Toshiba Laptop Not Shutting Down?

Aug 8, 2012

Recently my Toshiba Satellite laptop which runs Windows 7 is not shutting down. When shutting down, I receive a message that there is a background program running. I have to shut down the computer using the power button. Before I shut down the computer, I close all opened programs and then I open the task manager to see if there are any applications still running and there aren't any running.

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DRIVER_POWER_STATE_FAILUREIf this is the first time you've seen this stop error screen.Restart your computer. If this screen appears again follow these steps:Check to make sure any new hardware or software or software manufacturer for any windows updates you might need.If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as catching or shadowing. If you need to use Safe Mode to remove or disable components , restart your computer, press F8 to select Advances Startup Options, and then select Safe Mode.Technical information:*** STOP: 0x0000009F (0x00000003, 0x84F79838, 0x82B6AAE0, 0x853F1270)

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When it opens pressing F2 in Setup Utility the system date is correct, the System Date is correct and Language is in English. You can enter these three and change them. But the CPu Type, Cpu Speed, HDD/SSD, Total memoy Size, an Sytem Bios Version cannot be selected or entere.The boot manager can be entered and the boot sequence can be changed. Nothing else can be done, can't even enter safe mode.

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