Cannot Access External HD
Sep 7, 2012
I updated my windows last night. I get home today and try launching a program saved on my external HD. The program won't start because it says the program does not match my with my windows 7 64bit. I go into my external and notice that the program file (x64) now reads (x86). Strange, I think. So I then try to access the normal Program File, but it won't let me. Says it's corrupted and/or unreadable. Again, strange. I close the external and walk away. I come back to delete the program and reinstall, but when I go to open my external windows won't let me. It sees that it's there, but it lists it as having 0 used and 0 free space. Is there any way to gain access to the files inside? The movies, music, and programs on there I am not worried about losing. But I have a manuscript on there that I have yet to find saved somewhere else, along with some photos. I know, I know. I shouldn't have just saved the files there.
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Feb 11, 2012
When i connected my 4TB WD external HDD to my computer via USB, this is what shows in My Computer, It's nearly FULL, but it says that it's empty & can't access it:- This the Device Manager, This is the result after almost 9 hours of Checking Desk in CMD, it only reached 10 Percent, & i am sure that my files is much more than 142320! also notice that the Volume Lapel is: "4 TeRa A", which is not right, the right , Lapel is: "4 TeRa B", i have another HDD called "4 TeRa A", but i didn't connected, this HDD in days! & never connect both of them together.
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Oct 8, 2012
I moved a external USB drive formatted NTFS from an XP system to a Windows 7 system, and it will permanently stay on the Windows 7 system. I can't get any write or change access on the USB drive folders or files. I cannot change permissions in advanced mode, and it lists the file/directory owner as unknown in the group or user names box. It complains that I don't have administrator control, however I am logged in as administrator.How can I take ownership & change permissions on this drive?
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Jul 25, 2011
I have an Acer external HDD, 750Gb, and I use it plugged into my PS3 to store kids programmes when the Ps3 HD is full. I wanted to add a few other movies I have converted to mpg2, but I can no longer access this drive on either of my laptops (Windows 7) It still runs runs fine on the PS3. It is of course formatted to fat32 to allow the ps3 to access it. when plugged into the laptop, I get "Disk E" rather than "Acer". When I try and access it, I get "Drive E needs reformatting".I have tried to access it in smart mode, and from a DOS prompt.
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Nov 15, 2011
I have a Storagebird 500gb external disk full of videos, pictures and stuff. Recently it started to load slowly and when I try to play files from it, it says 'Error -43: a file could not be found ('xxxx.mov'). The HD shows up in disk management and my computer, but I can only access a handful of files. Is there a way to recover the rest of them?
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Dec 24, 2011
I have a new windows 7 install on an old Acer Aspire SA-80
when I to run certain EXE's from my external desktop HDD i get "windows can not access the specifed device, path or file, you may not have the approriate permission to access the file" - when i check permisions for my user account they do not have full control, when i set full control it just resets back to read only
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Mar 28, 2011
Replaced HP laptop 250GB SATA HDD (Vista) yesterday with new 320GB SATA HDD Win7.Reason for replacing was having to run CHKDSK and Startup Repair a couple of times recently, thinking the old HDD could be wearing out.Win7 sees old HDD connected externally via USB but cannot access. It wants to format the external HDD, but the whole reason for accessing it is to recover data.USB ports are working.Status bar in Windows Explorer says Bitlocker status:off External HDD cable is Y configuration and have tried it with just one and both plugged in.(H > Properties > Tools > Check now > Tried to run CHKDSK on the external HDD but it says "Disk check could not be performed because Windows can't access the disk." Under the Hardware tab it shows the two WD HDD and each says "Device is working properly."Under Change Settings, Quik removal policy (default) is enabled.Under Drivers > Update driver > it has the latest driver.Win7 AutorunKiller said external HDD is safe.Avast and Comodo are running but no security message has appeared. Might it need an exclusion anyway for Comodo?There is no security tab under (H > Properties so not sure if UAC or permissions is involved. BTW, the light on the external HDD blinks rapidly while opening Properties but it takes a long time to display.So, there is where I am at the moment and if you have time to consider a path of resolution for this anomaly.Additional info: I have just connected an old ATA HDD via USB and migrated some data with no problem. Also, I have just connected an older laptop HDD via USB and migrated some data. I swapped the cable from the older laptop to the new recently replaced Vista HDD and it gave the same message wanting to format the 250 GB Vista HDD.
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Sep 24, 2010
I'm having a problem not being able to access 2 out of 3 partitions in an external HD.
Samsung HD753LJ (USB) 700GB
Partition 1: 200 GB / NTFS
Partition 2: 200 GB / NTFS
Partition 3: 300 GB / NTFS
I once had a dual-boot Windows XP Professional SP3 and Windows 7 Professional. Partition 1 could be accessed from both OS, but Windows 7 could not and still cannot 'see' Partitions 2 and 3. While it was still a dual-boot, switching back and forth between the systems was the only way I could access the data in Partitions 2&3 from Windows XP. Now that I have a clean install of Windows 7 only, (stupid me to have forgotten this problem) I cannot access the files at all. I have tried restarting the system, reinstalling the HD driver, replugging the HD, and the problem still persists. What I have managed so far:
> Under 'Device Manager'
>> No warning. All drivers are updated.
> Under 'My Computer'
>> Only Partition 1 is listed and accessible
> Under 'Computer Management' > 'Disk Management'
>> All three partitions are in the disk's table. The 2nd and 3rd partitions are listed with blue bars, total space allocated and no other information. An attempt to get Properties or assign drive letters produces an error message "... Disk Managaement control view is not up-to-date ... ".
> Under 'partdisk'
>> 'list disk' shows correctly sized Disk at 700 GB
>> 'list volume' shows only up to Partition 1 of the external HD.
>> After selecting the external HD, 'list partition' shows all 3 partitions with correct sizes and offsets.
> With MiniTool Partition Wizard Home Edition
Disk 1_______
G: Partition 1
*: Partition 2
*: Partition 3
>> All 3 partitions can be explored (whew ...)
>> The two 'missing' partitions were not hidden.
>> However, when assigning the drive letters to the partitions, the drive letters only stay in front of the partitions' names until I clicked Apply. After which, the asterisks came back again. (I haven't found any way to assign the drive letter in Partition Wizard Bootable CD
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Jan 29, 2012
Basically i tried to secure several files in my Western Digital HDD by right clicking and selecting the option "share with ....nobody". this allowed me to still enter the file afterwards. Next time i log on my drive shows no details and when i click on it says access denied and i cannot enter the drive at all.i have tried many times to unlock to no avail.When i plug my HDD into my older windows xp pc it shows the correct details of the drive and i can access it though not the 3 files i locked but still this does not help.
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Nov 12, 2011
after plugging in the external hard drive after a while I get you need to format the disk in F:\ do you want to format?After a while throws another warning saying F: is not accessible, Data error (cyclic redundancy check)It was working well until last week but then suddenly started giving this error message.
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Jul 12, 2011
My external dvd/cd drive (Sony DRX S7OU W) previously worked from this computer running on Windows 7 but I now receive the message "Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access them." The same dvd/cd drive continues to work on other computers. All other devices that I link to this port (camera, ipod) continue to function. I tried new firmware downloaded from Sony but this did not help.
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Jul 13, 2011
I currently have Windows Home Premium 64-bit and seems to be working quite well.However, when I tried to connect my Iomega eGo external HDD to *every single USB port I have on the computer* the computer would "see" the HDD but not register as a HDD that I can access.It will not show up in My Computer at all. The HDD has music files on it from a different computer, so it's not empty.When I go to look at the USB connections, it shows up as a USB Mass Storage device, but again, I cannot actually get INTO my HDD.As a side note, when I look at computer management, my external HDD shows up as Disk1. Perhaps I need to allocate a letter to it? How can I do that without erasing the data stored on it already?
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Jan 17, 2013
my SSD drive was suddenly inaccessible after a reboot, so I put my backup spindle drive into my laptop to get it started. Because I have important files I need to access from my ssd I put that into a case and plugged it into the USB port. Now windows explorer just hangs forever trying to detect/access it! in Computer management I cannot see the disk partition but I can see the harddisk device in device manager.
In windows explorer I can see one drive letter assigned (there should be two drives on the ssd) but when I tried to access the drive it just hangs forever. It also hangs with any other methods I try to access it (chkdsk, data recovery programs, Testdisk by CGSecurity)!!I think the main issue is that the external ssd is locking up everytime some program tries to access it... perhaps if I can somehow remove this lock I might be able to attempt a data recovery.
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Jun 25, 2011
I've taken the HDD out of an old iMac and put it in a USB caddy. I use HFS Explorer to access it from my work XP laptop and can retrieve files off it easily.I've bought a new Windows 7 desktop and want to do the same thing, however when I plug it in it's not recognised in Explorer. I go to Disk Management and it suggests I have to initialize it before it can be accessed, but I don't want to format it, just use HFS explorer to get some files off it. I didn't have to do any of this on my XP laptop - it worked first time as soon as I plugged the external drive in?
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Mar 17, 2011
External hard drive salvaged from computer running Windows XPEncased, plugged into USB on new computer running (not by choice) Windows 7(Know where this is going?) Given every permission and ownership to new computer to have its way with docs on external drive. Can't copy docs from external drive to new computer even in (basicithout networking) safe mode. (And haven't tried a mac.)Can I somehow change permissions or ownership on the EXTERNAL drive to access my own documents? Anything else?If I throw it against the wall, will that work? Who is this other administrator to give access, when I'm the only administrator?
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Oct 25, 2012
I have recently had to ditch my old computer windows xp, and bought a new Dell running windows Hoem repmium 7 (64 bit). I had a 32 bit ide external hard drive and had backed up my files there. Having got the enw copmpouetr set up I am trying to access my archived files on the 32 bit to transfer to new hard disk, but am unable to do so. Windows explorer locks up.
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May 2, 2011
I have a Maxtor External Hard drive and Windows 7 Premium 64 bit. I have a user setup for each member of my family on the computer. The maxtor drive was working fine uptil I decided that I wanted only myself to be able to access it only. The drive appeared as my K drive. I went to sharing and added myself as read/write access and removed the everyone share thinking that only I would be able to use the drive. I restarted my PC and now nobody can access it. When I plug the drive into the usb slot the drive whirs up as normal but there is no drive letter for it and it does not appear in device manager etc. I plugged it into my old XP machine and that cannot read it either..
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May 31, 2011
I am running Windows 7 Home Premium (64 bit) on a Dell Inspiron 560. I am using a DI-524 D-Link wireless router. I have an Acer Aspire One Net Book running Windows XP Home it is equipped with an internal wireless network adapter. I can connect/communicate with router and access the internet with no problems whatever. However, when I connect an external wireless network adapter e.g. Alpha AWUS036H I cannot get a connection when I disable my internal network adapter. I have also tried the Trendnet TEW-424UB USB external wireless network adapter and the symptoms are exactly the same. If I leave home and use another Wireless point of access I have no trouble connecting using the external adapters which means the problem is confined to my personal home network. I have removed and reinstalled my router, and the network adapters drivers etc. I have uninstalled my Norton Firewall and and disabled my Windows firewall to no avail. I have removed my WEP security features and tried to run it open with no improvement. I have connected the external network adapters on a neighbours computer running XP to see if I could connect to my home network. That didn't work as well. Bottom line is I simply cannot get an external wireless network adapter to work with my router. Yet my internal netbook adapter connects with no problems at all.
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Apr 6, 2012
The Remote Comms External Disk Access somehow showed up on my system and everytime I uninstall it I loose access to one of my external hard drives. If I revert to the restore point I created before the uninstall my external drive is back. When I go to the PLX directory in the Program Files (x86) there are no executeables. I am running Windows 7 64 at the latest level.
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May 19, 2012
unable to access external hard disk?
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Nov 17, 2012
This morning while i was watching a movie from my Toshiba 500GB external hard drive, there was a windows update going. Because of the lagging due to the update and all, I restarted it after the update is done while my ext. HD is still connected to the computer.
After restarting, somehow I can't seem to access my ext. HD even though the HD is detected. The HD somehow became a "Local Disk K:" and everytime i try clicking it a pop-up telling me that "K is not accessible. The parameter is incorrect".
I googled the problem and found one solution that told me to run a CHKDSK on the command prompt. I ran a "chkdsk /r K:" but then got stuck on the "stage 3 of 5" where the chkdsk is verifying Usn journal. This has been going on for 5 hours and the cursors still blinking.
I can access my HD again? Does the verifying Usn journal really do take this long?
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Jan 10, 2012
I am using Windows Seven ultimate x64 and I started having a problem when trying to access user's folder under documents and settings or users on any attached external hard drive on my computer. i didn't have this problem before, it started on the same installation of windows and without any changes to my system settings or user settings.
I am a computer tech and I use my computer to backup data before repairing computers so I attach the hard drive to my computer using a USB enclosure. This is limiting my work since I didn't find any solution yet. It's giving me the error below: "you don't currently have permission to access this folder" This is happening on any external hard drive I want to access the user's data.
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Mar 6, 2011
I was trying to lock off my external hard disk to everyone aside from my administrator account on my own PC. It seems that in the process I ended up locking it off completely. It now shows up simply as Local Disk - Unlabeled Volume 7, without displaying any information about it, and when I check its properties it shows no information about it,and the Security tab is missing. I tried to take ownership of it using take own from cmd, with administrative privileges enabled and UAC disabled. That gave me an access denied message. How I could access it, or reset the permissions? I'm using Win 7 Ultimate 64-bit.
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Jun 27, 2011
i took out the hard drive from my laptop that had a BSOD and can't boot. I boutght an enclosure n plugged it using usb to another laptop so i can get my files, but when i click on the disk a window pops up saying disk is not formatted..i dont want to lose my files si i downloaded tesdisk. When i choose "Analyse" it seems that it finds four partitions, but above each one there's a warning "Incorrect number of heads/cylinders 255 (NFTS) ! =240 (HD) or Bad sector head and Bad Ending Head and Bad Starting head..I dont know what to do next.
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Jan 9, 2013
can see my external hard drive in device manager, but not able to access it
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Jan 30, 2013
I have a Titan 500 GB portable hard drive, the computer will after a longer than normal time recognize the PHD, the list of files will open up. But when I try to open the file, I get a non responsive message, then it just freezes.
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Jun 13, 2012
Part of my job involves taking images of many different computers using Norton Ghost and saving them to external drives. One of these drives is a Western Digital MyPassport that is soon being re-purposed. When taking one of the images with this drive I accidentally clicked on the System Volume Information folder and, while I caught my error this time, saw that there were 2 other ghost files already saved in that location. I would like to pull these off of this drive and transfer them to one that will still be in use for storing images, but can't gain access to the System Volume Information folder outside of Ghost to do so, and the steps to access the folder on my computer don't seem to work for the drive (show hidden files and folders is selected, hide protected operating system files is unchecked, and system restore is turned off for the drive).
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Apr 15, 2012
my laptop was working now it won't print i can't access print manager, it won't recognise the external hard drive i can't get at the control panel, i've run a full scan alls well!? tried various prompts
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Jan 21, 2013
I have a WD Passport, vintage 2007. I cannot access some large files that I created several years ago that I want to see, and then dump so I can use the file for backup for my new computer.
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Nov 20, 2012
I'm having trouble getting my Documents & Settings folder to copy into my external drive for backup purposes. The external drive already has this folder in place and the proper files and folders within D/S as I have been routinely backing it up for the last few years. However, now when I try to Copy Folder To the external drive, I get the error message that access to the J drive (external drive) is denied. As you can see from the pic below, the D/S folder on my hard drive is apparently locked. I don't recall locking it and how do I unlock it so that I can copy to to the external drive?
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Jan 7, 2012
I am working on a Windows Vista laptop that will not boot. After trying all options on the vista laptop for recovery and failing I decided to put the main drive in an external case...hook it up to my Windows 7 laptop and scan for virus'.It found 2 items which after looking at the location of these infected files...they were in MY profile folder on my computer.....Yet the path said ("JDocuments and Settings/Justin Gray/........." ) Drive "J" is the external. My windows profile folder is on "C". So now im really confused....I opened up My Computer, click on drive J and opened up Documents and Settings only to find it was opening the Documents and Settings folder on my C drive....Almost like it created some weird worm hole in space time and connected the two so I CAN NOT look at the actual Documents and Settings folder on the drive...If I load up in Linux (Ubuntu) I can easily access the correct Documents and Settings Folder on the drive. I am having a hard time finding and installing AV software in linux so I can't scan the drive so I had to do it through windows instead.I did...after wanting to look in documents and settings, take owner ship of the external J drive.
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