Silicon Power External Hard Drive Will Not Back Up Files?
Aug 14, 2012
I purchased a Silicon Power Rugged Armor A80 external hard drive to back up my computer & I can't get it to work. When I try to back up MY Documents, it scans the files, then the window says "wrong input" & "access denied".I have been trying to get help from Silicon Power customer service, but they haven't been able to shed any light on my problem. I'm running Windows 7 Professional & have Norton Internet Security. Could there be some kind of incompatibility with my OS or Norton that's preventing access to the files?
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Oct 18, 2011
Recently my laptop crashed beyond repair, and has had to be rebuilt. It now operates on Windows 7.Luckily I had backed up some important files onto a portable external Lacie Hardrive. I now need to return some of the files back to the laptop so that I can use them..but I can't seem to find a way to do it!! I suppose I'm just being 'thick'..but can anyone tell me how to do it.
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Aug 21, 2012
I have a USB external hard drive that I keep all my documents etc on (had it for years)I upgraded from Vista Home to & Home Premium then had to upgrade recently to Professional to run my Sage. Through all these upgrades my ext. drive ran fine. Occasionally the drvie letter would change if I had something else plugged into the USB, this was always easily corected in disk management by changing the drive path.The connection on the case packed up so I had to get the drive put into a new case, now when I plug it in the drive is assigned G instead of F, I tried to change the drive letter allocation in Disk Management but it won't let me as the program still thinks I have a second ext. hard drive which is labelled F. I suspect this has happened because when the usb connection broke the drive was disconnected suddenly instead of a proper eject.How do I get Disk Management to remove the inactive drive - i can't find any obvious way - eject, delete etc are all missing when I click on tools or tasks.
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Apr 21, 2012
usb are not recognized and no power seen at external hard drive
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Oct 11, 2011
how do u back up softwares, ccleaner, malwarebytes, on external hard drive?
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Jul 10, 2011
how to copy files to an external hard drive( photos and music0 there dosent seem to be a "copy to " option on windows 7
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Jan 10, 2012
I consider myself relatively computer savvy, and I even talked to my IT-professional soon-to-be brother-in-law... but now I turn to you, BleepingComputer. I really need help here.Short Version:I keep all of my personal files on an external hard drive. That 1TB hard drive was getting full, so I bought a new 2.5TB hard drive. I start working from the files on the new drive. After about 30 seconds or so, folders just show as 0 bytes and "There are no files in this folder". The hard drive works on other computers (HP laptop) but not my Dell desktop. This has happened (sort of) with three different, brand new external hard drives. What would cause this?Super Long VersionI'm running a Dell Precision T5400 workstation with Windows 7 64Bit Home Premium. I keep two 1TB redundant drives at all times, synced monthly via SyncToy. The 1TB drives were filling up so I bought two 2TB Seagate external drives. And then this string of events happened:
1) Copied all of the data from the 1TB to a 2TB SEAGATE drive.
2) SyncToy'ed them to ensure that all of the data was definitely there.
3) Retired the old 1TB drive.
4) Began to duplicate the 2TB drive to the other 2TB drive.
5) In the middle of copying, I received the error, (something like) "Cannot copy files as the source file no longer exists".
6) Checked Disk Manager, and the 2TB drive shows up as RAW format now?! It was originally NTFS. Search Seagate forums and you'll find that this is a common problem.
7) Restart. Same problem. The other 2TB SEAGATE drive now has "USB device not recognized" errors.
8) Try restarting, copying over and over. Same results.
9) Plug both drives into my work laptop (Mac Bootcamp Windows 7 64bit). Both show up as "Drive needs to be formatted to proceed".
10) I format both of them and perform check disks on my Mac Laptop.
11) They're fine. Then I plug them into my Dell Desktop.
12) I run SeaTools on them. One has an error and can be RMA'd. The other is "USB device not recognized".I RMA them both and mail them in.At this point, I hate Seagate because they seemingly sold me two faulty 2TB drives.
13) I buy two new 2.5TB Western Digital Hard drives.(expensive. btw).
14) I un-retire my old 1TB drive and plug it into my Mac Bootcamp laptop. Disk has errors. Run the recovery tool. All seems well.
15) I copy my 1TB to one of the 2.5TB WD drives on my HP laptop (it's super old, and I had to go to work with my Mac)
16) I plug in the new 2.5TB drive to the Dell Desktop, and some of the folders show up empty?!?
17) Plug that drive back into the old HP Laptop all of the files show up.At this point, I'm super confused. There's clearly something wrong with my desktop?
18) I perform the following while checking the disk in between each new trial: system restore, uninstall USB drivers/host controllers, start in safe mode. Nothing works. Same problem. Folders show as empty.
19) Plug the drive back into the HP laptop. Files are there.
20) Re-install BIOS on the desktop. Folders show as empty.
21) Run Malwarebytes, HiJackThis... nothing out of the ordinary.
22) The computer doesn't fully start up when the 2.5TB WD drive is plugged in.
23) I run startup recovery. It spits out a bunch of errors. Fixes some, some not.
24) Folders show as empty.
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Aug 23, 2011
I am trying to defragment my external hard drive, a Western Digital passport 500gb. A lot of space is being taken up by these unmovable files and I want to consolidate the free space.
The recycle bin is empty, I have deleted the WD folder, I have deleted the "system volume information" by booting into Ubuntu live. I don't know why there was a system volume information anyway, system restore is not on for this drive.
I have "show hidden files and folders" and "show operating system files" selected and cannot see anything other than the empty recycle bin (and of course all the data on there, the data is back ups of photo's, movies, etc.) ....so what is there left that is "unmovable"? I can't see anything at all that would be considered a system file.
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Jan 2, 2010
I have a external hard drive with lots of movies on, now it takes explorer ages to display them all, I have set view to just details as I thought it would speed up the displaying of them. Is there any way to make them display faster? I have K-Lite codec pack installed if that's any help.
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Aug 26, 2012
I have an external hard drive, I copied onto the computer but the files are confusing. There are 279 files and files within files. How do I get them back to their original format for example word, excel, etc.
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Jan 23, 2013
I have a Seagate 1.5 TB Free Agent External Hard Drive . I have a folder with approx500 GB in this H.D. This folder have some other 3 -400 folders . Sudenly , when I open the H.D. I cannot see this folder ; when I check the H.D.'s properties the folders / files are in the H.D.
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Feb 2, 2010
I am using a brand-new Dell Inspiron One model with a Lacie-model external hard-drive, on Windows 7. All of a sudden, when I click to view my folders, they are completely empty. When clicking on the My Computer option, my hard drive is there, showing 76 GB free out of a total of 232 GB, but everything appears to be gone. When I click on those files, I receive the error stating I am afraid to re-start or unplug my hard drive.
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Sep 7, 2012
I keep a lot of confidential information on both my C: and an external hard drive. Is there a way for me to password protect the folders and files on these drives?
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Jun 27, 2011
i took out the hard drive from my laptop that had a BSOD and can't boot. I boutght an enclosure n plugged it using usb to another laptop so i can get my files, but when i click on the disk a window pops up saying disk is not formatted..i dont want to lose my files si i downloaded tesdisk. When i choose "Analyse" it seems that it finds four partitions, but above each one there's a warning "Incorrect number of heads/cylinders 255 (NFTS) ! =240 (HD) or Bad sector head and Bad Ending Head and Bad Starting head..I dont know what to do next.
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Dec 26, 2010
I am trying to transfer files on my external hard drive (Toshiba Canvio - Windows XP) to my new computer (Windows 7), but when I click on the file located on the external hard drive, I get the following messsage: "please select a valid job". How can I transfer all of the old files on my external drive to my new computer?
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Jun 19, 2011
I just figured out that I can't delete files from my external hard drive. It's WD Elements 320GB. Only thing I did before this occured is that I converted file system from FAT32 to NTFS via command in cmd prompt, but I'm not sure if that showed up after that. So, I don't have "delete" or "rename" commands on right click. Backup of all files is a no go since I don't have so much free space atm. I use my user account which is also admin account.
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Aug 31, 2012
I have a WD external hard drive - I would like my computor to download files (as backup) directly.
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Sep 16, 2012
Just recently i had to reformat my computer, i had some pretty personal documents where i placed in a password protected folder. I forgot exactly how i password protected it but to access the file i would click on a file called locker, and a black screen would open up, i would type in the password push enter and the file would appear, then to lock it i just open locker again and push "y".
I had to reformat my computer so copied all the contents that was inside the folder (and not the locker) onto a hard drive and reformmated my computer, however, now i cannot access these files. I can see them but they all say access denied due to permission rights.
I've followed all the security changes ive found and made myself the owner, set security settings to full control etc however, still cannot access these files. They are really important and was wondering if there was a way i can access them again or is there any programs that can unlock them? Ive tried all the programs similar to |unlocker"
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Jan 30, 2013
I have a Titan 500 GB portable hard drive, the computer will after a longer than normal time recognize the PHD, the list of files will open up. But when I try to open the file, I get a non responsive message, then it just freezes.
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Feb 18, 2013
please let me know how to retrieve deleted files from external hard drive fast.
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Mar 16, 2011
how do I fix this??... I tried downloading a patch from here [URL]
but I keep getting error messages when I try to install it
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Aug 3, 2011
I was messing around with the permissions and sharing properties of an external hard drive last night. not sure what I did but I cannot play video files from that hard drive anymore. I get this error message in vlc media player.
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Oct 23, 2011
.I didn't wait for the computer to tell me it was ok to remove the drive in the usb port. Now my computer no longer recognizes the external drive After removing my external hard drive (without the ok) my computer no longer recognizes the external hard drive. What do I do.
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May 27, 2012
i'm looking for an external hard disk with a power off/on button ?about usb2 or 3 , i don't mind.i would like a button to power on and when i don't want to use a power off
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Jun 18, 2011
I bought Asus laptop recently, with that i got windows 7 OEM OS already installed, but i didn't have any recovery disc or something like that...i've googled out, but i am confused with taking system image backup and with taking recovery disc optionswhat is the difference between those two?what i want is, I want to take the current windows OS as one image (bootable iso image or something like that) so that i can install it, if my windows 7 crashes anytime in future. so that it works as it is in the present state.how to make the bootable image to an external hard disc,
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Jan 8, 2012
My desktop does not detect and external hard drive that do not come with their own power supply. I have many externals that also plug into the wall and they are working fine; but whenever it is an external without a plug, i.e. the portable ones they are never found.
They do not show up in Computer Management, so it is not because I did not assign a letter to the drive.
I have tried various things, but I don't know what I should be testing for or looking for. These externals all work on other laptops and other desktops perfectly fine so it is not the externals. When they are plugged into my desktop, they light up normally like they should, but the desktop never detects them. I have tried these externals with the different USB cable I have on hand, but nothing seems to work. It doesn't matter which USB port I plug the device in, it still gives me no response.
I am running a i7 860 on a ASUS P7P55D Pro.
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Jul 1, 2011
I was working with two drives and mixed them up on a format. What is on the drive isn't essential, but it would be nice to see what was lost, so I can go from there. Can anyone recommend a way to get it back? It just happened and I haven't put anything else on the drive since it happened. Hit Quick Format, and stopped the formatting about 10 seconds into it, sucks
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Jun 9, 2012
I don't have Windows 7 yet, but I'm just about to install it, but I figure it may be safe to do a back up first. I'm about to do an upgrade from Vista 64-bit to Windows 7 64-bit. I did find these recommendations:"An image backup of your hard drive offers an easy, dependable way to do just that, since it restores everything on the hard drive: Windows, applications, data, and even the Master Boot Record. To create one, you'll need an external hard drive, and an image backup program.
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Mar 30, 2012
I have an internal hard disk not in use ,and I would like to make it as external disk !I looked on the net and I found I should have the " encelsure " butt I think I wont find it here in my city .So is there another way ? like usb -esata cable
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Mar 4, 2010
Me and my brother built me a new computer from scratch (he did the building - i did the watching). I purchased an internal hard drive from Overclockers UK. It's a Samsung 1TB drive. I also have a 64 Solid-state drive in there as my primary hard drive that Windows was installed on and a couple of programs are installed on. My storage disk (the 1TB disk) is for all my music/films etc. Whenever I drag and drop a file into the Samsung hard-drive - it copies it rather than moves it instantly.When I had a laptop, I had 3 external hard drives and this is the way it copied files onto them.how I can get the internal drive to stop acting like an external drive?
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Sep 7, 2012
I installed Ubuntu on my computer a few months ago and created another partition for it on my 1TB hard drive. I didn't really care for Ubuntu so I decided to delete the partition it was on. That might have been a mistake. Well, now there's 87.68GB of free space on my hard disk that I can't use and I don't know how to add it back to my c: partition.
There was another post about this a couple years ago, but I don't understand the instructions and am not actually sure if it worked. Can someone explain how to do this, please? I'm not completely computer illiterate, but I'm not familiar with partitioning disks. It was just the one time with Ubuntu.
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