Sapphire 5870 Problems Installing Drivers

Oct 18, 2009

Well I do not really know where to start. I've bought myself a new computer and I'm trying to set it up and completing updating stuff.

And Everything goes smooth until the installation of my new Sapphire Radeon Hd 5870 Graphic card.

I'm not any expert in this field and could really need some help, directions or what to look after to make it work.

I'm able to install all except the actual driver. The drivers I'm trying to install is latest from Ati's homepage.

The error message i get is following:

"Driver install: user must be a member of the administrators group"

Error During installation of newest Drivers

I've tried right clicking and Run as Administrator but nothing changed and I still got the same "result" or problem after that.

I've checked in my Administrative Tools -> Computer Management -> Local Users and Groups -> Users

And there I've checked that my User is a member of Administrators.

I've tried starting up a game (Aion to be correct) and got this error:
Error Message Starting up Aion

I've tried to install new drivers by selecting the location off the driver but then windows gave me a message that said following:

"Windows has determined the driver software for your device is up to date"

Picture shows Advanced settings in Screen Resolution
Picture off Advanced Screen Res. Settings

On my Motherboard, Asus Rampage II Extreme, It said that if you were running a single GPU card it should stand at the top Pci-e slot, so it's mounted after the manual.

I don't know if that makes me unable to try the 2nd or 3rd Pci-e slot to test the actual slot or not?

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Sapphire ATi Drivers

Jul 21, 2009

Did anybody know when will be released sapphire's ATi drivers for windows 7.

Because official ATi-AMD drivers for windows 7 don't work on my graphic card witch is HD3650 AGP also drivers for vista don't work it installs only CCC but not the display drivers.

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Nov 14, 2009

Installed OS (Windows 7 Professional 64-bit)

Installed Chipset drivers.

Ran Windows Update

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Reboot - CRASH - have to boot in Safe Mode & restore to earlier version as system will no longer start properly.

Why? What did I do wrong?

Until attempting to install the proper drivers, it would appear the system is using a default VGA adapter, and not seeing as PCI-e? Are there special drivers to install for the PCI-e boards?

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Asus 5870 Benchmark

Oct 20, 2009

I got my shiny new Asus 5870 today and ran some benches you might be interested in reading.

Current setup

Q9550 @ 3.81ghz

4 x 1GB Crucial Ballistix 1142

Asus 5870 Stock

3DMark06 20,500

3DMark Vantage 14,896

I am having a problem though and hope someone can help as I have never owned an ATI card until today.

When the card is at stock settings it works flawlessly but when I overclock it even the slightest bit eg 5mhz I get weird figures come up from the core and memory sensors and a flickering on the screen.

I haven't been able to get the flickering screenshot but this shows the core speed reducing etc.

I have noticed when the card isn't being utilized it under clocks it to a core of 400mhz to save power and reduce heat no doubt but when its not at the stock clocks the power save changes the clocks to stupid amounts.

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I have been playing BF3 with my newly updated 5870. Without any reason I get BSOD. No framerate drops or overheating. Also, I get screen tearing with just normal applications up. ex. Google Chrome, itunes ext. Just some information on my system-

I7 920
3g ram
5870
WD 500g hardrive [code]

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Jul 21, 2012

Allright so first my specs:Nexus 80%+ 800W psuCore i7 950 not overclockedAsus p6t motherboard8gb of ram, vengeance 1600mhz (2x4gb) seated in a1 and b12x 640gb hard drivesWindows 7 64bitNow to the issue, when I plug my radeon 5870 into the mobo, I can boot into windows and log in np, but when I install catalyst drivers etc, I crash in gui, except if I disable the card in device manager, resulting in me using the crappy on-board gpu. I first thought tyat the 5870 was busted so I plugged a brand new gtx560 in and it crashed at POST a few times, and then coming to the windows logo and crashing there. No error messages, and then I plug my 5870 (still no drivers) and windows boots up fine. I've re-seated everything multiple times, and checked wires and heat, nothing out of the ordinary.

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Oct 27, 2009

So having recently installed my new 5870 video card I was quite eager to start running some bench tests and checking out the results.

Initially I booted up Crysis Warhead and Flight Simulator X for a quick run and immediately noticed a drastic improvement with this card. Crysis was on FULL settings and didn't even flinch during gameplay.

Windows WEI improved from 7.4's to 7.8's on graphics (previous card was nvidia Evga 9800 GX2)


3d Mark Vantage on the other hand has got me stumped. My numbers are WAY lower than expected as they are showing way lower than with my 9800 GX2?! Also, the CPU score is coming up as one third of what I was getting before and I haven't made any changes to my CPU!

I suspect that this is a software problem with 3d mark, since everything else showed signs of improvement but can't understand where the issue lies.

I am running Windows 7 x64 & ATI 9.10 Drivers for 7 x64

Attached are screenshots from vantage after tests before with my old card and now with the 5870. The attached GPUZ shot on it's own is of my current config as well.

PS - the total score of my before pic shows '0' by accident, I believe I reset it at the time by mistake but the individual scores beneath are still valid.

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Nov 12, 2009

So just upgraded my system from Vista to W7. now everytime I unplug the monitor from my rig and reconnect it the video in WMP is all distorted and dark. I have to uninstall the video card and then load the drivers again..

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My story is simple, I bought a Sapphire HD 3850 512mb DDR3 !AGP! and i want 9.6 catalyst drivers installed NOW!

Well, I had to manually install the drivers first. So make sure your drivers are already extracted to your c: or w/e.

www.otleague.net/stuff/9.6_32_bit_hotfix.zip

This link will take you to my Problem Step Recorded (psr.exe) movie of how I got my drivers from the 9.6 Catalyst.

After I restarted I than installed the CCC from the C:atiSupport9-6_agp-hotfix_vista32_dd_cccSetup.exe. (hotfixs are for AGP cards only) You can use the setup know beacuse it doesn't need to install your drivers And boom I hope it works for you, like it has for me.

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Sep 28, 2009

I purchased my new computer on Christmas 2008 due to the sales they had that day. When I first got it, it work perfectly fine without even downloading the drivers. I'm a developer for a game and I use various software needed for graphics editing. I play a 10 year old game (Sony's Infantry) almost everyday on average for 1 to 3 hours a day and my system temps are pretty normal. Around 40-50C temps when playing. I use compressed air every 2 weeks and my case is nice and tidy so there's no dust bunnies or anything of that sort.The problem arose during the month of August 2009. There were no artifacts or blue screens or anything like that. The computer would just suddenly turn off on its own and when I tried to power it on, it did not display a picture. I saw the CPU fans spinning, the HDDs were running, all the cables are connected properly, the video card (sapphire 4850) fan was on and there's 1 beep code.

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Original setup:
Intel Q6600
Sapphire ATI 4850 HD
Asus P5E
Antec 500W
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800
Antec 500W Continuous SLI Certified CrossFire Ready 80 PLUS Certified
Windows 7 x64
Windows Vista x64

[code]....

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[URL]

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Catalyst� Install Manager
Installation Report
06/08/12 18:04:58
Hardware information
NameATI Radeon HD 3200 Graphics

[code]....

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