Laptop Boots, Then Crashes To Black?
Aug 27, 2011
When I start up my laptop (HP Pavillion dv5-1125nr, Windows 7 Ultimate ~3 years old) it loads normally... Until it hits the login screen. The , it starts to go, makes the sound... Then goes black.I just had my monitor and motherboard replaced for another issue I was having, so I don't think it's a physical issue. I have also ran a few malware/spyware tests and nothing comes up. My diagonstics, as well, turn up cleanly.The laptop runs perfectly in safe mode, however
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Feb 25, 2012
I have a gaming laptop asus g71g with windows 7 loaded on it. When I try to boot up it gets to right before the windows symbol would load and the screen just goes black but the comp stays on.
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Sep 14, 2010
A few weeks back the PC would not wake up from it's sleep mode so I turned it off and it fixed the problem but now when I turn the PC on it boot's and I hear the 'MS jingle' but I am looking at a black screen, after hitting the restart button it start's up and I get the massage the PC was not closed down properly what mode do I wish to start it in, I have checked the task manager before closing down a number of times and there has been nothing running at close down?
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May 30, 2011
[code] Now here is what has been going on since 26/05, While I was playing "World of Tanks" the game froze, sound was stuck and screen turned black with white stripes, I had to force a restart, the minidump was accusing a dll file of nvidia's which when I searched for on the internet it sounded like a random hiccup of Nvidia and it only happened once so I ignored it. But the game started crashing to the desktop since then but not very often, it never did that with my older pc, so I don't know if it's from the game side or my side.Yesterday around 8pm, I was about to transfer a 7gig folder from my main disk to the storage disk, as soon as I opened the partition that I was transfering to, I had a blue screen saying only "Unknown hard error", I force restarted and the MB resat the Bios and it restarted again and since then windows wouldn't boot, it kept asking for repair and during that repair it said "System was unable to boot" several times and after the many repair runs it kept saying it failed to fix the problem.Then I unplugged my storage HDDs and only left the system HDD, booted from windows 7 DVD and tried to repair but still said it couldn't fix the problem, in the report it said there was a problem with ci.dll, so I started "command" tried these commands (bootrec.exe /fixboot, bootrec.exe /fixmbr, bootrec.exe /rebuildbcd) after that I restarted and windows booted perfectly, right after that I shut down the computer, plugged in the 2 other HDDs, windows booted perfectly then all of the sudden, the keyboard wasn't responding (not even it's leds were working) same thing with my mouse, I looked at the HDD led and it wasn't doing anything at all, no small flickers or anything, so I force restarted, it booted like normal, I started to transfer a folder to 1 of my storage HDDs, opened up firefox, it was acting really slow, everything I was doing on it was lagging although nothing was draining the CPU or ram or anything, opened few pages, when the transfer was about to finish, the pc restarted.
After the restart, the event log says "kernal power" event id 41, category 63 and it didn't give me any minidumps. Anyway I went to sleep around 3AM, left my downloads running and was hopping nothing would happen but something sure happened, the event log says at 4:30 AM "The Windows Modules Installer service entered the stopped state." then no new events till 6:45 AM which was a warning saying "TCP/IP has chosen to restrict the scale factor due to a network condition. This could be related to a problem in a network device and will cause degraded throughput." No other events till I had waken up at 10:37 and found the monitor turned off not responding, HDD led completely off, no flickers, basically nothing was responding.So here I'm don't know what the hell am I supposed to do, I have a decent knowledge regarding windows problems, but this problem is too open and wide, is it 1 of my hard disks? is it the lonely GPU I have right now? is it the ram? is it the CPU? I need some guidance on how to eliminate each of them.before the MB resat the Bios, the CPU was overclocked to 4.2GHz and I tested it many times and it was very stable, so when the system hanged after the boot problem was fixed, there was no overclocking involved, there was no heating issue, temps were normal, I have a 1000w plus gold certified PSU.
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May 28, 2012
I recently formatted my main drive (upgrading from Vista to Win. 7), and it worked perfectly.It asked to install some updates, including my graphics card and everything else.Then it restarted, and updated a few registry settings ( I think somewhere around 5600-56000, alot more than a few lol), and it black screened when it came to the login screen. I tried logging in, and I could hear the sounds and everything else, so I think it's the graphics card that's the problem.I tried booting into safe mode and uninstalling/reinstalling the graphics driver, but it still black screened.I checked almost every other topic about this, and I tried everything but it didn't work, but i'm still open to more common suggestions.
Right now, i'm just running on the on-board graphics in normal boot mode.System Specs:OS Version: Microsoft Windows 7 Home Premium, 64 bitProcessor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7Processor Count: 4RAM: 6078 MbGraphics Card: NVIDIA GeForce GT 120, 1024 MbHard Drives: C: Total - 280139 MB, Free - 253850 MB; D: Total - 420255 MB, Free - 420153 MB;Motherboard: Acer, EG45MAntivirus: None, I will be adding Kaspersky later.
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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May 18, 2012
my computer boots up to a black screen with a mouse. The problem is, when I boot from anything or into any option I get this. Safe Mode gets me black screen, so does booting from a Win 7 Recovery disk, everything puts me in a black screen with cursor. At first it will show Windows logo on the screen, with loading bar, then cuts out, and cursor pops up. That's it.Also, when I try to boot normally, it hangs at Windows logo, then flashes a quick blue screen then reboots.
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Oct 19, 2012
I can boot windows seven but the screen goes black when i select my user icon and the mouse pointer is visable and moves but nothing is there to click. I can get into taskmanager but there is nothing i can do there either. I have lost my instal/upgrade disk. This was an upgrade from vista.
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Dec 6, 2012
I bought my acer recovery and system discs and loaded them everything went smooth untill the end put last disc in and it loaded it and then said windows will complete installation after restart then it shut off and restarted the lil wii fii light came on and blue disk light blinks but nothing on screen?
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Feb 13, 2013
So this started out as a driver issue - I couldn't seem to install the updated drivers for my ati radeon hd 5 series (I don't have access to my actual specs right now) video card no matter what I tried. Each time it would seemingly revert to the awful on-board graphics and I would have to perform a system restore to correct it. Rinse and repeat. Eventually, I tried one forum poster's recommendation of updating my bios, which managed to bork the computer so bad that it broke the system restore function altogether. So, time to reinstall windows.The computer is a dell xps9100 and didn't come with a windows 7 cd, so I restored to the factory image of windows 7 through the advanced boot menu. It seemed to work, but when it rebooted I got the windows logo and then nothing (black screen, no cursor).
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible. I'm able to move the cursor but do nothing else. I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check: [URL] from there it moves back to the black screen with the cursor. I again restarted and booted in safe mode this time. I was then able to reach windows and tried to do a system restore to an earlier point. When I did this i was greeted with this error [URL]. Finally here is my harddrive just in case [URL]. I exported my full system info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
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Oct 7, 2012
but I was given it used from the previous owner and later found out it was refurbished. It is a Gateway NV53A. I have always had issues with BSOD's and Windows errors, and most of them either driver or memory related. I fixed and updated all drivers, but never did anything about memory except maybe some tests and they all came out fine. 3 days ago, I was using my PC just browsing a Web page and suddenly the screen went black. I thought it was the lcd, but I closed the lid to see if it would go into standby mode and it just stood there powered on and frozen... The only way it would react was if I manually turned it off holding power button.
Sometimes it does boot up, sometimes it gets farther than others. What I mean is, sometimes it gets past the Gateway logo and crashes there, sometimes it boots up to to the home screen, and sometimes it doesn't even boot... How far it gets depends on how long the PC has been turned off. Odd I know... Anyways, I found out my motherboard requires ram with 1066mhz fsb whereas the current ram sticks it has installed are 800mhz.... I was told new ram with 1066mhz would fix my issues and allow my PC tu boot and run fine as it always did, but I just wanted to be sure that's my Issue, and I also wanted to know how come the computer ran fine (with the exception of BSOD's and some errors occurring every now and then) before and now suddenly I'm screwed. I'm currently using two 2GB DDR3 Ram memory sticks. The brand and model of each stick is Nanya nt2gc64b88b0ns-cg
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Mar 17, 2012
then the desktop finally loads. It only lasts about 60 seconds before BSOD'ing again. Safe Mode seems ok, but I was in the process of typing up this thread when safe mode shut down on me randomly. I've tried restoring to earlier points and running malware scans. Minidumps are included.
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Jul 22, 2012
Turn my labtop and get thisFor atheros pcie Ethernet controller v2.0.1.9(12/15/09),Don't know if I need a windows7 boot up disc. I tryed useing a repair disc I made of my friends windows7 labtop to fix but it didn't work.
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Dec 23, 2011
My computer frequently crashes to a blank (black) screen when I play games like TES V or Fable III, and leaves me no alternative but to do a hard reset with the power button. I've cleaned out the air vents several times to no avail, and I'm pretty sure my video drivers are up to date. As far as I can tell the CPU isn't being overused either.I've had a very similar problem before, and last time cleaning the vents out with a compressed air can did the trick. The only difference last time is that it wasn't always a blank screen, sometimes it hard weird vertical lines all over it.
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Apr 2, 2012
SYS Specs
Windows 7 ultimate x64
Intel i7 m 620 @2.67Ghz 2.66Ghz
4GB RAM
Nvidia geforce gt 330 m
500GB HD
Just recently been getting a crash when the display will go black and not respond again an I have to manually turn off an on the computer or (very rarely) it will reboot. If I have music or any sound being played through the speakers at the time, the sound gets all distorted and turns into static. I have reformated and i still get the problem so I don't think it is software, I have also ran hardware checks and all the main components seem fine. I can turn it on first thing in the morning and it will run good for a few hours then crash, also I can leave it on stand by almost all day with no problem then wake it an it only takes a few minutes of browsing the net for it to crash and after that it will crash within 30min of reboot.
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Jan 5, 2013
I have just built a brand-new rig from entirely new parts 2 days ago, and at random times when I'm browsing the web, my screen goes black, and nothing responds. After restarting my computer, this problem persists, although never on the same pages. I run Windows 7 SP1, and have all the new updates. I use chrome as my browser, but it has never done this to me before on any of my previous computers.
My PC specs are as follows:
i5 3570K
Xigmatek Dark Knight Cooler
Asus PZ77-V LK MOBO
8GB Corsair Vengance DDR3/1600 RAM
MSI HD7770 Power Edition OC 1GB/GDDR5
1TB Seagate Barracuda 7200RPM HDD
Seasonic S12II Bronze 620W PSU
Samsung DVD/CD Burner
NZXT Phantom 410 Mid-Tower Chassis
Although I do not believe it to be a memory issue, I have run memtest and gotten 3 passes in a row. I have not otherwise run any diagnostic or stress tests on my PC, as I am not familiar with how to do so.
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Dec 26, 2011
I updated my system from XP to Win 7. I clean installed Windows 7 onto a new HDD and installed the necesarry things I needed onto the new HDD. I have since been getting a series of black screeen crashes at many and varied times and whilst doing many different things. Sometimes my computer crashes when playing Mopdern Warfare 2, but sometimes it is just when surfing the internet, or just whilst idle. It is very frustrating and I have tried many things to try and rectify the problem, including trying to uninstall Comodo Firewall which i though was the initial problem, and also Realtek Audio Dirvers, to no avail. There is relitivly little bloatware on my PC at the moment as I plan on upgrading my system onto a SSD in the new year, so I am doing without iTunes and such like until 2012. [code]
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Feb 20, 2012
i went to boot my system as i have done for the past 8 weeks, this time it booted up normal but froze about 30seconds after the desktop shows up. i have covered all the bases i can think of (advanced sys recovery)didnt work, (safe mode) still freezes.
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Dec 3, 2011
black screen usually no errors just a black screen sound will lag and freeze up have to hard reset it no blue screens usually here is the latest mini dump file.
this is the latest mini dump file most the time my comp never blue screens just hangs black so i never knew there was mini dump files still coming in and i have a bunch of those but this is the latest one.
had a driver issue a while back was getting blue screens from it but i completely erased it out of drivers folder and win32 drivers folder which was locked but i used a reg editor here that made it possible to take ownership of a folder and then i completely deleted it out of my system so i think.
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Jun 28, 2011
I have a HP dv9920us. A month ago I upgraded to win7 from vista. Everything was working fine until a couple of days ago when returning from work I found a black screen and an error message " no operating system found". No attention paid since I thought that my hdd went bad. So got a new one installed it but got the same message. So went into BIOS and saw that no hdd was detected. My laptop has 2 sata ports so I changed port and to my relive BIOS recognized my hdd in this 2nd port leading me to believe that the first port had gone bad. I did a clean win7 install. Everything went fine. Installed drivers etc no problem. During the first boot after and right after the post message the laptop just suddenly shut down and rebooted and then shut down again just after the post message. This loop went on for a couple of times and finally ended to a black screen with the message " no operating system found". Checked the BIOS again and the hdd was there. Booted the machine with the installation dvd in the drive this time and after the same loop for a couple of times (boot-post message- shut down- reboot ) instead of going to the no "operating system found" it continued and loaded win7. I've performed every possible test that I know for checking memory, hdd etc and everything looks good. The bottom line is that now the only way that I can use my laptop is to boot it with the installation disc in and it loads and works perfectly. If I try to boot it without the disc I end up with the "no operating system found".
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Dec 28, 2011
Running a Dell Inspiron Zino HD. Constantly crashes, get either a blue screen, black screen or stripes. Usually says something about a crash dump but goes blank before I can read.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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Jun 4, 2012
My problem is that any time I close my laptop's lid, or sometimes when I put try to suspend it, the computer crashes. It initially stays on, and the leds are blinking, than they stop blinking, and it turns completly off. When I turn it on again it tells me that blue screen was the problem.
I'm worried since I bought it last year, it's a Toshiba Satellite M645, Intel Core I5 M480, 4Gb ram, Windows 7 64 bits.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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Jan 31, 2012
Just recently my Laptop has started to crash/hang when placed into hibernation. if I put it into hibernation the screen goes black (which normally happens) then the fan goes crazy, I have to press and hold the power button to get it to shut off. I have noticed when I've come back to my laptop during the day that I have an error message that says "windows has recovered from a serious error" just put it down to overworking. also if I leave my laptop it "sleeps" but I haven't set it to do this, and if it does sleep it crashes the same as it does when hibernating. The only thing I have done that may be causing it is I upgraded the RAM to 8GB, I ran the windows memtest and it came back with no errors.
By using a program the culprits seem to be:
afd.sys
ntoskrnl.exe
usbhub.sys
Bug code is always 0x000000fe
My Laptop is a Dell Inspiron 1564, running windows 7 64 bit OEM , 8GB RAM with the newest SP, I have attached all the information as requested.
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Apr 26, 2012
I am having more problems recently with my laptop crashing completely (no power to anything) while playing Flight Simulator X. This mostly occurs only when playing FSX but tonight i have noticed my machine getting super hot and shutting down unexpectantly. The Fans also begin to speed up prior to shutdown. I have set the computer to maximize performance, disable start up items, etc. After researching this It seems this may be more of a hardware issue than software.
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