Can't Access Files On A Verbatim External Hard Drive
Jan 30, 2013
I have a Titan 500 GB portable hard drive, the computer will after a longer than normal time recognize the PHD, the list of files will open up. But when I try to open the file, I get a non responsive message, then it just freezes.
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Jun 15, 2011
I just bought a Verbatim 1TB external hard drive (USB 2.0, 3.5") and my PC with Windows 7 Home Premium 64bit is not picking it up. I have tested the USB port and it definitely works. I have tried searching for new devices. I have tried the hard drive on friend's PC also with Windows 7 and it worked. Is there some setting or something I can change on my PC to get it to pick up the hard drive?
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Aug 7, 2012
why does windows 7 not recognize the verbatim external hardrive I have? I would like to do a back up.
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Jun 27, 2011
i took out the hard drive from my laptop that had a BSOD and can't boot. I boutght an enclosure n plugged it using usb to another laptop so i can get my files, but when i click on the disk a window pops up saying disk is not formatted..i dont want to lose my files si i downloaded tesdisk. When i choose "Analyse" it seems that it finds four partitions, but above each one there's a warning "Incorrect number of heads/cylinders 255 (NFTS) ! =240 (HD) or Bad sector head and Bad Ending Head and Bad Starting head..I dont know what to do next.
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Feb 7, 2012
I have windows 7 with a Verbatim 1TB external drive, the system is not recognising the external drive. When I switch it off and back on again it then recognises it and loads it in My Computer. I have another external USB drive which works just fine. This problem started after I formatted the PC and reinstalled windows 7. It worked fine before under the same OS. I tried another wire and plugged it into another port but still have the same problem.
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Nov 12, 2011
after plugging in the external hard drive after a while I get you need to format the disk in F:\ do you want to format?After a while throws another warning saying F: is not accessible, Data error (cyclic redundancy check)It was working well until last week but then suddenly started giving this error message.
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Oct 25, 2012
I have recently had to ditch my old computer windows xp, and bought a new Dell running windows Hoem repmium 7 (64 bit). I had a 32 bit ide external hard drive and had backed up my files there. Having got the enw copmpouetr set up I am trying to access my archived files on the 32 bit to transfer to new hard disk, but am unable to do so. Windows explorer locks up.
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May 2, 2011
I have a Maxtor External Hard drive and Windows 7 Premium 64 bit. I have a user setup for each member of my family on the computer. The maxtor drive was working fine uptil I decided that I wanted only myself to be able to access it only. The drive appeared as my K drive. I went to sharing and added myself as read/write access and removed the everyone share thinking that only I would be able to use the drive. I restarted my PC and now nobody can access it. When I plug the drive into the usb slot the drive whirs up as normal but there is no drive letter for it and it does not appear in device manager etc. I plugged it into my old XP machine and that cannot read it either..
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Nov 17, 2012
This morning while i was watching a movie from my Toshiba 500GB external hard drive, there was a windows update going. Because of the lagging due to the update and all, I restarted it after the update is done while my ext. HD is still connected to the computer.
After restarting, somehow I can't seem to access my ext. HD even though the HD is detected. The HD somehow became a "Local Disk K:" and everytime i try clicking it a pop-up telling me that "K is not accessible. The parameter is incorrect".
I googled the problem and found one solution that told me to run a CHKDSK on the command prompt. I ran a "chkdsk /r K:" but then got stuck on the "stage 3 of 5" where the chkdsk is verifying Usn journal. This has been going on for 5 hours and the cursors still blinking.
I can access my HD again? Does the verifying Usn journal really do take this long?
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Jan 10, 2012
I am using Windows Seven ultimate x64 and I started having a problem when trying to access user's folder under documents and settings or users on any attached external hard drive on my computer. i didn't have this problem before, it started on the same installation of windows and without any changes to my system settings or user settings.
I am a computer tech and I use my computer to backup data before repairing computers so I attach the hard drive to my computer using a USB enclosure. This is limiting my work since I didn't find any solution yet. It's giving me the error below: "you don't currently have permission to access this folder" This is happening on any external hard drive I want to access the user's data.
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Jan 9, 2013
can see my external hard drive in device manager, but not able to access it
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Jul 10, 2011
how to copy files to an external hard drive( photos and music0 there dosent seem to be a "copy to " option on windows 7
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Jan 10, 2012
I consider myself relatively computer savvy, and I even talked to my IT-professional soon-to-be brother-in-law... but now I turn to you, BleepingComputer. I really need help here.Short Version:I keep all of my personal files on an external hard drive. That 1TB hard drive was getting full, so I bought a new 2.5TB hard drive. I start working from the files on the new drive. After about 30 seconds or so, folders just show as 0 bytes and "There are no files in this folder". The hard drive works on other computers (HP laptop) but not my Dell desktop. This has happened (sort of) with three different, brand new external hard drives. What would cause this?Super Long VersionI'm running a Dell Precision T5400 workstation with Windows 7 64Bit Home Premium. I keep two 1TB redundant drives at all times, synced monthly via SyncToy. The 1TB drives were filling up so I bought two 2TB Seagate external drives. And then this string of events happened:
1) Copied all of the data from the 1TB to a 2TB SEAGATE drive.
2) SyncToy'ed them to ensure that all of the data was definitely there.
3) Retired the old 1TB drive.
4) Began to duplicate the 2TB drive to the other 2TB drive.
5) In the middle of copying, I received the error, (something like) "Cannot copy files as the source file no longer exists".
6) Checked Disk Manager, and the 2TB drive shows up as RAW format now?! It was originally NTFS. Search Seagate forums and you'll find that this is a common problem.
7) Restart. Same problem. The other 2TB SEAGATE drive now has "USB device not recognized" errors.
8) Try restarting, copying over and over. Same results.
9) Plug both drives into my work laptop (Mac Bootcamp Windows 7 64bit). Both show up as "Drive needs to be formatted to proceed".
10) I format both of them and perform check disks on my Mac Laptop.
11) They're fine. Then I plug them into my Dell Desktop.
12) I run SeaTools on them. One has an error and can be RMA'd. The other is "USB device not recognized".I RMA them both and mail them in.At this point, I hate Seagate because they seemingly sold me two faulty 2TB drives.
13) I buy two new 2.5TB Western Digital Hard drives.(expensive. btw).
14) I un-retire my old 1TB drive and plug it into my Mac Bootcamp laptop. Disk has errors. Run the recovery tool. All seems well.
15) I copy my 1TB to one of the 2.5TB WD drives on my HP laptop (it's super old, and I had to go to work with my Mac)
16) I plug in the new 2.5TB drive to the Dell Desktop, and some of the folders show up empty?!?
17) Plug that drive back into the old HP Laptop all of the files show up.At this point, I'm super confused. There's clearly something wrong with my desktop?
18) I perform the following while checking the disk in between each new trial: system restore, uninstall USB drivers/host controllers, start in safe mode. Nothing works. Same problem. Folders show as empty.
19) Plug the drive back into the HP laptop. Files are there.
20) Re-install BIOS on the desktop. Folders show as empty.
21) Run Malwarebytes, HiJackThis... nothing out of the ordinary.
22) The computer doesn't fully start up when the 2.5TB WD drive is plugged in.
23) I run startup recovery. It spits out a bunch of errors. Fixes some, some not.
24) Folders show as empty.
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Aug 23, 2011
I am trying to defragment my external hard drive, a Western Digital passport 500gb. A lot of space is being taken up by these unmovable files and I want to consolidate the free space.
The recycle bin is empty, I have deleted the WD folder, I have deleted the "system volume information" by booting into Ubuntu live. I don't know why there was a system volume information anyway, system restore is not on for this drive.
I have "show hidden files and folders" and "show operating system files" selected and cannot see anything other than the empty recycle bin (and of course all the data on there, the data is back ups of photo's, movies, etc.) ....so what is there left that is "unmovable"? I can't see anything at all that would be considered a system file.
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Jan 2, 2010
I have a external hard drive with lots of movies on, now it takes explorer ages to display them all, I have set view to just details as I thought it would speed up the displaying of them. Is there any way to make them display faster? I have K-Lite codec pack installed if that's any help.
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Aug 26, 2012
I have an external hard drive, I copied onto the computer but the files are confusing. There are 279 files and files within files. How do I get them back to their original format for example word, excel, etc.
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Jan 23, 2013
I have a Seagate 1.5 TB Free Agent External Hard Drive . I have a folder with approx500 GB in this H.D. This folder have some other 3 -400 folders . Sudenly , when I open the H.D. I cannot see this folder ; when I check the H.D.'s properties the folders / files are in the H.D.
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Feb 2, 2010
I am using a brand-new Dell Inspiron One model with a Lacie-model external hard-drive, on Windows 7. All of a sudden, when I click to view my folders, they are completely empty. When clicking on the My Computer option, my hard drive is there, showing 76 GB free out of a total of 232 GB, but everything appears to be gone. When I click on those files, I receive the error stating I am afraid to re-start or unplug my hard drive.
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Sep 7, 2012
I keep a lot of confidential information on both my C: and an external hard drive. Is there a way for me to password protect the folders and files on these drives?
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Dec 26, 2010
I am trying to transfer files on my external hard drive (Toshiba Canvio - Windows XP) to my new computer (Windows 7), but when I click on the file located on the external hard drive, I get the following messsage: "please select a valid job". How can I transfer all of the old files on my external drive to my new computer?
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Jun 19, 2011
I just figured out that I can't delete files from my external hard drive. It's WD Elements 320GB. Only thing I did before this occured is that I converted file system from FAT32 to NTFS via command in cmd prompt, but I'm not sure if that showed up after that. So, I don't have "delete" or "rename" commands on right click. Backup of all files is a no go since I don't have so much free space atm. I use my user account which is also admin account.
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Aug 31, 2012
I have a WD external hard drive - I would like my computor to download files (as backup) directly.
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Sep 16, 2012
Just recently i had to reformat my computer, i had some pretty personal documents where i placed in a password protected folder. I forgot exactly how i password protected it but to access the file i would click on a file called locker, and a black screen would open up, i would type in the password push enter and the file would appear, then to lock it i just open locker again and push "y".
I had to reformat my computer so copied all the contents that was inside the folder (and not the locker) onto a hard drive and reformmated my computer, however, now i cannot access these files. I can see them but they all say access denied due to permission rights.
I've followed all the security changes ive found and made myself the owner, set security settings to full control etc however, still cannot access these files. They are really important and was wondering if there was a way i can access them again or is there any programs that can unlock them? Ive tried all the programs similar to |unlocker"
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Feb 18, 2013
please let me know how to retrieve deleted files from external hard drive fast.
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Aug 11, 2012
I can see a generic storage device listed under the universal serial bus controllers in the device manager and am able to see the 'safely remove hardware' icon in my tray. Unfortunately, the only thing that I see in disk management is an 'unknown' disk. The hard drive is listed by manufacturer in the device manager; however, I am not able to open it from this site. And, when I look at the items 'attached' to my computer, the drive is not visible.
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Mar 16, 2011
how do I fix this??... I tried downloading a patch from here [URL]
but I keep getting error messages when I try to install it
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Aug 14, 2012
I purchased a Silicon Power Rugged Armor A80 external hard drive to back up my computer & I can't get it to work. When I try to back up MY Documents, it scans the files, then the window says "wrong input" & "access denied".I have been trying to get help from Silicon Power customer service, but they haven't been able to shed any light on my problem. I'm running Windows 7 Professional & have Norton Internet Security. Could there be some kind of incompatibility with my OS or Norton that's preventing access to the files?
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Oct 18, 2011
Recently my laptop crashed beyond repair, and has had to be rebuilt. It now operates on Windows 7.Luckily I had backed up some important files onto a portable external Lacie Hardrive. I now need to return some of the files back to the laptop so that I can use them..but I can't seem to find a way to do it!! I suppose I'm just being 'thick'..but can anyone tell me how to do it.
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Aug 3, 2011
I was messing around with the permissions and sharing properties of an external hard drive last night. not sure what I did but I cannot play video files from that hard drive anymore. I get this error message in vlc media player.
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Jul 7, 2011
So, I order a new custom computer and want to install my two old hardrives from my current computer. Both hardrives have lots of programs and info on them. The main on has windows 7 32 bit installed plus several programs. The new computer will have windows 7 64bit. Is it possible to install the old hard drive and access all the programs and files on it even though it has an operating system on it? Can I just transfer all those programs and files from the old one and reformat it to free space or is there a way to just remove the operation system and still access the the files and programs?
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Aug 7, 2012
does windows 7 not recognize the verbatim external hardrive I have? I would like to do a back up.
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