Device And Printers Doesn't Open?

Sep 5, 2012

I was recently changing a network printer but the PC seemed slow when adding a new printer. I removed the unused devices and restarted the computer. Now when I try to open devices and printers I just get the green bar at the top and nothing shows up.On a side note (I assume it is related) at the same time the printer issue showed up I noticed that I can't get Word to open at all and when I go to page layout in Excel, Excel locks up.I have tried a clean boot and everything behaves the same. I have tried using Fix it for printer problems and the program seems to get stuck when checking for spooler errors.I have also done a search and found the posts about restarting the Blutooth services.

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i have a pc (Windows 7 build 7100) that is connected to two printers (of which one prints (HP laserjet CP1215) and one only scans (no ink)) and it shares those printer.

My Windows 7 build 7600 (on my main pc) added the scan-printer without asking me and didn't add the other one (the only one I can print). I then disconnected this one from the other pc and looked again, no install here.

While I used build 7100 with my main pc too, it asked me: "Do you want to install HomeGroup printer?" and it worked like a charm.

Now I tried to manually add this printer and it asked me for a driver.

I installed the HP drivers but still, not working. Then, when it asked me again to point to the .inf file, i selected the one HP-driver-installation installed (to my C:Program files folder) but it said this driver is from a "non-certified" publisher (or something like this, sadly I can't reproduce this so I don't remember the exact words).

I clicked "install nonetheless" because I knew it was the right driver (printer prints perfectly from all other Windows 7 workstations).

Now when I try to connect to the printer (still not showing up in "Devices and printers" it tries to connect, looks for a driver, kinda finds one and then tells me, it can't connect.

I cannot even select a new driver or anything, I can only close the window.

On all my other pcs (I only use Windows 7 since the RC) it works and worked without problems. I miss the "Install Homegroup printer" prompt and well ...

any ideas?

ah well i installed 32bit versions of the driver and now i downloaded 64bit versions, but even after installing it doesn't work and as I've said before, I cannot manually select a driver inf file anymore, so ... I can't install the printer.

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