BSOD: Bad_pool_caller! Constantly Crashing
May 12, 2011
I had posted another forum post on the games section where I kept getting this bluescreen error when I played WoW. However today the issue occured even when I didn't run the game so I think its just a general problem now.I wiped my entire computer, reupdated all my drivers and reinstalled windows 7 and wow to try to fix the problem, but no luck. I though the problem was my memory at first, so I did several memory diagnosis tests and tried different sticks of RAM (current using 8g) and they all passed and no errors came up on the windows memory diagnosis tests. I also went to the alienware website and re-downloaded all the drivers for my M17 model, and I updated windows about 50 times.I will provide my system specs and my minidump files below for you techy's to take a look:
OS NameMicrosoft Windows 7 Professional
Version6.1.7600 Build 7600
Other OS Description Not Available
OS ManufacturerMicrosoft Corporation
System NameNICK-PC
[code]....
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Apr 11, 2012
so today my computer BSOD'd on me with the line: BAD_POOL_CALLERThis happened while I ws trying to connect to wifi, and now my computer won't even see my wireless connection.My computer is about two years oldWindows 7 64bit (the one that came installed.)
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Jan 9, 2013
Did a fresh install of Windows 7 Professional and made sure all the Microsoft Updates were installed. But every now and then the laptop shows the BSOD and restarts itself. It seems to happen randomly. I've uploaded the most recent dmp file in hopes that someone can help me figure out what is causing the BSOD. The laptop is a Gateway W350A if it matters any.
So I used Whocrashed to look at the dmp file myself and found that it was the Realtek wireless lan driver causing the BSOD. I went to find an update from the Realtek website which I installed. Now the card won't recognize any hotspots at all. Windows diagnosed the problem as the wireless on the laptop being turned off. I triple checked that the wireless was on, disabled and re-enabled the card and the results were the same. S the latest version of the driver makes the laptop think the wireless is off and the previous version works but causes the BSOD.The version of the driver causing the BSOD is Realtek RTL8187SE 6.1020.226.2009 The most recent version that causes the wireless card to not recognize hotspots is 9109.1028.2009?
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May 29, 2012
I got a new monitor (Dell 2007wfp) and hooked it up to via VGA cable. I ordered a usb cable for it, and a DVI cable and then I went out of town for two weeks and completely unplugged all electronics including my computer. When I got back I installed the new cables, plugged everything back in, and the computer wouldn't start. The light on the PSU was flashing. I re-seated the PSU and then it came on just fine. Now every time my computer tries to resume from sleep I get a BSOD with the error "Bad_Pool_Caller".I have included the files requested in the instructions.
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Mar 12, 2012
I run HotSpot Shield because my college has a network security that logs your activity (Sonicwall), and I find it to be a little too invading on my privacy.However, I find that HSS keeps causing BSODs while waking from hibernate (whether I'm running 7 or 8). I don't know if this is due to dual booting or simply because HSS runs a virtual network adapter, but I'd like to get it to work properly.
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Jan 4, 2012
I don't know what's up with IE9 lately but mine is crashing randomly on all kinds of websites. even Western digital's site it just crashed 3 times for no good reason.as far as updates go I'm all up to date. the last update I got was for security essentials and .net stuff.
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Jun 10, 2012
I have been working on the problem for 2 days now and have gotten to various stages of working and not working. The issue at its worst will always BSOD when starting windows even using the various options. I have since then used the command prompt option form the install disc to run chkdsk and other repair options (fixmbr sfc /scannow) and am now able to boot into windows most of the time. Oh and sfc /scannow reports corruption but unable to fixI believe it is the work of some sort of malware but i have run updated versions of kaspersky and malwarebytes as well as rkill in an attempt to remove it but all report back that there is no malware. If that is the case then I feel like my drivers have been corrupted somehow and have replaced most of them but still get BSOD's but usually after I try to run a full security scan.
The only lead I have is the log file from sfc /scannow. Oh and most of my issues happened after running driver verifier so thats why I believe it is a corrupted driver and I recently believe that my Diablo 3 account was stolen by a keylogger but yet again using all the different security options that I have since downloaded found nothing including running avg with a linux disk at startup.Anyway Im sure i forgot to add stuff that I did but hopefuly we can figure it out i feel like my only uption is to do a repair install which i think I tried bu didnt work since my install drive is only 64GB and has 6 GB space left.
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Feb 19, 2012
I'm at my wits end here trying to figure out why this system is crashing.I'm using the fully updated Windows 7 Pro and the for some reason In have programs that are using 40-50% of the cpu just prior to a system crash. IDvault was the first progam to do this so I went into safe mode and removed the related Norton program.Then Google Chrome did the same thing so I removed it. Now Steam is doing the same thing. After each removal the system works fine for a short period of time. Without removal it simply crashed without any error message. After the last crash the sytem diagnostic in safe mode found that 'superfetch' was not running.After a reboot to regular windows the system worked again.I have not been able to reload Norton the program will download but not run.I have run Windows Defender and Microsoft Safety Scanner but they have not located any virus and the system just crashed again but this time without any associated high cpu usage.
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Aug 12, 2012
I figured I'd give it a shot. I apologize in advance if this is not ok.I recently returned home from a weeks absence and now my XPS 630 is completely unstable.Problem: Boots to windows, works fine for a random period of time (usually 5-10 minutes) and then crashes. When it first started it was blue screening and like an idiot I didn't get any information off of there. Now it just goes completely black and makes a long beep until I manually power it down.Event log gives me an event ID 41 Kernal Power.Changes I've made since I've been home.
1. Reset my router so that I could reconfigure it to be a little more secure.
2. Added a new laptop to the home group (NOT the machine having problems).
3. Installed Itunes.
4. Installed NewsRover.
My first step was to try and system restore back to before the ITUNES. That failed because of a lock up. I then system restored back to when I installed itunes which was successful. The problem persisted. I then just went for a re-installation of Windows 7 (was being impatient). This was successful. Problem still occurs.I ran a a diagnostics test from the Bios and received this
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Oct 23, 2012
almost every time I open windows explorer, it crashes...
I read a post earlier that recommended opening command prompt and typing in: sfc /sannow
Did that and the results are: "Verification 94% complete. Windows Resource Protection could not perform the requested operation"
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Jan 24, 2012
for about 2 months now my display driver is constantly crashing. I have to boot up in safe mode to stop the worries of the crashing. What'll happen is, I'll be doing something simple, possibly even playing a low graphic game such a Minecraft oropening a .txt file, and the screen will freeze and start flickering black. It'll come back to the desktop and say something along the lines of "Realtek Display Driver has crashed and successfully recovered." Yes, it's recovered, yayy, but no about 10 seconds later it'll keep crashing, until the extent of where the screen just is stuck on a black screen. I'm really getting angered by this, if any help can be provided, please post below.
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Dec 3, 2012
I have just built a "Dream Machine" for the purpose of graphic design, and other intensive activities (though not gaming, as this is a work PC!).I won't go into all of the specifications, however the PC does use a Gigabyte X79-UP4 motherboard, and I have 16 Gigs of Patriot Viper Extreme (PC 17000) memory installed. Initial FSB / RAM results are shown below:I also installed 2 x Samsung 830 SSDs in RAID 0!The hard drive transfer rates are truly out of this world -The read speed is close to 1 Gbps...almost made it!!!Now that I have built an impressive PC I am having trouble making it behave, it is a bit like a wild stallion, full of raw power, but quite frankly untamed!Windows 7 (x64) is constantly crashing, it crashes about every 20 minutes, and it doesn't seem to matter whether the PC is doing work or not.
I have setup the RAM to use an Xtreme Memory Profile, which runs at 2133 MHz, which is not an issue for my RAM (as this is the RAMs) natural running speed.*** At any rate I plan to test the RAM for a good 48 hours using MemTest to see if there are any issues on this front ***I am thinking that there may be a conflict between the motherboards RAID chipset and the SSDs, in so far as perhaps the motherboard can't keep up with the SSDs.
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Nov 1, 2011
just got myself a new laptop and windows explorer is constantly crashing/restarting when I browse or use the explorer in any way. Examples are when I browse around, click save as (which crashes also the program, a big issue for me) or even when I installed the windows SDK just now it crashed 5 times during the installation.I searched around a little, but so far no luck. I tried: - Running Safe-Mode (problem persists) - Do a cleanboot - do a virus check - copy explorer.exe from c:/windows to c:/windows/system32 - Update all drivers.- uninstall firefox OperatingSystemMS Windows7HomePremium64-bit SP1InstallationDate:28October2011,23:58CPU IntelCore i7 @2.00GHz SandyBridge32nmTechnologyRAM 16.0 GB Dual-Channel DDR3 @665MHz(9-9-9-24) Motherboard ASUSTeKComputerInc. N53SN (CPU 1) GraphicsCard
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Sep 24, 2012
Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on any folder that has a RAW image file (.CR2) or a TIFF/PSD image file in it. It then shuts down and restarts. It only happens with these large image files, not video, audio, or pdf files.I'm running Windows 7 64-bit Home Premium. My computer did two lengthy Windows updates over the last week when I did system restarts, so maybe that has something to do with it?I spent the whole day yesterday trying different suggestions I found on the web and nothing has worked. Here's some of the things that I've tried that have been unsuccessful:
- Selected "Always show icons, never thumbnails" in "Folder options / View".- Scanned my computer with Malwarebytes. Same problem after the scan/cleanup.- Tried do a System Restore on 6 different restore points and none of them could complete the Restore successfully.- Tried to do a System Restore on the same restore points in safe mode and it still couldn't do it.- Ran SFC/ scan, still does the same thing afterwards.- Updated my video card driver.- Tried different image codec packs.- Uninstalled all image codec packs.- Some selective startup or clean boot stuff through "msconfig" that didn't help.- Plus a few other things that I can't even remember (it was a late night!) to use Photoshop and work with these images for my line of work so I'm kind of at a standstill until I get this resolved.
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Sep 24, 2012
I'm in desperate need of help! Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on a folder that has a RAW image file (.CR2) or a TIFF/PSD image file. It then shuts down and restarts. It only happens with these large image files, not video, audio, or pdf files.I'm running Windows 7 64-bit Home Premium. My computer did two lengthy Windows updates over the last week when I did system restarts, so maybe that has something to do with it? I spent the whole day yesterday trying different suggestions I found on the web and nothing has worked. Here's some of the things that I've tried that have been unsuccessful:
- Selected "Always show icons, never thumbnails" in "Folder options / View".
- Scanned my computer with Malwarebytes. Same problem after the scan/cleanup.
- Tried do a System Restore on 6 different restore points and none of them could complete the Restore successfully.
- Tried to do a System Restore on the same restore points in safe mode and it still couldn't do it.
- Ran SFC/ scan, still does the same thing afterwards.
- Updated my video card driver.
- Tried different image codec packs.
- Uninstalled all image codec packs.
- Some selective startup or clean boot stuff through "msconfig" that didn't help.
- Plus a few other things that I can't even remember (it was a late night!)
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Nov 25, 2012
I've been having a few issues recently with some programs with reside within the system32 folder, as said in the title paint, notepad and calculator. Explorer is having a different issue so I'll discuss it later. The 3 programs listed are constantly crashing. Notepad and calculator are having significantly bigger issues than paint right now, however they all have the same issue. Whenever I open one of these programs, it'll either be a few letter (numbers for calculator) and it'll crash, with the generic error message "xxxx has stopped working, Windows is searching for a solution". This problem happens consistently. Explorer on the other hand, is behaving oddly. Every couple days (sometimes multiple times in a day) my toolbar will not pop itself back up (I have it set to autohide). While the trace of the hidden toolbar is visible, no moving of the mouse (even when on the desktop to avoid 'always on top' programs taking priority) on the toolbar will bring it back up. This usually results in just killing explorer.exe and re-running it.
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Mar 24, 2012
A few days ago my computer started acting a bit wonky, certain applications running slowly and eventually crashing. I assumed this was caused by some sort of Trojan or other virus and I scanned my computer with Malwarebytes Anti-Malware and MSE. Nothing came up for MBAM but there were three issues with MSE, two I then rooting in some java app. I thought this was the issue but it continued. The computer starts up fine and I haven't had BSOD so far, but not application, even explorer browsers, freeze up within 30 seconds of use. The issue with the sound lagging was just at first noticed with a few games I played. The announced messages would stutter for a minute even though it was a 3 second phrase.I'm posting this from my phone because I'm running a chkdsk scan on my computer again, but nothing showed up the first time.
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Apr 22, 2012
My laptop originally came with Vista 64 but a few months ago I installed Windows 7 32 bit (64 would not run for some reason). Since then I've been getting a BSOD pretty consistently when torrenting, or randomly when using either Chrome or IE--Firefox seems to work fine. I suspect the problem might stem from bad/outdated network drivers, how to interpret the dump file?
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Jun 12, 2011
For about a month or so I've been getting various BSOD messages. I have ran "chkdsk" and it came back with everything being okay. I've ran "SFC SCANNOW" everything came back fine. I waned to run a few more tests (like the ones testing RAM, but with my computer not really turning on for that long now it seems like it might be too hard to do) From what I've noticed in the dump files I think "USBPORT.sys" and "usbohci.sys" are the main problems, but I could be wrong. I'm not really sure what to do now. It's got to the point where it takes a lot of attempts to just log into my computer and even then it doesn't stay on for long (no more than an hour now). I kind of gave up on everything and decided that installing debian as another OS is the next option. I reset my computer back to factory settings but no luck, I'm still getting the error!For the record I've had this computer for just over a year now, and everything seemed to be fine until recently and now it just seems to keep going downhill. I also can't give you the more recent dump files because my computer would end up BSODing half way though getting them all together, but I do have some recentish ones and it seems to be the same problems happening. However earlier today I got the 3B error which I haven't really got much before.
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Nov 24, 2011
I have been having nonfrequent bsod errors for quite a while, and since playing a game of Starcraft 2 today (~3 hours ago) my computer started to constantly bsod. I can not log into windows for more than a minute or two (if that) before it BSOD's again. I am currently posting with my laptop, and the desktop that is BSOD'ing is dualbooting linux (ubuntu) which has no BSOD issues whatsoever. I also ran the memtest that comes with installing ubuntu and no issues were found. Attached are my minidumps.
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Sep 12, 2011
I have a Intel Quad Core HP elite Desktop M8190a everything is as manufactured except i upgraded the ram to 4GB.Originally running Vista .. Last week while playing a mp3 file from an external HDD a loud "ticking" occured then the computer crashed. Restarted automatically then a BSOD appeared stating something about a BAD_POOL_CALLER.
Problem Name:BlueScreen
BCCode:50
BCP1:8C100000
BCP2:00000000
BCP3:82E5A1C5
[code]....
For the last week it has kept crashing daily so i decided to do a full system format to take it back to factory settings. Seemed all was going well, until i got a message stating "bad system configuration, unable to install windows". So i decided to do a fresh clean install of windows 7 64bit (genuine) that i had purchased and had been meaning to do for months. All went well .. connected to the internet fine, activated windows 7. I then installed my printer and all seemed fine. But the second i hooked up my external HDD (which is not new, ive had it as a backup since i purchased the pc 4yrs ago) .. BSOD !!! AGAIN!!! Not sure if it was a coinsidence or not .. but now the pc will not load past the windows screen it just keeps restarting .. so i cant even see the minidump problem .. Also there is no option to use SAFE MODE .. which seems odd. Only options are "Start Windows normally" or "Lauch repair" as this is a fresh OS install attempt there is no last known good configuration .. also i did notice just before one of the crashes that windows was saying it wasnt a "Genuine Version" - but i did purchase it from a store.
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Jun 29, 2012
theese they have been happening non stop now. Im using windows 7 64bit
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Nov 26, 2011
I have been running my computer for about four years where i made a clean instal about one year ago and it was all running great. Then all of the sudden two weeks ago my computer began crashing giving black screen, but no BSOD. This resulted in myself trying to fix it by doing a new clean instal, resetting my HDD's, renewing the battery on my motherboard. i tried updating drivers and such but nothing really seems to work.The strange thing is that yesterday i could run my pc the entire day, but when at the end of the day i tried to shut it down the computer froze. No picture no sound and no responce what so ever just like reguler. The weird thing that i see is that the fans and lights keep working. Pressing the shift five times doesn't give a sound and when it normaly freezes the music and evrything stops.
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Oct 25, 2009
Originally Posted by gregrocker Answer: You need to boot from the Windows 7 installer and select Custom>Advanced Tools to delete, create and format your desired partitions (even one).
Make sure you click 'Format' on the partition you want to install Windows 7 to, don't just create the new partition and press 'Go' I have a Core i7 920, Gigabyte EX58-UD3R, Radeon HD 4870 512MB, 3GB DDR3 G.Skill 1333 RAM (exact specs can be seen in profile) and I'm having issues trying to install Windwos 7.
I backed up all my stuff from XP onto my external, got ready to reformat like normal tossed the Windows 7 x64 Professional disc into the drive and booted from CD. Everything worked like normal, Windows 7 is a bit different in that it doesn't run in a BIOS-type setting like XP but rather has its own little graphical install interface. Figured out what I wanted (custom install, "deleted" the old partition), and pressed go. I thought it was weird that it didnt "format" the hard drive like XP installation does, I know I can get a boot disc with 'Book and Nuke' to wipe the hard drive which I may do, but I figured since Windows 7 didn't want to format that it wasn't entirely necessary. Goes through the expanding files fine, whatever else it does on the first isntall screen, and then it gets to the restart phase.
Restart goes well, automatically shuts down and boots back up, getting to the screen that says 'Starting Windows...' and then crashes. Monitor gets the 'No Signal' message, computer stays shut off for a few seconds and then powers back up. It gives me the 'Windows crashed and recovered from an error' selection where I can choose how I want to boot (Safe Mode, Last Good Configuration, etc.) and I've tried the 'Boot like Normal' configuration and it will just continue this cycle.
The first time I tried installing Windows 7 it got past this screen, got to the portion of the installation where it automatically adjusts the resolution, and then after that it crashed. Since then I have not been able to get past the first reboot without a constant restart loop.
I tried 32-bit with the exact same results.
I have disabled all but 1 core and disabled hyperthreading (this was required to install XP beacuse I don't have a SP2 disc) to see if it worked but the same thing happened. Reset BIOS to factory defaults, same thing. Changed back to 1 core, no hyperthreading and same thing happened again. I have no extra video cards I can try but I could ask my brother if I can borrow his 23" widescreen HANNS-G monitor but unless I'm mistaken I don't think this is an issue that a monitor would fix.
I'm not the most computer-savvy person but I can work my way around. I don't know if there is a log file I can access and post here to see what the last thing that happened (the error) is, but I never get a BSOD with an error I can post, just a restart and Windows telling me there was an error and asking how I want to boot.
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Nov 30, 2011
Lately, I have been getting bsod randomly.I uploaded a few of the dump files from those bsod's.
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Jun 13, 2012
I am getting the BSOD a lot..It happens a lot when I play games, but it does happen randomly as well.
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Jul 27, 2012
My PC crashes at random times, I have tried every thing I can think of to repair the problem.
AMD Phenom(tm) II X6 1090T Processor
Speed: 3210
Installed RAM: 16GB MB that runs at 1600mhz
NVIDIA GeForce GTX 560
Asus Crosshair IV Formula
I use kasperksy internet security.
I use a Razer Mouse and keyboard.
I have 2 Screens Running.
I use display fusion.
sfc /scannow (done no errors) spybot, combofix and kasperksy (scans not a thing found) Ccleaner and Glary Registry Repairs (done and fixed) All drivers updated and checked with Driver Genius Professional Edition (done) Scanned my HDD for Errors (done) Ran a Memtest for Errors (done) Reinstalled Windows (done) Driver Verifier (done) (Random BSOD errors ntoskrnl.exe and wdf01000.sys - Windows 7 Forums)
Replaced Graphic Card because of over heating but error form before I placed it. Ram is set to 1600MHz and 1.5v like the manufacturer website says.
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Aug 29, 2012
Attached is a savedbluescreen view of the computer in question's minidump.
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Nov 25, 2011
While using my Windows 7 Ultimate x64 it occasionally crashes with BSOD and then reboots successfully. I almost always does so after resuming Windows from sleep or hibernate. It also sometimes freezes completely and I have to force reboot by powering off and on. I am attaching a zip file following the posting instructions.
system spec:
Windows 7 Ultimate x64
Acer Aspire Timeline 5810TZ-4433
Intel pentium SU4100 1.3GHZ, 800 MHz FSB
4GB RAM
320 GB HDD
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Feb 24, 2012
My computer crashes whenever I plug a USB device in it. I first noticed it when I plugged in a camera, thinking it was the camera, I then tried my own flash drive which worked fine (Possibly using fat32 format); but yesterday I tried my mates flash drive (NTFS) and that crashed it, I've also tried a bunch of other flash drives around the house and they also crash my computer.I'm running windows 7 64 bit, ASUS p8z68-v pro mobo, i5 2500k, 4GB DDR3 1600MHz ripjaw, Sapphire HD6950.I have tried running memtest which passed 13 times flawlessly. I also tried running driver verifier, which seemed to really screw me over. At the start, when the windows logo first appears, it hangs a little bit and then blue screens. Luckily I had made a system repair disk the night before. I also don't know why but when I tried to start in safe mode (pressing f8 while booting) all it gave me was the option to choose which device to boot from, which I'm guessing is some sort of feature on my mobo, but I digress. So I'm guessing it's something to do with USB drivers?
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Apr 14, 2012
I am running windows 7 Home 32bit. My Laptop is Samsung r530. The Video driver (Mobile intel 4 series 8.15.10.2302) has been repeatidly crashing since last month or so. I have just updated it as well but the problem is still there. The BSOD occurs from few minutes to several hours after booting.(NOTE: I haven't reinstalled the windows since last 1.5 years and it is the same OEM windows that came with the laptop.
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