ASUS Laptop Restarts Instead Of Shutting Down

Jul 16, 2012

My new ASUS laptop will not shut down. I saw a thread a couple of days ago where a Richc46 said to try disconnecting the internet connection and then trying to shut down and if that worked he knew how to fix it. However, the thread ended there. I tried this and disconnecting the internet connection worked.I think Richc46 said it was something to do with the device manager, but I may be remembering that wrong. All of the other shut down menu options work (hibernate, sleep, restart, etc), it just won't shut down and restarts instead.I had tried the disconnection of the internet and it worked and successfully shut down ONCE. I just tried it again and it is restarting like it had been, so it's not as easy as just stopping the internet connection.

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