"Trap 00001DB6 Exception"
Aug 25, 2012
Whenever I try to start up my laptop it says "Trap 00001DB6 Exception" and will not go any further. I have tried to boot it into safe mode and it will not enter it. I have tried using a windows 7 repair disk, but it gets stuck at "searching for boot problems for hours".
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May 29, 2012
I get the following message "The exception unknown software exception (0xc06d007e) occurred in the application at location 0x759fd36f"
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Nov 22, 2010
Just recently I've been getting blue screen crashes at apparently random intervalsall due to the same cause, according to NirSoft's BlueScreenView, which reports Unexpected_Kernel_Mode_Trap caused by address ntoskrnl.exe+70740. How do I troubleshoot this, because I have absolutely no idea.
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Apr 13, 2011
I've come across the following BSOD:STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)UNEXPECTED_KERNEL_MODE_TRAPThis appears to have started shortly after I installed a network drive. The drive is a Western Digital MyBook Live 1TB.Here's the sequence of events:1) Installed the drive and ran the software from the CD. I only installed the WD SmartWare Drive Manager, NOT the backup software.2) Evaluated and tried out the drive for a couple of days - no issues, everything worked fine.3) Then, Windows Update notified me of 2 updates...which were rather strange...a) HD - Other Hardware - WD MyBook Live - IMPORTANT HD - Other Hardware - Storage Media Update - OPTIONAL (not the exact description, but similar)4) I noticed a yellow bang in Device Manager. It was under other devices, but it was obviously my network drive that I installed. It said that "No Driver could be found for this device." However, my drive was working fine and no issues were noted.5) I installed the 2 Windows Updates and the Yellow bang went away. The device now had a driver and was viewed under the appropriate device category.6) Went to bed, I restarted the computer the next day and within 1 minute of bootup, I get the above BSOD. I rebooted and the same error occured.Things to note:a) The error happens often (about 50% of the time) but not always. However, it always occurs within 1 to 2 minutes after bootup and the error code is exactly the same each time. If I don't get the error after 2 minutes of bootup, I will not get it at all. Safemode & Safemode with Networking do not appear to experience the BSOD.c) When the BSOD occurs, it usually happens when the boot drive (System partition) is very "Busy" (like after a Windows Update, new program install, etc.)d) It references the same file associated with Acronis True Image as the culprit (see below).
.Here's my BlueScreenView analysis:==================================================Dump File : 041311-60809-01.dmpCrash Time : 4/13/2011 7:54:18 AMBug Check String : UNEXPECTED_KERNEL_MODE_TRAPBug Check Code : 0x0000007fParameter 1 : 0x00000000Parameter 2 : 0x00000000Parameter 3 : 0x00000000Parameter 4 : 0x00000000Caused By Driver :
[code]....
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Nov 11, 2011
i've been getting bsods for the past couple of months. i'm running windows 7 professional x64 on a one-year-old sony vaio vpcs12c7e laptop. it's the original os which came installed on the system, and i've never re-installed it. the bsods all share some basic features:
they're all 0x0000007f unexpected_kernel_mode_trap errors (see attached dump files). they all happen when watching content online (usually adobe flash based, such as Internet) though occasionally offline when using vlc player. they all happen seemingly sporadicly - either thirty seconds or two hours under the above conditions.
the bsods also occur more instantaneously when streaming high-quality videos or multiple files at once. they started happening directly after i inserted an empty usb memory stick from a friend into my laptop. i can't recall the make or model of the usb stick. anyway, here are the dump files.
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Aug 28, 2012
my config:
Processor: AMD Phenom II x4 945 AM3
Motherboard: Gigabyte GA-790FXTA-UD5 AM3, BIOS F2
RAM: DDR3 Mushkin 996776 4x4 GB (16GB)
graphics: Gigabyte Radeon HD 7950 GV-R795WF3-3GD
[code]....
SSD, Radeon HD 7950 and Mushkin ddr3 are the newest parts. But I'm experiencing random BSODs (ntoskrnl.exe). There were also BSODs related to dwm.exe, but they disapeared when I installed Catalyst 12.8. Sometimes there are hardlocks without BSODs - ctrs+alt+del doesn't work here so I have to do a hard reset.First I thought it might be related to Radeon 7950 and compatibility problems - F2 (2009) is the latest BIOS for my motherboard (there is also F3J but still beta). Now it seems to be ok after I installed Catalyst 12.8.Then I thought that the SSD connected to Marvell controller is the problem. Well, there is a problem cause BIOS sometimes cannot see this SSD. Now Im thinking of buying a newest motherboard... unfortunately. I updated Marvell Controller drivers, still the same.Next thing - I ran memtest86+ ver. 4.20 to check memory. Pass 0 (Modulo 20, Random pattern) - there's only one error:
Test 8, Pass 0, Failing address 00080073468 - 2048.4mb
Good: e17e40c8
Bad: e17e00c8
Err-Bits: 00004000
Count 1
Next pass - no error. I let Memtest complete 6 passes. I got only this one error.BIOS settings:
tCL: 9
tRCD: 9
tRP: 9
tRAS: 24
Ram voltage - 1.635v set memory voltage to 1.650V. First MemTest pass - no errors. Second pass also completed. I think that all four sticks are ok. I can't say it's overheating. I'd say the memory is getting warm (even not so warm), but not hot. Third MemTest pass also was completed. No lock ups. Probably too low voltage could generate errors.Today I got another BSOD:
2012-08-28 19:38:20 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`0404a609 fffff880`0b98e9b0 00000000`00000000 tdx.sys tdx.sys+3609 x64 ntoskrnl.exe+7f1c0 C:WindowsMinidump�82812-36504-01.dmp 4 15 7601 276 112
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Nov 24, 2012
Some background info: I am running Windows 7 Ultimate. It is 64-bit. I am running it on a laptop. I have no idea why I got the BSOD, but I did get it today. Restarted the computer in safe mode, then restarted again in "regular" mode and everything was fine. I'm typing on the same computer now (it's the only one I have, okay?). Can't think of anything that would be wrong with the computer, except the charger broke (I'm pretty sure this is a charger issue, and a new one is in the mail) so the battery doesn't charge: I have to have the computer plugged in when I use it.
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Jan 4, 2012
I am trying to run a program on my conputer which I have run many times before.Yesterday when I tried to run it I get a message "unhandled exception". This prevents me from running the program. In the dialoge box it says to press continue and the message will be ignored and try to run the program but it just shades out the program and I cannot do anything .
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Aug 7, 2012
.NET Framework - Unhandled exception has occurred....
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Jun 10, 2009
How to Add or Remove a Windows Firewall Exception in Windows 7 ?
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Nov 19, 2009
So I finally get everything installed and running. I updated my gfx drivers to the latest at the time(a couple weeks ago) and things worked.
The computer had been shut off for probably a week maybe longer. Turn the computer on, right after I login, bam, BSOD. system_service_exception.
So I do some searching on another computer. Most of the things come up talking about gfx drivers being the problem, but nothing definite.
I rolled back the drivers. Things work fine. ATI released a new driver catalyst 9.11. I install that, everything is fine. computer was shut down and restarted and still worked fine.
I fire up the computer tonight, bam, BSOD. Same message as before. So I rolled back the gfx driver and now it's working normal again.
Does it make sense for the computer to be working fine with the newer drivers, be shut down for a while, and then not work? Cause that doesn't make sense to me.
There's also not much information out there regarding this system_service_exception BSOD that comes up. It would be nice to have some better concrete info on it.
current setup:
gigabyte ga-ma790gpt-ud3h
amd x4 955
g.skill 4gb ddr3
WD caviar black 750 gb
Windows 7 64 bit home premium
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Jun 28, 2012
Yesterday I wanted to use my HP laptop with my TV so I connected it using an hdmi cable. Everything connected fine and I opened up my cyberlink youcam software to adjust the camera settings. I got up for a minute to do something and when I came back the computer had gone to the blue screen of death (displayed right on the tv screen). The error was SYSTEM_SERVICE_EXCEPTION. This is the first time this happened so im not sure what to think. According to the HP website all of my drivers are up to date so I don't think that would be the problem.
I attached the dmp file and screenshots of my system specifications.
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Dec 28, 2011
I am receiving the following error and unable to determine where this is coming from:
Exception EOSError in module rtl120.bpl at 0002AF01. System error. Code 1450 Insuffucuent system resources exist to complete requested service.
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Apr 11, 2012
Almost as soon as I log in to my laptop it crashes. I can use safe mode and I keep my malwarebytes updated so I am unsure as to what could be happening. Here is the data dump:
Bug Check String- KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code- 0x0000001e
Parameter 1- ffffffff`c0000005
Parameter 2- fffff800`03506045
Parameter 3- 00000000`00000000
Parameter 4- ffffffff`ffffffff
Caused by Driver- ntoskrnl.exe
Caused by Address- ntoskrnl.exe+7cd40
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Aug 30, 2011
A couple of weeks ago this started happening : "Internet Explorer Unhandled Exception in third party module and should be closed. We are sorry for the inconvenience." Send Report Close . Then IE closes and reopens. As many as 3 - 4 times on the same site?
Here is my info :
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 32 bit
Processor: AMD Athlon(tm) 7550 Dual-Core Processor, x64 Family 16 Model 2 Stepping 3
Processor Count: 2
RAM: 2942 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430 , 128 Mb
Hard Drives: C: Total - 293688 MB, Free - 84392 MB; D: Total - 11554 MB, Free - 1256 MB;
Motherboard: PEGATRON CORPORATION, NARRA5, 5.00, 100669550003562
Antivirus: avast! Antivirus, Updated and Enabled
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Jan 16, 2012
Since building a new computer a few months back, I have been having issues with BSOD's while playing certain games like Battlefield 3 or Wow. But Skyrim and others are fine. I've tried many different drivers for ati and I'm currently using 11.12, but crashes still happen. I don't believe its a overheating problem as the temps are all low. WhoCrashed suggests a driver issue and has singled out ati as the possible issue a few times.
GA-990XA-UD3
AX6950 1bg
AMD Phenom II x 4 965
G.Skil 6b (3x2bg) RAM
Do these crash dumps show any type of noticeable pattern for the crashes?
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Aug 31, 2012
I've got a new install of Windows 7 Ultimate x64 on new hardware - a Foxconn motherboard replacing an older faulty EVGA motherboard. Since install, I've had several explorer.exe crashes, and a few bluescreens.SFC /scannow came back clean. A basic memory test (windows internal test from boot) also came back clean. Running full disk check after posting this. See error description below and attached dump logs.
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d688122
Faulting module name: comctl32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b
Exception code: 0xc0000005
Fault offset: 0x00000000000b49ed
[code].....
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Nov 12, 2012
Well every time i start up my computer i get this error message "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediately." Access to the path 'C:windowssystem32dllhost.exe' is denied. These are the details....See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.UnauthorizedAccessException: Access to the path 'C:Windowssystem32dllhost.exe' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
[code].....
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Apr 28, 2011
While playing games like cod 4, Battlefield BC2, and some other games, all online the computer freezes and the only way to make it move again is to reset. I think it maybe related because all the problems happen while I'm connected to the internet. Lately it has crashed and it appears BSOD message. This is what it says:
Error name: "SYSTEM_SERVICE_EXCEPTION"
Technical Information:
"Stop 0x0000003b(0x000000000c0000096, 0xfffff880094f98f1, 0xfffff8800b411cc0, 0x0000000000000000)
kernel.amd64 - Adress fffff880094f98f1 base at fffff88009478000, Datestamp 4581d357"
I think it maybe related because this only happens when I do something on the internet. Watching a video or uploading something, or playing online games. Plus sometimes it freezes and not even the reset button works. I have to turn it completely off and in 5 seconds turns back again on its own. I don't understand much of it, but i went to event viewer and not all the errors are totally alike, so i don't know if that means the cause is different. I have lots of critical errors and all from the source: kernel power; and event: id 41. I have other errors with name "KMODE_EXCEPTION_NOT_HANDELED" and other with no name.
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Jun 8, 2012
What is causing the error. I need to get my computer on. Is there anything I can do to get my system back on?
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Dec 13, 2012
i got the error that passmacleaner.exe is missing,restore it but i don't have that exe give me the link for that exe.
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Dec 10, 2009
i have been having this issue since Vista. I will randomly get the BSOD 0x3B. I notice it happens a lot when i play call of duty 4 and the new call of duty modern warfare 2. I immediately thought it was my ram. I took out all of the sticks and ran the vista memory test (i know, probably not the best choice) on each individual stick and then all of them together. No issues found.
After testing the ram i thought it may be my GPU because of the fact that it happens a lot in call of duty. I figured maybe the way the game renders on the GPU, its probably using a bad portion of the GPU RAM. I planned on upgrading in the future so i went ahead and ordered a Radeon 5870. it will be here friday. Hopefully that will fix the issue.
Here are my current system specs. Maybe you will find something wrong with it. I have updated the BIOS, Video Drivers and motherboard drivers.
Intel e8400 @ 3.6ghz. Cooled with a Cooler Master V8. Max temps after playing for awhile about 43C.
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Nov 11, 2011
On random occasions (not that often), I get a BSOD - 'Interrupt Not Handled'. Initially I thought it only happened when I was using my Marvell Controller as opposed to Intel but the dump check seems to suggest otherwise
System: Rampage III Formula, Mushkin 12gb Redline, i7 930@ 3.8ghz, Windows 7 64bit Home Premium, EVGA GTX580 @ 840.
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Mar 15, 2012
got this BSOD while i was installing adobe photoshop...... got from other guy... it was working for him windows 7 ultimate 32bit... its not 64bit....
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Apr 30, 2012
this is the 5th time i've got a pink screen with artifacts, randomly happens over the course of 4 months. this time i got a blue screen following it. last time the display driver corrected itself. i've ran furmark until the temp maxed out with no artifacts or anything. 86 c. times that the pink screen have occurred, once during mw3, once during vlc media player, twice during Internet just at the homepage, and once during windows media player.
windows 7 64 bit
motherboard tf520 a2+
processor amd athlon 64 x2 dual core 3.2 ghz
memory: 4096mb ram
graphics card: geforce gtx 550ti
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Dec 10, 2012
I've got a new PC, Windows 7 Home Premium x64. I have installed Adobe CS6 on it. Illustrator crashes at least once/day, and Microsoft Outlook 2003 crashes a few times/week also. Both list Event ID 1000.I have uninstalled and re-installed both with no luck. There is seemingly no pattern to the crashes, sometimes occur while printing, saving, importing objects and sometimes while that program is sitting in the background.
Here is the error log for two of the crashes: Faulting application name: Illustrator.exe, version: 16.0.2.682, time stamp: 0x5056c659 Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e Exception code: 0xc0000374 Fault offset: 0x00000000000c40f2 Faulting process id: 0x1530 Faulting application start time: 0x01cdd496cc31692a Faulting application path: C:Program FilesAdobeAdobe Illustrator CS6 (64 Bit)Support FilesContentsWindowsIllustrator.exe Faulting module path:
C:WindowsSYSTEM32
tdll.dll Report Id: 5296a8dc-40ad-11e2-81f0-e06995e36c7a
[code]....
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Apr 13, 2012
I've been getting this error message:"exception processing message parameters 0xc000007FEFC3E718C"every time I shut down or log off, accompanied by "Bad Image" messages from time to time, usually concerning davhlpr.dll. I've run the System File Checker three times, and each time it returns an error saying davhlpr.dll is corrupt and it can't restore it from the file store. I tried replacing davhlpr.dll with a copy I downloaded - once in Safe Mode and after setting the proper authorizations -, but each time I run the System File Checker it still shows davhlpr.dll as corrupt and says it can't replace it. By the way, I get the same "exception processing message" error when logging off in Safe Mode and from a brand-new account I created.This is a fully updated, recent install of Windows 7 x64 Ultimate. It seems to have started happening after I tried a couple of dialog-box enchancement utilities. But I've uninstalled everything I'd installed from before it started happening.
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Jul 12, 2012
Recently I have been getting BSOD's with the error "System Service Exception". I have Windows 7 Ultimate, 64-Bit. All of the parts of my PC are less than 6 months old. The crashes are random.
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Dec 21, 2011
I am having difficulty with drivers on my Acer Aspire 5253 system using Win 7. It is a couple months old. Within the last month, I have been getting random blue screen of death error messages in which the computer shuts down to prevent damage. The computer boots up fine without any problems. The blue screen that I see contains the same information each time.
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May 3, 2011
When trying to invoke my friends e-mail program (Juno) we get the following error: Fatal Exception: A fatal exception has been detected at Ex::Logger::log (,Logger.cpp:41) Caused by: Can'tOpenLogFileException: Can't open log file "C:ProgramData|JunoISPExecExceptions.xlg", open mode 18 Caused by: ErrnoException : Call to fopen failed with errno (13) "Permission denied" Click OK to Exit When we do click OK we get the Juno program, but when clicking on "Get Mail" we get a Runtime error with no code. If we select the Browser tab we also get a Runtime error. The program just will not access the Internet. MS Internet Explorer works okay. We have reverted back to an earlier restore date for Windows 7, have uninstalled/reinstalled Juno, copied two complete earlier Juno Folders (Program & Data) and all to no avail. Juno techies are at a loss so we are at a stand still.
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Apr 16, 2012
i have been getting these "bad pool header" and "system service exception" bsods for about a day now (the "bad pool header" one tends to pop up more often then the other btw). i ran a registry cleaner which didn't work and ran memtest this morning and it showed that my memory was fine. the bsods tend to occur more often when i am playing a game or running some program that uses a bit more memory but it also happens when i am just on the internet. on the other hand, last night i did nothing but surf Internet for 3 hours and didn't get a bsod at all. however, since then i haven't been able to do anything for more than 10 minutes (without being in safe mode) without it crashing, and this morning it completely froze until i turned it off. my os is windows 7 home premium 64bit. it came preinstalled from the manufacturer and unfortunately i do not have the install disc. the entire laptop is less than 2 years old and there have been no major hardware changes and i have never reinstalled the os.
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