System Thread Exception Not Handled

Nov 24, 2012

Some background info: I am running Windows 7 Ultimate. It is 64-bit. I am running it on a laptop. I have no idea why I got the BSOD, but I did get it today. Restarted the computer in safe mode, then restarted again in "regular" mode and everything was fine. I'm typing on the same computer now (it's the only one I have, okay?). Can't think of anything that would be wrong with the computer, except the charger broke (I'm pretty sure this is a charger issue, and a new one is in the mail) so the battery doesn't charge: I have to have the computer plugged in when I use it.

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this is the 5th time i've got a pink screen with artifacts, randomly happens over the course of 4 months. this time i got a blue screen following it. last time the display driver corrected itself. i've ran furmark until the temp maxed out with no artifacts or anything. 86 c. times that the pink screen have occurred, once during mw3, once during vlc media player, twice during Internet just at the homepage, and once during windows media player.

windows 7 64 bit
motherboard tf520 a2+
processor amd athlon 64 x2 dual core 3.2 ghz
memory: 4096mb ram
graphics card: geforce gtx 550ti

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Almost as soon as I log in to my laptop it crashes. I can use safe mode and I keep my malwarebytes updated so I am unsure as to what could be happening. Here is the data dump:

Bug Check String- KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code- 0x0000001e
Parameter 1- ffffffff`c0000005
Parameter 2- fffff800`03506045
Parameter 3- 00000000`00000000
Parameter 4- ffffffff`ffffffff
Caused by Driver- ntoskrnl.exe
Caused by Address- ntoskrnl.exe+7cd40

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System: Rampage III Formula, Mushkin 12gb Redline, i7 930@ 3.8ghz, Windows 7 64bit Home Premium, EVGA GTX580 @ 840.

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This is in Windows 7 64 bit, does anyone know what the cause is?

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BSOD - System Service Exception Tdx.sys

Aug 28, 2012

my config:

Processor: AMD Phenom II x4 945 AM3
Motherboard: Gigabyte GA-790FXTA-UD5 AM3, BIOS F2
RAM: DDR3 Mushkin 996776 4x4 GB (16GB)
graphics: Gigabyte Radeon HD 7950 GV-R795WF3-3GD

[code]....

SSD, Radeon HD 7950 and Mushkin ddr3 are the newest parts. But I'm experiencing random BSODs (ntoskrnl.exe). There were also BSODs related to dwm.exe, but they disapeared when I installed Catalyst 12.8. Sometimes there are hardlocks without BSODs - ctrs+alt+del doesn't work here so I have to do a hard reset.First I thought it might be related to Radeon 7950 and compatibility problems - F2 (2009) is the latest BIOS for my motherboard (there is also F3J but still beta). Now it seems to be ok after I installed Catalyst 12.8.Then I thought that the SSD connected to Marvell controller is the problem. Well, there is a problem cause BIOS sometimes cannot see this SSD. Now Im thinking of buying a newest motherboard... unfortunately. I updated Marvell Controller drivers, still the same.Next thing - I ran memtest86+ ver. 4.20 to check memory. Pass 0 (Modulo 20, Random pattern) - there's only one error:

Test 8, Pass 0, Failing address 00080073468 - 2048.4mb
Good: e17e40c8
Bad: e17e00c8
Err-Bits: 00004000
Count 1

Next pass - no error. I let Memtest complete 6 passes. I got only this one error.BIOS settings:

tCL: 9
tRCD: 9
tRP: 9
tRAS: 24

Ram voltage - 1.635v set memory voltage to 1.650V. First MemTest pass - no errors. Second pass also completed. I think that all four sticks are ok. I can't say it's overheating. I'd say the memory is getting warm (even not so warm), but not hot. Third MemTest pass also was completed. No lock ups. Probably too low voltage could generate errors.Today I got another BSOD:

2012-08-28 19:38:20 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`0404a609 fffff880`0b98e9b0 00000000`00000000 tdx.sys tdx.sys+3609 x64 ntoskrnl.exe+7f1c0 C:WindowsMinidump�82812-36504-01.dmp 4 15 7601 276 112

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BSOD System Service Exception

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So I finally get everything installed and running. I updated my gfx drivers to the latest at the time(a couple weeks ago) and things worked.

The computer had been shut off for probably a week maybe longer. Turn the computer on, right after I login, bam, BSOD. system_service_exception.

So I do some searching on another computer. Most of the things come up talking about gfx drivers being the problem, but nothing definite.

I rolled back the drivers. Things work fine. ATI released a new driver catalyst 9.11. I install that, everything is fine. computer was shut down and restarted and still worked fine.

I fire up the computer tonight, bam, BSOD. Same message as before. So I rolled back the gfx driver and now it's working normal again.

Does it make sense for the computer to be working fine with the newer drivers, be shut down for a while, and then not work? Cause that doesn't make sense to me.

There's also not much information out there regarding this system_service_exception BSOD that comes up. It would be nice to have some better concrete info on it.

current setup:

gigabyte ga-ma790gpt-ud3h
amd x4 955
g.skill 4gb ddr3
WD caviar black 750 gb
Windows 7 64 bit home premium

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Jun 28, 2012

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I attached the dmp file and screenshots of my system specifications.

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Jan 16, 2012

Since building a new computer a few months back, I have been having issues with BSOD's while playing certain games like Battlefield 3 or Wow. But Skyrim and others are fine. I've tried many different drivers for ati and I'm currently using 11.12, but crashes still happen. I don't believe its a overheating problem as the temps are all low. WhoCrashed suggests a driver issue and has singled out ati as the possible issue a few times.

GA-990XA-UD3
AX6950 1bg
AMD Phenom II x 4 965
G.Skil 6b (3x2bg) RAM

Do these crash dumps show any type of noticeable pattern for the crashes?

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While playing games like cod 4, Battlefield BC2, and some other games, all online the computer freezes and the only way to make it move again is to reset. I think it maybe related because all the problems happen while I'm connected to the internet. Lately it has crashed and it appears BSOD message. This is what it says:

Error name: "SYSTEM_SERVICE_EXCEPTION"
Technical Information:
"Stop 0x0000003b(0x000000000c0000096, 0xfffff880094f98f1, 0xfffff8800b411cc0, 0x0000000000000000)
kernel.amd64 - Adress fffff880094f98f1 base at fffff88009478000, Datestamp 4581d357"

I think it maybe related because this only happens when I do something on the internet. Watching a video or uploading something, or playing online games. Plus sometimes it freezes and not even the reset button works. I have to turn it completely off and in 5 seconds turns back again on its own. I don't understand much of it, but i went to event viewer and not all the errors are totally alike, so i don't know if that means the cause is different. I have lots of critical errors and all from the source: kernel power; and event: id 41. I have other errors with name "KMODE_EXCEPTION_NOT_HANDELED" and other with no name.

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i have been having this issue since Vista. I will randomly get the BSOD 0x3B. I notice it happens a lot when i play call of duty 4 and the new call of duty modern warfare 2. I immediately thought it was my ram. I took out all of the sticks and ran the vista memory test (i know, probably not the best choice) on each individual stick and then all of them together. No issues found.

After testing the ram i thought it may be my GPU because of the fact that it happens a lot in call of duty. I figured maybe the way the game renders on the GPU, its probably using a bad portion of the GPU RAM. I planned on upgrading in the future so i went ahead and ordered a Radeon 5870. it will be here friday. Hopefully that will fix the issue.

Here are my current system specs. Maybe you will find something wrong with it. I have updated the BIOS, Video Drivers and motherboard drivers.

Intel e8400 @ 3.6ghz. Cooled with a Cooler Master V8. Max temps after playing for awhile about 43C.

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