BSOD And System Service Exception Errors
Apr 28, 2011
While playing games like cod 4, Battlefield BC2, and some other games, all online the computer freezes and the only way to make it move again is to reset. I think it maybe related because all the problems happen while I'm connected to the internet. Lately it has crashed and it appears BSOD message. This is what it says:
Error name: "SYSTEM_SERVICE_EXCEPTION"
Technical Information:
"Stop 0x0000003b(0x000000000c0000096, 0xfffff880094f98f1, 0xfffff8800b411cc0, 0x0000000000000000)
kernel.amd64 - Adress fffff880094f98f1 base at fffff88009478000, Datestamp 4581d357"
I think it maybe related because this only happens when I do something on the internet. Watching a video or uploading something, or playing online games. Plus sometimes it freezes and not even the reset button works. I have to turn it completely off and in 5 seconds turns back again on its own. I don't understand much of it, but i went to event viewer and not all the errors are totally alike, so i don't know if that means the cause is different. I have lots of critical errors and all from the source: kernel power; and event: id 41. I have other errors with name "KMODE_EXCEPTION_NOT_HANDELED" and other with no name.
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Aug 28, 2012
my config:
Processor: AMD Phenom II x4 945 AM3
Motherboard: Gigabyte GA-790FXTA-UD5 AM3, BIOS F2
RAM: DDR3 Mushkin 996776 4x4 GB (16GB)
graphics: Gigabyte Radeon HD 7950 GV-R795WF3-3GD
[code]....
SSD, Radeon HD 7950 and Mushkin ddr3 are the newest parts. But I'm experiencing random BSODs (ntoskrnl.exe). There were also BSODs related to dwm.exe, but they disapeared when I installed Catalyst 12.8. Sometimes there are hardlocks without BSODs - ctrs+alt+del doesn't work here so I have to do a hard reset.First I thought it might be related to Radeon 7950 and compatibility problems - F2 (2009) is the latest BIOS for my motherboard (there is also F3J but still beta). Now it seems to be ok after I installed Catalyst 12.8.Then I thought that the SSD connected to Marvell controller is the problem. Well, there is a problem cause BIOS sometimes cannot see this SSD. Now Im thinking of buying a newest motherboard... unfortunately. I updated Marvell Controller drivers, still the same.Next thing - I ran memtest86+ ver. 4.20 to check memory. Pass 0 (Modulo 20, Random pattern) - there's only one error:
Test 8, Pass 0, Failing address 00080073468 - 2048.4mb
Good: e17e40c8
Bad: e17e00c8
Err-Bits: 00004000
Count 1
Next pass - no error. I let Memtest complete 6 passes. I got only this one error.BIOS settings:
tCL: 9
tRCD: 9
tRP: 9
tRAS: 24
Ram voltage - 1.635v set memory voltage to 1.650V. First MemTest pass - no errors. Second pass also completed. I think that all four sticks are ok. I can't say it's overheating. I'd say the memory is getting warm (even not so warm), but not hot. Third MemTest pass also was completed. No lock ups. Probably too low voltage could generate errors.Today I got another BSOD:
2012-08-28 19:38:20 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`0404a609 fffff880`0b98e9b0 00000000`00000000 tdx.sys tdx.sys+3609 x64 ntoskrnl.exe+7f1c0 C:WindowsMinidump�82812-36504-01.dmp 4 15 7601 276 112
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Nov 19, 2009
So I finally get everything installed and running. I updated my gfx drivers to the latest at the time(a couple weeks ago) and things worked.
The computer had been shut off for probably a week maybe longer. Turn the computer on, right after I login, bam, BSOD. system_service_exception.
So I do some searching on another computer. Most of the things come up talking about gfx drivers being the problem, but nothing definite.
I rolled back the drivers. Things work fine. ATI released a new driver catalyst 9.11. I install that, everything is fine. computer was shut down and restarted and still worked fine.
I fire up the computer tonight, bam, BSOD. Same message as before. So I rolled back the gfx driver and now it's working normal again.
Does it make sense for the computer to be working fine with the newer drivers, be shut down for a while, and then not work? Cause that doesn't make sense to me.
There's also not much information out there regarding this system_service_exception BSOD that comes up. It would be nice to have some better concrete info on it.
current setup:
gigabyte ga-ma790gpt-ud3h
amd x4 955
g.skill 4gb ddr3
WD caviar black 750 gb
Windows 7 64 bit home premium
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Jan 16, 2012
Since building a new computer a few months back, I have been having issues with BSOD's while playing certain games like Battlefield 3 or Wow. But Skyrim and others are fine. I've tried many different drivers for ati and I'm currently using 11.12, but crashes still happen. I don't believe its a overheating problem as the temps are all low. WhoCrashed suggests a driver issue and has singled out ati as the possible issue a few times.
GA-990XA-UD3
AX6950 1bg
AMD Phenom II x 4 965
G.Skil 6b (3x2bg) RAM
Do these crash dumps show any type of noticeable pattern for the crashes?
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Dec 10, 2009
i have been having this issue since Vista. I will randomly get the BSOD 0x3B. I notice it happens a lot when i play call of duty 4 and the new call of duty modern warfare 2. I immediately thought it was my ram. I took out all of the sticks and ran the vista memory test (i know, probably not the best choice) on each individual stick and then all of them together. No issues found.
After testing the ram i thought it may be my GPU because of the fact that it happens a lot in call of duty. I figured maybe the way the game renders on the GPU, its probably using a bad portion of the GPU RAM. I planned on upgrading in the future so i went ahead and ordered a Radeon 5870. it will be here friday. Hopefully that will fix the issue.
Here are my current system specs. Maybe you will find something wrong with it. I have updated the BIOS, Video Drivers and motherboard drivers.
Intel e8400 @ 3.6ghz. Cooled with a Cooler Master V8. Max temps after playing for awhile about 43C.
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Jul 12, 2012
Recently I have been getting BSOD's with the error "System Service Exception". I have Windows 7 Ultimate, 64-Bit. All of the parts of my PC are less than 6 months old. The crashes are random.
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Jun 28, 2012
Yesterday I wanted to use my HP laptop with my TV so I connected it using an hdmi cable. Everything connected fine and I opened up my cyberlink youcam software to adjust the camera settings. I got up for a minute to do something and when I came back the computer had gone to the blue screen of death (displayed right on the tv screen). The error was SYSTEM_SERVICE_EXCEPTION. This is the first time this happened so im not sure what to think. According to the HP website all of my drivers are up to date so I don't think that would be the problem.
I attached the dmp file and screenshots of my system specifications.
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Jun 8, 2012
What is causing the error. I need to get my computer on. Is there anything I can do to get my system back on?
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Dec 21, 2011
I am having difficulty with drivers on my Acer Aspire 5253 system using Win 7. It is a couple months old. Within the last month, I have been getting random blue screen of death error messages in which the computer shuts down to prevent damage. The computer boots up fine without any problems. The blue screen that I see contains the same information each time.
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Apr 16, 2012
i have been getting these "bad pool header" and "system service exception" bsods for about a day now (the "bad pool header" one tends to pop up more often then the other btw). i ran a registry cleaner which didn't work and ran memtest this morning and it showed that my memory was fine. the bsods tend to occur more often when i am playing a game or running some program that uses a bit more memory but it also happens when i am just on the internet. on the other hand, last night i did nothing but surf Internet for 3 hours and didn't get a bsod at all. however, since then i haven't been able to do anything for more than 10 minutes (without being in safe mode) without it crashing, and this morning it completely froze until i turned it off. my os is windows 7 home premium 64bit. it came preinstalled from the manufacturer and unfortunately i do not have the install disc. the entire laptop is less than 2 years old and there have been no major hardware changes and i have never reinstalled the os.
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Sep 12, 2012
My computer has been crashing alot lately. I get BSOD within a few minutes of using my computer. Earlier than this I had issues with my internet connection, even when using an ethernet cable. My network adapter would get a Code(10) saying it couldnt start, so I tried downloading a newer driver. I tried several times to update it but I was told it was up to date. Then I uninstalled it, also tried changing the settings so windows wouldnt automatically install, but I still have trouble. A lot of the BSOD occur if I am trying to use the internet. I tried updating my display driver as well, but the NVIDIA installer keeps saying the install failed. I tried downloading the newest BIOS from the manufacturers site, but I got BSOD special_pool_detected_memory_corruption.
What is also strange is that only a few days ago I moved my computer to my bfs place, and prior to the move I've only encountered windows freezing once in a while. Then after maybe two or three days of use, we started getting crashing. So we tried moving my files and doing a clean recovery in a desperate attempt to make it all go away. Then I tried looking on the internet for people with similar problems, but it all just seems so specific. I also turned on Driver Verifier as it should apparently give more useful dumps or something. I have changed nothing on my computer, other than doing a recovery a few months ago and now hooking my computer up to his monitor, mouse and keyboard. And I think the computer is outside warranty too.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1030
[code]....
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Apr 11, 2012
Almost as soon as I log in to my laptop it crashes. I can use safe mode and I keep my malwarebytes updated so I am unsure as to what could be happening. Here is the data dump:
Bug Check String- KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code- 0x0000001e
Parameter 1- ffffffff`c0000005
Parameter 2- fffff800`03506045
Parameter 3- 00000000`00000000
Parameter 4- ffffffff`ffffffff
Caused by Driver- ntoskrnl.exe
Caused by Address- ntoskrnl.exe+7cd40
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Nov 24, 2012
Some background info: I am running Windows 7 Ultimate. It is 64-bit. I am running it on a laptop. I have no idea why I got the BSOD, but I did get it today. Restarted the computer in safe mode, then restarted again in "regular" mode and everything was fine. I'm typing on the same computer now (it's the only one I have, okay?). Can't think of anything that would be wrong with the computer, except the charger broke (I'm pretty sure this is a charger issue, and a new one is in the mail) so the battery doesn't charge: I have to have the computer plugged in when I use it.
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Mar 15, 2012
got this BSOD while i was installing adobe photoshop...... got from other guy... it was working for him windows 7 ultimate 32bit... its not 64bit....
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May 29, 2012
I get the following message "The exception unknown software exception (0xc06d007e) occurred in the application at location 0x759fd36f"
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Apr 30, 2012
this is the 5th time i've got a pink screen with artifacts, randomly happens over the course of 4 months. this time i got a blue screen following it. last time the display driver corrected itself. i've ran furmark until the temp maxed out with no artifacts or anything. 86 c. times that the pink screen have occurred, once during mw3, once during vlc media player, twice during Internet just at the homepage, and once during windows media player.
windows 7 64 bit
motherboard tf520 a2+
processor amd athlon 64 x2 dual core 3.2 ghz
memory: 4096mb ram
graphics card: geforce gtx 550ti
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Aug 29, 2012
i've been having bsod on win 7 for over a week, i have had these problems previously, win 7 32bit to 64bit reinstall worked last time. this time i have tried installing win 8 pro 64bit to separate ssd drive. clean install, also having similar issues. i've started debugging some of the dumps. a few have pointed to avg and the gpu. i uninstalled avg and used driver sweeper to remove video, sound and ethernet drivers. this had only made the bsod take slightly longer to happen. sometimes the are happen under load (utorrent and playing bangbang racing), other time just Internet, and even while idle(just utorrent). i have stress tested the gpu, cpu, and run check on ram and hdd. i am leaning to faulty motherboard but i don't want to fork out for a new one until i cam be 100%.
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Sep 11, 2012
i am getting random bsod's lately. pc worked fine then 1 time i got a bsod and since that i keep getting them randomly. i installed a fresh window version but i stil get those bsod's . i think it could have to do something with memory orso . but since im getting diferent error codes im not sure what it can be. the errors apear mostly at or right after startup. and sometimes just when the pc is on for some time . i attached the file requested and hope that someone here knows where i should look for to fix this.
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Jul 28, 2012
So my pc has been randomly freezing and locking up after an hour or two of use and i cant figure out why. I have updated my graphics card and bios.I have tried both ram sticks in individually into the first slot, so unless both ram sticks went bad at the exact same time, they should be ok. I did try to run memtest overnight, but upon waking i found that the pc had restarted.I have cleaned out the pc of dust, and the heat seems fine on cpu, gpu, and mobo.I have run a full av scan with malware bytes and cleared up registry and temp files with ccleaner.
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Aug 26, 2012
My system had been very slow and hanging for a while now, so i decided to to check for errors in my drive C. Since then anytime i put on system it show the BSOD at approximately 3 minutes after booting. Currently my system only works fine in safe mode.
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Dec 14, 2011
I have run memtest and dskchk in dos to verify RAM and HDD integrity because I was getting lots of pc lock-ups where the only thing to do was hard shutdown.The two most recent errors i got was driver_irql_not_equal_or_less with stop: 0x000000C4,the other page_fault_in_nonpagedarea with win32k.sys error, no stop code.
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Feb 4, 2012
I have been trying to resolve some BSOD I got on my PC. To do this I also re-installed windows several times. I build and install everything by myself for years, but this is the first PC with a lot of BSODs. I used the Debugging Tool for windows to check the minidumps by myself, but as far as my knowledge goes, I didn't find anything special in there. The only thing that was obvious was that in all BSODs the ntoskrnl.exe was involved. This was something BlueScreenView revealed also. In my opinion however it seems there is more to it, since the ntoskrnl.exe could probably also crash because of another driver or hardware problem.On my previous fresh Windows 7 Install I did found out once that alot of BSOD I had at that time were caused by a bad Creative driver for my X-Fi. On the web I found a useful hint, because other X-Fi users pointed to the beta-drivers for the card. The official Creative drivers are almost two years older then these beta drivers, so obviously the beta drivers should be the first choice. These drivers are the ones I use now. I also had some problem with my OCZ Vertex 3 MI, like most owners of this hardware, and the problem was the unstable firmware. I am using the latest firmware now, which is 2.15, and that made the system alot more stable. The third problem is happening in POST: my logitech G110 keyboard features an USB hub and connection for media. These kind of USB keyboards had some problem with recognision and initialisation in the UEFI BIOS. For that I also updated to the latest BIOS for my motherboard.
All in all you can see I discovered and tried to fix a lot of different causes for BSODs. I also ran memtest once on the system for two hours, but this was in Dual Channel setup. Didn't gave any errors anyway.The latest minidump is created by the use of Verifier. I turned verifier on to test the two drivers for my AMD HD6970(crossfired). After 5 minutes in windows the BSOD appeared. I am using AMD Catalyst 12.1 drivers. I tried this, because the BSODs all are different then the ones I had on previous Windows 7 installations (on the same pc), but the only thing I changed in the current installation, was the AMD 12.1 drivers.I reinstalled windows about two weeks ago, after using Secure Erase on my SSD. I installed only the latest drivers for all the things that need drivers. The complete installation, including windows updates and drivers, was without any fault. One day later the first BSOD appeared, etc. I use the system to play Battlefield 3 only, since the fresh install. Strangely, I played more then 50 hours in the game, without any crash or BSOD! The new AMD FX-8150 processor is the first to support native 1866 MHz DDR3. The motherboard specification showed that the board supported 1866 (OC), thus it's seen as an overclock. I set all settings in bios like the ram specificiation told, which is: 9-11-9-27 2T @1.65V. Still, it could be that the 1866 MHz is too much on standard NB voltages? It's something I couldn't find an answer to on the internet, and since I never overclock I don't have that much experience with the voltages.
All BSODs happened in different situations, like just after windows log in, or when I start a program, or when idling, or when browsing the internet.Since I couldn't figure out any more usefull details out of the minidumps, I hope someone here with more experience could check the attached files.
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Mar 7, 2012
Computer is a few years old, a home build, running Windows 7 Home Premium x64. Haven't really had too many problems other than the occasional BSOD or random restart, but it's gotten a lot worse lately so I wanna get to the bottom of it.The two errors I've gotten are Memory Management and System Service Exception, both seem to be linked to the ntoskrnl.exe file. I also ran the System File Checker and got the following error reported: "Cannot repair member file [l:24{12}]"kerberos.dll" of Microsoft-Windows-Security-Kerberos". Lastly I ran the windows memory diagnostic and it detected several hardware errors.
1)A system restore to a couple weeks ago
2)Repair the system/OS with my Windows 7 disc
3)Replace the RAM
Wanted to post here before I try any of those though. Whew ok sorry to be long winded but wanted to provide as much info as possible.
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Jun 19, 2012
I have had a very solid stable system since 2010, then I decided 6 GB of RAM and a 9800GT/GTX560Ti wasn't enough. I sold these parts away and replaced them with 24 GB of RAM and a GTX560Ti 448 edition. The instant I throw these new parts into my box I start getting the two different BSoD errors (the ones in the title). I have cleared everything of my previous overclocks with the upgraded components.System Specs: (bolded is what was introduced to the system which created the errors)Windows 7 Professional x647 930EVGA 132-BL-E758 (Motherboard)EVGA GTX560Ti 448 FTW EditionPatriot Extreme Performance (24 GB of RAM)If you need to know anything besides the core components that I have, let me know. Attached are the dump files.
The story so far:I have ran Memtest overnight on all the sticks of RAM and nothing comes up, it claims they're all good. I'm not sure how to test the graphics card, but what I can tell you is that I can login to Windows and within 5 minutes the BSoD shows itself. When in safe mode, (where I am right now), it runs more stable, but I have had it BSoD in here as well; It's just nowhere near as often. So, this makes me think its not hardware related and hopefully it's not because I have no other RAM sticks or graphics card to test with.My thoughts:I only used 3 of the 6 slots for RAM on the motherboard before this upgrade so initially I thought maybe I had a bad slot. I can't disprove that, but I still get the BSoD when using only 1 stick of RAM in a slot that was previously known as working. I uninstalled the graphics driver for my old GTX560Ti and downloaded the latest driver for my new graphics card and still get a BSoD.
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Jun 27, 2012
After a long time of trying to fix this problem by myself, i turn to the pro's for help I've been having a lot of BSOD errors while playing games and occasionally during browsing / playing movies on my pc. The most common error messages include:
BAD_POOL_CALLER
PAGE_FAULT_IN_NONPAGED_AREA
IRQL_NO_LESS_OR_EQUAL
Atikmdag.sys error.
After some research i thought it might be the RAM, so i went to the pc shop and my RAM was still under warranty so they gave me a new one and the problem seemed to have gone for a short time, then it came back and has been haunting me ever since. It usually occurs during gaming: the pc eithers shows a BSOD, or the sound loops and the screen is full of blue/red/green lines or it just resets. I added some minidump files of the latest crashes, hope it helps to determine the problem.Might it have something to do with my old BIOS version? 14.04 dated 28/05/2010?
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Jul 6, 2012
I've just installed the full retail version of Windows 7 64bit and am having regular BSOD crashes and 'Recovered from a serious error' messages. Hardware is 1 year old (Intel DH67GD) i2500K, 12 GB RAM).
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Aug 22, 2009
My wife's computer with 7600 RTM 64-bit installed is experiencing about daily BSOD errors. She had similar problems under XP 32-bit as well and I tried replacing various components and drivers to see if I could resolve the problem. Nothing seemed to help. The problem might be resolved for a while, but eventually always came back regardless of what I tried to do.
Restarting the computer Windows presents a "recovered from serious error" dialog and displays an error message. The message we typically get is similar to:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 00000000000D3BFA
BCP3: 0000000000000002
BCP4: 00000000000D3DF9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:WindowsMinidump
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Nov 6, 2011
I'm getting these errors more frequently, and usually when I'm browsing the web. I just got the 0x0A one when I installed the Asus mother board Utility tool for my P8P67 LE REV 3.0 mother board.I get the 0x0A1 error off and on, about 3 times now I've gotten it. I've attempted to use memtest86 but to no avail. I burned the iso onto a disk and had the system boot disk first, nothing happened, it booted normal. I tried the USB stick way and install it using that method, attempt to boot from the USB first in the boot priority and still... nothing.
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Mar 2, 2012
I have recently built a computer with the following components:
Asus 990fx Sabertooth motherboard
Zambezi 6-core Am3+ cpu
16 gb g-skill ram
180 Gb SSD
1 TB 7200 rpm HDD
2 MSI GT 560's
Every time I go to install Windows 7 it seem to be getting a different error. It will get to various stages of the install (ex, i can click on the language settings and the install button and then crash, or it will get to expanding files and crash, or it wont even get to the language settings page) The BIOS runs fine and recognizes my RAM and my CPU. How I can install windows 7.
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Nov 10, 2011
I have some problems with BSOD. It can happen few times a day, and it can appear after a week without problems. Usually it happened when I use the internet, but yesterday, for the first time it happened 2 minutes after I turned on the computer, without doing anything.I updated all the drivers without any positive result.
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Nov 24, 2011
I have been having nonfrequent bsod errors for quite a while, and since playing a game of Starcraft 2 today (~3 hours ago) my computer started to constantly bsod. I can not log into windows for more than a minute or two (if that) before it BSOD's again. I am currently posting with my laptop, and the desktop that is BSOD'ing is dualbooting linux (ubuntu) which has no BSOD issues whatsoever. I also ran the memtest that comes with installing ubuntu and no issues were found. Attached are my minidumps.
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