Random "Bad Pool Header" And "System Service Exception" BSODs
Apr 16, 2012
i have been getting these "bad pool header" and "system service exception" bsods for about a day now (the "bad pool header" one tends to pop up more often then the other btw). i ran a registry cleaner which didn't work and ran memtest this morning and it showed that my memory was fine. the bsods tend to occur more often when i am playing a game or running some program that uses a bit more memory but it also happens when i am just on the internet. on the other hand, last night i did nothing but surf Internet for 3 hours and didn't get a bsod at all. however, since then i haven't been able to do anything for more than 10 minutes (without being in safe mode) without it crashing, and this morning it completely froze until i turned it off. my os is windows 7 home premium 64bit. it came preinstalled from the manufacturer and unfortunately i do not have the install disc. the entire laptop is less than 2 years old and there have been no major hardware changes and i have never reinstalled the os.
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Apr 16, 2012
Acer Aspire 4740G. 2 years old. Last 1-2 weeks constant BSOD as per title, and random freezing up, forcing restart. On restart, random issues pop-up e.g. "Windows explorer is not working", "Login services not working (causes me to be logged into a new profile, all settings, icons, wallpaper gone)". The system has run the Memory Diagnostics test. Extracting from the Event Viewer, the results are as follows:
Log Name: System
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 16/04/2012 09:09:37
Event ID: 1102
Task Category: None
[code]....
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Jul 12, 2012
Recently I have been getting BSOD's with the error "System Service Exception". I have Windows 7 Ultimate, 64-Bit. All of the parts of my PC are less than 6 months old. The crashes are random.
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Aug 28, 2012
my config:
Processor: AMD Phenom II x4 945 AM3
Motherboard: Gigabyte GA-790FXTA-UD5 AM3, BIOS F2
RAM: DDR3 Mushkin 996776 4x4 GB (16GB)
graphics: Gigabyte Radeon HD 7950 GV-R795WF3-3GD
[code]....
SSD, Radeon HD 7950 and Mushkin ddr3 are the newest parts. But I'm experiencing random BSODs (ntoskrnl.exe). There were also BSODs related to dwm.exe, but they disapeared when I installed Catalyst 12.8. Sometimes there are hardlocks without BSODs - ctrs+alt+del doesn't work here so I have to do a hard reset.First I thought it might be related to Radeon 7950 and compatibility problems - F2 (2009) is the latest BIOS for my motherboard (there is also F3J but still beta). Now it seems to be ok after I installed Catalyst 12.8.Then I thought that the SSD connected to Marvell controller is the problem. Well, there is a problem cause BIOS sometimes cannot see this SSD. Now Im thinking of buying a newest motherboard... unfortunately. I updated Marvell Controller drivers, still the same.Next thing - I ran memtest86+ ver. 4.20 to check memory. Pass 0 (Modulo 20, Random pattern) - there's only one error:
Test 8, Pass 0, Failing address 00080073468 - 2048.4mb
Good: e17e40c8
Bad: e17e00c8
Err-Bits: 00004000
Count 1
Next pass - no error. I let Memtest complete 6 passes. I got only this one error.BIOS settings:
tCL: 9
tRCD: 9
tRP: 9
tRAS: 24
Ram voltage - 1.635v set memory voltage to 1.650V. First MemTest pass - no errors. Second pass also completed. I think that all four sticks are ok. I can't say it's overheating. I'd say the memory is getting warm (even not so warm), but not hot. Third MemTest pass also was completed. No lock ups. Probably too low voltage could generate errors.Today I got another BSOD:
2012-08-28 19:38:20 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`0404a609 fffff880`0b98e9b0 00000000`00000000 tdx.sys tdx.sys+3609 x64 ntoskrnl.exe+7f1c0 C:WindowsMinidump�82812-36504-01.dmp 4 15 7601 276 112
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Nov 19, 2009
So I finally get everything installed and running. I updated my gfx drivers to the latest at the time(a couple weeks ago) and things worked.
The computer had been shut off for probably a week maybe longer. Turn the computer on, right after I login, bam, BSOD. system_service_exception.
So I do some searching on another computer. Most of the things come up talking about gfx drivers being the problem, but nothing definite.
I rolled back the drivers. Things work fine. ATI released a new driver catalyst 9.11. I install that, everything is fine. computer was shut down and restarted and still worked fine.
I fire up the computer tonight, bam, BSOD. Same message as before. So I rolled back the gfx driver and now it's working normal again.
Does it make sense for the computer to be working fine with the newer drivers, be shut down for a while, and then not work? Cause that doesn't make sense to me.
There's also not much information out there regarding this system_service_exception BSOD that comes up. It would be nice to have some better concrete info on it.
current setup:
gigabyte ga-ma790gpt-ud3h
amd x4 955
g.skill 4gb ddr3
WD caviar black 750 gb
Windows 7 64 bit home premium
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Jun 28, 2012
Yesterday I wanted to use my HP laptop with my TV so I connected it using an hdmi cable. Everything connected fine and I opened up my cyberlink youcam software to adjust the camera settings. I got up for a minute to do something and when I came back the computer had gone to the blue screen of death (displayed right on the tv screen). The error was SYSTEM_SERVICE_EXCEPTION. This is the first time this happened so im not sure what to think. According to the HP website all of my drivers are up to date so I don't think that would be the problem.
I attached the dmp file and screenshots of my system specifications.
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Jan 16, 2012
Since building a new computer a few months back, I have been having issues with BSOD's while playing certain games like Battlefield 3 or Wow. But Skyrim and others are fine. I've tried many different drivers for ati and I'm currently using 11.12, but crashes still happen. I don't believe its a overheating problem as the temps are all low. WhoCrashed suggests a driver issue and has singled out ati as the possible issue a few times.
GA-990XA-UD3
AX6950 1bg
AMD Phenom II x 4 965
G.Skil 6b (3x2bg) RAM
Do these crash dumps show any type of noticeable pattern for the crashes?
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Apr 28, 2011
While playing games like cod 4, Battlefield BC2, and some other games, all online the computer freezes and the only way to make it move again is to reset. I think it maybe related because all the problems happen while I'm connected to the internet. Lately it has crashed and it appears BSOD message. This is what it says:
Error name: "SYSTEM_SERVICE_EXCEPTION"
Technical Information:
"Stop 0x0000003b(0x000000000c0000096, 0xfffff880094f98f1, 0xfffff8800b411cc0, 0x0000000000000000)
kernel.amd64 - Adress fffff880094f98f1 base at fffff88009478000, Datestamp 4581d357"
I think it maybe related because this only happens when I do something on the internet. Watching a video or uploading something, or playing online games. Plus sometimes it freezes and not even the reset button works. I have to turn it completely off and in 5 seconds turns back again on its own. I don't understand much of it, but i went to event viewer and not all the errors are totally alike, so i don't know if that means the cause is different. I have lots of critical errors and all from the source: kernel power; and event: id 41. I have other errors with name "KMODE_EXCEPTION_NOT_HANDELED" and other with no name.
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Jun 8, 2012
What is causing the error. I need to get my computer on. Is there anything I can do to get my system back on?
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Dec 10, 2009
i have been having this issue since Vista. I will randomly get the BSOD 0x3B. I notice it happens a lot when i play call of duty 4 and the new call of duty modern warfare 2. I immediately thought it was my ram. I took out all of the sticks and ran the vista memory test (i know, probably not the best choice) on each individual stick and then all of them together. No issues found.
After testing the ram i thought it may be my GPU because of the fact that it happens a lot in call of duty. I figured maybe the way the game renders on the GPU, its probably using a bad portion of the GPU RAM. I planned on upgrading in the future so i went ahead and ordered a Radeon 5870. it will be here friday. Hopefully that will fix the issue.
Here are my current system specs. Maybe you will find something wrong with it. I have updated the BIOS, Video Drivers and motherboard drivers.
Intel e8400 @ 3.6ghz. Cooled with a Cooler Master V8. Max temps after playing for awhile about 43C.
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May 22, 2011
my laptop has had a variety of problems from viruses which I seem to have got rid of to bsod twice , now i cant get in the pc at all?
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Sep 4, 2012
why i am getting bluescreen everyday.I tried to reinstall everything on my end also had a new hardware replaced with the same model and still i am getting the bluescreen error.
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Apr 2, 2012
I've tried all I can think off but have not been able to locate the cause for the contant crashes I'm attaching last 5 minidumps and hope you can guide me.
My PC:
OS: Win 7 - 64bit - Home Premium SP1
Intel QuadCore CPU - Q 6600
8 GB RAM
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Jul 2, 2012
So I just got back from a 3 day vacation, and when I came back I rebooted my computer only to come back to the "Start Windows Normally/ launch startup repair" naturally I chose startup repair, it froze. Tried starting normally, took me back to the same page. So I tried booting in safe mode, took me to the BSOD that read Bad_pool_header. So then I tried to putting in my windows 7 installation disc to see if I could do a system recover from there, but as soon as I try boot up with the disc it takes me back to the same BSOD. I feel completely stuck as I've tried everything I can think of.
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Oct 8, 2009
i m on a amd dual core 5200, abit k9n with latest bios, ati 4830, 2gb ram 800mhz (2x1)
i have downloaded from my university Windows 7 x64 version (the free copy for students build 7600) but i have also tryed 2 other versions (rc i think, both 64 and 32) with no success.
first of all, the starting installation page is very slow, after 4-5 minuts on "setup is starting" (advance mode, not upgrade), and at the second step (expanding windows files 0%)
installation crashes with blue screen:
first time i get: bad pool header error
second time i m on another blue screen: "a device driver attemptingto corrupt the system has been caught. the faulty driver currently on the kernel stack must be replaced.."
now i will try the 3rd time to install in "safe mode" and i post new info here.
if u need something more to know for helping me ill provide them as fast as possible.
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Dec 21, 2011
I am having difficulty with drivers on my Acer Aspire 5253 system using Win 7. It is a couple months old. Within the last month, I have been getting random blue screen of death error messages in which the computer shuts down to prevent damage. The computer boots up fine without any problems. The blue screen that I see contains the same information each time.
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Jun 3, 2012
MY in-laws bought a new computer a few weeks ago.
Windows 7 Home Premium x64 OEM
SP 1
Acer Aspire M1470
bought 3 weeks ago. Been crashing from day one one or two times a day.Ive tried to update the audiodrivers and the LAN-drivers but still BSODS. Most of the BSODS are memory_management but Ive gotten a few others (page fault in non paged area and pfn_list_corrupt)Ive also done the windows memcheck and found no errors.Unfortunately I cant use the perfmon to generate a report. I get an error and Ive tried the guide here making sure the right services are started and set to manual but I just cant get it to work.
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Aug 20, 2012
Been happening to me for awhile computer will either crash after running for awhile and sometimes the BSOD will state a reason of Cache Manage or System Service Exception, or no reason at all. Sometimes the computer just randomly restarts though.
-System Spec
-Custom built
Windows 7 64bit
Cpu- AMD Phenom(tm) II X4 965 Processor
Memory-G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3
Sound Card-(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Hard Drive- ST3500418AS ATA Device
Video Card- NVIDIA GeForce GTX 550 Ti
Motherboard- ASRock M3A770DE
Power Supply- Diablotek UL Series PSUL775 775W ATX 12V v2.31
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Jul 25, 2011
Recently revamped my system with no mobo/ram/cpu and a clean windows 7 install, but now I'm experiencing random BSODS 0 to 10 or so times per day.
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Oct 27, 2011
My computer has been crashing a lot lately. Usually, the computer freezes and weird lines appear on the display when it happens. Other times it just shows a BSOD and restarts. It started happening around 2-3 weeks after my motherboard, processor and RAM were changed because a part of the previous motherboard had burnt. The previous motherboard was ASUS M3A78-EM, the onboard graphics was ATI Radeon HD 3200 and RAM was 2 GB DDR2.I took the PC to a my computer vendor after everything I tried had failed. Firstly, he diagnosed it as an issue because of improper earthing/grounding in the switchboard where I plugged the computer and the UPS. I got the earthing issue sorted but to no avail, it still hanged/freezed. The second time I took it to him he said that he might have to update the BIOS and when I brought it back the problem had apparently been fixed but that was only for a few days. After like 4-5 days it started happening again. Same weird lines - green, magenta, purple and all the rest of it - started appearing. The HDD LED stops when this happens. I only observed the LED today, though. Today the computer freezed without those weird lines on two out of the 5 or 6 times it happenrd, it looked like it had just hanged but the HDD LED had gone off.Sometimes the PC doesn't start up at all immediately after it has crashed. That's what led me to guess it's a hardware issue. Also, it happens in safe mode and Windows XP too (I dual boot Windows XP and Windows 7) and I remember it once happening even before the computer had completely booted.Computer details:Windows 7 32-bitASUS M4A78LT-M-LEAMD Athlon II X2 250ATI Radeon 3000 onboard graphics1 x 2 GB DDR3 RAM250 GB SATAMinidumps and NirSoft BlueScreenView HTML report: url..
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Dec 27, 2011
I am having these random BSODs everytime. I've tried resetting my laptop on its factory defaults and still getting this random blue screens. I also tested my memory using Memtest with atleast 5 passes, NO errors reported. I used check disk many times.
I also tried sfc /scannow but it stopped at 45%. Also I always get errors like "...has stopped working" from any apps. I've tried updating all the drivers to the latest, still no luck. I've done 5x full recovery and still BSODs.
System Specs:
Asus A42D-r Laptop
1 year old
AMD Athlon II
2 GB Ram
1 GB ATI Mobility Radeon HD 5470
Windows 7 Home Premium x64 OEM
Minidump attached..
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May 20, 2012
I was having this problem earlier too, but i reinstalled windows 7 and now it was fine till i today used windows update to install service pack one. Now im getting hangs again.
No BSOD's have been seen yet, but its hanging up yeah(Screen freezes, keyboard lights go out and voice outputs a big 'ZZZZZZZZ' ) I cant provide much more detail
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Jun 10, 2012
This has been going on for a few months now and I have tried a number of things. At first I thought it just seemed to happen randomly when I used the internet that I would open a new page and just get an immediate blue screen with the message "BAD_POOL_CALLER".
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May 10, 2012
I dont know if this is the right area or not, as i just joined, but it seems to be the best place. I recently bought a new computer, and now it will randomly shut down. Its also making loud pitch noises. That just started happening. I called tech support and they told me it was probably just the power supply. Before I send it in though, i want to make sure that is what is wrong. I dont know all to put on here.
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Mar 9, 2011
I am getting random blue screens all the time for different errors including win32k.sys and memory management. BSODs also randomly occur on bootup as well. I can't install Win7 SP1 because it will crash and cause a BSOD. I have a Dell Studio Laptop 1535 with 4 gigs of ram: Radeon HD 4300 Series graphics card Dual Intel 5750 2.0 GHz processor Windows 7 Ultimate 32bit This is not the original OS installed (Windows Vista 32bit was the original OS)
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Nov 24, 2012
Some background info: I am running Windows 7 Ultimate. It is 64-bit. I am running it on a laptop. I have no idea why I got the BSOD, but I did get it today. Restarted the computer in safe mode, then restarted again in "regular" mode and everything was fine. I'm typing on the same computer now (it's the only one I have, okay?). Can't think of anything that would be wrong with the computer, except the charger broke (I'm pretty sure this is a charger issue, and a new one is in the mail) so the battery doesn't charge: I have to have the computer plugged in when I use it.
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Nov 8, 2011
I have had several BSOD's all with the BBCode 109. I have heard that is often memory issues, but cant find fault with the memory.The BSOD's appear to be random. I haven't had one while gaming yet, but most have occurred while I was not using the computer and one while I was on Chrome. All are BBCode 109.
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Dec 16, 2011
I've been getting random BSODs for a few days now. The last one happened when I was just browsing the internet. The minidump files are uploaded.Windows 7 64bitOriginal installed OSAge of system: 2 years (motherboard just a few weeks)
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Nov 5, 2009
I have a custom build pc, and I get random BSOD's while surfing the web or playing games. I am running Windows 7 RC... Will buying the Windows 7 release fix my problems or do you guys think its more of a hardware problem?
MSI 790GX board
Radeon 4890
4g Kingston ddr3
Amd 3.0Ghz Phenem Quad Core
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Oct 8, 2011
[code] My computer is unstable and BSODs at random, with error messages such as 'MEMORY_MANAGEMENT' and 'IRQ_NOT_LESS_OR_EQUAL'. I posted my problem on another forum (SevenForums) and had someone helping me but they seem to have dissapeared and my problem has not. url...If you don't mind please read up until page 2 as that is my latest errors (posted today). If you would rather me post my problem here direct I will. If you can see the attachments to my posts the dumps are also on that website, but once again I will post everything here if requested. I just see linking you to things I've already tried the best option rather than me try to explain everything again .
It has been going on for a while now, I have tried everything I can think of to no avail.I get Blue Screens out of the blue from anywhere, i can be idle to playing a game to the computer just getting into windows. On the link above I've tried many things, inluding memtest, driver verifyer, chkdisk, uninstalling norton (he said that could be the problem), system repair, a complete re-install of windows 7, updating all my drivers. To most recently cutting back to 4GB ram and making the timings and voltages to the correct setting instead of being on 'auto' in my bios, and it still BSODing. I have also ran 'prime95' on a blend test, and had errors on core #4:
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Dec 18, 2011
By random I mean different BCCodes at a regular time, not the other way around.[CODE]Here's what I've done.- Moved RAM modules. Happens with either or both installed.- Turned off all startup items using Spybot S&D- Disabled hardware drivers not in use.- Memtest, clear; but I now know this isn't worth squat.- Attached the minidump filesAny ideas? Other forum posts seem to indicate memory or IRQ. System screen doesn't indicate an IRQ conflict and I've swapped the RAM around. I'm stumped. Could a dying battery (won't last any length of time unplugged) drop the supply voltages enough to cause BSODs? Surely not
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