Crash As Soon As Sapphire HD 5750 Drivers Installed

Nov 14, 2009

Installed OS (Windows 7 Professional 64-bit)

Installed Chipset drivers.

Ran Windows Update

Installed Graphics Card drivers - newest from website

Reboot - CRASH - have to boot in Safe Mode & restore to earlier version as system will no longer start properly.

Why? What did I do wrong?

Until attempting to install the proper drivers, it would appear the system is using a default VGA adapter, and not seeing as PCI-e? Are there special drivers to install for the PCI-e boards?

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Installed Wrong Driver For Sapphire

Nov 16, 2011

im not too good at computers but i just got a new graphics card for my pc, its a sapphire 6790, today i saw there were new drivers available and when i downloaded it and installed it windows shutdown and then when it started back up everything, icons etc were all large, this is the download i did which a guy on bf3 advised me to do which may not of been the smartest option but anyways

[URL]

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Jul 21, 2009

Did anybody know when will be released sapphire's ATi drivers for windows 7.

Because official ATi-AMD drivers for windows 7 don't work on my graphic card witch is HD3650 AGP also drivers for vista don't work it installs only CCC but not the display drivers.

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Jun 19, 2011

Quote: Originally Posted by torrentg That method should work with the hotfix driver but it also works well for the normal non-hotfix Catalyst driver too, even though the card is AGP. I don't use hotfixes any longer as they haven't been necessary for many months.The only thing I can think of is that you're using the wrong .inf in either the wrong folder or right one. (Or again, could be chipset but I'd try this first.)Download the normal Catalyst 9.9 32 bit for Windows 7 and extract it to C:ATI.Here is the .inf you should use. Download it and copy/paste it directly over the existing one in C:ATISupport9-9_vista32_win7_32..:1-CLICK Web hosting - Easy Filehosting Now install using device manager the same as you did before.

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Oct 18, 2009

Well I do not really know where to start. I've bought myself a new computer and I'm trying to set it up and completing updating stuff.

And Everything goes smooth until the installation of my new Sapphire Radeon Hd 5870 Graphic card.

I'm not any expert in this field and could really need some help, directions or what to look after to make it work.

I'm able to install all except the actual driver. The drivers I'm trying to install is latest from Ati's homepage.

The error message i get is following:

"Driver install: user must be a member of the administrators group"

Error During installation of newest Drivers

I've tried right clicking and Run as Administrator but nothing changed and I still got the same "result" or problem after that.

I've checked in my Administrative Tools -> Computer Management -> Local Users and Groups -> Users

And there I've checked that my User is a member of Administrators.

I've tried starting up a game (Aion to be correct) and got this error:
Error Message Starting up Aion

I've tried to install new drivers by selecting the location off the driver but then windows gave me a message that said following:

"Windows has determined the driver software for your device is up to date"

Picture shows Advanced settings in Screen Resolution
Picture off Advanced Screen Res. Settings

On my Motherboard, Asus Rampage II Extreme, It said that if you were running a single GPU card it should stand at the top Pci-e slot, so it's mounted after the manual.

I don't know if that makes me unable to try the 2nd or 3rd Pci-e slot to test the actual slot or not?

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[code]....

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Jul 9, 2009

My story is simple, I bought a Sapphire HD 3850 512mb DDR3 !AGP! and i want 9.6 catalyst drivers installed NOW!

Well, I had to manually install the drivers first. So make sure your drivers are already extracted to your c: or w/e.

www.otleague.net/stuff/9.6_32_bit_hotfix.zip

This link will take you to my Problem Step Recorded (psr.exe) movie of how I got my drivers from the 9.6 Catalyst.

After I restarted I than installed the CCC from the C:atiSupport9-6_agp-hotfix_vista32_dd_cccSetup.exe. (hotfixs are for AGP cards only) You can use the setup know beacuse it doesn't need to install your drivers And boom I hope it works for you, like it has for me.

It took me close to a week of trail and error to get this answer.

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I have windows 7 installed on a PC I built a little over a year ago. I recently upgraded to the windows 8 consumer preview, but I didn't like it so I'm trying to switch back. When I install windows it works fine, I can turn my computer off and on as many times as I want and it will be fine, but if I install any video card drivers or any of the updates that windows tells me to install, the next time it boots up I either get the windows splash screen or a black screen right after it says, "welcome to windows", or whatever it says. I have tried installing only my video card driver, I have tried installing only one of the recommended updates, but no matter what I install it doesn't work the next time it boots, so this isn't a problem with one specific driver.The only thing I have changed since I had windows 7 installed before is that I got a new SSD, but I'm still using my old drive as well. I have tried installing on the SSD while the other drive is unplugged and I have tried to install windows on my original HD while my solid state drive is unplugged. I have tried installing on both, nothing works. I have formatted both several times. I have also tried installing both 32 and 64 bit versions, both to the same effect.

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Nov 23, 2011

PC was running fine, and i was playing skyrim (who isn't?), then suddenly everything froze and i had to hard reset. Only windows froze after i put in my log in password. (After the black screen with starting windows). Tried a few things in vain, got desperate, and did a clean install. once i install latest Nvidia rivers, it'll freeze at log in again. It's driving me nuts! I can only log on if in safe mode or the nvidia drivers arent there. As soon as they're installed, freeze and crash. So here's what i tried so far:

1. Tested card on a friend's pc, it works fine.

2. Tried different drivers, uninstalling old ones with driver sweeper, still doesn't work.

3. Tried a GTX 260 on my mobo same pci slot, works fine with nvidia drivers.

4. It's not heat related (i think) as my case is well cooled and temps have always been low.

I just don't get it, card is not broken, clean windows install, and crash as soon as there are nvidia drivers?

Here are the specs:

Asus P7P55D mobo
i5 750 OC'ed to 3.6 (cooled by Silver Arrow)
Palit GTX 570 (factory overclocked)
D-link network card
Windows 64 bit home premium disc.

My pc's fate rests in your hands now!

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May 30, 2012

It first happened while I was playing Diablo III. The colors on the screen went crazy then Diablo froze and the screen started flashing which eventually lead to a crash and a blue screen. After the reboot windows started and automatically ran the cmd prompt with winSAT trying to diagnose something? It would go through the process and it seemed like it was just looping over and over with no solution. I closed the cmd prompt and it crashed shortly after, with the same errors.

Code: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A640010
BCP2: FFFFF8800F6649C8
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

On the next reboot I then ran in safe mode and did a system restore hoping it would clear up. It did not. After the restore it did the same thing and eventually crashed again. Here I have both the dump files from the incidents (it only recorded two of them). I have googled and read up a lot on similar errors and it seems to be either a hardware issue or a driver problem. I am downloading drivers right now and will see what happens, but I am doubtful. Also when the blue screen came up, it said something about the "nvlddmkm.sys" file, but I don't recall what it said. It was too fast for me to catch it all.

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i have a sapphire HD 5770 a little over a yr now and recently it started giving problems and now it does not wrk most of the time. what happens is that when the computer is turned on the card starts up (the lights on the back of the card light up green and soon after they start to flicker and turn off and the fan spins really fast and loud as if there is no six pin power connector in the card. i gave it to a friend to check it for me and it wrked in his system for about 4 days str8 the started to chip off.

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i don't know if the video card and the graphics card is the same thing (because im not from UK or USA). my problem is that i have installed the driver and by the devices appears a yellow sign that shows that i have installed nothing what should i do ? my card is : ati radeon saphire x1550 (if someone didn't understand that what i wrote plz ask me for more explanations)

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Sep 28, 2009

I purchased my new computer on Christmas 2008 due to the sales they had that day. When I first got it, it work perfectly fine without even downloading the drivers. I'm a developer for a game and I use various software needed for graphics editing. I play a 10 year old game (Sony's Infantry) almost everyday on average for 1 to 3 hours a day and my system temps are pretty normal. Around 40-50C temps when playing. I use compressed air every 2 weeks and my case is nice and tidy so there's no dust bunnies or anything of that sort.The problem arose during the month of August 2009. There were no artifacts or blue screens or anything like that. The computer would just suddenly turn off on its own and when I tried to power it on, it did not display a picture. I saw the CPU fans spinning, the HDDs were running, all the cables are connected properly, the video card (sapphire 4850) fan was on and there's 1 beep code.

I asked my friend to borrow his old 8600GT and my computer worked normally. He suggests that my PSU may not be supplying enough juice to the GPU. I thought it might have been the mobo. But my friend is more knowledable than I am. I ended up buying a new PSU. The PSU ended up not solving the problem. Then I buy the same exact card that gave me the problem and a new motherboard and installed the drivers.. that didnt do it either. With basically a brand new computer minus the RAM, I end up with the same results.

Original setup:
Intel Q6600
Sapphire ATI 4850 HD
Asus P5E
Antec 500W
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800
Antec 500W Continuous SLI Certified CrossFire Ready 80 PLUS Certified
Windows 7 x64
Windows Vista x64

[code]....

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