Sapphire 5870 Problems Installing Drivers
Oct 18, 2009
Well I do not really know where to start. I've bought myself a new computer and I'm trying to set it up and completing updating stuff.
And Everything goes smooth until the installation of my new Sapphire Radeon Hd 5870 Graphic card.
I'm not any expert in this field and could really need some help, directions or what to look after to make it work.
I'm able to install all except the actual driver. The drivers I'm trying to install is latest from Ati's homepage.
The error message i get is following:
"Driver install: user must be a member of the administrators group"
Error During installation of newest Drivers
I've tried right clicking and Run as Administrator but nothing changed and I still got the same "result" or problem after that.
I've checked in my Administrative Tools -> Computer Management -> Local Users and Groups -> Users
And there I've checked that my User is a member of Administrators.
I've tried starting up a game (Aion to be correct) and got this error:
Error Message Starting up Aion
I've tried to install new drivers by selecting the location off the driver but then windows gave me a message that said following:
"Windows has determined the driver software for your device is up to date"
Picture shows Advanced settings in Screen Resolution
Picture off Advanced Screen Res. Settings
On my Motherboard, Asus Rampage II Extreme, It said that if you were running a single GPU card it should stand at the top Pci-e slot, so it's mounted after the manual.
I don't know if that makes me unable to try the 2nd or 3rd Pci-e slot to test the actual slot or not?
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Jul 21, 2009
Did anybody know when will be released sapphire's ATi drivers for windows 7.
Because official ATi-AMD drivers for windows 7 don't work on my graphic card witch is HD3650 AGP also drivers for vista don't work it installs only CCC but not the display drivers.
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Jun 19, 2011
Quote: Originally Posted by torrentg That method should work with the hotfix driver but it also works well for the normal non-hotfix Catalyst driver too, even though the card is AGP. I don't use hotfixes any longer as they haven't been necessary for many months.The only thing I can think of is that you're using the wrong .inf in either the wrong folder or right one. (Or again, could be chipset but I'd try this first.)Download the normal Catalyst 9.9 32 bit for Windows 7 and extract it to C:ATI.Here is the .inf you should use. Download it and copy/paste it directly over the existing one in C:ATISupport9-9_vista32_win7_32..:1-CLICK Web hosting - Easy Filehosting Now install using device manager the same as you did before.
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Jan 31, 2013
yes I have a Sapphire Radeon HD 4850x2 on a Intel Motherboard but I can't find drivers to overdrive my Fan .....?
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Nov 14, 2009
Installed OS (Windows 7 Professional 64-bit)
Installed Chipset drivers.
Ran Windows Update
Installed Graphics Card drivers - newest from website
Reboot - CRASH - have to boot in Safe Mode & restore to earlier version as system will no longer start properly.
Why? What did I do wrong?
Until attempting to install the proper drivers, it would appear the system is using a default VGA adapter, and not seeing as PCI-e? Are there special drivers to install for the PCI-e boards?
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Oct 20, 2009
I got my shiny new Asus 5870 today and ran some benches you might be interested in reading.
Current setup
Q9550 @ 3.81ghz
4 x 1GB Crucial Ballistix 1142
Asus 5870 Stock
3DMark06 20,500
3DMark Vantage 14,896
I am having a problem though and hope someone can help as I have never owned an ATI card until today.
When the card is at stock settings it works flawlessly but when I overclock it even the slightest bit eg 5mhz I get weird figures come up from the core and memory sensors and a flickering on the screen.
I haven't been able to get the flickering screenshot but this shows the core speed reducing etc.
I have noticed when the card isn't being utilized it under clocks it to a core of 400mhz to save power and reduce heat no doubt but when its not at the stock clocks the power save changes the clocks to stupid amounts.
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Jul 2, 2012
I have been playing BF3 with my newly updated 5870. Without any reason I get BSOD. No framerate drops or overheating. Also, I get screen tearing with just normal applications up. ex. Google Chrome, itunes ext. Just some information on my system-
I7 920
3g ram
5870
WD 500g hardrive [code]
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Jul 21, 2012
Allright so first my specs:Nexus 80%+ 800W psuCore i7 950 not overclockedAsus p6t motherboard8gb of ram, vengeance 1600mhz (2x4gb) seated in a1 and b12x 640gb hard drivesWindows 7 64bitNow to the issue, when I plug my radeon 5870 into the mobo, I can boot into windows and log in np, but when I install catalyst drivers etc, I crash in gui, except if I disable the card in device manager, resulting in me using the crappy on-board gpu. I first thought tyat the 5870 was busted so I plugged a brand new gtx560 in and it crashed at POST a few times, and then coming to the windows logo and crashing there. No error messages, and then I plug my 5870 (still no drivers) and windows boots up fine. I've re-seated everything multiple times, and checked wires and heat, nothing out of the ordinary.
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Oct 27, 2009
So having recently installed my new 5870 video card I was quite eager to start running some bench tests and checking out the results.
Initially I booted up Crysis Warhead and Flight Simulator X for a quick run and immediately noticed a drastic improvement with this card. Crysis was on FULL settings and didn't even flinch during gameplay.
Windows WEI improved from 7.4's to 7.8's on graphics (previous card was nvidia Evga 9800 GX2)
3d Mark Vantage on the other hand has got me stumped. My numbers are WAY lower than expected as they are showing way lower than with my 9800 GX2?! Also, the CPU score is coming up as one third of what I was getting before and I haven't made any changes to my CPU!
I suspect that this is a software problem with 3d mark, since everything else showed signs of improvement but can't understand where the issue lies.
I am running Windows 7 x64 & ATI 9.10 Drivers for 7 x64
Attached are screenshots from vantage after tests before with my old card and now with the 5870. The attached GPUZ shot on it's own is of my current config as well.
PS - the total score of my before pic shows '0' by accident, I believe I reset it at the time by mistake but the individual scores beneath are still valid.
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Nov 6, 2009
Although not yet announced an interesting new Cypress-based card has popped up online, a Radeon HD 5870 boasting 2GB of GDDR5 memory, which is double the amount found on current models, and featuring no less than six Mini DisplayPort outputs.
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Nov 12, 2009
So just upgraded my system from Vista to W7. now everytime I unplug the monitor from my rig and reconnect it the video in WMP is all distorted and dark. I have to uninstall the video card and then load the drivers again..
Intel core I7
Asus x58 extreme MoBo
Radeon 5870
750W silencer
6 GB ram
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Jun 25, 2011
I downloaded some new drivers and updating everything was going good my screen went black my resolution went down then it went black again. it just stayed black then i got the blue screen and i cant start up windows.
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Jul 9, 2009
My story is simple, I bought a Sapphire HD 3850 512mb DDR3 !AGP! and i want 9.6 catalyst drivers installed NOW!
Well, I had to manually install the drivers first. So make sure your drivers are already extracted to your c: or w/e.
www.otleague.net/stuff/9.6_32_bit_hotfix.zip
This link will take you to my Problem Step Recorded (psr.exe) movie of how I got my drivers from the 9.6 Catalyst.
After I restarted I than installed the CCC from the C:atiSupport9-6_agp-hotfix_vista32_dd_cccSetup.exe. (hotfixs are for AGP cards only) You can use the setup know beacuse it doesn't need to install your drivers And boom I hope it works for you, like it has for me.
It took me close to a week of trail and error to get this answer.
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Nov 29, 2011
i have a sapphire HD 5770 a little over a yr now and recently it started giving problems and now it does not wrk most of the time. what happens is that when the computer is turned on the card starts up (the lights on the back of the card light up green and soon after they start to flicker and turn off and the fan spins really fast and loud as if there is no six pin power connector in the card. i gave it to a friend to check it for me and it wrked in his system for about 4 days str8 the started to chip off.
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Nov 28, 2009
i don't know if the video card and the graphics card is the same thing (because im not from UK or USA). my problem is that i have installed the driver and by the devices appears a yellow sign that shows that i have installed nothing what should i do ? my card is : ati radeon saphire x1550 (if someone didn't understand that what i wrote plz ask me for more explanations)
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Dec 2, 2011
i installed Windows 7 Professional 32bit on My GPU is compatible with Aero, why I can't use it? I tried to install all windows drivers, but it doesn't work.
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May 28, 2012
Is Sapphire HD 6850 is Compatible to the B75, H77, Z77 Motherboard? What will i loose inserting a HD 6850 to a PCI 3.0 Slot?
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Sep 28, 2009
I purchased my new computer on Christmas 2008 due to the sales they had that day. When I first got it, it work perfectly fine without even downloading the drivers. I'm a developer for a game and I use various software needed for graphics editing. I play a 10 year old game (Sony's Infantry) almost everyday on average for 1 to 3 hours a day and my system temps are pretty normal. Around 40-50C temps when playing. I use compressed air every 2 weeks and my case is nice and tidy so there's no dust bunnies or anything of that sort.The problem arose during the month of August 2009. There were no artifacts or blue screens or anything like that. The computer would just suddenly turn off on its own and when I tried to power it on, it did not display a picture. I saw the CPU fans spinning, the HDDs were running, all the cables are connected properly, the video card (sapphire 4850) fan was on and there's 1 beep code.
I asked my friend to borrow his old 8600GT and my computer worked normally. He suggests that my PSU may not be supplying enough juice to the GPU. I thought it might have been the mobo. But my friend is more knowledable than I am. I ended up buying a new PSU. The PSU ended up not solving the problem. Then I buy the same exact card that gave me the problem and a new motherboard and installed the drivers.. that didnt do it either. With basically a brand new computer minus the RAM, I end up with the same results.
Original setup:
Intel Q6600
Sapphire ATI 4850 HD
Asus P5E
Antec 500W
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800
Antec 500W Continuous SLI Certified CrossFire Ready 80 PLUS Certified
Windows 7 x64
Windows Vista x64
[code]....
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Dec 17, 2009
tried to follow manual guide for installing agp drivers for my sapphire 4650 agp card,
after changing the CL_91526.inf, and udating via device manager, it tells me the
'standard driver' is the best one to use???
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Jul 8, 2010
I recently looked into this cards performance and even used furmark to benchmark test it. THIS program made the card reach 91c before I stopped it.I recently got MSI Afterburner to test it out even more accurately and it gave me readings of 79c only after maybe 4-5 minutes of play on Metro 2033 with High settings.It just worries me that it may be overheating at times.
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Nov 16, 2011
im not too good at computers but i just got a new graphics card for my pc, its a sapphire 6790, today i saw there were new drivers available and when i downloaded it and installed it windows shutdown and then when it started back up everything, icons etc were all large, this is the download i did which a guy on bf3 advised me to do which may not of been the smartest option but anyways
[URL]
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Oct 11, 2009
Had a frustrating afternoon trying to get my triple-monitor setup going again; I had WinXP for years with two video cards: a single, simple VGA / PCI card, and a recent Radeon HD 4670 card with two outputs. Under XP everything was recognized without incident, first repeating all three monitors and then able to extend windows to this monitor under Display Preferences.
Now under Windows 7 RC, I did a fresh install with both cards inserted, and only the single VGA card would drive its monitor. The HD 4670 drivers are listed in the Device Manager, I removed and installed the ATI 9.9 version software several times, and the single VGA output is the only thing I get. I even tried the 'F8', selected the unsigned drivers, and still it didn't bring the Radeon to life.
I pulled the single VGA card out, and bam the two monitors off the Radeon come alive. I install the CCC and it works just fine. And then I shutdown, add the VGA card back, and get the single VGA output again.
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Dec 10, 2009
My m'board is Gigabyte GA-K8U-939 with Athlon X2 2.6 GHz and 3GB DDR. Windows 7 x64 detected the card but had an yellow symbol with the status code 43. Aero could not be enabled because of that. A poster torrentg seems to have sorted out this particular issue for a lot of people. I tried all his suggestions but the code 43 exists.
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Jul 13, 2012
I am using windows 7 64 bit on my desktop (motherboard ASUS P5E) ASUS - Motherboards- ASUS P5E And I installed VGA SAPPHIRE HD 3870 (ATI RADEON Technology) 512 MB.This VGA has a converter plug from DVI to HDMI.connected a 3 m HDMI cable from a converter to the Samsung TV.I can see a picture on the TV but no sound?
1- download latest driver from AMD website from the link below : AMD Catalyst
2- Follow the instructions here : How to Set Up Audio on an ATI Radeon HD | [URL] No audio from HDTV when playing audio / video from a computer system
3- Digital Audio (HDMI) option was grayed out (not clickable) as can be seen in the snapshot below :[URL]
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Jan 24, 2013
I'm taking a ghosted image to another machine. On the image I have my device drivers set with static IP (e.g. Local Area Connection 1 is the static IP I want). I have two local area connections, 1 and 2, and 1 is what I want it to be while 2 is a default Microsoft IP.I put that image onto another system and after loading it I don't have Local Area Connections 1 and 2 anymore but Local Area Connections 3 and 4. When I first boot, the computer says Device Drivers Successfully Installed.Why am I losing Local Area Connections 1 and 2 and thus creating 3 and 4 which both have default Microsoft IPs? I want to retain the Local Area Connection 1 that has the static IP that I desire.
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Jan 6, 2010
I'm currently using xp home edition and I just bought the SAPPHIRE RADEON HD 4650 1G AGP. The current version of my driver is 8.620.0.0. I found out that there was new updates for the driver. When I tried to make them a bug came in my system. I tried manually to locate the files for the update but still didn't work.
Anybody could pls have any clue about that?
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Oct 11, 2009
I have a Sapphire Radeon HD3850 AGP card in my system but windows will not install the driver from the latest release of the ATI Catalyst driver install. Instead it defaults to the Standard VGA
From what i have read on these forums i may need to change some information the CH87739.inf file for the driver.
I see a memeber called torrentg had posted a modified .inf file but the download limit has been reached. Is there any chance of posting again? Or perhaps positing its contents into the replay.
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Mar 7, 2009
Device Manager is showing the Display Adapter as "VirtualBox Graphics Adapter" I want it to recognise my Sapphire Radeon X1650 Graphics Card so that i can install the appropriate ATI Drivers. How can I do this.
On a similar note my on - board Sound Chip has not been identified properly and again i would like to correct this and install the correct drivers.
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Jul 20, 2012
What should be the minimum power supply for an intel i5 2500k and a sapphire radeon 6770? Right now I'm running a Corsair 600x power supply.
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May 26, 2012
Drivers not installing?
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Jun 8, 2012
I couldn't find anything wrong specificlly and I the file wasn't something I could open so I had to copy and paste it so sorry if it's hard to read.
Catalyst� Install Manager
Installation Report
06/08/12 18:04:58
Hardware information
NameATI Radeon HD 3200 Graphics
[code]....
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