AHCI Version 6.0 Outdated Causing BSOD?
Feb 22, 2011
I found the my AHCI version driver is 6.x where as the latest version is 9.x. This is concering with BSOD's.A few errors I can remember are BSOD stop errors:
-0x000000a
-0x00000019
-0x000000D1
-0x000000D7
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Jan 6, 2009
anyways, my main drive is a RAID 0 with Vista x64, but I have a second HD that is a SATA 250GB, which I installed Windows 7 on. The only way I could get install to work was to switch my BIOS to IDE mode rather than RAID. I would of course though, like to be able to access my Vista drive from Windows 7 (and more importantly, not have to switch between IDE/RAID mode at all in the BIOS, it's a pain).
Now, the one odd this about this all is that the drivers I have for Vista (x86/x64 drivers) for this mobo's RAID controller WORK when loaded on installation to identify and install to the drive, but seem to not load or not work in any way once the first reboot on install occurs. Maybe this is because I installed from within Vista x64, though.
(Incedentally, my motherboard is an M3A Asus, using ATI's SB600 for a RAID controller)
I've tried loading the drivers from within Windows 7 while in IDE mode, but the install program won't let me. At first it didn't allow because of version restrictions, but then I altered the ini file to get around that, but it encounters some sort of error when installing and quits.
Any help that can be offered, would be grateful. I realise it's a beta and not a real release, so I can get past the BSOD from my odd setup, and I really am enjoying playing around with it so far. Very very impressed.
Edit: Just in case anyone thinks of suggesting me to right-click the inf file and install that way, already tried, won't allow for it.
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Nov 26, 2012
I work in tech support and I have a user that cannot play content on some sites (in particular iheart.com when trying to access 100.5 The KATT)and pulling pictures from oklahomapartypics.com.
--The KATT simply will not play. There is no error.
--Oklahomapartypics.com displays an error that says:
"Unable to retrieve images. Please be sure that you are using a modern browser such as IE7+, Firefox 3.5+, Safari 3+ or Google Chrome. If you continue to get this error, please report error code (Images-1B).
parseerror
SyntaxError: JSON.parse: unterminated string"
This error comes up on all browsers from just this one computer. The computer is not believed to be infected (this issue was reported about 2 days after it was received brand new from Dell and configured for the user).
So for I have attempted the following:
-- reinstall the browsers
-- access the sites from different/brand new local and domain profiles
-- access the sites with the firewall/McAfee disabled
-- complete removal/installation of .net 3.5/4
-- complete removal/installation of Silverlight
-- complete removal/installation of Java
-- ran sfc
-- used msconfig to disable everything that was not absolutely required
I know the JSON error is javascript error, but javascript is browser dependent not system dependent. The fact that this happens even on a portable operating system indicates that this is related to a system resource that is shared by both browsers. Research turned up information indicating that json.dll variants are also installed by .Net 3.5/4 and Silverlight utilizes the .net framework.
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Jan 12, 2009
I have Windows 7 installed on two laptops. One is a Dell Latitude D803 and the other a HP Compaq 6710b. Both would BSOD approximately every 5 minutes. 'TDX.SYS' was the culprit. After running WinDBG I noticed that it was a issue with my network adapter driver 'b57nd60a.sys'. Both laptops have the same network adapter (Broadcom NetLink Gigabit Ethernet) and both were crashing (x32 & x64 versions). I finally went to Broadcom's website and found drivers at the following links:
Broadcom Corporation - Download NetLink Drivers
or
Broadcom Corporation - Download NetLink Drivers
If one doesn't work they other will. Basically when 'TDX.SYS' causes a BSOD it is usually the result of a driver(s) (and some antivirus apps) that aren't fully compatible with Windows 7. You should run WinDBG and find out what driver is causing the error. It's not as hard as you think!
Microsoft's site for using WinDBG:
How to read the small memory dump files that Windows creates for debugging
P.S. Don't worry if you can't get the symbols to install properly. You should still see the file that is probably causing the error listed. If you Google the file(s) you will be on your way to fixing the issue.
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Mar 31, 2012
My motherboard is a Gigabyte Z68XP-UD3 Revision 1.3, my OS is Windows 7 Professional 64 bit, my HDD is a Seagate 1.5tb, and my SSD is an OCZ Agility 3 60gb.
So i was using Intel Smart Response technology with my SSD for SSD caching, everything was pretty much working fine. The other day i flashed my bios using @BIOS without properly disabling my smart response configuration, which i probably shouldn't have done and i won't do again. When i rebooted, Intel Rapid Storage technology was acting up and when i tried to open it, it said "IAStorUI.exe has stopped working". After that, i uninstalled the program and tried to re-install it, but during the install it said "This computer does not meet the minimum requirements for installing the software." After a little research, i found out that it meant that my bios was set in IDE mode instead of ACHI mode. I am not sure what the mode was before i flashed my bios, but it was probably some sort of raid that it used for SSD caching. When i went into the bios and switched from IDE to AHCI, windows would blue screen after performing a few seconds of the boot logo. I switched back to IDE, and did some research to find out about the "Start" registry in HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesmsahci. I switched that from 3 to 0, and windows was able to boot into AHCI mode and automatically got drivers. Then, i tried re-installing Intel Rapid Storage technology. It was able to install, and i rebooted my computer. It blue screened again on the same part of the boot logo as before. I had to switch back to IDE mode to get it working again. Then, i got new chipset drivers from Intel's website, which didn't help. The registry that i changed is still set to zero, but it just won't successfully boot with AHCI like it did the first time i changed the registry. I am very stumped and i dont know what i could do to make it work like it did before i flashed my bios. My friend recommended that i should reinstall windows, but then i would have to go through the trouble of getting everything back and i think there should be some way of doing this without reinstalling the os.
The bottom line is that windows blue screens when the bios is in AHCI mode, even though i have the registry that should fix that and that did fix it on one boot set to zero.
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Feb 18, 2012
I can't work out what is causing the BSOD. I've overclocked most of my components and they are all appropriately cooled. Not sure if this is a software issue or not.
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Jul 16, 2012
I've had 2 bsods and one of them was irql_not_less_or_equal and the second was system service exception. They have this common thing which is ntoskrnl.exe You can see all the info in the rar included.
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Dec 12, 2009
I just upgraded to Windows 7 (64 bit) last weekend by doing a clean install from a win741.com purchase. I am currently using a HP Pavilion a6500f computer with a 500GB hard drive. I have been getting BSOD errors over the last several days and it is driving me crazy. I am considering going back to XP or Vista if I can't get this fixed soon.
All of the mindump files mention USBPORT.SYS. I'm assuming that has something to do with my usb ports which only have the following items attached:
HP Deskjet F4280 Printer Linksys USB Network Adapter WD 500GB My Passport (plugged in some of the time) I ran Driver Detective to see if there was an out of date USB driver, but nothing showed. I've included some screenshots of the scan.
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Jan 24, 2011
First thing, my build:
Board: Gigabyte GA-P55A-UD4
CPU: Core i7 870 @ 2,93 Ghz
Graphic: Sapphire AMD Radeon 8670 Mushkin 2x2Gb Red Culvert Kit @ 1600Mhz CAS 6-7-7-18
Seagate 320 GB SATA II HDD + WD Caviar Black 1TB SATA III HDD
Running: Windows 7 Ultimate
Trying to install: Windows 7 Ultimate
PSU: LC Power Arkangel 850W
I have Windows 7 Ultimate installed on my 320 Gb HDD and everything is running ok. I just bought a WD Caviar Black 1TB SATA III disk and I want to install Windows 7 there, since the disk is faster. Here's what happens. When I connect the disk (it is connected GSATA 3 connectors), the disk will be recognized in bios and in Windows, but wont show under My Computer. I figured it must be some software bug so I formatted the disk in diskpart (clean format) and installed Windows 7 on it. At that time the GSATA 3 interface was set to IDE mode. It ran fine but after installing a big batch of Windows updates, the system hung at windows startup screen. After restoring the system to a previous state (i.e. before the updates), the system booted up normally.
I didn't know what was wrong so I formatted again, and this time I set the GSATA 3 to AHCI mode, since I realized this is a better option. When installing in AHCI mode, the computer expands the windows files but when the system is restarted, I get a BSOD (code Stop 0x000000B4 video driver failed to initialize) at Setup is updating registry settings. I really want to use the AHCI mode, but I cant get the system to work in IDE either so its really a bugger. I have no idea what could be causing this as the system works fine when using the other disk. Can the BSOD be caused by the HDD? Anyway, I really want to start using the disk. I have tried installing Windows 7 from a dvd as well as from a USB key.
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Jan 24, 2011
First thing, my build: Board: Gigabyte GA-P55A-UD4 CPU: Core i7 870 @ 2,93 Ghz Graphic: Sapphire AMD Radeon 8670 Mushkin 2x2Gb Red Culvert Kit @ 1600Mhz CAS 6-7-7-18 Seagate 320 GB SATA II HDD + WD Caviar Black 1TB SATA III HDD Running: Windows 7 Ultimate Trying to install: Windows 7 Ultimat PSU: LC Power Arkangel 850W
Ok so here's the deal. I have Windows 7 Ultimate installed on my 320 Gb HDD and everything is running ok. I just bought a WD Caviar Black 1TB SATA III disk and I want to install Windows 7 there, since the disk is faster. Here's what happens. When I connect the disk (it is connected GSATA 3 connectors), the disk will be recognized in bios and in Windows, but wont show under My Computer. I figured it must be some software bug so I formatted the disk in diskpart (clean format) and installed Windows 7 on it. At that time the GSATA 3 interface was set to IDE mode. It ran fine but after installing a big batch of Windows updates, the system hung at windows startup screen. After restoring the system to a previous state (i.e. before the updates), the system booted up normally. I didnt know what was wrong so I formatted again, and this time I set the GSATA 3 to AHCI mode, since I realized this is a better option. When installing in AHCI mode, the computer expands the windows files but when the system is restarted, I get a BSOD (code Stop 0x000000B4 video driver failed to initialize) at Setup is updating registry settings. I really want to use the AHCI mode, but I cant get the system to work in IDE either so its really a bugger. I have no idea what could be causing this as the system works fine when using the other disk. Can the BSOD be caused by the disk? Note: I have tried installing Windows 7 from a dvd as well as from a USB key.
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Jul 16, 2009
I have the GA-EX58-Extreme Board and have just installed the pre release of Windows 7 7600 64 bit. Normally i have experience to get the BSOD when in staling with AHCI active in bios so i change to IDE mode. Installation went flawless and also the change to AHCI mode on Intel ICH10R controler went normal.
As always i got problem to change the J micron controller to AHCI and of cause i got the BSOD again. I installed the latest R1.17.48.16 driver and tryed again but no luck. Can some tell me what i am doing wrong. ? I have a hardisk and a dvd drive attached to the J micron Sata connection.
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Jan 31, 2011
How do I go about determining which driver is causing my BSOD?
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Jan 16, 2013
I recently got 2 BSOD referring to Acpi.sys. I couldn't found out what were causing these BSOD's and I'm asking for Your support. Just before the BSOD appears, the PC is sluggish. My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC, 1.5 TB HDD and Im running Windows 7-64 bit I have the latest drivers.
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Dec 26, 2011
My webcam is causing my pc to reboot with the BSOD, every time I exit the webcam this happens. I have searched around with google and found out that this happens alot and can be diagnosed with Memory Test and Verifier, I have tried these two methods and it did not work for me.
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Feb 20, 2012
Today I noticed all my audio-devices in the audio menu were gone except for my USB Headset, I have my speakers connected with a normal cable and these did not show up. I checked my device manager and indeed it showed yellow exclamation marks on the Realtek high definition audio and AMD HD audio drivers. Strange, so I installed the newest realtek drivers, and at the end of the installation this caused a "ks.sys error" blue screen. Trying to reinstall the drivers in safe mode works fine, but when logging back into windows I get the blue screen. I can use windows just fine with my headset plugged in, but I'd like to be able to use my speakers again.
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May 14, 2009
When I shut down my VPC at the end of the day after a good few hours use, it causes a BSOD of the laptop reboots.
The error is something along the lines of "An application attempted to release a resource that did not belong to it", that isn't the exact phrase but something very close to it.
Edit: It's done this a few times now, the second it's finished shutting down. One thing I have also noticed is that I can't shut it down correctly too, it informs me that the VPC is locked. So I have to shut down via the task manager, maybe this is what is causing the problem?
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Nov 9, 2011
it'll say video error occured and driver reset. this only occured during the previous nvidia driver. once updated it didnt happen.however, i was playing battlefield 3 and had a Internet video running in the background and the sound stuttered as before and my screen black and my machine restarted saying thee was some hyper thing problem on restart. i started in safe mode to get all my dump files. the problem on the 10/28/2011 is before i updated the new driver.the text file is what part of the message said.
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Dec 21, 2011
I've got this new laptop last month and after two weeks got my first BSOD. I've done chkdsk, sfc, and last know good config only to have it back again every 3 days or so. I don't have restore point far back enough and don't think I've installed anything that could cause this. The driv'ers are up-to-date, and I don't have Norton or AVG just Kaspersky Internet Security as my antivirus. But I do play LOTRO but at the lowest graphics quality. I don't have any CDs and the laptop didn't come with a Windows disk so I can't repair or reinstall it to its factory settings. Sometimes the BSOD appears when I starting shutting down, otherwise its random.
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Dec 31, 2011
My laptop, since a few monthes has been having BSOD crashes repeatidly. I have tried and installed windows many times, and after each install, it would run properly for 3 weeks, then blue screens start to appear. Eventually i recieve BSOD errors and their rate of appearence increases with time, untill windows completely fails to start and crashes just when the microsoft logo appears. I then install a new windows, and the problem repeats itself. I have tried to look for online help, but i find that each forumsite gives a different reason. This time bluescreens have started to appear and just as i log into windows, a BSOD appears, so i had no solution other than copying the minidump files and generating a report (see attachments), although i know it wouldn't be as accurate.Info (failing windows): 7 Proffesional 64 bit, Toshiba E205.Note: The drivers of devices in that windows were all installed. I ran a memory diagnostics test and therefore i don;t suspect faulty ram to be the reason.
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Mar 12, 2012
I run HotSpot Shield because my college has a network security that logs your activity (Sonicwall), and I find it to be a little too invading on my privacy.However, I find that HSS keeps causing BSODs while waking from hibernate (whether I'm running 7 or 8). I don't know if this is due to dual booting or simply because HSS runs a virtual network adapter, but I'd like to get it to work properly.
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Nov 6, 2011
I am running Win 7 x64 at my notebook Acer 5820TG (i5 430M, ATI Mobility Radeon 5650, 4GB RAM, 640 GB HDD). On a different forum someone checked my crash dumps and figured out that my BSODs are being caused by my Broadcom wireless driver (BCM43225).Basically, I get a BSOD whenever I put the computer to sleep/hibernate. NTB is trying for around 10 minutes go to the sleep/hibernate mode but after this time BSOD appears.I have tried a few different versions of my broadcom driver. Regardless, I still get a BSOD error. I have been using Windows 7 for over a year, and this only started happening on my last update of my notebook (SP1, VGA drivers, ...).
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Mar 30, 2012
I have a WD 320Gb 3.5inch hard drive that was originally bought as an external drive in an enclosure. A few months ago, while booting, my computer would go through blue screens one after another if the external hard drive was switched on from the enclosure when the computer was started. I never really did anything about that, just left it off and turned it on when i needed it. Mind you, it and the computer still seemed to work fine.
Now i have decided to keep it internally. So, as soon as i booted up after connecting up the same drive, i'm going through these exact same blue screens again. I'm not 100% sure if that is the cause but signs point to it.
Here's the blue screen info:
The error message is:
IRQL_NOT_LESS_OR_EQUAL
and the stop info is:
STOP: 0x0000000A (0x000000B0, 0x00000002, 0x00000000, 0x82250B04)
and finally, here's the picture i took of the blue screen, a bit is cut of but i know it says "IRQL" on the left hand side.
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May 7, 2012
OS: Windows 7 Home Premium x64
i7-2600K CPU @ 3.40 Ghz
OEM
8Gb RAM
Asus P8P67Pro
Harware & software build around 6 months old
BIOS, Windows updates and Driver updates applied regularly.
A couple of weeks ago i had a BSOD. Since, when trying to boot, most of the time my monitor turns ON, OFF, ON, OFF, etc...for some time, very rarely leading to a successful boot. No problem accessing Recovery options or BIOS.sometimes (very rarely), it does boot up normally.I have tried everything i can think of (with my limited knowledge).
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Jul 2, 2011
I own an older Razer Diamondback mouse back from my 2005 build. It has always behaved a little strangely in that it would sometimes not power on when the computer boots up, forcing me to replug it into its USB slot. This behavior persisted through my May 2010 build. Just the other day, however, I noticed that I got a BSOD after replugging the mouse. The culprit was razerlow.sys, a reference to a Razer Diamondback driver. And just this morning, it happened again. (I am including the full error below.)I have not updated my Diamondback driver before this BSOD occurred. Since the BSOD, I uninstalled the driver/software and installed the latest driver from May of this year, but this BSOD occurred again this morning after this update. The only other times I've experienced BSODs are with ATI drivers 10.5-10.11 (I've been on 10.4 until this year), so maybe my recent update to 11.6 has something to do with this? I have made no changes to my hardware, drivers (except ATI), etc. between the last replugging that did not cause a BSOD and the one that did.This error only happens when replugging the mouse when it doesn't boot up. If the mouse boots up and I replug it, the error does not occur. I also just switched USB slots and for whatever reason a Windows pop-up stated that the device is being installed, when it must have been installed the whole time.
Windows 7 64-bit
Asus P7P-55D-E LX
i5-750 @ 3.8 GHz
XFX Radeon 5870
ERROR:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMinidump�62811-29983-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
[code].....
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Mar 30, 2012
I just changed my disk setup from:
1 SATA HDD Primary OS Disk
2x SATA HDD Backup Disks in RAID 1
TO:
1 SATA SSD Primary OS Disk
1 SATA HDD Backup Disk
[No RAID]
Everything worked great, no problem. So, since I don't have a RAID array anymore, I decided that I could change my BIOS setting to AHCI instead of RAID. I have a Gigabyte GA-P35-DS3R v1.0 mobo.
These are my steps:Settings > Integrated Peripherals > "SATA RAID/AHCI Mode" = RAID
--> Changed this setting to AHCI Reboot Windows Start screen shows up, but as the color orbs are spinning into focus, BSOD and immediate restart Repeated reboot several times, same outcome
Next Step:Launch BIOS settings Integrated Peripherals > "Onboard SATA/IDE Ctrl Mode" = RAID
--> Changed this setting to AHCI Reboot Windows Start screen shows up, but as the color orbs are spinning into focus, BSOD and immediate restart Repeated reboot several times, same outcome
Switch both settings back to RAID, reboot, and Windows starts up just fine, no issues.
What am I missing? Why can't I set it to AHCI mode without BSODs?
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Jan 15, 2012
Earlier yesterday I was having an issue where sound was both playing through my laptop's speakers as well as the headphones I had plugged in. Not really knowing an exact way to fix this I went to the device and disabled it hoping that could temporarily solve my problem. Now, I am assuming because of this whenever I boot into Windows 7 I get to the "please wait" screen then instantly get a blue screen every time and I can only boot into safe mode. I found this thread (one or more audio service isnt running) through Google and found that this user had the same issues I was having (I am also getting the audio service error when I run the troubleshooterI believer my speakers are Realtek and when I run dxdiag I get the hardware ID of DAUDIOFUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025028D&REV_1000 (I ran this dxdiag in the copy of the Windows 8 dev preview I have also installed to my hard drive)I do have the results from Windows_NT6_BSOD_jcgriff2 attached but when I ran perfmon /report I got: "An error occurred while attempting to generate the report.The system cannot find the path specified."My copy of Windows 7 Home Premium 64 bit came pre-installed on my machine which I got either 2 or 3 years ago, don't remember exactly
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Apr 9, 2012
I am very computer literate (Ex Wang System Engineer) but this has me stumped. I often get BSOD when running the above programs. No other programs give me problems. I installed trial version of Elements 10 to see if that might work, it crashed once. Since then today I have not been able to get either to crash. System is I7 930 chip on a Gigabyte m/b (GA-X58A-UD3R), 4Gb ram (2 banks). In the past I have swapped banks, but no change.
OS is Windows 7 Home Premium 64 bit. Original OEM.
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Feb 6, 2012
i new to all of this update bios thing and i just learned how to do it today (or so i hope)but i still too scared to give it a try because 1. i never done it before and scare to loss my mobo2. i don't know what the stable version for it3. scare from blackout.anyway i need help from other user that have the same mobo that i do and update his bios allready before (it will really help if you even update it to the last version) ... i need to know if the very last version (Version 2003) of my mobo Bios is stable for it and not case any "side effects" ... because i saw some situations in the past when people update their bios and the results was : they got blue screens nonstop in different situations ,got only black screen after the pc start up,was force to format their pc (in really rare cases), make hardwares to stop wroking, make the pc slower, and etc. i really scared to try it also beacuse i don't know if there is any way to restore the bios to it older version after i update it my motherbored is ASUS P7P55D (normal one, not deluxe and etc) which i bought in the end of 2009and my bios version is still the same (i never update my bios before)Uploaded with ImageShack.usnd it really old.you can see my build at my profile.
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Oct 6, 2011
i new to all of this update bios thing and i just learned how to do it today but i still too scared to give it a try because
1. i never done it before and scare to loss my mobo
2. i don't know what the stable version for it
3. scare from blackout.. (lol)
anyway i need help from other user that have the same mobo that i do and update his bios allready before (it will really help if you even update it to the last version) ... i need to know if the very last version (Version 2003) of my mobo Bios is stable for it and not case any "side effects" ... because i saw some situations in the past when people update their bios and the results was : they got blue screens nonstop in different situations ,got only black screen after the pc start up,was force to format their pc (in really rare cases), make hardwares to stop wroking, make the pc slower, and etc. i really scared to try it also beacuse i don't know if there is any way to restore the bios to it older version after i update it my motherbored is ASUS P7P55D (normal one, not deluxe and etc) which i bought in the end of 2009 and my bios version is still the same (i never update my bios before)
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Mar 23, 2012
So I installed a beta version of W7 Ultimate and it's displaying a watermark that says "this is not a legit version". I never had a legitimate product key.I want to purchase a real version and upgrade appropriately.Can I purchase an Upgrade license to Windows 7 Ultimate or do I have to purchase a Full version?Also, what if I wanted to install Windows 7 Home Edition instead of the Ultimate version. If I did this, I assume I would have to install the Full version correct?
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May 18, 2011
whats the best way to change from vista to windows 7, the upgrade version or the full version
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