Hotspot Shield Keeps Causing Bad_Pool_Caller BSOD?
Mar 12, 2012
I run HotSpot Shield because my college has a network security that logs your activity (Sonicwall), and I find it to be a little too invading on my privacy.However, I find that HSS keeps causing BSODs while waking from hibernate (whether I'm running 7 or 8). I don't know if this is due to dual booting or simply because HSS runs a virtual network adapter, but I'd like to get it to work properly.
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Mar 7, 2012
I used to have Hamachi and Hotspot Shield, weeks ago, 'till I shut down my computer and rebooted. I got a black screen after log-in. So, this happens whenever I do one of these actions, and restart/shut down system:>LMI Hamachi is installed >LMI Hamachi is uninstalled >Hotspot Shield is installed >Hotspot Shield is uninstalled And as stated, system is them shut down/rebooted, proceeding with black screen error.The only way I can sometimes fix this is by:>Going in safe mode, SAFE MODE IS ALWAYS ACCESSIBLE, and then going to various system restores, and then doing the "recommended system restore". Otherwise won't fix.Weird though, has never ever happened with anything else, just those both, which modify networking processes I think.So, I am facing a decision. I need Hamachi. What can I do to ensure no more black screens, while having my computer safe?What is wrong with my computer? Or is it UAC Settings? By the way, I run Avast! Free Antivirus and make weekly full scans, as well as a few pre-boot scans every month. I've NEVER had a virus.
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Apr 11, 2012
so today my computer BSOD'd on me with the line: BAD_POOL_CALLERThis happened while I ws trying to connect to wifi, and now my computer won't even see my wireless connection.My computer is about two years oldWindows 7 64bit (the one that came installed.)
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Jan 9, 2013
Did a fresh install of Windows 7 Professional and made sure all the Microsoft Updates were installed. But every now and then the laptop shows the BSOD and restarts itself. It seems to happen randomly. I've uploaded the most recent dmp file in hopes that someone can help me figure out what is causing the BSOD. The laptop is a Gateway W350A if it matters any.
So I used Whocrashed to look at the dmp file myself and found that it was the Realtek wireless lan driver causing the BSOD. I went to find an update from the Realtek website which I installed. Now the card won't recognize any hotspots at all. Windows diagnosed the problem as the wireless on the laptop being turned off. I triple checked that the wireless was on, disabled and re-enabled the card and the results were the same. S the latest version of the driver makes the laptop think the wireless is off and the previous version works but causes the BSOD.The version of the driver causing the BSOD is Realtek RTL8187SE 6.1020.226.2009 The most recent version that causes the wireless card to not recognize hotspots is 9109.1028.2009?
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May 12, 2011
I had posted another forum post on the games section where I kept getting this bluescreen error when I played WoW. However today the issue occured even when I didn't run the game so I think its just a general problem now.I wiped my entire computer, reupdated all my drivers and reinstalled windows 7 and wow to try to fix the problem, but no luck. I though the problem was my memory at first, so I did several memory diagnosis tests and tried different sticks of RAM (current using 8g) and they all passed and no errors came up on the windows memory diagnosis tests. I also went to the alienware website and re-downloaded all the drivers for my M17 model, and I updated windows about 50 times.I will provide my system specs and my minidump files below for you techy's to take a look:
OS NameMicrosoft Windows 7 Professional
Version6.1.7600 Build 7600
Other OS Description Not Available
OS ManufacturerMicrosoft Corporation
System NameNICK-PC
[code]....
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May 29, 2012
I got a new monitor (Dell 2007wfp) and hooked it up to via VGA cable. I ordered a usb cable for it, and a DVI cable and then I went out of town for two weeks and completely unplugged all electronics including my computer. When I got back I installed the new cables, plugged everything back in, and the computer wouldn't start. The light on the PSU was flashing. I re-seated the PSU and then it came on just fine. Now every time my computer tries to resume from sleep I get a BSOD with the error "Bad_Pool_Caller".I have included the files requested in the instructions.
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Jun 10, 2012
I have been working on the problem for 2 days now and have gotten to various stages of working and not working. The issue at its worst will always BSOD when starting windows even using the various options. I have since then used the command prompt option form the install disc to run chkdsk and other repair options (fixmbr sfc /scannow) and am now able to boot into windows most of the time. Oh and sfc /scannow reports corruption but unable to fixI believe it is the work of some sort of malware but i have run updated versions of kaspersky and malwarebytes as well as rkill in an attempt to remove it but all report back that there is no malware. If that is the case then I feel like my drivers have been corrupted somehow and have replaced most of them but still get BSOD's but usually after I try to run a full security scan.
The only lead I have is the log file from sfc /scannow. Oh and most of my issues happened after running driver verifier so thats why I believe it is a corrupted driver and I recently believe that my Diablo 3 account was stolen by a keylogger but yet again using all the different security options that I have since downloaded found nothing including running avg with a linux disk at startup.Anyway Im sure i forgot to add stuff that I did but hopefuly we can figure it out i feel like my only uption is to do a repair install which i think I tried bu didnt work since my install drive is only 64GB and has 6 GB space left.
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Apr 22, 2012
My laptop originally came with Vista 64 but a few months ago I installed Windows 7 32 bit (64 would not run for some reason). Since then I've been getting a BSOD pretty consistently when torrenting, or randomly when using either Chrome or IE--Firefox seems to work fine. I suspect the problem might stem from bad/outdated network drivers, how to interpret the dump file?
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Jan 12, 2009
I have Windows 7 installed on two laptops. One is a Dell Latitude D803 and the other a HP Compaq 6710b. Both would BSOD approximately every 5 minutes. 'TDX.SYS' was the culprit. After running WinDBG I noticed that it was a issue with my network adapter driver 'b57nd60a.sys'. Both laptops have the same network adapter (Broadcom NetLink Gigabit Ethernet) and both were crashing (x32 & x64 versions). I finally went to Broadcom's website and found drivers at the following links:
Broadcom Corporation - Download NetLink Drivers
or
Broadcom Corporation - Download NetLink Drivers
If one doesn't work they other will. Basically when 'TDX.SYS' causes a BSOD it is usually the result of a driver(s) (and some antivirus apps) that aren't fully compatible with Windows 7. You should run WinDBG and find out what driver is causing the error. It's not as hard as you think!
Microsoft's site for using WinDBG:
How to read the small memory dump files that Windows creates for debugging
P.S. Don't worry if you can't get the symbols to install properly. You should still see the file that is probably causing the error listed. If you Google the file(s) you will be on your way to fixing the issue.
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Feb 18, 2012
I can't work out what is causing the BSOD. I've overclocked most of my components and they are all appropriately cooled. Not sure if this is a software issue or not.
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Jul 16, 2012
I've had 2 bsods and one of them was irql_not_less_or_equal and the second was system service exception. They have this common thing which is ntoskrnl.exe You can see all the info in the rar included.
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Dec 12, 2009
I just upgraded to Windows 7 (64 bit) last weekend by doing a clean install from a win741.com purchase. I am currently using a HP Pavilion a6500f computer with a 500GB hard drive. I have been getting BSOD errors over the last several days and it is driving me crazy. I am considering going back to XP or Vista if I can't get this fixed soon.
All of the mindump files mention USBPORT.SYS. I'm assuming that has something to do with my usb ports which only have the following items attached:
HP Deskjet F4280 Printer Linksys USB Network Adapter WD 500GB My Passport (plugged in some of the time) I ran Driver Detective to see if there was an out of date USB driver, but nothing showed. I've included some screenshots of the scan.
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Jan 31, 2011
How do I go about determining which driver is causing my BSOD?
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Jan 16, 2013
I recently got 2 BSOD referring to Acpi.sys. I couldn't found out what were causing these BSOD's and I'm asking for Your support. Just before the BSOD appears, the PC is sluggish. My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC, 1.5 TB HDD and Im running Windows 7-64 bit I have the latest drivers.
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Dec 26, 2011
My webcam is causing my pc to reboot with the BSOD, every time I exit the webcam this happens. I have searched around with google and found out that this happens alot and can be diagnosed with Memory Test and Verifier, I have tried these two methods and it did not work for me.
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Feb 20, 2012
Today I noticed all my audio-devices in the audio menu were gone except for my USB Headset, I have my speakers connected with a normal cable and these did not show up. I checked my device manager and indeed it showed yellow exclamation marks on the Realtek high definition audio and AMD HD audio drivers. Strange, so I installed the newest realtek drivers, and at the end of the installation this caused a "ks.sys error" blue screen. Trying to reinstall the drivers in safe mode works fine, but when logging back into windows I get the blue screen. I can use windows just fine with my headset plugged in, but I'd like to be able to use my speakers again.
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May 14, 2009
When I shut down my VPC at the end of the day after a good few hours use, it causes a BSOD of the laptop reboots.
The error is something along the lines of "An application attempted to release a resource that did not belong to it", that isn't the exact phrase but something very close to it.
Edit: It's done this a few times now, the second it's finished shutting down. One thing I have also noticed is that I can't shut it down correctly too, it informs me that the VPC is locked. So I have to shut down via the task manager, maybe this is what is causing the problem?
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Nov 9, 2011
it'll say video error occured and driver reset. this only occured during the previous nvidia driver. once updated it didnt happen.however, i was playing battlefield 3 and had a Internet video running in the background and the sound stuttered as before and my screen black and my machine restarted saying thee was some hyper thing problem on restart. i started in safe mode to get all my dump files. the problem on the 10/28/2011 is before i updated the new driver.the text file is what part of the message said.
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Dec 21, 2011
I've got this new laptop last month and after two weeks got my first BSOD. I've done chkdsk, sfc, and last know good config only to have it back again every 3 days or so. I don't have restore point far back enough and don't think I've installed anything that could cause this. The driv'ers are up-to-date, and I don't have Norton or AVG just Kaspersky Internet Security as my antivirus. But I do play LOTRO but at the lowest graphics quality. I don't have any CDs and the laptop didn't come with a Windows disk so I can't repair or reinstall it to its factory settings. Sometimes the BSOD appears when I starting shutting down, otherwise its random.
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Dec 31, 2011
My laptop, since a few monthes has been having BSOD crashes repeatidly. I have tried and installed windows many times, and after each install, it would run properly for 3 weeks, then blue screens start to appear. Eventually i recieve BSOD errors and their rate of appearence increases with time, untill windows completely fails to start and crashes just when the microsoft logo appears. I then install a new windows, and the problem repeats itself. I have tried to look for online help, but i find that each forumsite gives a different reason. This time bluescreens have started to appear and just as i log into windows, a BSOD appears, so i had no solution other than copying the minidump files and generating a report (see attachments), although i know it wouldn't be as accurate.Info (failing windows): 7 Proffesional 64 bit, Toshiba E205.Note: The drivers of devices in that windows were all installed. I ran a memory diagnostics test and therefore i don;t suspect faulty ram to be the reason.
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Feb 22, 2011
I found the my AHCI version driver is 6.x where as the latest version is 9.x. This is concering with BSOD's.A few errors I can remember are BSOD stop errors:
-0x000000a
-0x00000019
-0x000000D1
-0x000000D7
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Nov 6, 2011
I am running Win 7 x64 at my notebook Acer 5820TG (i5 430M, ATI Mobility Radeon 5650, 4GB RAM, 640 GB HDD). On a different forum someone checked my crash dumps and figured out that my BSODs are being caused by my Broadcom wireless driver (BCM43225).Basically, I get a BSOD whenever I put the computer to sleep/hibernate. NTB is trying for around 10 minutes go to the sleep/hibernate mode but after this time BSOD appears.I have tried a few different versions of my broadcom driver. Regardless, I still get a BSOD error. I have been using Windows 7 for over a year, and this only started happening on my last update of my notebook (SP1, VGA drivers, ...).
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Mar 30, 2012
I have a WD 320Gb 3.5inch hard drive that was originally bought as an external drive in an enclosure. A few months ago, while booting, my computer would go through blue screens one after another if the external hard drive was switched on from the enclosure when the computer was started. I never really did anything about that, just left it off and turned it on when i needed it. Mind you, it and the computer still seemed to work fine.
Now i have decided to keep it internally. So, as soon as i booted up after connecting up the same drive, i'm going through these exact same blue screens again. I'm not 100% sure if that is the cause but signs point to it.
Here's the blue screen info:
The error message is:
IRQL_NOT_LESS_OR_EQUAL
and the stop info is:
STOP: 0x0000000A (0x000000B0, 0x00000002, 0x00000000, 0x82250B04)
and finally, here's the picture i took of the blue screen, a bit is cut of but i know it says "IRQL" on the left hand side.
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May 7, 2012
OS: Windows 7 Home Premium x64
i7-2600K CPU @ 3.40 Ghz
OEM
8Gb RAM
Asus P8P67Pro
Harware & software build around 6 months old
BIOS, Windows updates and Driver updates applied regularly.
A couple of weeks ago i had a BSOD. Since, when trying to boot, most of the time my monitor turns ON, OFF, ON, OFF, etc...for some time, very rarely leading to a successful boot. No problem accessing Recovery options or BIOS.sometimes (very rarely), it does boot up normally.I have tried everything i can think of (with my limited knowledge).
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Jul 2, 2011
I own an older Razer Diamondback mouse back from my 2005 build. It has always behaved a little strangely in that it would sometimes not power on when the computer boots up, forcing me to replug it into its USB slot. This behavior persisted through my May 2010 build. Just the other day, however, I noticed that I got a BSOD after replugging the mouse. The culprit was razerlow.sys, a reference to a Razer Diamondback driver. And just this morning, it happened again. (I am including the full error below.)I have not updated my Diamondback driver before this BSOD occurred. Since the BSOD, I uninstalled the driver/software and installed the latest driver from May of this year, but this BSOD occurred again this morning after this update. The only other times I've experienced BSODs are with ATI drivers 10.5-10.11 (I've been on 10.4 until this year), so maybe my recent update to 11.6 has something to do with this? I have made no changes to my hardware, drivers (except ATI), etc. between the last replugging that did not cause a BSOD and the one that did.This error only happens when replugging the mouse when it doesn't boot up. If the mouse boots up and I replug it, the error does not occur. I also just switched USB slots and for whatever reason a Windows pop-up stated that the device is being installed, when it must have been installed the whole time.
Windows 7 64-bit
Asus P7P-55D-E LX
i5-750 @ 3.8 GHz
XFX Radeon 5870
ERROR:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMinidump�62811-29983-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
[code].....
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Jan 15, 2012
Earlier yesterday I was having an issue where sound was both playing through my laptop's speakers as well as the headphones I had plugged in. Not really knowing an exact way to fix this I went to the device and disabled it hoping that could temporarily solve my problem. Now, I am assuming because of this whenever I boot into Windows 7 I get to the "please wait" screen then instantly get a blue screen every time and I can only boot into safe mode. I found this thread (one or more audio service isnt running) through Google and found that this user had the same issues I was having (I am also getting the audio service error when I run the troubleshooterI believer my speakers are Realtek and when I run dxdiag I get the hardware ID of DAUDIOFUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025028D&REV_1000 (I ran this dxdiag in the copy of the Windows 8 dev preview I have also installed to my hard drive)I do have the results from Windows_NT6_BSOD_jcgriff2 attached but when I ran perfmon /report I got: "An error occurred while attempting to generate the report.The system cannot find the path specified."My copy of Windows 7 Home Premium 64 bit came pre-installed on my machine which I got either 2 or 3 years ago, don't remember exactly
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Oct 26, 2011
Stop:0x000000C2, (0x00000007, 0x00001097, 0x6A1C4783B, 0x8E469D24) ntfs.sys 8E469D24 base at 8E43B000, Got this error 5 times. Is it memory? The Motherboard, or Chip? Also attempted to reload Win 7 again and got the same crash...
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Jun 14, 2012
I have a brand new Dell Optiplex 990 where I replaced the existing SSD with an Intel SSD520 and I installed a Creative Soundblaster Audigy 2. Whole system was freshly installed with newest drivers. But now I got this:
==================================================
Dump File : 061412-5959-01.dmp
Crash Time : 14.06.2012 03:20:35
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 00000000`00000007
Parameter 2 : 00000000`0000109b
[code]...
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Feb 8, 2012
bad_pool_caller how to fix with free site
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Dec 17, 2011
I have been working on a client computer recieving a BAD_POOL CALLER error. This is a Dell Deminsion 8200, Win XP Home. Unable to provide any other specs as I was unable to get past this BSOD. Tried loading original oem disk, disk loaded to repair, pressed (r) for repair, comes back to BSOD BAD_POOL_CALLER. Also, unbale to use safe mode or any other mode.Tried to reload Win XP with fresh install recieved same error.
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Nov 2, 2010
I am unable to run any program in my accessories folder as run as administrator located on my desktop from the Start menu-Accessories. However if i go through windows explorer on my hard drive i am able to run as administrator any program in the accessories folder and the UAC shield is present. Why am I unable to run as administrator from the accessories folder in the start menu from my desktop. I noticed the UAC shield is missing next to run as administrator when I right click a program for options. This is only in the start menu-accessories folder from my desktop. When I right click a program in the accessories folder and select run as administrator I get this message. This file does not have a program associated with it for performing this action Please install a program or if one already installed create an association in the default programs control panel. This does not happen from the hard drive.I tried and copied a shortcut example the command prompt which has the uac shield next to run as administrator option. When I move it to the accessories folder that is in the start menu on task bar I noticed that when i right click the uac shield disappears and unable to run as administrator. Not sure why it is happening from my start menu on my desktop. Other programs in the start menu have the UAC shield next to run as administrator when I right click the program. Does anyone know why the UAC shield is missing next to run as administrator on programs in the accessories folder (only from the start Menu) and not on the accessories folder on the hard drive and how do I fix this
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