and FIX IT also disabled my Norton 360 firewalls and auto protect but to no avail. Also I do not have a DVD with Windows 7 as it was not supplied with my PC and I don't want to restore my computer and lose all my installed software.
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Sep 1, 2012
I have a lop top with Windows 7 64 bit OS. Of lately, Windows update keeps failing to install some software updates. Here are the details of the s/w that would not install[CODE]
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Apr 24, 2009
I've got a big problem this morning. My Windows 7 won't boot! All it does is restart at the loading screen. Win 7 is the only OS i have on the PC atm.
Apparantly i have a corrupted boot file and i have no idea how to fix it in win 7
it says: Root cause found:
Boot configuration is corrupt
Repair action: Partition table repair
Result: Failed. Error code = 0x490
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Nov 5, 2009
The OS is crashing when viewing a flick in TVU Player. So far, this is the only time this occurs, I can watch a variety of other video apps without any problem (knock on wood). What I did find searching seemed to point to a general concensus that the root of the problem was the Nvidia driver, but those posts were over a year old, and I would hope that Nvidia would have gotten it straight by now.
The process mentioned in the BSODs is nvlddlkm.sys, which obviously is part of the nvidia drivers. I'm currently using the latest Nvidia driver, and it didn't sound like going back to an older driver was likely a solution.
Since this appears to only effect TVU Player, one might think that it is the culprit, but I have tried several different versions of it without an improvement. Bottom line is whether anyone has any relevant suggestions, other than just stabbing in the dark?
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Aug 12, 2011
My computer hasn't blue screened in a while, and this time it's a different error, I'm pretty sure. I zipped and attached my minidump file.
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Apr 23, 2012
I've encountered this crash around 6 times in the last few days, always when running games: Star Trek Online [throuh Steam], Neverwinter Nights 2 [through Steam] and Sid Meiers Pirates.I have filled in as many of the system details as I can to the profile - if more are needed, please tell me how to get the information.I also attach reports from CPU-Z, the Minidump and what I can from SF Diag Tool.The most recent changes I have made to my computer are: Defragmentation C drive. Windows 7 defrag. 10 passes. 22/04/12 approx 1400-1800GMT Uninstall multiple games 22/04/12Install driver for Logitech N305 Wireless NumberPad approx 5/04/12 [This component works correctly]It's been suggested that it may be a fault with the GPU - apparently, the driver from it was last updated 29/07/09. I'd prefer not to fiddle with it until we're sure that that caused the problem, which first arose around a month ago.
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Mar 23, 2012
I needed to reinstall windows on my laptop, but I had to recover some files from the hard drive, so I took the hard drive out and connected it to my desktop PC. I installed the windows on the hard drive using my desktop PC too, because the laptops DVD ROM doesn't work anymore. I successfully installed windows on it, everything worked. I put the hard drive back in the laptop, booted the laptop and it popped up a BSOD saying:Check for viruses on your computer. Remove any newly installed hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer.Technical information:***STOP 0x00000073(OXFC8D3640), 0xC0000034, 0x00000000, 0x00000000
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May 30, 2012
I finished building a day trading PC and had a BSOD last night with a 0x0000016 stop error. The minidump is attached. System Specs:
AMD A6-3650
Asus F1A55-M LX Plus M/B
8 GB DDR3 Ram
Sapphire Flex Radeon HD 6450
2 WD HDD's in RAID1
SeaSonic M12II 620 Bronze PSU 620Watt
3 Asus Monitors
Clean Install Windows 7 HP x64 with Important updates
Catalyst 12.4 Drivers
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Apr 29, 2012
so lately ive been getting BSOD all the time,i cant play a game more than 15 min before i get BSOD, and when im surfing it takes a little bit longer but after an hour or two of doing NOTHINg on the computer, i still get bluescreen. i dont know what to do, i think its the graphic card that is messing with me. because if i touch it, i almost get burnt, its really hot. error code is stop: 0x00000124 (0x0000000000000000, 0xfffffa8007c9c028, 0x00000000f2000000, 0x00000000002008f) ive never posted here, nor do i know alot about this
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Jan 24, 2012
My computer has been working fine for almost a year now, and the BSOD just started two days ago while playing Skyrim. I thought it was just Skyrim, so I stopped playing that and just left it for a while. Today, my computer got the BSOD during normal flash gaming, and then again 30 or so minutes later when I was trying to post here.
Info:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code].....
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Aug 18, 2012
A while ago I had some bluescreens with the error-code F4 which I could fix by updating the SSD firmware (from 1.3.0 to 1.3.3). But since then, I sometimes have a bluescreen with the errorcode 101. The bluescreens only appear while I'm playing Battlefield 3 or sometimes when I currently play nothing; in other situations my pc just freezes and I have to use the power button. With Google I found out, that this bluescreen is caused by an error with the processor, so I ran Prime95 and watched the temperatures with SpeedFan. The temperature of the second core was 98�C so I started logging the temperature. After another bluescreen I looked in the logfile but the temperature was only around 40�C. So it seems that nothing overheats (which is also proved by the fact that the bluescreens appears while nothing runs that stresses the hardware alot).
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Nov 8, 2011
it says memory mismanagement.
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Jan 22, 2012
My laptop was left on yesterday with numerous firefox tabs open (x20) for various websites, although no one was using the computer and this is a regular occurrence without fault until yesterday. I'd gone out fishing and noticed the BSOD and took this photo of the screen showing the full error as "stop 0x0000007A (0xc0487688, 0x3e5898c0, 0x96ed7e3e)"
I had altered the BSOD settings in the past to stop the laptop from restarting in order to have time to take note of the error codes in case of future failures, although I hadn't had any BSOD for over a year. The previous BSOD's were 0x000000d1 (netwLv32.sys) and 0x0000007e (Volsnap.sys), unlike those BSOD's, the one shown in the photo doesn't have a description other than the error code.
I had turned off the laptop while in BSOD, having completed dumping physical memory; subquent restarts were only reaching here followed promptly by a black screen with the flashing white underscore, which I could escape by alt+Ctrl+delete. At one point the laptop did load and somehow I was able to access System recovery options and selected startup repair, which I viewed the log prior to restarting and everything completed successfully and although I did restart the computer, I haven't been able to proceed further than the initial loading window or the defaulting black screen that follows.
I've tried running the BIOS setup utility, with the hard disk self test diagnostics, though this failed each time.
Not able to provide any debug logs until I can proceed further. Have the windows 7 back up DVD disc, but not sure if my DVD drive is playing up, as when I push ESC and enter into the boot menu selecting the Atapi cd/DVD rom drive, it only goes to the prior mentioned black screen and remains there long after 5 mins. The disc drive is heard to be working if the disc is within, though nothing results on the screen. I had recalled some difficulty prior to this BSOD with the CD/DVD rom, having decided it was either only a driver or possibly registry error or required itunes reinstall, as afterwards having successfully read a music cd with itunes.
I don't think I have the windows recovery discs or system restore discs, as I tried some I thought were these, but nothing occurred and I figure they must be from when I tested the windows 7 beta or W7RC or such. So only have the legit Windows 7 back up disc (32 & 64 bits), which I was running 32 bit. Only twice has it shown up "Press any key to boot from disc", although there was no response and it doesn't always reach this prompt.
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Mar 12, 2012
I have a Toshiba Qosmio F60 notebook that recently started with the following BSoD:0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUALIt happens completely random and I have tried the Hotifx and instructions from Microsoft's KB article 977067.We have not made any recent driver updates or hardware changes. Machine specs are as follows:Machine is approximately 12 months old. System is installed with the original OEM nstallation. Windows 7 Pro x646.00 GB RAMIntel Q740 i7 1.73 GHz750 GB HDD
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May 23, 2012
Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz 8GB RAMnvidia gt 540m (updated to latest driver that was available on their website)Windows 7 Home Premium 64-bit SP1it is also an OEM version.I received a BSOD with stop error 0x0000003B when playing an online game. I've played this game many times on this laptop without this error up till now. I've attached the mini dump file in this post but i did not attach the perfmon /report however because I would receive an error saying that the data collection has timed out.
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Sep 26, 2012
I have been getting random BSOD for about two days now. I reformatted my computer today thinking it would help but i did not fix the BSOD. Error code on the BSOD 0x000000f4 (0x0000000000000003, 0xfffffa80096bb3e0, 0xfffffa80096bb6c0, 0xfffff80002ddd510)
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