Windows 7 Laptop Crashes When Put Into Hibernate 0x000000fe
Jan 31, 2012
Just recently my Laptop has started to crash/hang when placed into hibernation. if I put it into hibernation the screen goes black (which normally happens) then the fan goes crazy, I have to press and hold the power button to get it to shut off. I have noticed when I've come back to my laptop during the day that I have an error message that says "windows has recovered from a serious error" just put it down to overworking. also if I leave my laptop it "sleeps" but I haven't set it to do this, and if it does sleep it crashes the same as it does when hibernating. The only thing I have done that may be causing it is I upgraded the RAM to 8GB, I ran the windows memtest and it came back with no errors.
By using a program the culprits seem to be:
afd.sys
ntoskrnl.exe
usbhub.sys
Bug code is always 0x000000fe
My Laptop is a Dell Inspiron 1564, running windows 7 64 bit OEM , 8GB RAM with the newest SP, I have attached all the information as requested.
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Jul 13, 2011
My Windows 7 64-bit laptop crashes when I return to my computer after sleep/hibernate.
I cannot set up symbols on MS debugger (after many attempts) I have attached screenshots of cpu-z (both tabs) and my event viewer which lists 24 critical failures, all event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
p.s. Dunno if this is important but the machine is a Sony Vaio but I have uninstalled all sony bloat ware (except Vaio Control Center)
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Jul 23, 2009
I had Windows 7 running great on my Dell XPS M1530 Notebook, until I turned it on this morning before work and left it on. Apparently while I was gone, it went into sleep or hibernate, and then, when I turned it on last night nothing came up on my display or my second monitor. The computer acted just as if it was booting up normally, but nothing ever showed up on the LCD. I waited over an hour, thinking it may just be having a hard time recover from hibernate, but nothing happened. I then had to just reset using the power button to retry. I did that several times with the same results. Then I unplugged it and just let the charge run out, hoping it would work this morning, but same deal.
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Aug 8, 2012
I had a terrible time trying to get my ASUS K52 laptop to sleep and hibernate (win 7 home premium). I scoured the net looking at all kinds of things like using the commands,powercfg -a,powercfg -devicequery wake_armed,sfc -scannow,I tried to boot into safe mode and never did figure out how to actually do that. And so on and so on.I was really motivated because if I was running on battery, it would just completely drain the battery and crash hard.The display would dim and turn off as expected but it would never sleep and certainly would not hibernate.I finally figured out one problem was that my wife was logged in on my laptop. I did not think that would be a problem. Sometimes she uses my computer when I am away and then do a "Switch user" but NOT a logout.Apparently, this will stop your laptop from sleeping. Once I logged her out, then it I could sleep at the expected time. But it still would not hibernate or turn off hard disk. So I went through all the advanced settings, yet again, in my power config window, everything made sense and I followed all the recommendations for the various settings I saw online. Finally just pressed "restore defaults" and Whaddya know?! Hibernate worked at the expected time. I used the "Balanced" power plan.Now, FINALLY, my laptop works as expected and I really like the "Sleep" mode and it goes to hibernate overnight to save even more power. I don't why it was so flaky before. It seemed like I had a virus that was monkeying with my power settings but it's been working perfectly for over a two weeks now so I think it's licked.
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Sep 29, 2012
i am facing the problem with hibernate before today when i hibernate laptop displays goes off but the laptop is still working and stop when the battery is empty and when again start the laptop it shows windows not shutdown properly and no BSOD ,error detail but now when i press hibernate system goes to sleep and when press any key or move the mouse system instantly show log on screen this is 2nd time 1 month ago same problem occurred but find no solution so ultimately i have to re-install the O.S but this problem occurred again.
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Apr 1, 2011
if i press hibernate button,my laptop still can't hibernate completely.the power light wasn't off,the fan still works,whats happening to my laptop
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Jun 8, 2011
my laptop is turned off and not on again because of hibernate in windows 7.
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Mar 15, 2012
By mistake i clickd start->hibernate in Windows 7 OS. Now when i press the power on button it shows blue light but screen is black as if it is sill in sleep. and after 10sec power becomes off automatically.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Oct 12, 2011
I recently removed a fake windows restore virus and now, unlike before, when I select hibernate, the laptop actually just shuts down. When I restart everything I was working is gone. Obviously something is corrupted. Is there a way to repair that? To get rid of the virus I used a combination of Webroot, a program called trojan-killer and system restore.
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Sep 22, 2009
Ok so when I had XP I would always use hibernate and only about once a week I would actually reboot the computer completely. Now that I have Windows 7 I would like to do the same. But now when I click hibernate the screen goes black and everything shuts off but the computer acts like its in standby. The lights are still on and computer is running.
Once this happens I cannot get back into windows or reboot without holding down the power button to force a reset. Each time that I have done with Windows 7 boots an error saying the computer was not shutdown correctly. Anyone know why it won't completely power off when I click hibernate. I have tried it about 5 separate times and it has not worked once.
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Sep 27, 2009
I have a Dell XPS M1330, Windows 7 64bit RC1, and have never been able to hibernate it. It sleeps fine, but when I press the hibernate button, the screen fades out, turns off momentarily, then comes back to the desktop. If I have "require password on wakeup" turned on, it will come back to the locked login screen.
The drivers are up to date on windows update. I have tried every combination in the "Advanced Power Settings" window, I have tried powercfg -h off and on, and setting size to 100% but nothing helped.
I'm going to be traveling soon, and having the hibernate option would help a great deal. Can anyone help?
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Nov 10, 2009
whenever my laptop is in sleep it goes into hibernation after a period of time.. the only problem i have with this is that the hibernation feature freezes my comp due to a known issue that has no drivers yet.
So just give me the steps.
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Oct 25, 2010
Not sure this should go here; i only have "normal" sleep on my Thinkpad, hibernate or hybrid sleep doesn't work : Screen goes to sleep but if i move the mouse i see nothing happened (i'm on the lock screen).
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Nov 21, 2012
blue screen when I try to use the laptop after being in hibernate mode.
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Sep 4, 2011
I purchased my laptop about 3 weeks ago and have been using it to stream online classes I'm taking. I'm using an ASUS K53E notebook which was purchased at a local Best Buy. It is running Windows 7 Ultimate x64 and I have Kaspersky PURE installed on my computer.
For the first 2-2.5 weeks of usage, the laptop has been as smooth as can be. However, as of last Friday (9/2), I noticed that the laptop would crash every time I shut it. The screen would go black, like it's going to hibernate, but the hard disk would never shut down (green lights on the front of the laptop stayed on) and I would either have to manually power down the laptop or wait for it to get BSOD and then shut itself down. I have since stopped hibernating it and shutting it down completely each night, but it's getting extremely frustrating and worrisome that at some point, the laptop will become completely useless.
I've looked through the forums already and seen that others have been having this problem. If this has been resolved, can I ask what others have done to get rid of the BSOD? I have not attached my BSOD crash report, as I have not copied it yet nor do I really want to cause another BSOD just for the report.
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Apr 4, 2012
My laptop is an MSI Gx660, running windows 7 64bit with 12gb ram.The laptop is only 1-2months old and My harddisk has very little files with about 205gb free on the C drive.
After using for a long period of time like 6-7hours, I would usually put my laptop into hibernate mode.When I click hibernate, the screen turns black but even after 20mins the power button including wifi and other lights doesnt go off, which I have to force shutdown by holding the power button. Even sleeping the laptop after 6-7hours does the same issue, unable to go to sleep(indicated by the blinking power button)
The wierd thing is that if I use the laptop for about 2 hours or less, I am able to fully hibernate or sleep, which I tested a few times.
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Sep 20, 2012
When I try to hibernate, the screen goes black, then immediately comes back to the log on screen; this is regardless of whether I go into hibernate via the start button, pushing the power button, or closing the lid. I have each of those methods set to hibernate.I actually cloned my original HDD to an SSD; the original HDD was about 10GB larger than the SSD, but nowhere full. I was not experiencing any issues with the HDD. After the clone, I am not having any functionality issues besides the inability to go into hibernate mode.What I've tried so far includes: Followed all steps in the tutorial/guide for the enable/disable hibernate. here Looked through my BIOS settings, reverted them to defaults. Performed a disk repair. Ran CCleaner.
Looked through all my power plan settings to ensure hibernate is enabled and no options say "never" for hibernate. Increased the file of hibersys.fil to 100% per the tutorial hereThe rationale for using hibernate and why this is a big deal to me is as follows. Booting take time compared to dehibernating, which is instant. Also, more importantly, I usually have at least 8 instances of word/excel/email client/PDFs/web browser open as I work on a project. I often need to power down the laptop and then continue where I left off and reopening all of those items is quite annoying. Using hibernate, I do not have to close the various documents/programs to power down. This increases my efficiency enormously. Also please note that sleeping still consumes battery power where hibernating does not consume any battery power.
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Dec 10, 2009
after hibernate my hp pavillion dv5000 laptop has no sound. I have to always restart my computer to get sound.
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Jun 30, 2011
i've kept my laptop in hibernate mode and it turned on automatically why did this happen?
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Jan 31, 2013
I put my Windows 7 laptop to hibernate when it is plugged to the power source. When I unplugged the laptop from the power source, the laptop powers off. The next time I turn on the laptop, it is restarted and I see the screen with a message that says Windows was not properly shut down.
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May 3, 2012
I have a 4-month old Dell Inspiron N411Z with Windows 7 Home Premium SP1 64-bit. I have been noticing that it has trouble "waking up" after sleep or hibernate, when I open the lid, after it was left on from the previous usage, I have to hit power button and it boots up with the first screen being safe mode, start windows normally, etc. I get the unexpected shutdown screen. It then boots normally and all is well, until I close the lid and let it sit, this happens whether it is plugged up or not. My first thought was to adjust power settings, sleep/hibernate timers, etc. I have tried nearly every combination, down to choosing "never sleep or hibernate" and still have the same result upon starting up again. I have scoured forums, updated drivers, tested and tried nearly all advice that I have found and can't seem to resolve this. Upon reviewing my Event Viewer, I am consistently getting the same errors nearly every time. The following will be the first six entries in "Administrative Events":
-ERROR-The previous system shutdown at 5:16:06 PM on 5/1/2012 was unexpected. -WARNING-Name resolution for the name [URL] timed out after none of the configured DNS servers responded.
[Code]....
Nothing that I do or change, seems to affect the outcome. However, one thing that I have noticed is when I take the laptop to work or vacation with me, it seems to work fine!?? I noticed this after packing it my suitcase and not using it for nearly 3 days on a trip and went to use it when I got home, expecting to have to boot up as usual, and I get the "resuming windows" screen! as well as a nearly full battery, as if it went in to sleep/hibernation and woke up as it should. This has happened at least 2 times that I am aware of?
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Sep 10, 2011
My sister laptop since yesterday is Now Req Phoenix Fail Safe Key on booting up Samsung N130 Laptop.
She said the laptop crashed while she was browsing the net and when she turn it on and off over night she was display with a Black Screen asking her for a "Phoenix Fail Safe Key"
She has no idea what the key is and does not remember taking the service out. So we decided to try and get some support from Phoenix but on there website the service in now closed down Failsafe
So im not sure how to get rid of this i cant enter bios or boor up and reinstall windows etc is there any way to get rid of this? What if i take the CMOS Battery out will this restart the system? and get rid of the key request?
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Jan 4, 2013
Blue screen crashes are frequently occurring in my laptop. If it runs for 2 hours continuously.
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Sep 9, 2011
Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation.
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Jun 4, 2012
My problem is that any time I close my laptop's lid, or sometimes when I put try to suspend it, the computer crashes. It initially stays on, and the leds are blinking, than they stop blinking, and it turns completly off. When I turn it on again it tells me that blue screen was the problem.
I'm worried since I bought it last year, it's a Toshiba Satellite M645, Intel Core I5 M480, 4Gb ram, Windows 7 64 bits.
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May 13, 2011
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'
Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:WindowsMEMORY.DMP.
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Aug 27, 2011
When I start up my laptop (HP Pavillion dv5-1125nr, Windows 7 Ultimate ~3 years old) it loads normally... Until it hits the login screen. The , it starts to go, makes the sound... Then goes black.I just had my monitor and motherboard replaced for another issue I was having, so I don't think it's a physical issue. I have also ran a few malware/spyware tests and nothing comes up. My diagonstics, as well, turn up cleanly.The laptop runs perfectly in safe mode, however
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Feb 21, 2012
Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.
I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.
It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix it), but until I can get to the store next week I'd really like to know what this could be.
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Apr 26, 2012
I am having more problems recently with my laptop crashing completely (no power to anything) while playing Flight Simulator X. This mostly occurs only when playing FSX but tonight i have noticed my machine getting super hot and shutting down unexpectantly. The Fans also begin to speed up prior to shutdown. I have set the computer to maximize performance, disable start up items, etc. After researching this It seems this may be more of a hardware issue than software.
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Oct 1, 2012
Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.
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