Determining Which Driver Is Causing BSOD?

Jan 31, 2011

How do I go about determining which driver is causing my BSOD?

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Wlan Driver Causing BSOD On Sleep/hibernate?

Nov 6, 2011

I am running Win 7 x64 at my notebook Acer 5820TG (i5 430M, ATI Mobility Radeon 5650, 4GB RAM, 640 GB HDD). On a different forum someone checked my crash dumps and figured out that my BSODs are being caused by my Broadcom wireless driver (BCM43225).Basically, I get a BSOD whenever I put the computer to sleep/hibernate. NTB is trying for around 10 minutes go to the sleep/hibernate mode but after this time BSOD appears.I have tried a few different versions of my broadcom driver. Regardless, I still get a BSOD error. I have been using Windows 7 for over a year, and this only started happening on my last update of my notebook (SP1, VGA drivers, ...).

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Razer Diamondback Mouse Driver Causing BSOD?

Jul 2, 2011

I own an older Razer Diamondback mouse back from my 2005 build. It has always behaved a little strangely in that it would sometimes not power on when the computer boots up, forcing me to replug it into its USB slot. This behavior persisted through my May 2010 build. Just the other day, however, I noticed that I got a BSOD after replugging the mouse. The culprit was razerlow.sys, a reference to a Razer Diamondback driver. And just this morning, it happened again. (I am including the full error below.)I have not updated my Diamondback driver before this BSOD occurred. Since the BSOD, I uninstalled the driver/software and installed the latest driver from May of this year, but this BSOD occurred again this morning after this update. The only other times I've experienced BSODs are with ATI drivers 10.5-10.11 (I've been on 10.4 until this year), so maybe my recent update to 11.6 has something to do with this? I have made no changes to my hardware, drivers (except ATI), etc. between the last replugging that did not cause a BSOD and the one that did.This error only happens when replugging the mouse when it doesn't boot up. If the mouse boots up and I replug it, the error does not occur. I also just switched USB slots and for whatever reason a Windows pop-up stated that the device is being installed, when it must have been installed the whole time.

Windows 7 64-bit
Asus P7P-55D-E LX
i5-750 @ 3.8 GHz
XFX Radeon 5870

ERROR:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMinidump�62811-29983-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

[code].....

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Missing Sound Card Software/driver Causing BSOD On Startup?

Jan 15, 2012

Earlier yesterday I was having an issue where sound was both playing through my laptop's speakers as well as the headphones I had plugged in. Not really knowing an exact way to fix this I went to the device and disabled it hoping that could temporarily solve my problem. Now, I am assuming because of this whenever I boot into Windows 7 I get to the "please wait" screen then instantly get a blue screen every time and I can only boot into safe mode. I found this thread (one or more audio service isnt running) through Google and found that this user had the same issues I was having (I am also getting the audio service error when I run the troubleshooterI believer my speakers are Realtek and when I run dxdiag I get the hardware ID of DAUDIOFUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025028D&REV_1000 (I ran this dxdiag in the copy of the Windows 8 dev preview I have also installed to my hard drive)I do have the results from Windows_NT6_BSOD_jcgriff2 attached but when I ran perfmon /report I got: "An error occurred while attempting to generate the report.The system cannot find the path specified."My copy of Windows 7 Home Premium 64 bit came pre-installed on my machine which I got either 2 or 3 years ago, don't remember exactly

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Tdx.sys Causing BSOD

Jan 12, 2009

I have Windows 7 installed on two laptops. One is a Dell Latitude D803 and the other a HP Compaq 6710b. Both would BSOD approximately every 5 minutes. 'TDX.SYS' was the culprit. After running WinDBG I noticed that it was a issue with my network adapter driver 'b57nd60a.sys'. Both laptops have the same network adapter (Broadcom NetLink Gigabit Ethernet) and both were crashing (x32 & x64 versions). I finally went to Broadcom's website and found drivers at the following links:

Broadcom Corporation - Download NetLink Drivers

or

Broadcom Corporation - Download NetLink Drivers

If one doesn't work they other will. Basically when 'TDX.SYS' causes a BSOD it is usually the result of a driver(s) (and some antivirus apps) that aren't fully compatible with Windows 7. You should run WinDBG and find out what driver is causing the error. It's not as hard as you think!

Microsoft's site for using WinDBG:

How to read the small memory dump files that Windows creates for debugging

P.S. Don't worry if you can't get the symbols to install properly. You should still see the file that is probably causing the error listed. If you Google the file(s) you will be on your way to fixing the issue.

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Can't Work Out Causing BSOD?

Feb 18, 2012

I can't work out what is causing the BSOD. I've overclocked most of my components and they are all appropriately cooled. Not sure if this is a software issue or not.

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Ntoskrnl.exe Causing BSOD

Jul 16, 2012

I've had 2 bsods and one of them was irql_not_less_or_equal and the second was system service exception. They have this common thing which is ntoskrnl.exe You can see all the info in the rar included.

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USBPORT.SYS Causing BSOD

Dec 12, 2009

I just upgraded to Windows 7 (64 bit) last weekend by doing a clean install from a win741.com purchase. I am currently using a HP Pavilion a6500f computer with a 500GB hard drive. I have been getting BSOD errors over the last several days and it is driving me crazy. I am considering going back to XP or Vista if I can't get this fixed soon.

All of the mindump files mention USBPORT.SYS. I'm assuming that has something to do with my usb ports which only have the following items attached:

HP Deskjet F4280 Printer Linksys USB Network Adapter WD 500GB My Passport (plugged in some of the time) I ran Driver Detective to see if there was an out of date USB driver, but nothing showed. I've included some screenshots of the scan.

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Unable To Find Out What Is Causing Bsod

Jan 16, 2013

I recently got 2 BSOD referring to Acpi.sys. I couldn't found out what were causing these BSOD's and I'm asking for Your support. Just before the BSOD appears, the PC is sluggish. My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC, 1.5 TB HDD and Im running Windows 7-64 bit I have the latest drivers.

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Webcam Causing PC To Reboot With BSOD

Dec 26, 2011

My webcam is causing my pc to reboot with the BSOD, every time I exit the webcam this happens. I have searched around with google and found out that this happens alot and can be diagnosed with Memory Test and Verifier, I have tried these two methods and it did not work for me.

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Audio Devices Causing BSOD

Feb 20, 2012

Today I noticed all my audio-devices in the audio menu were gone except for my USB Headset, I have my speakers connected with a normal cable and these did not show up. I checked my device manager and indeed it showed yellow exclamation marks on the Realtek high definition audio and AMD HD audio drivers. Strange, so I installed the newest realtek drivers, and at the end of the installation this caused a "ks.sys error" blue screen. Trying to reinstall the drivers in safe mode works fine, but when logging back into windows I get the blue screen. I can use windows just fine with my headset plugged in, but I'd like to be able to use my speakers again.

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Virtual PC Beta Causing BSOD

May 14, 2009

When I shut down my VPC at the end of the day after a good few hours use, it causes a BSOD of the laptop reboots.

The error is something along the lines of "An application attempted to release a resource that did not belong to it", that isn't the exact phrase but something very close to it.

Edit: It's done this a few times now, the second it's finished shutting down. One thing I have also noticed is that I can't shut it down correctly too, it informs me that the VPC is locked. So I have to shut down via the task manager, maybe this is what is causing the problem?

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Possible Video Error Causing Occasional BSoD

Nov 9, 2011

it'll say video error occured and driver reset. this only occured during the previous nvidia driver. once updated it didnt happen.however, i was playing battlefield 3 and had a Internet video running in the background and the sound stuttered as before and my screen black and my machine restarted saying thee was some hyper thing problem on restart. i started in safe mode to get all my dump files. the problem on the 10/28/2011 is before i updated the new driver.the text file is what part of the message said.

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Ntoskrnl.exe Causing BSOD On New 64bit Laptop

Dec 21, 2011

I've got this new laptop last month and after two weeks got my first BSOD. I've done chkdsk, sfc, and last know good config only to have it back again every 3 days or so. I don't have restore point far back enough and don't think I've installed anything that could cause this. The driv'ers are up-to-date, and I don't have Norton or AVG just Kaspersky Internet Security as my antivirus. But I do play LOTRO but at the lowest graphics quality. I don't have any CDs and the laptop didn't come with a Windows disk so I can't repair or reinstall it to its factory settings. Sometimes the BSOD appears when I starting shutting down, otherwise its random.

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BSOD Causing Repetitive Windows 7 Failure?

Dec 31, 2011

My laptop, since a few monthes has been having BSOD crashes repeatidly. I have tried and installed windows many times, and after each install, it would run properly for 3 weeks, then blue screens start to appear. Eventually i recieve BSOD errors and their rate of appearence increases with time, untill windows completely fails to start and crashes just when the microsoft logo appears. I then install a new windows, and the problem repeats itself. I have tried to look for online help, but i find that each forumsite gives a different reason. This time bluescreens have started to appear and just as i log into windows, a BSOD appears, so i had no solution other than copying the minidump files and generating a report (see attachments), although i know it wouldn't be as accurate.Info (failing windows): 7 Proffesional 64 bit, Toshiba E205.Note: The drivers of devices in that windows were all installed. I ran a memory diagnostics test and therefore i don;t suspect faulty ram to be the reason.

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Hotspot Shield Keeps Causing Bad_Pool_Caller BSOD?

Mar 12, 2012

I run HotSpot Shield because my college has a network security that logs your activity (Sonicwall), and I find it to be a little too invading on my privacy.However, I find that HSS keeps causing BSODs while waking from hibernate (whether I'm running 7 or 8). I don't know if this is due to dual booting or simply because HSS runs a virtual network adapter, but I'd like to get it to work properly.

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AHCI Version 6.0 Outdated Causing BSOD?

Feb 22, 2011

I found the my AHCI version driver is 6.x where as the latest version is 9.x. This is concering with BSOD's.A few errors I can remember are BSOD stop errors:

-0x000000a
-0x00000019
-0x000000D1
-0x000000D7

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BSOD - Second Hard Drive Causing Blue Screen

Mar 30, 2012

I have a WD 320Gb 3.5inch hard drive that was originally bought as an external drive in an enclosure. A few months ago, while booting, my computer would go through blue screens one after another if the external hard drive was switched on from the enclosure when the computer was started. I never really did anything about that, just left it off and turned it on when i needed it. Mind you, it and the computer still seemed to work fine.

Now i have decided to keep it internally. So, as soon as i booted up after connecting up the same drive, i'm going through these exact same blue screens again. I'm not 100% sure if that is the cause but signs point to it.

Here's the blue screen info:
The error message is:
IRQL_NOT_LESS_OR_EQUAL
and the stop info is:
STOP: 0x0000000A (0x000000B0, 0x00000002, 0x00000000, 0x82250B04)

and finally, here's the picture i took of the blue screen, a bit is cut of but i know it says "IRQL" on the left hand side.

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BSOD Causing Intermittent Power To Monitor On Boot?

May 7, 2012

OS: Windows 7 Home Premium x64
i7-2600K CPU @ 3.40 Ghz
OEM
8Gb RAM
Asus P8P67Pro
Harware & software build around 6 months old
BIOS, Windows updates and Driver updates applied regularly.

A couple of weeks ago i had a BSOD. Since, when trying to boot, most of the time my monitor turns ON, OFF, ON, OFF, etc...for some time, very rarely leading to a successful boot. No problem accessing Recovery options or BIOS.sometimes (very rarely), it does boot up normally.I have tried everything i can think of (with my limited knowledge).

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Determining What UPS Battery PC Needs

Mar 11, 2012

I'm shopping for a battery backup UPS for my PC. My current pick is an APC BE550G. Unfortunately, I've hit a snag- something about "approximation of a sine wave" and "pure sine wave". In other words, if the UPS switches over on approximation and my PC requires pure, the battery backup won't work and my PC will shut off when it tries to switch from AC power to the battery.The PSU in my computer is a Lite On 300W PS-6301-08A PC is a Gateway DX4822-01 with an Intel 5300 processor. And as it will also have to run off the battery, my monitor is a Gateway HX2000. I have gone through Google searches, and could not turn up solid info. I called APC and they researched it but could not answer definite about the PSU's needs. I can not spend $50 on this UPS if it's not going to work, nor do I care to drive back to the store to return it seeing as it'll cost me about $13 in gas expenses to get to Best Buy, each trip.

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Determining Ports

Dec 6, 2009

is there a program that can show me the exact ports that an aplication or all the aplications on my computer use, or is there another way to get the information.

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Programmatic Way With BAT File Determining If Elevated Command Prompt

Oct 16, 2010

Is there any programmatic way within a BATch file of determining whether it has been started from an elevated command prompt (run as Administrator) or a normal command prompt? I note the difference between the Current Directory at start of the BATch file, but wonder if there is a better way. When in elevated mode I don't get a UAC prompt when using DISKPART. The UAC prompt only happens when running it in a normal command prompt window.

Are you aware of any command which simultaneously would give a different errorlevel when executed in an elevated command prompt than in a normal command prompt, and not produce a UAC prompt in normal mode? If this is the case, unless I can find something to distinguish between elevated command prompts and normal command prompts, then I will have to try the %cd% variable at the start of BATch files, to see whether it is consistent even across user modifications of the command prompt shortcut's Target Directory...

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Backup Did Not Complete - Failed While Determining Libraries Location Of One User?

Dec 16, 2011

i am gitting when i try to run backup windows backup fail while determing libraries locations of one of the users included in backup . Details : A volume shadow copy service component encountered an unexpected error the error codes here are 2 of em 0x81000031 and 0x8004230f

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Display Driver Causing PC To Crash?

May 1, 2012

my pc's had a problem where all of a sudden in the middle of whatever you're doing (generally when you're on the internet I think??) the screen suddenly goes black or blue. Sometimes it recovers itself, sometimes it crashes and turns itself off completely. I've also noticed that sometimes it sort of 'hangs' and then comes up with a message saying something along the lines of 'Display driver not working' (I don't even know what a 'driver' is, much less a 'display driver').

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Realtek Driver Causing Network Instability

Jun 17, 2009

I was having great difficulty in getting a stable LAN connection, but this was due to the driver that was being installed by Windows update.

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ASUS D2/PM Driver Causing Itunes Problem

Oct 28, 2009

all the features work fine in itunes but as soon as I install my Asus D2 drivers itunes won't start unless it's in compatibility mode and then some of the features (like drag and drop) don't work, why would the drivers be causing problems with itunes?

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New NVIDIA Card Causing Freezes And Driver Crashes?

Jul 27, 2012

I recently purchased a new Graphic Card (Nvidia Geforce 670) and ever since I've experienced random freezes and moments where it's drivers stopped working.When the freeze happens It'll remain frozen until I reset the PC and if I've speakers on it'll blow out a nasty BZZZZZZ sound.the freezes appear to occur randomly. It can go days without them and sometimes (like now, I had less then an hour inbetween)In addition to that I quite frequently (daily at least) have my monitors go black and I get the "Nvidia Drivers stopped working" message. If I'm lucky it'll revert back to a previous stage where it worked fine and all I've to do is reboot the programs i'm running. If I'm unlucky, it doesn't stop until i've pushed the reset button.I don't know for sure that it's the new card causing it but considering the circumstances and the issues I'd say it is. Before this card I ran AMD's 6970 without any issues.

I'm running

CPU: Intel Core i7 2600k, Sandy Bridge.
12GB ram
Gigabyte Z68XP-UD3 MoBo
Nvidia Geforce GTX 670

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Certain Keys Causing Shift To Jam?

May 18, 2012

I'm using a laptop (Lenovo Ideapad y470) with Windows 7 Home Premium 32-bit. I'm not sure how I came about this problem but here it is : Whenever I press the keys "x" or "c" on the physical keyboard , the "shift" key will act as if it's jammed . I.E pressing the letters will produce capital letters with the exception of "x" and "c" while pressing the numbers will produce the symbols instead. I've found a way to undo this effecT by pressing "shift" several times on the On-screen keyboard , but it will return every time I press the keys mentioned. I had turned off Sticky keys and filter keys but it doesn't make any difference. [This was typed with the onscreen keyboard.]

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Video Causing 100% CPU, Followed By Freezes

Jun 8, 2011

I can reproduce freezes - 100% CPU usage, which occasionally lead to crashes pretty consistently just by viewing any video, say bloomberg.com/tv/. CPU usage quickly runs up to 100% on Task Manager and the freeze occurs. No issues when running all my other programs, including streaming radio. I can reproduce this on IE9, as well as Chrome and on Firefox. I had assumed this was a Shockwave Flash item only, but I notice it freezes on Skype video. The only changes I can point to recently are a ton of Windows updates in the last 2 months including SP1. At the time, SP1 failed a couple of times, until I applied a hotfix, now it's on, but I still have the video issues.

I have also by the way downloaded the latest video drivers (accelerated media), bios, and chipset drivers, but this has not helped.

I run Windows 7 64-bit SP1. I have application hang errors in the windows event logs, but not crashes, so I don't see any crash id's

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USB Causing Black Screen?

Dec 3, 2011

Recently a friend of mine was installing Window's updates on his computer and the computer crashed. When he tried to boot it up again it would no longer boot. We toyed around with it trying different repairs and such but nothing worked.ventually we just re-installed Windows 7 from the startup disks. Now we're having a different problem that seems to be centered on the usb controllers.If we leave the USB controllers on during bootup the computer will get to the starting windows screen then go black.If we turn them off the computer will boot to windows normally, but obviously the USB ports do not work.It will boot into safe mode with the USB enabled in BIOS but the mouse will not work. (Keyboard is PS/2). We tried getting driver off the disks that came with the system but they don't seem to contain any.Is this even a driver issue or are we missing something completely?The computer was from Cyberpower. It has: -Gigabyte 870A-UD3 motherboard-AMD X6 procressor-8 gigs ram-Radeon HD5780-2 800 watt power supplies (computer came with 2 of the video cards but apparently the MB is not crossfire compatible?

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Antivirus Causing PC Freeze?

Mar 27, 2012

My company has acquired a new client for tech support. I went there to install antivirus on their workstations as we do for all our clients. This new client has Win7 on all workstations and a small business server running in a domain environment. I installed Kaspersky on all 8 pc's in their business. The next day we got a call from one of them saying their computer was acting strange. Once I got there I discovered the pc would freeze when launching Quickbooks or Outlook. I ran a malware scan which turned up nothing. Then after some troublshooting steps I decide to uninstall Kaspersky. I didn't want to leave him with no protection so I installed AVG free. Same outcome. The computer only will operate without antivirus.

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